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AirPort Time Capsule not accessible via Windows 10

kalusta 1 Reputation point
2021-12-21T18:43:20.227+00:00

Hi,
i have installed an Apple Airport Time Capsule (ATC) on a new PC and want to access to the files saved. The ATC is configured as router, the internet and wifi is working however i cannot get access to the data disc so far. i have installed Utility Airport and configured the device accoding to informations gathered on the web, includingt the setting of Servcer SMB 1.0/ CIFS. I can ping the device, but when typing \atc or atc.local i get error messages File not found , and for connecting a ATC device ERR 0x80070035. The ATC is however shown under the network sign.
Thanks for advice.

Windows 10 Network
Windows 10 Network
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Network: A group of devices that communicate either wirelessly or via a physical connection.
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  1. Limitless Technology 39,436 Reputation points
    2022-01-05T19:50:59.68+00:00

    Hello @kalusta

    First of all, you need to check if you are on a recent version of windows 10, as this can be a simple compatibility issue, please follow the instructions below:

    To check the version: Press the Windows key + R and type Winver and press Enter, if one of the following versions appears "1803, 1809, 1903, 1909, 20034, 20h2 or 21h1" it means you are running an old version of windows 10 .

    To update to recent version you can follow the steps below:

    https://www.microsoft.com/en-us/software-download/windows10

    Step 1: Access the above link and select the Update Now option, an application will be downloaded in which you must install on your computer.

    Step 2: when installing you must open the application and the download, verification and installation of the recent version will start.

    Step 3: After you will be asked to restart the device to complete the update, after a few minutes you will have the latest version.

    If the problem persists, I recommend that you seek support from Apple support, as there may be an alert regarding AirPort that you don't know about yet.

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