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Track stakeholder feedback

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Azure DevOps Services | Azure DevOps Server 2022 - Azure DevOps Server 2019

All feedback gets captured in a Feedback Response work item. You can track feedback, whether captured by the Test & Feedback extension or the Microsoft Feedback client, through a work item query.

Prerequisites

  • Access levels:
  • Permissions: Have your Contribute permission set to Allow for the folder that you want to add a query to. By default, the Contributors group doesn't have this permission.

Note

Users with Stakeholder access for a public project have full access to query features just like users with Basic access. For more information, see Stakeholder access quick reference.

  • Access levels: By default, all project members and users with Stakeholder access can view and run all shared queries. You can change the permissions set for a shared query folder or shared query. For more information, see Set query permissions.
  • Permissions: To add and save a query under Shared queries, you must be granted Basic access or higher. Also, you must have your Contribute permission set to Allow for the folder you want to add the query to. By default, the Contributors group doesn't have this permission.

Track feedback requests

  1. To view feedback, use the Feedback shared query.

  2. Select your project and open Boards > Queries.

  3. Under Queries, select All.

  4. In the Shared Queries, select Feedback.

    Screenshot shows Boards with Queries selected and the Feedback query selected.

The query displays a list of all the feedback responses received. For more information, see Web portal navigation.

Create a feedback query

To create a feedback query, do the following steps.

  1. Select Boards > Queries and then select New query.

  2. In the Editor for your new query, enter the following values:

    Screenshot shows editor with values entered.

    • Team Project = @Project
    • Work Item Type In Group Microsoft.FeedbackRequestCategory
    • State = Active

  3. Select Save query and enter a name.

  4. Select Run query to see a list of active feedback responses for your team project.

    Screenshot shows results view of Feedback request work items.

  5. Select a response work item to see the details of the feedback.