1,139 questions with Microsoft Copilot-related tags

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M365 Copilot-created file placed at unreachable URL: sandbox:/mnt/data

We are encountering a recurring issue where Microsoft 365 Copilot creates files that are saved to an unreachable URL: sandbox:/mnt/data. This behavior has been observed in multiple contexts: When using M365 Copilot chat When interacting with Microsoft…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2025-07-08T00:44:08.3766667+00:00
Maria Mingallon 0 Reputation points
0 answers

How to make CoPilot Studio Agents use the Knowledge Bases more accurately?

I am creating a custom Agent in CoPilot Studio and the Knowledge Sources I am inputting are not being used efficiently and the Agent is still using Generated Responses. How do I make sure the Agent is using the Knowledge Sources to the best of its…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2025-07-07T19:43:27.01+00:00
Kaitlyn Gleba 0 Reputation points
0 answers

Can I use the Foundry evaluators SDK to evaluate deployed agents from Copilot Studio?

I'm not sure if an app that is running the agent evaluator SDK for Foundry can even reach a deployed agent (you can deploy to internet based website via iframe) to test in the same way you can from Foundry. I want to be able to use a mature set of…

Microsoft Copilot | Other
asked 2025-07-07T16:36:04.45+00:00
Toby Steele 0 Reputation points
0 answers

In Microsoft Create, how do I get it to create a Teams banner without text, since Microsoft Teams post itself requires text ?

When I use Microsoft Create in the Copilot panel, one of the options is to create a Microsoft Teams banner. However, each time I try (even if I am explicit), it always adds text. Issue being that when I use that banner in Microsoft Teams for a post;…

Microsoft Copilot | Other
asked 2025-07-07T16:30:12.82+00:00
Denise Kernan 0 Reputation points
1 answer

How can I download documents created by copilot

Co-pilot offers to export documents, however it goes to a sandbox that I can't actually click the link to or access the file. How can I export the document outside of the copilot environment?

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2025-07-02T14:44:59.16+00:00
Lesley Hill 10 Reputation points
commented 2025-07-07T16:20:34.2033333+00:00
Nick Knight 0 Reputation points
2 answers

How is the open ai service managed for use in Copilot studio?

At the global level (non-topic) the generative AI settings only allow you to choose a model. There has to be an openai service backing this model with inference but it seems it is purely managed and a black box. If an agent is deployed to teams or to an…

Microsoft Copilot | Other
asked 2025-07-03T21:53:38.22+00:00
Toby Steele 0 Reputation points
answered 2025-07-07T16:16:28.09+00:00
simo-k 10,655 Reputation points Volunteer Moderator
0 answers

I have deployed ASP.NET 8 ABP backend application into Azure Web APP using Azure DevOps pipeline as following yaml . The pipeline executed successfully and the application build

I have deployed ASP.NET 8 ABP backend application into Azure Web APP using Azure DevOps pipeline as following yaml . The pipeline executed successfully and the application build & deploy was successful as we verify the build files/folders went into…

Microsoft Copilot | Microsoft Security Copilot
asked 2025-06-30T11:53:37.21+00:00
sai independent advisor 0 Reputation points
commented 2025-07-07T08:52:31.7833333+00:00
Durga Reshma Malthi 5,475 Reputation points Microsoft External Staff Moderator
0 answers

I am experiencing persistent and time-consuming technical difficulties receiving a downloadable ZIP archive created by Microsoft Copilot

Title: Repeated Failure to Deliver Downloadable Content via Copilot – Link and Delivery System Troubleshooting Request Description: I am experiencing persistent and time-consuming technical difficulties receiving a downloadable ZIP archive created by…

Microsoft Copilot | Other
asked 2025-07-07T08:18:48.83+00:00
Dr. Julius Twigg 0 Reputation points
1 answer

Building a Unified Microsoft Teams Copilot Agent with SQL, PDF Knowledge Base, and URL Ingestion Workflow

I'm building a custom Copilot agent using Microsoft Copilot Studio, integrated into Microsoft Teams, and I need guidance on the following setup: The agent should answer questions using three data sources: PDF documents (uploaded as part of a…

Microsoft Copilot | Other
asked 2025-06-12T12:45:37.5733333+00:00
Abrar | AaroRnTech 0 Reputation points
commented 2025-07-07T06:58:14.9366667+00:00
Abrar | AaroRnTech 0 Reputation points
1 answer

Unable to add an API REST tool in copilot studio

Hello guys, I'm trying to use a tool for my copilot agent, from an external API. I've manage to create the connexion to the API and to add some of the services. However, when I try to use it in a topic, for example, when I try to select the service from…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2025-07-04T13:03:31.1333333+00:00
CHARLOTTE Matéo 0 Reputation points
answered 2025-07-07T05:26:08.79+00:00
Karan Shewale 170 Reputation points Microsoft External Staff
2 answers One of the answers was accepted by the question author.

