Messaging administrator certification renewal

Question

I have received a mail regarding renewal of my Messaging Administrator certification, and I have now completed the renewal successfull 2 times.
I verified the date was updated yesterday, but today i received a new mail regarding certification renewal, and the certification is marked with the old expiration date again.

I can't see how I can take the renewal exam in a different way, or do anything to get the certification updated.

Answer 1

Hello @Michael Joensen

Welcome to Microsoft Q&A Platform,

Microsoft Certification Program is supported on their own forums, I'd suggest asking for help here:
https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_incorrectmissing

Specific topics below:

Profiles:
Merge and transfer certification profiles: https://learn.microsoft.com/en-us/learn/certifications/merge-profiles
Certification Profile/MCID Assistance: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_mcid
Certification Profile/Account Linking: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_link

Exams:
Microsoft Certification - Exams: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams
Microsoft Certification - Exam Registration: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_exam

I hope this helps!

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Answer 2

@khmerboy2018 ://learn.microsoft.com/answers/users/686187/luisrodriguez-msft.html