53,244 questions with Community Center | Not monitored tags

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4 answers

Help linking an older Microsoft profile to my Learn account

Hi, I’m trying to connect an older Microsoft certification profile to my current Microsoft Learn account. The older profile uses this ID: 2777080. I’m unable to access the previous portal where these records were stored, and the current support links…

Community Center | Not monitored
asked 2026-03-26T02:40:53.4+00:00
Sherjiffrey So 0 Reputation points
commented 2026-04-22T10:12:38.6366667+00:00
Gérard Oomens 121.3K Reputation points Volunteer Moderator
1 answer

DP-700 certificate is not visible in the transcript or credentials section on Microsoft Learn 24 hrs after passing

I have passed DP-700 certificate exam on 21/04/2026, and received print out copy with score after exam from Exam centre, but even after 24 hours it is not reflected in Microsoft learn portal under credentials/transcript. Attaching Print out copy received…

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asked 2026-04-22T08:18:56.46+00:00
Partha Paul 0 Reputation points
answered 2026-04-22T10:09:23.44+00:00
Onalenna Ketshabile 0 Reputation points Microsoft Intern
1 answer

I completed my Test Yesterday But i did not get my certificate

Actually i completed my gh -300 exam yesterday, till now i did not get my certificate . i attached my exam details below Candidate:EDIGA THRIVED GOUDCandidate:EDIGA THRIVED GOUDCandidate ID:‎MS1101180578‎Registration ID:532785266

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asked 2026-04-22T09:59:03.4033333+00:00
Thrived Goud Ediga 0 Reputation points
edited the question 2026-04-22T10:05:47.8366667+00:00
JuliaMarvin 18,895 Reputation points Volunteer Moderator
0 answers

Microsoft credential issue

Hlo This is Soumya Ranjan i was giving my exam at 14 th but pearson was not supporting my laptop so i was logging in from my friends laptop , My adhar card was not laminated one so the agent resheduled the exam to 17th , so somehow it took My friends…

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asked 2026-04-22T09:59:19.13+00:00
SOUMYA RANJAN RATH 0 Reputation points
edited the question 2026-04-22T10:05:02.7266667+00:00
JuliaMarvin 18,895 Reputation points Volunteer Moderator
2 answers

Verified debit card from bank declined by Azure due to Azure system problem with seeing Debit card as prepaid

My bank(Revolut) already confirmed my details as correct and it is a debit card allowed for such transactions. I saw a thread in Microsoft learn, that the Revolut issue is an Azure problem and I need to contact the engineering team to resolve it. This…

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asked 2026-04-20T09:05:51.4666667+00:00
Cristodia Oduro 0 Reputation points
edited the question 2026-04-22T09:41:48.1133333+00:00
JuliaMarvin 18,895 Reputation points Volunteer Moderator
2 answers

How and where i will get voucher code

After learning Azure fundamentals from DP900 events on 20 and 21 April. When and where i will get voucher code?

Community Center | Not monitored
asked 2026-04-22T09:34:19.37+00:00
Akshaya Thummanapally 0 Reputation points
answered 2026-04-22T09:37:12.9266667+00:00
Akshaya Thummanapally 0 Reputation points
0 answers

After applaying the patch,the system rebooted automatically and BitLocker promocted for a recovery key that i do not recognize

Microsoft サポート御中 以下の事象について調査をお願いいたします。 ■事象概要 Windows Update適用後、通常起動時にBitLocker回復キーの入力を要求される事象が発生しました。 事前にBitLockerの設定変更やTPM/BIOS操作は実施していません。 ■環境 ・OS：Windows 11 ・BitLocker：有効（TPM保護） ・Secure Boot：有効 ・TPM：有効（PCR 7,11使用） ■発生タイミング 2026/04/15以降のWindows…

Community Center | Not monitored
asked 2026-04-22T09:31:18.5333333+00:00
アゲハ 人事 0 Reputation points
1 answer

Xbox series X game for series S console

I got a game as a gift, but its for Series X. I redeemed it to my online account, but can't play it on my Xbox. Can I return it and use the product code on the S series?

Community Center | Not monitored
asked 2026-04-21T21:59:10.8966667+00:00
Allen Traylor 0 Reputation points
edited the question 2026-04-22T08:55:50.0333333+00:00
Ian-T 7,630 Reputation points Microsoft External Staff Moderator
1 answer

UI bug: duplicate answer option in exam question

Issue Description: In the Microsoft Advertising Display & Video Certification exam, Question 16/50 has a UI rendering bug. Problem: The last two answer options are visually identical. Both display the same text: "The maximum file size for an…

Community Center | Not monitored
asked 2026-04-22T08:43:39.5666667+00:00
Hajar Abdulmanafova 0 Reputation points
edited the question 2026-04-22T08:48:12.3833333+00:00
JuliaMarvin 18,895 Reputation points Volunteer Moderator
1 answer

Where is my Certificate?

