Troubleshoot the Zoho CRM connector

Important

This feature is in Beta. To use it, a workspace admin must turn on Lakeflow Connect for Zoho CRM from the Previews page. See Manage Azure Databricks previews.

This page describes common errors you might encounter with the managed Zoho CRM connector and how to resolve them.

For general troubleshooting guidance that applies to all managed ingestion pipelines, see Troubleshoot managed ingestion pipelines.

Territory Management not enabled

Error message:

Zoho CRM Territory Management is not enabled for this organization. An administrator must enable it in Setup > Security Control > Territory Management; this feature requires Enterprise edition or above.

Cause: The pipeline includes the territories or user_territories table, but Territory Management isn't enabled in your Zoho CRM organization.

Solution:

Do one of the following:

• Ask a Zoho CRM administrator to enable Territory Management in Setup > Security Control > Territory Management. This feature requires Enterprise edition or above.
• Remove the territories and user_territories tables from the pipeline.