Moving from Skype 4 business 2015 server 2015 - 2019 CMS failed to move

Roberto Rodriguez 1 Reputation point
2020-08-19T23:32:35.357+00:00

We are currently in a state where our Skype for Business is running and working. But unable to update /publish/make changes to the topology or in control panel. Meaning if we wanted to add a new user we are hooped.

We have a CMS backup from before and after. As well as VM backups for both s4b 2015 and 2019 prior and after changes.

Now let me give you a run down on what commands we have ran.

Install-CsDatabase -CentralManagementDatabase -SQLServerFQDN <FQDNofs4b2019> -SQLInstanceName rtc

** which ran succesfully

Emable-CsTopology

**which also ran successfully and still is currently able to be ran successfully.

Move-CsManagementServer

*Confirmed Y to all to make changes. This command ran but with the following errors

** Error: System.Management.Automation.RemoteException 8/19/2020 12:32:52 AM

Error Error: 8/19/2020 12:32:52 AM Error Error: Error encountered:

Failed to find SQL Service. Make sure that SQL Server service (default instance) is installed in machine (fqdnofs4b2019)

Failed to find SQL Service. Make sure that SQL Server service (default instance) is installed in machine 8/19/2020 12:32:52 AM Error Error: (fqdnofs4b2019)

Failed to find SQL Service. Make sure that SQL Server service (default instance) is installed in machine (fqdnofs4b2019)

Failed to find SQL Service. Make sure that SQL Server service (default instance) is installed in machine (fqdnofs4b2019)

From here we started to troubleshoot the error. Below are some status commands and the outputs we received.

Get-CsConfigurationStoreLocation

BackEndServer MirrorBackEndServer


OLD-SKYPE2015FQDN\rtc

Get-CsManagementStoreReplicationStatus

UpToDate : False

ReplicaFqdn : OLD2015.FQDN

LastStatusReport : 8/18/2020 7:37:11 PM

LastUpdateCreation : 8/18/2020 7:37:08 PM

ProductVersion : 6.0.9319.0

UpToDate : False

ReplicaFqdn : OLD2015.FQDN

LastStatusReport : 8/18/2020 7:37:11 PM

LastUpdateCreation : 8/18/2020 7:37:08 PM

ProductVersion : 6.0.9319.0

UpToDate : False

ReplicaFqdn : NEW2019.FQDN

LastStatusReport : 8/18/2020 7:37:11 PM

LastUpdateCreation : 8/18/2020 7:37:08 PM

ProductVersion : 7.0.2046.0

UpToDate : False

ReplicaFqdn : NEW2019.FQDN

LastStatusReport : 8/18/2020 7:37:10 PM

LastUpdateCreation : 8/18/2020 7:37:08 PM

ProductVersion : 7.0.2046.0

Other errors receive along our troubleshooting.

50020:XdsPublishItems:This central management store is being moved to another location. No changes can be made until this move is completed.

Looking for anyone who has any ideas or has gone through anything similar. At this point we fear we need to install a new skype for business server. thanks.

Skype for Business
Skype for Business
A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.
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  1. JimmyYang-MSFT 48,871 Reputation points Microsoft Vendor
    2020-08-20T09:48:30.967+00:00

    Hi!

    Does CMS replication is normal in the Skype for Business 2015 Server before you move it?

    According to your description, it looks like the issue is happend in SQL Service.

    In this case, we recommend you check if these services in the following picture is running on both servers and restart these services.
    19066-19.png

    Besides, you can try to run the command “invoke-CsManagementStoreReplication -ReplicaFQDN ” to see if this status can be changed to true. If there is no luck, it’s a good choice to check if there is any error event logs about SQL Service in the front end server.