Unable to login in VS2017

vic zhang 1 Reputation point
2020-08-12T10:08:20.593+00:00

Unable to login in VS2017，and there's a white screen. The following image prompt appears.

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Visual Studio
Visual Studio
A family of Microsoft suites of integrated development tools for building applications for Windows, the web and mobile devices.
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  1. Tianyu Sun-MSFT 27,431 Reputation points Microsoft Vendor
    2020-08-13T02:34:06.79+00:00

    Hello viczhang,

    Please follow the steps below to troubleshoot this issue:

    1. Close Visual Studio(VS) 2017 > start Internet Explorer(IE) browser > click on the gear icon in the upper right corner > Internet options > Security > click “Default level” button if the security level is not the default level(or try to click “Reset all zones to default level”) > Apply > OK. After that, restart your computer, run Visual Studio 2017 and sign in again.
      17298-screenshot.png
    2. You can try to launch Visual Studio Installer > click on the “Provide feedback” button in the upper right corner > Report a problem > a Developer Community forum page will pop-up > sign in from this page > exit the Developer Community forum page and check if you have successfully logged into VS.
    3. If you use a proxy server or firewall, please also kindly check this document: Install and use Visual Studio and Azure Services behind a firewall or proxy server, and add some necessary URLs to an allow list.

    Best Regards,
    Tianyu

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