Introduction
Welcome to the Microsoft 365 Copilot User Enablement course
In this course, you’ll learn the knowledge and skills to drive enablement for Microsoft 365 Copilot. You’ll explore effective strategies, including the Microsoft 365 Copilot user enablement framework. Any successful technological transformation in an organization requires a holistic approach, including employee engagement, strong leadership, clear goals, and collaborative learning.
At Microsoft, we want you to make the most of your investment in Microsoft 365 Copilot and planning is key to achieving this. This course consists of one learning path and five modules. Over the next five modules you’ll learn how to plan, create, and implement a robust adoption plan for Microsoft 365 Copilot. You'll gain insights on how to measure and assess the advancement of Microsoft 365 Copilot, as well as ways to expand and enhance its capabilities. You'll explore the necessary steps to lead a transformative adoption process that will ensure successful, widespread user engagement. This process will also unlock the full capabilities of Microsoft 365 Copilot, transitioning your organization into an AI-enhanced workplace.
Now let’s dive into the first module!
As Microsoft 365 Copilot and other generative artificial intelligence (AI) services emerge, we need to adjust our adoption approaches and focus on how this affects people. You're delivering more than a collection of products; you're enabling a fundamentally different way of working. This technological change that you're driving is all about the people that you support. And the successful adoption of any technology represents a change in human behavior.
In this module, you're going to learn how to put people at the heart of adopting generative AI, like Microsoft 365 Copilot, through the People First strategy. You’ll explore the importance of user enablement and our approach to becoming an AI-powered organization. You'll gain an overview of the Microsoft 365 Copilot user enablement framework. Lastly, you’ll learn how Bayer, a global leader in life sciences, has benefited from adopting Microsoft 365 Copilot to empower its employees and foster innovation.
After completing this module, you’ll be able to:
- Describe the importance of user enablement.
- Describe the three-part approach to becoming AI-powered with Microsoft 365 Copilot.
- Describe the People First strategy and its three key principles.
- Describe the Microsoft 365 Copilot user enablement framework.
- Discover insights from an organization who adopted Microsoft 365 Copilot to transform their business.