Cannot find any search result from document library

Question

Hi all,

for some unknown reason I cannot find anymore anything when I do a search in document library at Sharepoint Online. There is also one other user who cannot find anything. This is what happens.

• When library is opened, all the documents are well visible with metadata.
• If I do a search with metadata (like always previously) the search tells me "We couldn't find any results for *****"

What is this? Yesterday I had no problem. Like I said there is one user + me that has this problem. All of the others can make a search with correct result.

Your help is utterly needed.

Answer 1

@voldemort12

Whether this issue occurs in a specific library or all libraries? In one site collection or all site collections?

Whether you use modern list search or classic list search?

Whether you could see documents but cannot search in the document library?

Please search with other metadata to test whether search works well.

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Answer 2

Hi again @Emily Du-MSFT ,

apparently the removal of user and then adding back again worked after all. It just took longer time. Anyway, all good now again with this user.

Answer accepted and another thanks. Case closed. :)