Indicate whether the computer can or cannot be booted to the Windows 8 Recovery Environment (RE).
Indicate whether you do or do not have a BitLocker recovery key.
If the computer can be booted to the the Windows RE then open command prompt to run commands.
If the computer cannot be booted to the Windows RE then create a bootable Windows iso flash drive.
Find a flash drive that you can format (> or = 8 GB)
Create a bootable Windows 10 or 11 iso:
https://www.tenforums.com/tutorials/2376-create-bootable-usb-flash-drive-install-windows-10-a.html
https://www.elevenforum.com/t/create-windows-11-bootable-usb-installation-media.750/
https://www.tenforums.com/tutorials/9230-download-windows-10-iso-file.html
https://www.microsoft.com/en-us/software-download/windows10
https://www.elevenforum.com/t/download-official-windows-11-iso-file-from-microsoft.1009/
https://www.microsoft.com/en-us/software-download/windows11
Find a camera or smartphone camera to take pictures and post images or share links into this thread.
For share links please use one drive, drop box, or google drive.
https://www.disk-image.com/faq-bootmenu.htm
All of these are diagnostic steps:
Boot to the Windows 8 RE or bootable Windows iso flash drive.
Open command prompt.
Run these commands:
bcdedit /enum all
bcdedit | find "osdevice"
diskpart
lis dis
lis vol
sel dis 0
det dis
lis par
sel par 1
det par
sel par 2
det par
sel par 3
det par
sel par 4
det par
sel par 5
det par
sel par 6
det par
sel dis 1
det dis
lis par
sel par 1
det par
sel par 2
det par
sel par 3
det par
sel par 4
det par
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Please remember to vote and to mark the replies as answers if they help.
On the bottom of each post there is:
Propose as answer = answered the question
On the left side of each post: Vote = a helpful post
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