Error when trying to create a custom location with an EventGrid extension on an AKS Cluster

Brendon Bouwer 1

Good day, I am trying to create a custom location that uses the Event Grid Extension on an ARC enabled Kubernetes cluster running on Azure AKS. However, I am getting an error below. Please can someone kindly shed some light on this error? { "status": "Failed", "error": { "code": "FailedToGetObjectIdForClusterExtension", "message": "graph.ServicePrincipals#GetObjectIdFromAppId: Failure responding to request: StatusCode=200 -- Original Error: Response Information Invalid - 0 Object Ids Found" } } ![124241-error.png][1] Thanks and regards, Brendon [1]: /api/attachments/124241-error.png?platform=QnA

SRIJIT-BOSE-MSFT 4,331 Reputation points Microsoft Employee

2021-08-19T05:14:39.86+00:00
anonymous user , Thank you for your question.

Can you please check if the user/service principal that you are using to has permissions to get information of the application used by Azure Arc service? Please check this workaround.

Also, to create a custom location, you can select the Context page at the bottom 5 minutes after the "Your deployment is complete" notification is shown. Alternatively, you can create a custom location using the Azure portal. For more information, see the Custom Location documentation.

If you have access to the Kubernetes cluster, on a bash session you can execute the following command to validate if the Event Grid broker and Event Grid operator pods are in Running state, which would indicate the installation has completed:

kubectl get pods -n \<release-namespace-name\>

Here's the sample output:

NAME READY STATUS RESTARTS AGE eventgrid-broker-568f75976-wxkd2 1/1 Running 0 2m28s eventgrid-operator-6c4c6c675d-ttjv5 1/1 Running 0 2m28s
Brendon Bouwer 1 Reputation point

2021-08-19T08:03:29.01+00:00

Good day srbose-msft,

Thanks, I followed your suggestion but unfortunately I am still getting the error below when trying to create a custom location with an EventGrid extension on an AKS Cluster:

{
"status": "Failed",
"error": {
"code": "FailedToGetObjectIdForClusterExtension",
"message": "graph.ServicePrincipals#GetObjectIdFromAppId: Failure responding to request: StatusCode=200 -- Original Error: Response Information Invalid - 0 Object Ids Found"
}
}
Please can you let me know if there is anything else I need to check?

Thanks and regards,
Brendon
SRIJIT-BOSE-MSFT 4,331 Reputation points Microsoft Employee

2021-08-20T01:02:00.637+00:00

anonymous user , based on the information available it seems like the best course of action would be to open a Microsoft Support Request for this.

Also, once you get the issue fixed, request you to reply back here on the thread with the resolution steps for the benefit of the community.