Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
8,164 questions
Hi @Thomas ,
Have you tried the Windows Update troubleshooter tool?
Issue With Update
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 78%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
Thomas
6
Reputation points
Hello,
For some reason my computer is showing an update which is for "Windows 10 Insider Preview 10.0.22478.1012 (rs_prerelease)." I am not sure why it is thinking it needs to install a Win10 update when I am on Win11 Pro Insider Preview but I figured maybe it is a typo or something so I go to install it and it reboots a few times and everything goes as normal until the very end then it reboots and says that it is "undoing changes" and reverts back and then the update pops up again. How would I go about getting the proper update to show or why am I getting a Win10 update? Below are the specs:
Dell G3-3590
Processor Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz 2.59 GHz
Installed RAM 32.0 GB (31.8 GB usable)
System type 64-bit operating system, x64-based processor
Edition Windows 11 Pro Insider Preview
Version Dev
Installed on 10/4/2021
OS build 22471.1000
Experience Windows Feature Experience Pack 1000.22471.1000.0
Thanks!
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 76%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
Fang333333 6 Reputation points2021-10-17T16:22:02.713+00:00 I have same issue. Totally came out of nowhere but I was thinking of downgrading Windows 11 due to Oculus issues
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 74%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEE%3C/text%3E%3C/svg%3E)
Ernie Eaton 6 Reputation points2021-10-17T19:38:34.287+00:00 Hello!
I have the same issue, however, on 10/14/2021 it showed it was for Windows 11 Insider Preview 22478.1000, but would not install, it green screened at 87% then rebooted undoing changes. On 10/15/2021 the update was still for Windows 11 Insider Preview 22478.1000, it still would not install. Yesterday it changed to Windows 11 Insider Preview 22478.1012, but it still had/has the same issues but today 10/17/2021 it has changed to "Windows 10 Insider Preview 10.0.22478.1012 (rs_prerelease)" and still has all the same issues.Asus Rog Strix 590-E
Processor 11th Gen Intel(R) Core(TM) i9-11900K @ 3.50GHz 3.50 GHz
Installed RAM 64.0 GB (63.8 GB usable)
System type 64-bit operating system, x64-based processor
Edition Windows 11 Pro Insider Preview
Version Dev
Installed on 05-Oct-21
OS build 22471.1000
Experience Windows Feature Experience Pack 1000.22471.1000.0Thank you for anything you might have to offer
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Fang333333 6 Reputation points
2021-10-17T23:45:12.75+00:00 I get green screened as well. Can someone confirm if rolling back to Windows 10 using the media creation tool method will wipe out all programs and files or will it essentially be like a rollback?
Windows 11 sadly got to be too much, I am not sure if Oculus is having the issue or Windows, but either way I expected more from bith companies.
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Fang333333 6 Reputation points
2021-10-19T01:44:25.95+00:00 Nobody's answering this rather simple question about the process wiping out everything or not?
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 57.00000000000001%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
cory stephenson 1 Reputation point2021-10-19T20:03:37.297+00:00 same issue. what can be done?
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cory stephenson 1 Reputation point
2021-10-19T20:03:54.587+00:00 same issue. what can be done?
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 48%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JV 1 Reputation point2021-10-21T11:12:55.697+00:00 try the windows updates again, with me it downloaded new release version OS Build 22483, installed and now works fine!
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 81%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Reza-Ameri 16,831 Reputation points2021-10-17T16:31:39.097+00:00 Try open start and search for feedback and open Feedback Hub app and report this issue.
Try visit your device's manufacturer website and download and install the latest driver. -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 39%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous 1 Reputation point2021-10-18T23:51:25.45+00:00 Hi! I have had the same issue and It IS safe to update to this version I updated this as windows wanted me to update it. Is Windows 11 Insider Preview Build 22478. I don't know if this works for all of you but i did work for me
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 18%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
DRE K 1 Reputation point2021-10-19T06:36:07.003+00:00 my computer is showing an update which is for "Windows 10 Insider Preview 10.0.22478.1012 (rs_prerelease)." ,when I am on Win11 Pro Insider Preview,now what to do?/
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JV 1 Reputation point
2021-10-19T09:29:49.933+00:00 Hi! I'am running this Windows 11 on ARM Insider Preview (under parallels vm), at the moment is seems to complete the update for 22478 release but it fails and roll back all the changes at 18% progress. :(
when booting windows 11, it keep showing the annoying message that it needs to install the new build, or will be unable to run the OS. @Anonymous , could you detail how did you successfully perform your update? Thank you all, hope to fix this soon!-
JV 1 Reputation point
2021-10-21T11:06:15.003+00:00 Finally, now it is working for me, but only under new release version OS Build 22483.
works fine here!
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