What's new in Microsoft 365 Lighthouse

We're continuously adding new features to Microsoft 365 Lighthouse, fixing issues we learn about, and making changes based on your feedback. Review this article to discover what we've been working on.

Note

Features get rolled out at different speeds to our customers. If you aren't seeing a feature yet, you should see it soon.

To see which new features are currently available in your partner tenant, go to the Home page of Microsoft 365 Lighthouse, and then either select the What's new link in the upper-right corner of the page or select What's new on the What's new & learning resources card.

September 2024

Delegated access page

We've simplified management of granular delegated administrative privileges (GDAP) in Microsoft 365 Lighthouse by removing the GDAP Setup tool and replacing it with the Delegated access page. This new page lets you do the following:

• Create and assign Lighthouse GDAP templates to customer tenants in bulk or singularly.
• Manage security groups with GDAP permissions.
• View the status of your GDAP relationships with customers.
• Identify the nearest expiration date of each GDAP relationship.

To create security groups, you must be a Groups Administrator in the partner tenant. To change user membership in groups, you must be a User Administrator in the partner tenant. To create GDAP relationships, you must be an Admin agent in Partner Center.

To access the Delegated access page, in the left navigation pane in Lighthouse, select Permissions > Delegated access.

Go to the Delegated access page now

For details on how to set up GDAP, see Set up GDAP in Microsoft 365 Lighthouse.

To learn more about delegated access, see Overview of the Delegated access page in Microsoft 365 Lighthouse.

Use Copilot insights in Lighthouse to drive Copilot success

The new Copilot insights page lets you easily manage and monitor Copilot success across your customer tenants—all in one place. In addition to recommending customers who are likely to find value from Copilot, the page shows Copilot usage and license assignment and provides links to key resources for you to become a Copilot expert, including Copilot Lab, learning paths, and training videos. The page also shows deployment progress for tasks that we specifically recommend for enabling Copilot.

Moreover, Copilot insights help you pinpoint customers who may need Copilot setup guidance or training. Use the insights to ensure all Copilot users are enabled and set up for success.

To access this new page, in the left navigation pane in Lighthouse, select Copilot insights.

Go to the Copilot insights page now

New default baseline deployment task to enable Microsoft Teams transcription

We added a new deployment task to the default baseline that lets you enable automatic transcription in Microsoft Teams in the customer tenant.

Transcription allows users to play back meeting recordings with closed captions and review important discussion items in the transcript. Transcription and captions help create inclusive content for viewers.

Clone this new deployment task to add it to your custom baseline and then go to the deployment plan of your customer tenant to deploy the configuration.

To learn more about transcription and captions, see Admins - Manage transcription and captions for Teams meetings.

August 2024

Access mailbox storage information from the tenant details page

Our enhanced tenant details page now lets you track mailbox storage usage for users and shared mailboxes in your customer tenants. This feature provides insights into storage consumption, which helps with license resource optimization and planning.

To access mailbox storage information, in the left navigation pane in Lighthouse, select Tenants, and then select any tenant in the list to open the tenant details page. From there, select either the Overview tab or the Users tab, and then select Mailbox storage usage.

Go to the Tenants page now (once there, select a tenant)

Alert improvements

Alert rules for Microsoft Defender for Endpoint alerts now include the option to filter by alert status. You can update existing alert rules to exclude Resolved endpoint alerts.

To reduce the likelihood of reactivation, a Microsoft 365 Lighthouse alert in the Dismissed state will no longer move to the Resolved state.

Go to the Alerts page now

To learn more, see Overview of the Alerts page in Microsoft 365 Lighthouse.

June 2024

Access key information from enhanced tenant details page

We're thrilled to announce a major upgrade to the tenant details page that lets you access key information related to your customer tenants from a single location. You no longer need to view multiple pages to get basic information. Our revamped Customer information section provides a centralized place for tracking key customer data and notes to help you stay proactive and optimize resources.

Wondering how much storage your customer tenant users are consuming? You can now monitor mailbox storage usage right from the tenant details page. Want to easily monitor the Microsoft subscriptions you've sold to customers? See subscription details, renewal dates, and any associated services—all in one place.

Plus, in the coming months we'll roll out even more enhancements:

• Quick navigation: Jump directly to the details page of any tenant from any page in Lighthouse.
• Customer-facing report: Get ready for a long-awaited feature—a comprehensive report that you can share directly with your customers.
• And more...stay tuned.

