Sync photo failed use the Microsoft Graph API

Question

Hi Experts,

I have a integration that sync profile photo from Workday to Office. I used the ms graph API. From API doc, I know that there is a limitation that size <4m.

Below is my coding using C#. It always success.

Q1 When I sync pic like the goat(1300k). It returned 400 error. Would you please help me out? Is there any limitation in office profile photo?
Q2 When I sync a pic (size great than 4m height:3993 width:6016) , API returned 400 error instead of 413(file size too large). why and would you please help me out?

]2

Answer 1

Hi @Wendy SH. Wang ,

With respect to your first question, I tried replicating this issue using the same Image (with 1.3mb file size) on Postman and I got the same 400 error with following message:

"error": {  
        "code": "ValidationWidthTooLarge",  
        "message": "Exception of type 'Microsoft.Fast.Profile.Core.Exception.ProfileBadRequestException' was thrown."  

However, after changing the dimensions manually to height:3993 and width:3993, I was able to change the profile successfully. I would recommend you to make sure the dimensions are set correctly[1:1] as per the instructions provided in the document.

With respect to your second question, I am not able to replicate this issue. So please allow me some time to investigate further on this.

Hope this helps.

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