Error with Windows autopilot - Error securing hardware (0x81039020)

Matthias Veelaert 16 Reputation points
2022-03-18T00:19:12.617+00:00

Hi there,

so I am trying to set up a virtual machine with windows autopilot and I keep running into the same error on different devices as well.
Just always this error code and I don't know how to troubleshoot this or fix it.
They are clean installs of windows on hyper-v, vmware and even virtualbox as well on each one of three differen physical devices.

Error code is 0x81039020

Thanks so much and kind regards!

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
10,699 questions
Hyper-V
Hyper-V
A Windows technology providing a hypervisor-based virtualization solution enabling customers to consolidate workloads onto a single server.
2,560 questions
Windows Autopilot
Windows Autopilot
A collection of Microsoft technologies used to set up and pre-configure new devices and to reset, repurpose, and recover devices.
411 questions
Windows 10 Setup
Windows 10 Setup
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Setup: The procedures involved in preparing a software program or application to operate within a computer or mobile device.
1,909 questions
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  1. Crystal-MSFT 43,721 Reputation points Microsoft Vendor
    2022-03-18T02:59:50.013+00:00

    @Matthias Veelaert , For the error , it seems comes when track Trusted Platform Module (TPM) key attestation, Here, please let us know which mode we choose for Autopilot, user-driven, self-deploying or pre-provisioning?
    https://learn.microsoft.com/en-us/mem/autopilot/user-driven

    For self-deploying and pre-provisioning mode, virtual machines aren't supported.
    184270-image.png
    https://learn.microsoft.com/en-us/mem/autopilot/self-deploying

    184372-image.png
    https://learn.microsoft.com/en-us/mem/autopilot/pre-provision

    Please check the above information and if there's any update, feel free to let us know.


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