Word - reference, caption, cross reference problem

Question

I have been working on a long document of 400+ pages (190MB) with many visuals and tables. I have been using <insert caption> to add captions and to generate a table of figures/plans/tables etc. to insert at the beginning. For some reason although the old captions on figures and the initial table that I generated from them are still there I can't add any new ones. I have to start over with names and numbering and when I try to add a cross-reference in text none of the previous captions and/or their numbers show up. I am trying to fix this if possible but not sure how - I was wondering if it could be an issue with an update of the program or the comp itself that these older entries got lost.

Answer 1

Hi gid-2669,

According to your description, I have some questions.
What version of Office are you using now? Please following the hyperlink article to check the version and version number.
Did you edit this document on a different computer from the computer where the document was created?
What do the codes after right-clicking caption and clicking Toggle field codes?

Please try the steps below to create new label for caption to have a check.

1. Back up this document first.
2. Select a caption of figure or others.
3. Go to Reference > Insert Caption > New Label.
4. Enter an new name, such as "Fig".
5. Make sure the new label is chosen for the caption, then click OK.
6. Go to Reference > Cross Reference > Select the inserted value from point 3 in the Reference type dropdown list, and then check this issue.

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Answer 2

I suspect that your document has gone through some sort of conversion process.

If you go to your Table of Figures and press Alt+F9, what do you see? You should see a TOC field.
Press Alt+F9 to toggle the display back. If it showed a TOC field, my guess was wrong.

Otherwise, save a copy of your document and delete most of the copy, leaving one figure that is in the old Table of Figures, a new figure, and the Table of Figures. Save that to DropBox or OneDrive and share a link here so we can look at it.

Insert a Table of Figures]1