Windows 11 crashing during game or youtube

Question

This is happening intermittently, please let me know what logs and possibly how to obtain them if you need. Thanks for your time.

Answer 1

Hi @Kyle Knabe

My first suggestion is to check the process which is creating this crash. You can use Process Monitor to do this.

Process Monitor is an advanced monitoring tool for Windows that shows real-time file system, Registry, and process/thread activity. You can get the tool from the below link https://learn.microsoft.com/en-us/sysinternals/downloads/procmon

If you can find anything in the event viewer during the crashes it would be more than helpful to troubleshoot because stating that Windows 11 caused the crash can lead us to nowhere.

Event Viewer
https://learn.microsoft.com/en-us/shows/inside/event-viewer

System file check is an another utility built into the Operating System that will check for system file corruption. The sfc /scannow command (System File Check) scans the integrity of all protected operating system files and replaces incorrect, corrupted, changed, or damaged versions with the correct versions where possible.

-Press the Windows key and X at the same time.
-Choose Command Prompt (Admin) from the context menu.
-In the command prompt, type sfc /scannow and hit Enter.
-Exit command prompt.
-Restart the PC and see if this helps you.

Hope this resolves your Query!!

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Answer 2

Thank you for the reply, sorry I did leave a very vague description of what is going on. I thought I attached my event viewer logs, but I see now it did not accept its format.

Hopefully this image makes it to you. Please let me know if I can get anymore information or screenshots for you. I have ran the system file check and a memory check and neither give any issues.

I did download process monitor and will see if I can figure out how to use it.
184273-bugcheck-dpc-watchdog.png

Answer 3

I shall suggest you to update your Graphic Card driver. Visit the support site of the manufacturer to download install it.

If required do a Clean Boot.

Answer 4

If the computer has recurrent BSODs then run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

https://www.elevenforum.com/t/bsod-posting-instructions.103/
https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

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