To check out the recent enhancements, in the left navigation pane in Lighthouse, select Tenants, and then select any tenant in the list to open the tenant details page.

Go to the Tenants page now (once there, select a tenant to view the enhanced tenant details page)

May 2024

Improved tenant details page

We've improved the tenant details page to provide a more comprehensive view of customer tenant details. We'll release these improvements in stages over the next few months. The improved tenant details page includes a redesigned Overview tab that has a Summary section showing high-level insights around baseline deployment progress and alerts, and an expanded Customer information section where you can record notes about the customer to facilitate collaboration with your colleagues. We also added an Action items tab where you can view summarized tasks for the tenant that require your attention. This new tab includes links to the relevant pages to perform the tasks, providing an easy way to view details and take action.

To check out these improvements, in the left navigation pane in Lighthouse, select Tenants, and then select any tenant in the list to open the tenant details page and view the Overview tab. From there you can also access the new Action items tab.

Go to the Tenants page now (once there, select a tenant)

April 2024

Lighthouse RBAC Account Manager role requirement update

You no longer need to have a Microsoft Entra ID P1 license to manage the Lighthouse RBAC Account Manager role. This change means that security groups assigned to the Lighthouse RBAC Account Manager role no longer need to be a role-assignable group. You can now assign any security group, including existing security groups, to the Lighthouse RBAC Account Manager role.

Go to the Lighthouse permissions page now

To learn more, see Overview of permissions in Microsoft 365 Lighthouse.

View and set up new users

We've added a New users page that shows you all new users across your managed tenants in Microsoft 365 Lighthouse. You can use this page to track and ensure that all recently onboarded users across your tenants have been properly set up with licenses, groups, and more.

To access this new page, go to Users > Account management > New users. The New users page also lets you quickly add a new user to any of your tenants.

Go to the New users page now

Apps & services usage on the Tenants page

We've added a new column to the Tenants page in Microsoft 365 Lighthouse that shows the apps and services usage of each customer. This helps you identify customers who aren't fully utilizing the potential of Microsoft 365 and might need your guidance or support. The column displays the usage status of four core workloads: core Microsoft apps (Word, Excel, PowerPoint, and OneNote), Teams, storage (SharePoint or OneDrive), and email (Exchange). A customer who has very low or no adoption of any of these workloads is marked as unhealthy. You can use this information to prioritize your actions and reach out to those customers who need more assistance or help setting up their Microsoft 365 subscription.

To access this functionality, in the left navigation pane in Lighthouse, select Tenants, and then check out the Apps & services usage column on the Tenants page.

Go to the Tenants page now

To learn more, see Overview of the Tenants page.

Manage Microsoft 365 app health from Lighthouse

The new App management report lets you easily monitor and manage Microsoft 365 app health across your customer tenants. For example, you can check to see if customer devices have Cloud Update enabled, which ensures apps are always up to date. The report also identifies which Microsoft 365 app channels are deployed across customer tenants that have the inventory service enabled in the Microsoft 365 Apps admin center and which app channels customers are receiving updates through.

In addition, the App management report makes it easy to determine if customers are running unsupported Office builds or are behind on the latest build. This helps you proactively identify potential end-user issues that could arise from using Office builds that are out of date. These insights are available for any customers with Win32 devices—there's no Intune requirement on the customer tenant.

To access this new report, go to Apps > App management.

Go to the App management page now

March 2024

Feedback and support widget

We've made it easier for you to give us feedback. Check out the new feedback and support widget in the lower-right corner of the Lighthouse portal. Make a suggestion, report a problem, or give a compliment by simply selecting the widget. Share your comments today through our enhanced feedback tool and let us know how Lighthouse is working for you.

February 2024

Management of PowerShell scripts

You can now create PowerShell scripts and check results for Intune-managed devices in Microsoft 365 Lighthouse instead of having to go to the device Scripts page in the Microsoft Intune admin center for each customer. To access this functionality, select Tenants from the left navigation pane in Lighthouse, select a tenant from the list, and then select the Scripts tab.

To create a script, select Create script. To view a list of targeted devices and the last run time for an existing script, select a script from the list. You can run scripts against all Intune-managed devices in a customer tenant or you can target devices by using Microsoft Entra groups.

