Found a bug in OneNote pen colours!

Jasmin Walker 1 Reputation point
2021-08-14T02:22:13.29+00:00

When taking handwritten notes in OneNote I often use the white coloured pen to "white out" parts of PDF documents, but recently I have found a bug that prevents me from using that colour. When I try to change a pen to the colour white, it creates a new pen in an off-white colour found in the preset quick access colours. When I try to go back to the original pen, it will take me back to the new pen. And when I try to change the new pen to a white colour, it will create another new off-white pen and will repeat that process until I have run out of pen slots, in which case it will glitch out until I either delete the pen or the program closes. This happens when I try to change a pen, pencil or highlighter to the colour white. It seems OneNote doesn't want to use the colour white at all, and will redirect me to an off-white or will glitch out. There's nothing wrong with any other colours, just white.

OneNote Management
OneNote Management
OneNote: A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Emi Zhang-MSFT 22,011 Reputation points Microsoft Vendor
    2021-08-16T07:32:13.423+00:00

    Hi @Jasmin Walker ,
    What version of OneNote did you use?
    I tested in my OneNote version number: 2108 (Build 14326.20136 Click-to-Run) and the White color is more related to very light gray:
    123515-449.png
    You can give a feedback about this behavior in OneNote:
    https://support.microsoft.com/en-us/office/how-do-i-give-feedback-on-microsoft-office-2b102d44-b43f-4dd2-9ff4-23cf144cfb11

    Microsoft values your opinion. Your feedback goes directly to our engineers and helps us shape the future of Microsoft products and services for all our users.

    If you're using Windows 10, as a workaround you can use OneNote for Windows 10:
    123469-450.png

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  2. Jasmin Walker 1 Reputation point
    2021-08-17T06:45:45.47+00:00

    @Emi Zhang-MSFT I am using OneNote Windows 10 and that white in the second image shows up as a light grey for me, so when I go into "more colours" and select the pure white, it will start to bug out