Error Code: 772 / Office Activation

Question

Office Activation fails with below error:

Let’s try that again

Sorry, we couldn’t finish setting up Office

Error Code: 772

Answer 1

This happens when Windows is running Insider or other Preview Build, Install Office on regular Windows build.

Error code 772

Error 772

Answer 2

Office Activation fails with below error:

 

Let’s try that again

 

Sorry, we couldn’t finish setting up Office

Error Code: 772

 

My laptop error code 772

How is it solve

Answer 3

Hello Wasim,

Greetings for the day!

Office activation is onetime and it will not force you to register again until the license has been removed from the system.

If Office activation fails, you'll see Unlicensed Product or Non-commercial use / Unlicensed Product in the title bar of your Office apps, and most features of Office are disabled. To restore all features of Office, you'll need to fix the problem that's causing activation to fail.

Step 1: Sign in to Office with the right account If Office asks you to sign in, enter the account you used to buy Office. You'll see "We couldn't find any Office products" if you use the wrong address. https://support.microsoft.com/office/0d23d3c0-c19c-4b2f-9845-5344fedc4380#bkmk_signin Step 2: Check your subscription status If your subscription has expired, you'll see "We couldn't find any Office products." Renew your subscription to use Microsoft 365. https://support.microsoft.com/office/0d23d3c0-c19c-4b2f-9845-5344fedc4380#bkmk_checksubscription Step 3: Troubleshoot activation

Please see below link to resolve the activation issue. https://support.microsoft.com/office/0d23d3c0-c19c-4b2f-9845-5344fedc4380#bkmk_fixyourself

If this is not helping you, please follow below steps to restore the default settings in Office.

1. Close all Office applications.
2. Sign-out of your Office account.
3. Remove current version of Office from Control panel and do a safe reboot. You can start Safe Mode using the F8 key during start up.
4. For clean install, please use SetupProd_OffScrub.exe tool to uninstall everything. Instructions can be found here - https://support.microsoft.com/office/9ad57b43-fa12-859a-9cf0-b694637b3b05
5. Download the offline installer from your account portal
6. Install Office - https://support.microsoft.com/office/f0a85fe7-118f-41cb-a791-d59cef96ad1c

Once you have reinstalled the latest version of office, please follow instructions to activate license based on the type of purchase you have made.

https://support.microsoft.com/office/5bd38f38-db92-448b-a982-ad170b1e187e

Hope this information would be useful to you. Please feel free to get back if you need any additional info.

Thank you! Ravikumar Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.

Answer 4

Microsoft employee trying to be helpful (they never were):