January 2024

Track upcoming subscription renewals

To help you prioritize and drive subscription renewal discussions with customers more effectively, we've added a page to Microsoft 365 Lighthouse that lets you track customer subscriptions that are expiring within the next 90 days.

To access this new page, in the left navigation pane in Lighthouse, select Sales Advisor (Project Orland) > Upcoming renewals.

If you're new to Sales Advisor, you must be a Lighthouse Account Manager in your partner tenant to access the Upcoming renewals page. For more information, see Overview of permissions in Microsoft 365 Lighthouse. If you already have access to Sales Advisor, you don't need the Lighthouse Account Manager role at this time.

The Upcoming renewals page lists all customer subscriptions, sorted by subscription expiration date. You can sort and filter the list by expiration date, billing frequency, recurring billing status, number of licenses, and more. To make it easier to see all expiring subscriptions for each tenant, switch to the Group list by tenant view.

Go to the Upcoming renewals page now

To learn more, see "Optimize your renewal conversations with simplified renewal insights" in Blog post: Unlock the Copilot opportunity and grow your CSP business with Microsoft 365 Lighthouse.

Microsoft Copilot opportunities in Sales Advisor

We've added Microsoft Copilot opportunities to Sales Advisor to help you identify customers who are eligible to buy Microsoft 365 Copilot. Microsoft Copilot is an AI companion that works everywhere you do and intelligently adapts to your needs.

To access Copilot opportunities, in the left navigation pane in Microsoft 365 Lighthouse, select Sales Advisor (Project Orland) > Opportunities, and then select the Customer growth tab.

Select a Copilot opportunity to see customer insights, suggested actions, and resources to engage with the customer.

Go to the Opportunities page now

To learn more, see Blog post: Unlock the Copilot opportunity and grow your CSP business with Microsoft 365 Lighthouse.

Assign GDAP template settings automatically after customer approval of GDAP relationships

You can now set up granular delegated administrative privileges (GDAP) for any customer tenant—regardless of which delegated relationship has already been set up—without the need for extra steps after a GDAP relationship is activated. Assign a GDAP template to any customer tenant in Microsoft 365 Lighthouse, and once the customer approves the relationship, the security groups and support roles are automatically applied. There's no need to re-run GDAP Setup or take extra steps after a relationship is activated to apply all GDAP template settings.

To assign a GDAP template, go to the Home page of Lighthouse and select Set up GDAP on the GDAP Setup card.

Go to GDAP Setup now

To learn more, see Set up GDAP for your customers in Microsoft 365 Lighthouse.

Manage Sales Advisor access with new Lighthouse Account Manager role

You can now manage Sales Advisor access directly from the Lighthouse permissions page in Microsoft 365 Lighthouse. Assign the Lighthouse Account Manager role to users in your partner tenant who need full access to Sales Advisor pages, data across the entire partner tenant, and capabilities like the ability to export data.

To assign the Lighthouse Account Manager role, go to Permissions > Lighthouse permissions.

Stay tuned for the announcement of additional Lighthouse management roles that you can use to further manage partner-tenant permissions in Lighthouse.

Go to the Lighthouse permissions page now

To learn more, see Overview of permissions in Microsoft 365 Lighthouse.

October 2023

Data availability insights

With the expansion of tenants that are eligible for management in Microsoft 365 Lighthouse, we've added data availability insights to our management pages so you know whether you're seeing complete data, partial data, or no data. Lighthouse also helps you understand why data may be missing or incomplete for some of your customer tenants and what steps you can take to get full visibility.

These insights prevent the assumption that tenants that aren't reported are healthy and secure when that data is actually unavailable to Lighthouse.

Data availability insights have been added to the following pages:

• Multifactor authentication
• Risky users
• Password reset
• Data protection
• Device compliance
• Device health
• Device security
• Threat management
• Vulnerability management

To see the insights, go to any of these pages in Lighthouse.

September 2023

Windows event logs

The Windows event logs page in Microsoft 365 Lighthouse uses artificial intelligence (AI) to generate suggestions for mitigating issues found in Windows event logs. The "Collect Windows event logs" baseline enables collection of managed device event logs. After records have been ingested, you can view them by selecting Devices > Windows event logs in the left navigation pane in Lighthouse. To see additional details, select any log entry.

