ايميلي ينتهي ب @w.cn ولا تصله الرسائل في البريد

Question

ايميلي ينتهي ب @w.cn ولا تصله الرسائل في البريد ، وجربت ارسل بريد من ايميل اخر ولم تصل الرسالة
حيث اني اريد استعادة حسابي في منصة X ولا تصل رسائل استعادة كلمة المرور

Answer 1

Thank you for your response. To clarify the connection: @w.cn was a domain provided by Microsoft (Windows Live) specifically for certain regions years ago. My account was originally created through the Windows Live service using this extension.

When Microsoft transitioned from Hotmail/Windows Live to Outlook.com, my login credentials remained the same, but the email address itself was aliased or transitioned. The issue is that while I can still access the Microsoft account, it no longer 'receives' any incoming emails sent to the @w.cn address. I have checked the web version of my Outlook mailbox directly, and emails sent from other addresses (including X/Twitter password reset emails) do not arrive at all. It seems the domain @w.cn is no longer routing mail to my inbox. I am looking for a way to reactivate the reception of emails for this specific legacy address so I can recover my X account.

Answer 2

Hello

I am trying to understand what does Microsoft's product have to do with the issue you are having here.

w.cn is not a Microsoft hosted domain, and it doesn't look like its email service is via Microsoft either.

Are you saying emails sent from others to this address @w.cn is not arriving? Have you checked the web version for this mail box directly? Does it arrive when you check via the web browser?