Windows 11 VM with Visual Studio Enterprise subscription

John Connors (jconnors) 21 Reputation points
2022-05-17T01:54:55.56+00:00

I am trying to create a Windows 11 VM in Azure using my $150/month Visual Studio Enterprise subscription. But it is not being allowed:

{"code":"MarketplacePurchaseEligibilityFailed","message":"Marketplace purchase eligibilty check returned errors. See inner errors for details. ","details":[{"code":"BadRequest","message":"Offer with PublisherId: 'ntegralinc1586961136942', OfferId: 'ntg_windows_11_ent' cannot be purchased due to validation errors. For more information see details. Correlation Id: '4f7fca5e-388c-4dc4-bacb-a7d1176903aa' The 'unknown' payment instrument(s) is not supported for offer with OfferId: 'ntg_windows_11_ent', PlanId 'ntg_windows_11_ent_gen2'. Correlation Id '4f7fca5e-388c-4dc4-bacb-a7d1176903aa'.[{\"The 'unknown' payment instrument(s) is not supported for offer with OfferId: 'ntg_windows_11_ent', PlanId 'ntg_windows_11_ent_gen2'. Correlation Id '4f7fca5e-388c-4dc4-bacb-a7d1176903aa'.\":\"StoreApi\"}]"}]}

The issue I need to troubleshoot is specific to behavior being observed only on Windows 11 and does not occur on Windows 10. So I really need to use Windows 11, but must only use my subscription credit as payment.

If I deploy a Windows 2010 VM instead, will I be allowed to upgrade it to Windows 2011 without additional charge, in order to get around this limitation?

Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
7,162 questions
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
8,231 questions
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Accepted answer
  1. srbhatta-MSFT 8,546 Reputation points Microsoft Employee
    2022-05-17T11:38:55.307+00:00

    Hello @John Connors (jconnors) ,
    Thanks for reaching out to Microsoft QnA. Happy to answer your query.
    As you can see in the above screenshot you have posted, 0.0170 USD/hr is not covered by your Visual Studio Enterprise subscription.
    "Unknown payment instrument(s) is unsupported" indicates that you did not update the payment type for the Subscription. Please refer to the below link to update the payment method to use Credit Card (or) update Credit Card.

    https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/change-credit-card

    Hope this helps!

    --------------------------

    Please accept as answer and upvote if the information provided was useful so that it can help others in the community looking for help on similar issues.


3 additional answers

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  1. Cristian SPIRIDON 4,471 Reputation points
    2022-05-17T03:38:07.353+00:00
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  2. John Connors (jconnors) 21 Reputation points
    2022-05-17T03:57:21.443+00:00

    Hi CristianSPIRIDON72,
    Thanks so much for your response. Unfortunately though, that's basically what I tried to do. But when I get to the end I get this:

    202652-image.png

    So it's not that it's not available. It seems specifically that it isn't allowed with my Visual Studio Enterprise subscription.

    0 comments No comments

  3. Limitless Technology 39,376 Reputation points
    2022-05-18T08:06:37.807+00:00

    Hi there,

    I would suggest you to check the requirements first for achieving this.When all your prerequisites are in place, you’ll want to complete several actions to get your implementation in place.

    Here is a link for a detailed description of the process that you must follow.

    Access Windows Virtual Desktop in subscriptions https://learn.microsoft.com/en-us/visualstudio/subscriptions/vs-windows-virtual-desktop

    If this is specific to Windows 11 , I would suggest you to share this using the feedback hub and see how it goes.

    ----------------------------------------------------------------------------------------------------------------------------------------

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