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We've been attempting a proxy activation of a group of Windows 7 licenses using VAMT 2. After pulling the Activation IDs and loading them onto our online instance for the proxy activation, VAMT returns 500 internal server error. This is the first time since the Windows 7 EOS in January that we've attempted to run the activation. Does anyone have any ideas where the issue lies? Is it with the entire VAMT service, VAMT 2.0, or due to the Windows 7 EOS?
Note: The issue doesn't appear to be due to an issue with the licenses themselves as we can individually activate them using a different method.
Appreciate any help.
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Hello, seeing a similar problem with VAMT 2 and Windows 7, curious if you resolved your issues.
If the issue is related to an older version of VAMT or Windows 7 EOL?
Thanks
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Were you able to resolve? I was doing activation via VAMT before and was able to do it. But we have some servers that were left behind, now I am unable to and having that error: 500 internal server error. This seems to be not an internet access issue. :(
Sorry for the late response. We ended up updating to VAMT 3.1 which seems to have fixed the issue.
Sorry for the late response. We ended up updating to VAMT 3.1 which seems to have fixed the issue.
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Try R.clicking on my computer/properties/look at bottom of window,it should read "windows is activated".If not,change product key.
Also,in run type: WinVer
Thanks for the response! The licenses are valid and can be individually activated over the phone. We're using Microsoft's Volume Activation Management Tool (VAMT) in order to perform a proxy activation for multiple offline systems. The behavior we're expecting is for the VAMT to hand the Activation IDs to the Microsoft activation server which would then return Confirmation IDs for us to load back onto the offline systems. Unfortunately, the Microsoft activation server is instead returning the 500 Internal Server Error.
The 500 Internal Server Error is a "server-side" error, meaning the problem is not with your PC or Internet connection but instead is a problem with the web site's server.
Refer the link below to troubleshoot the 500 Internal Server Error
https://www.interserver.net/tips/kb/troubleshoot-500-internal-server-error/
(Note: This is a third-party link and we do not have any guarantees on this website. And Microsoft does not make any guarantees about the content.)
Best regards,
Sylvia
Thanks for the response! Because we're using an application (VAMT), we're unsure how to attempt clearing the cache as a means of resolving the 500 Internal Server Error. As the server returning the error is owned by Microsoft we cannot attempt any server-side resolution.
We've tried to reach Microsoft directly for support, but their support page requires us to choose the issue category from a provided list which VAMT or other Volume License Activation tools are not included in.
Hi,
Refer to the following picture and change the server according to your situation.
Hi,
Just checking in to see if the information provided was helpful.
if yes, you may mark useful reply as answer, if not, welcome to feedback.
Best regards,
Sylvia
Hi Sylvia,
Sorry for the late response.
Thanks for pointing out where to get support for VAMT. We ended up udating to VAMT 3.1 before Microsoft got back to us which seems to have resolved the issue.