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Hello,
We have an internal system developed by us at the company (ERP) that sends emails to users.
About a week ago the system gave errors while sending the email with a username or password error are incorrect. What's weird is that on some computers it works and on some it does not. The user who is set to send emails properly.
We work with a local AD server and Exchange 2016 server in the Domain 2016 environment
Ideas What to check?
Hi @Guy Klein ,
Good days! Does this issue resolved? I did some researches and it would be a great help if you could provide something in details on this.
And also, hope it is gone now. Please let me know if you've fixed it:)
Regards,
Lou
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Why not send these anonymously rather than authenticating as a user?
Can you reset the password and test otherwise? The password may not be set correctly on the ones where it doesnt work
Hello @Guy Klein
I would like to suggest you to check if that user account password is not expired or that account is not disabled.
also , try to login with that user from OWA to see if you are able to login and send test mail from OWA to see if mails are sent.
If the reply was helpful, please don’t forget to upvote or accept as answer.
Hi @Guy Klein ,
I would consider Andy's suggestions, as now you only use this system inside your organization. I believe only your employees or your admins would do that.
Also, try with another account or creating a test account.
Best regards,
Lou
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Hi @Guy Klein ,
Do the suggestions above help? If the issue has been resolved, please click “Accept as answer” to mark the helpful reply as an answer, this will make answer searching in the forum easier and be beneficial to other community members as well.
If you are still stuck in this issue, please feel free to post your questions.
Regards,
Lou
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Hi @Guy Klein ,
It has been a long time since last reply, did these suggestions help you? If the above suggestion helps, please click “Accept as answer” to mark helpful reply as an answer.Your action would be helpful to other users who encounter the same issue and read this thread.
Regards,
Lou
If the response is helpful, please click "Accept Answer" and upvote it.
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