How to Remove Citations and References from Chatbot Responses in Copilot Studio?

Hi everyone! I'm working on a chatbot in Copilot Studio and looking for a way to remove citations or references (such as PDF links) from its responses. Right now, the chatbot includes source links in its answers, but I’d like to provide clean responses…

Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Other
asked 2025-02-13T15:17:10.8366667+00:00
Jeremy Fermin 35 Reputation points
edited a comment 2025-07-07T05:23:56.6166667+00:00
Hesham Mohamed 0 Reputation points
1 answer

while creating an AI bot in copilot studio i could not find option to upload PDF file in knowledge section as content for agent to reference in responses, only option is to paste Public link

While creating an AI bot in Copilot Studio, I could not find an option to upload a PDF file in the knowledge section as content for agent reference in responses; the only option is to paste a Public link. I have a PDF fil which I want bot to scrutinize…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2025-07-06T09:12:26.78+00:00
Prakhyati Raut 0 Reputation points
answered 2025-07-07T05:15:27.9566667+00:00
Karan Shewale 170 Reputation points Microsoft External Staff
0 answers

"Test your agent" works in Copilot Studio, but agent does not work in Teams

For my company, using Copilot Studio, I built an agent which uses several SharePoint folders as knowledge sources. It does not use generative AI or have any custom actions. From within Copilot Studio, "Test your agent" generates the results I…

Microsoft Copilot | Other
asked 2025-03-18T19:04:44.8833333+00:00
Michael Boldrick 5 Reputation points
commented 2025-07-07T01:38:57.81+00:00
Orion_Hu 胡其華 0 Reputation points
3 answers

How can I duplicate a copilot agent in same enviroment?

I have tried the export/import solution workflow where I attached the demo agent to a solution > exported the solution, and imported the solution via downloadable zip file. Here we are supposed to be able to publish that agent and it should create a…

Microsoft Copilot | Other
asked 2025-02-20T11:14:28.92+00:00
Navneet Malhotra (CONCENTRIX CORPORATION) 10 Reputation points Microsoft External Staff
answered 2025-07-04T12:36:38.4266667+00:00
Ashley Fernandes 0 Reputation points
1 answer

Copilot | Custom GPT Agents in Copilot for Teams & SharePoint Not Following Instructions

Hi, I’m having ongoing issues getting Agents (Custom GPTs) created within Copilot for Teams and SharePoint (not Copilot Studio) to actually follow the instructions set in their configuration. The main issues I’m seeing: Agents ignore core instructions:…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2025-07-01T09:33:15.9766667+00:00
Gaurav Lazarus 0 Reputation points
answered 2025-07-04T06:36:36.2466667+00:00
Nivedipa-MSFT 3,646 Reputation points Microsoft External Staff Moderator
1 answer

Shared CoPilot Agent Not Responding for Other Users

Hi everyone, I work for Valencia College and I’ve run into an issue with a CoPilot Agent I created. I made an Agent and added an OpenStax textbook as a knowledge source by uploading it to Teams and linking it in the Agent setup. I confirmed the file…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2025-06-30T17:35:09.75+00:00
Gary Kokaisel 0 Reputation points
commented 2025-07-04T05:48:15.18+00:00
Karan Shewale 170 Reputation points Microsoft External Staff
0 answers

Microsoft Excel and Word within Microsoft 365 Copilot

When I click on to my saved documents in excel and word I am unable to access them on microsoft 365 copilot. I log into my documents using Google chrome. This error message…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2025-07-04T05:10:12.68+00:00
MJ 5 Reputation points
1 answer

Is CoPilot offline

Is Microsoft Co Pilot offline or not operational. I keep getting a Coming soon message after I have been using it for months.

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2025-07-04T01:37:09.8466667+00:00
Streeter, Chris /CS 0 Reputation points
answered 2025-07-04T03:17:21.1933333+00:00
G225 - MVP 2009-2020 245 Reputation points Volunteer Moderator
0 answers

How to download links created by Microsoft copilot

I am unable to download links generated by Microsoft Copilot even after multiple attempts with different browsers and formats.

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2025-07-04T01:05:53.6366667+00:00
Noor Amjadi 0 Reputation points
0 answers

Unable to Download Files from Copilot (PPT/PDF/MS Word file Fails with DNS Error)

I asked a question, and copilot made a pdf of the answer. I click on the link it provided but it will not open. It sends me to one drive and says that the item might not exist or is no longer available. How can I fix this?

Microsoft Copilot | Other
asked 2025-07-03T18:56:08.0233333+00:00
Michele B 5 Reputation points