******@hotmail.com

Question

Dear team

My account not working and I need to returned back

This email it's important and critical to me as all my work

through this email

I will provide all info that confirm that's my account

To confirm that's my email, I have sent last email on 8th & 9th of May 2025

Please feel free to ask any further questions to returned my email access

Answer 1

Hi, and thanks for reaching out. My name is Miguel O., Sorry to hear you're experiencing this issue!

First I would like to set the expectations, all the process of recovering your password is 100% automatic, for security because Microsoft takes security and privacy very seriously.

That means that any agent or support of Microsoft can do more than what you cannot do to recover your password.

I will tell you how is the process to recover your account, you have to reset the password, and this can be done in two ways:

1. Through one of the identity verification options that you registered at the time of creating your account which can be by an alternative email or cell phone number.
2. By filling out the recovery form which will ask you for multiple details of your account in order to verify that you are the owner of the account.

I am sharing with you a link with tips on how to fill out the recovery form

https://support.microsoft.com/account-billing/h...

You can do all the times you need it just with the limitation of 2 max per day.

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