Azure Web App is not working when I reload it or open it in another Tab

Question

Suddenly my Azure App service(website) stop working(slow response from server side), When I try to open it in new tab or Reload it & only works when I freshly reload it & cache cleared.

App service working fine outside of India , ARR affinity also disabled. not able to figure out where is issue ? at code level or server or Azure platform

Answer 1

Thanks for reaching here! If you are facing issue when browsing the app and the pages load slowly, then this can be caused by application level issues example,

• Network requests taking a long time
• Application code or database queries being inefficient
• Application using high memory/CPU
• Application crashing due to an exception

to troubleshoot this below steps are suggested in sequential order

Observe and monitor application behavior
Collect data
Mitigate the issue

Also, you may want to know that App Service diagnostics is an intelligent and interactive experience to help you troubleshoot your app with no configuration required. If you do run into issues with your app, App Service diagnostics points out what’s wrong to guide you to the right information to more easily and quickly troubleshoot and resolve the issue.

Go to Azure Portal> Your App Service > on left menu there is diagnose and solve problem tool click it > click on availability and performance tile > click Web app slow

For details see: https://learn.microsoft.com/en-us/azure/app-service/overview-diagnostics

Let us know if issue remains.