Please post images or share links of any error messages or codes.
For all steps please post images and or share links using one drive, drop box, or google drive.
1) Please post an image of disk management:
a) widen these columns: Volume and Status > make sure that no characters are cut off
b) widen these rows: Disk 0, disk 1, etc. > make sure that no characters are cut off
2) Download and install: Minitool partition wizard:
https://www.partitionwizard.com/
Click launch > post an image into this thread
3) Open administrative command prompt and type or copy and paste: (all at one time)
bcdedit /enum all
reagentc /info
diskpart
lis dis
lis vol
sel dis 0
det dis
lis par
sel par 1
det par
sel par 2
det par
sel par 3
det par
sel par 4
det par
sel par 5
det par
sel par 6
det par
sel dis 1
det dis
lis par
sel par 1
det par
sel par 2
det par
sel par 3
det par
sel par 4
det par
sel par 5
det par
sel par 6
det par
Post images or share links displaying the commands with results.
4) Indicate whether you want to remain using Windows 8.1 or perform a free upgrade to Windows 10.
5) Find a flash drive that you can format (> or = 8 GB)
6) Create a bootable Windows 10 iso:
https://www.tenforums.com/tutorials/2376-create-bootable-usb-flash-drive-install-windows-10-a.html
https://www.tenforums.com/tutorials/9230-download-windows-10-iso-file.html
https://www.microsoft.com/en-us/software-download/windows10
7) List any of these installed or recently uninstalled non-Microsoft software
a) antivirus
b) firewall
c) drive encryption
8) Run the DM log collector and post a share link into this thread:
https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html
https://www.elevenforum.com/t/bsod-posting-instructions.103/
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Please remember to vote and to mark the replies as answers if they help.
On the bottom of each post there is:
Propose as answer = answered the question
On the left side of each post there is /\ with a number: click = a helpful post
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