App and Browser Isolation error Endpoint Protection ASR

Question

App and Browser Isolation error Endpoint Protection ASR

berketjune2012 376

Hi

I am create an ASR policy in Endpoint Protection and getting an error with these two settings

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Answer accepted by question author

Lu Dai-MSFT 28,536

@berketjune2012 Thanks for posting in our Q&A. From your description, I know that the App and Browser Isolation policy is deployed failed. If there is anything misunderstanding, feel free to let us know.

To clarify this issue, we appreciate your help to collect some information:

Please make sure the device is Windows 10 Enterprise or Windows 10 Education.
Please show the screen shots of settings about this policy.
You said "getting an error with these two settings". Which setting also get an error and please show the error message.

If there is anything update, feel free to let us know.

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berketjune2012 376 Reputation points

2021-07-23T15:49:37.19+00:00

Hi @Lu Dai-MSFT

1) Yes it is Windows Enterprise

Here is the screen shot showing the config and error messages

There is an error code not sure what it means and I can't find any explanation
Lu Dai-MSFT 28,536 Reputation points

2021-07-26T07:14:03.29+00:00

@berketjune2012 Thanks for your update.

For the settings, it seems normal. For this error code, it is very general and not enough to analyze and find the root cause. With Q&A limitation, Q&A is not the best channel to check back ground information such as log analysis.

Given this situation, It is better to create an online support ticket to handle this issue more effectively. It is free. Here is the online support link:
https://learn.microsoft.com/en-us/mem/intune/fundamentals/get-support

Thanks for understanding and hope this issue will be solved as soon as possible.

1 additional answer

Your answer

berketjune2012 376 Reputation points

2021-07-23T15:49:37.19+00:00

Hi @Lu Dai-MSFT

1) Yes it is Windows Enterprise

Here is the screen shot showing the config and error messages

There is an error code not sure what it means and I can't find any explanation
Lu Dai-MSFT 28,536 Reputation points

2021-07-26T07:14:03.29+00:00

@berketjune2012 Thanks for your update.

For the settings, it seems normal. For this error code, it is very general and not enough to analyze and find the root cause. With Q&A limitation, Q&A is not the best channel to check back ground information such as log analysis.

Given this situation, It is better to create an online support ticket to handle this issue more effectively. It is free. Here is the online support link:
https://learn.microsoft.com/en-us/mem/intune/fundamentals/get-support

Thanks for understanding and hope this issue will be solved as soon as possible.

Answer 1

Rahul Jindal 11,731

Is application guard turning on? Can’t make out from your screenshot. Also, have you checked Microsoft-Windows-DeviceManagement-Enterprise-Diagnostics-Provide/Admin event log? Look for AllowAppHVSI.

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