Does SCSM 2019 supports importing Management Packs from SCSM 2012?

Rahamadulla Abdul Rahman 1 Reputation point
2020-08-25T08:01:50.417+00:00

Dear ALL,

We have installed SCSM 2019 and we are planning to import existing Management Packs from SCSM 2012.

Is it supported. if yes kindly advise the best practice to import Mgmt packs.

Service Manager
Service Manager
A family of System Center products for managing incidents and problems.
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  1. SChalakov 10,266 Reputation points MVP
    2020-08-25T10:51:56.467+00:00

    Hi @Rahamadulla Abdul Rahman ,

    it depends on the Management Pack. If it is a custom solution, depenidng on how it has been developed, you might be able to use it in your new SCSM 2019 Management Group. You can read more here:

    SCSM 2016 – Upgrade steps for custom development

    The SCSM native specific Management Packs for SCSM 2019 have their owne version though so you cannot take those from an existing SCSM 2012 environment.

    I hope I was able to answer your question.

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    Stoyan

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