I passed my Microsoft Cybersecurity Architect exam and received the congratulations email from Microsoft nearly 48 hours ago. My certificate is still not showing in my Learn profile page. Can you please advise when this certificate will be ready for…

Community Center | Not monitored
asked 2026-04-21T23:41:46.3933333+00:00
Danny Webb 0 Reputation points
edited the question 2026-04-22T08:42:52.2666667+00:00
JuliaMarvin 18,895 Reputation points Volunteer Moderator
2 answers

need to change Legal name

My legar name should be upadate so please help me as soon as possible

Community Center | Not monitored
asked 2026-04-21T10:11:13.6733333+00:00
Thiruppavai T 0 Reputation points
answered 2026-04-22T08:34:06.58+00:00
Iuliana Serbanescu 0 Reputation points
1 answer

i need to change my legal name

i need to change my legal name in Microsoft portal for exam

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asked 2025-07-13T08:26:49.3866667+00:00
Soumya 10 Reputation points
answered 2026-04-22T08:33:37.4466667+00:00
Iuliana Serbanescu 0 Reputation points
4 answers

How to change my legal Name

Dear Team, I Wana update my legal name Current: Sandeep Yarramsetty Actual: Venkata Sandeep Yarramsetty

Community Center | Not monitored
asked 2026-02-26T15:33:49.0866667+00:00
Yarramsetty Venkata Sandeep 0 Reputation points
commented 2026-04-22T08:33:14.8966667+00:00
Iuliana Serbanescu 0 Reputation points
3 answers

Change legal name

I would like to change my legal name to reflect the name appearing on my ID. I want it to reflect Asavela Mgoduka-Mazibu.

Community Center | Not monitored
asked 2026-03-06T07:26:26.3866667+00:00
AsavelaMgoduka-7805 0 Reputation points
answered 2026-04-22T08:32:58.4033333+00:00
Iuliana Serbanescu 0 Reputation points
1 answer

Request to link MCID to personal MS Account (PL-900)

テストセンターのサイトから直接申し込みをしてPL-900に合格しました。MSアカウントを使って申し込んでいないため、スコアレポートにあるMCIDと、現在ログインしているMSアカウントを紐付けていただきたいです。

Community Center | Not monitored
asked 2026-04-22T07:43:21.94+00:00
亮太朗 鈴木 0 Reputation points
answered 2026-04-22T07:43:39.4966667+00:00
Q&A Assist
2 answers One of the answers was accepted by the question author.

How can I change my Legal Name in Microsoft Learn platform to match with my identification (ID)

I want to get a certification online, but my legal name is incomplete and I'm not able to complete it in my profile.

Community Center | Not monitored
asked 2026-04-17T14:07:35.94+00:00
Fabio Rosa 20 Reputation points
commented 2026-04-22T07:31:31.3133333+00:00
Iuliana Serbanescu 0 Reputation points
2 answers

Unable to complete AZ-900 exam registration due to unexpected error on Pearson VUE redirect

I have been attempting to register for the AZ-900 (Microsoft Azure Fundamentals) exam through the Microsoft certification portal for the past few days. After filling out all the required details and proceeding to the Pearson VUE scheduling page, I…

Community Center | Not monitored
asked 2026-04-21T04:25:42.63+00:00
Usha Rani Borigi 0 Reputation points
answered 2026-04-22T06:48:17.8433333+00:00
Usha Rani Borigi 0 Reputation points
1 answer

DP-900 Discount Not Applied After Azure Data Fundamentals Training

I attended the Microsoft Virtual Training Day: Azure Data Fundamentals and received a confirmation email stating that I am eligible for a 50% discount on the DP-900 exam. However, while scheduling the exam through Pearson VUE, the discount is not being…

Community Center | Not monitored
asked 2026-04-22T05:54:57.1066667+00:00
Bhagya Raj Guthula 0 Reputation points
edited the question 2026-04-22T06:38:23.58+00:00
JuliaMarvin 18,895 Reputation points Volunteer Moderator
1 answer

Unable to see the score card page

When I try to click on Credentials > Certificate > View details on provider site - Not able to see score card page instead routed to schedule exam page

Community Center | Not monitored
asked 2026-04-21T15:04:57.2133333+00:00
Deepasree S 0 Reputation points
edited the question 2026-04-22T05:22:03.27+00:00
JuliaMarvin 18,895 Reputation points Volunteer Moderator
1 answer

Enrolling for the AI Skills day

I'm trying to enroll for the MSFT AI Skills day tomorrow but I'm getting an error message. Any known issues about other people not able to enroll?

Community Center | Not monitored
asked 2026-04-22T00:45:19.1566667+00:00
Diego Arce 0 Reputation points
edited the question 2026-04-22T05:20:00.1+00:00
JuliaMarvin 18,895 Reputation points Volunteer Moderator