M365 Copilot-created file placed at unreachable URL: sandbox:/mnt/data
We are encountering a recurring issue where Microsoft 365 Copilot creates files that are saved to an unreachable URL: sandbox:/mnt/data. This behavior has been observed in multiple contexts: When using M365 Copilot chat When interacting with Microsoft…
Microsoft Copilot | Microsoft 365 Copilot | Development
How to make CoPilot Studio Agents use the Knowledge Bases more accurately?
I am creating a custom Agent in CoPilot Studio and the Knowledge Sources I am inputting are not being used efficiently and the Agent is still using Generated Responses. How do I make sure the Agent is using the Knowledge Sources to the best of its…
Microsoft Copilot | Microsoft 365 Copilot | Development
Can I use the Foundry evaluators SDK to evaluate deployed agents from Copilot Studio?
I'm not sure if an app that is running the agent evaluator SDK for Foundry can even reach a deployed agent (you can deploy to internet based website via iframe) to test in the same way you can from Foundry. I want to be able to use a mature set of…
Microsoft Copilot | Other
In Microsoft Create, how do I get it to create a Teams banner without text, since Microsoft Teams post itself requires text ?
When I use Microsoft Create in the Copilot panel, one of the options is to create a Microsoft Teams banner. However, each time I try (even if I am explicit), it always adds text. Issue being that when I use that banner in Microsoft Teams for a post;…
Microsoft Copilot | Other
How can I download documents created by copilot
Co-pilot offers to export documents, however it goes to a sandbox that I can't actually click the link to or access the file. How can I export the document outside of the copilot environment?
Microsoft Copilot | Microsoft 365 Copilot | Development
How is the open ai service managed for use in Copilot studio?
At the global level (non-topic) the generative AI settings only allow you to choose a model. There has to be an openai service backing this model with inference but it seems it is purely managed and a black box. If an agent is deployed to teams or to an…
Microsoft Copilot | Other
I have deployed ASP.NET 8 ABP backend application into Azure Web APP using Azure DevOps pipeline as following yaml . The pipeline executed successfully and the application build
I have deployed ASP.NET 8 ABP backend application into Azure Web APP using Azure DevOps pipeline as following yaml . The pipeline executed successfully and the application build & deploy was successful as we verify the build files/folders went into…
Microsoft Copilot | Microsoft Security Copilot
I am experiencing persistent and time-consuming technical difficulties receiving a downloadable ZIP archive created by Microsoft Copilot
Title: Repeated Failure to Deliver Downloadable Content via Copilot – Link and Delivery System Troubleshooting Request Description: I am experiencing persistent and time-consuming technical difficulties receiving a downloadable ZIP archive created by…
Microsoft Copilot | Other
Building a Unified Microsoft Teams Copilot Agent with SQL, PDF Knowledge Base, and URL Ingestion Workflow
I'm building a custom Copilot agent using Microsoft Copilot Studio, integrated into Microsoft Teams, and I need guidance on the following setup: The agent should answer questions using three data sources: PDF documents (uploaded as part of a…
Microsoft Copilot | Other
Unable to add an API REST tool in copilot studio
Hello guys, I'm trying to use a tool for my copilot agent, from an external API. I've manage to create the connexion to the API and to add some of the services. However, when I try to use it in a topic, for example, when I try to select the service from…
Microsoft Copilot | Microsoft 365 Copilot | Development
How to Remove Citations and References from Chatbot Responses in Copilot Studio?
Hi everyone! I'm working on a chatbot in Copilot Studio and looking for a way to remove citations or references (such as PDF links) from its responses. Right now, the chatbot includes source links in its answers, but I’d like to provide clean responses…
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Other

while creating an AI bot in copilot studio i could not find option to upload PDF file in knowledge section as content for agent to reference in responses, only option is to paste Public link
While creating an AI bot in Copilot Studio, I could not find an option to upload a PDF file in the knowledge section as content for agent reference in responses; the only option is to paste a Public link. I have a PDF fil which I want bot to scrutinize…
Microsoft Copilot | Microsoft 365 Copilot | Development
"Test your agent" works in Copilot Studio, but agent does not work in Teams
For my company, using Copilot Studio, I built an agent which uses several SharePoint folders as knowledge sources. It does not use generative AI or have any custom actions. From within Copilot Studio, "Test your agent" generates the results I…
Microsoft Copilot | Other
How can I duplicate a copilot agent in same enviroment?
I have tried the export/import solution workflow where I attached the demo agent to a solution > exported the solution, and imported the solution via downloadable zip file. Here we are supposed to be able to publish that agent and it should create a…
Microsoft Copilot | Other
Copilot | Custom GPT Agents in Copilot for Teams & SharePoint Not Following Instructions
Hi, I’m having ongoing issues getting Agents (Custom GPTs) created within Copilot for Teams and SharePoint (not Copilot Studio) to actually follow the instructions set in their configuration. The main issues I’m seeing: Agents ignore core instructions:…
Microsoft Copilot | Microsoft 365 Copilot | Development
Shared CoPilot Agent Not Responding for Other Users
Hi everyone, I work for Valencia College and I’ve run into an issue with a CoPilot Agent I created. I made an Agent and added an OpenStax textbook as a knowledge source by uploading it to Teams and linking it in the Agent setup. I confirmed the file…
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Excel and Word within Microsoft 365 Copilot
When I click on to my saved documents in excel and word I am unable to access them on microsoft 365 copilot. I log into my documents using Google chrome. This error message…
Microsoft Copilot | Microsoft 365 Copilot | Development
Is CoPilot offline
Is Microsoft Co Pilot offline or not operational. I keep getting a Coming soon message after I have been using it for months.
Microsoft Copilot | Microsoft 365 Copilot | Development
How to download links created by Microsoft copilot
I am unable to download links generated by Microsoft Copilot even after multiple attempts with different browsers and formats.
Microsoft Copilot | Microsoft 365 Copilot | Development
Unable to Download Files from Copilot (PPT/PDF/MS Word file Fails with DNS Error)
I asked a question, and copilot made a pdf of the answer. I click on the link it provided but it will not open. It sends me to one drive and says that the item might not exist or is no longer available. How can I fix this?