Windows 10 BSOD

K SEN 1 Reputation point
2022-02-04T14:00:30.123+00:00

My Windows 10 does not boot and is in BSOD. On running the System - SupportAssist, the message, "Windows, Stopcode; Driver_PNP_Watchdog is generated.

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
10,708 questions
Windows 10 Setup
Windows 10 Setup
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Setup: The procedures involved in preparing a software program or application to operate within a computer or mobile device.
1,909 questions
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  1. Docs 15,146 Reputation points
    2022-02-04T21:03:37.593+00:00

    See if you can boot the computer into safe mode or safe mode with with networking:

    Option six:
    Boot to Advanced Startup Options from a Hard Reboot

    https://www.tenforums.com/tutorials/2294-boot-advanced-startup-options-windows-10-a.html

    https://www.dell.com/support/kbdoc/en-us/000124344/how-to-boot-to-safe-mode-in-windows-10
    https://www.dell.com/support/kbdoc/en-us/000124359/dell-computer-does-not-boot-to-windows-10

    Run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

    https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html
    https://www.elevenforum.com/t/bsod-posting-instructions.103/

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  2. S.Sengupta 15,511 Reputation points MVP
    2022-02-05T01:32:03.573+00:00

    DRIVER PNP WATCHDOG error BSOD primarily occurs due to wrong SATA controller settings in BIOS, broken registry values, Volume Shadow Service issues, malware infections, system service exceptions or Windows Update issues.

    I shall suggest you to go for a Clean install.

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  3. Limitless Technology 39,391 Reputation points
    2022-02-08T11:48:24.123+00:00

    Hello @K SEN

    The error 0x1D5 Driver_PNP_Watchdog is purely a driver issue. In this case:

    Open Windows in Safe Mode: https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234

    After the restart select option 5 from the list or press F5 for Safe Mode with Networking.

    -Open Event Viewer, to check the information related to the last crash and the information for the faulty process or driver (should mention file with extensions EXE or SYS) and you can post it here for the community to help further, if next steps don't work)
    -Update Windows, BIOS, Firmware and Drivers for your hardware from latest versions on the website of the manufacturer
    -Cleanup WinSxS folder: https://learn.microsoft.com/en-us/windows-hardware/manufacture/desktop/clean-up-the-winsxs-folder?view=windows-11
    -Attempt a repair of your windows image: https://learn.microsoft.com/en-us/windows-hardware/manufacture/desktop/repair-a-windows-image?view=windows-11

    If still not working:

    -Use Driver Verifier to check your installed drivers. https://learn.microsoft.com/en-us/windows-hardware/drivers/devtest/tools-for-verifying-drivers

    Hope this helps with your query,

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    --If the reply is helpful, please Upvote and Accept as answer--

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