Go to the Windows event logs page now

Quick actions on the Home page

You can now perform common actions like adding a new user, tagging your tenants, accessing other admin centers, and more from the Microsoft 365 Lighthouse Home page. The new command bar at the top of the Home page helps you find and perform these actions whenever you need them.

August 2023

Microsoft Secure Score

Microsoft Secure Score, which is a representation of an organization's security posture, is now integrated into Microsoft 365 Lighthouse. Lighthouse provides an aggregate view of the Secure Score across all your managed tenants, as well as Secure Score details for each individual tenant. You can access Secure Score via a new card on the Home page or by selecting a tenant on the Tenants page. Once you select a tenant, select the Scores tab to see historical Secure Score data for the tenant.

To learn more, see Microsoft Secure Score.

Alerts in Microsoft 365 Lighthouse

Microsoft 365 Lighthouse now provides a consolidated view of prioritized alerts so you can quickly view the top alerts you should act on across your managed tenants. You can also configure alert rules based on the data within Lighthouse, which allows you to prioritize items that need immediate attention.

Lighthouse also now supports the ability to configure customized push-alerts to allow integration with your existing ticketing and support systems.

To access this functionality, in the left navigation pane in Lighthouse, select Alerts.

To learn more, see Overview of the Alerts page in Microsoft 365 Lighthouse.

July 2023

Sales Advisor is now part of Microsoft 365 Lighthouse

Sales Advisor, formerly known as Project Orland in Partner Center Insights, is now integrated into Microsoft 365 Lighthouse.

Sales Advisor helps you harness the power of AI-driven insights to fuel business growth and deliver scalable managed services to your customers. With Sales Advisor, you can discover proactive, actionable, and personalized recommendations for acquiring new customers, boosting customer retention, and expanding your business with premium offers.

To view Sales Advisor in Lighthouse, in the left navigation pane, select Sales Advisor > Opportunities. To learn more, see Overview of Sales Advisor in Microsoft 365 Lighthouse.

June 2023

Deployment task for managing Windows updates

You can now deploy Windows update deployment policies to ensure customer tenant devices have the latest security patches, bug fixes, and performance improvements. You'll also gain insight into which tenants are missing the Windows update deployment policies, which tenants are in the process of implementing the policies, and which ones have successfully implemented the policies.

To learn more, see Overview of using Microsoft 365 Lighthouse baselines to deploy standard tenant configurations.

Access to admin centers from Lighthouse

We've added admin center links to Microsoft 365 Lighthouse so you can more efficiently manage your customers. The admin center links let you to go directly from Lighthouse to the applicable admin center for the selected customer tenant.

You can access the admin center links from the Tenants page or by using the Tenants filter that's available throughout Lighthouse. On the Tenants page, select the three dots (more actions) next to the customer tenant whose services you want to manage, and then select Manage services to open the list of admin center links. To use the Tenants filter, open the filter, search for the customer tenant whose services you want to manage, and then select the > symbol next to the tenant name to open the list of admin center links.

To learn more, see Overview of the Tenants page in Microsoft 365 Lighthouse.

"What's new" is now customized for your tenant

Since new features are rolled out gradually across Microsoft 365 Lighthouse partners, we've changed our "What's new" notifications to let you know when new features are available in your partner tenant.

To see which new features are available in your partner tenant, go to the Home page of Lighthouse, and then either select the What's new link in the upper-right corner of the page or select What's new on the What's new & learning resources card.

For a complete list of the latest features in Lighthouse, which may or may not yet be available in your partner tenant, refer to the list in this article.

Risky users for all tenants

The Risky users page has been updated to show risky user information for all your onboarded customer tenants, even if the customer tenants don't have Azure Active Directory Premium P1 or above. For example, if a tenant only has a license for Microsoft Defender for Business or Windows 365 Business, you'll still be able to view the user accounts that have been flagged for risky behavior in that tenant.

To see this updated functionality, in the left navigation pane in Microsoft 365 Lighthouse, select Users > Risky users.

Go to the Risky users page now

To learn more, see View and manage risky users in Microsoft 365 Lighthouse.

Detailed user metrics

You can now view detailed metrics of all your managed user accounts by going to Users > Account management > User metrics. You can see how many users, licensed users, guest users, Global Administrators, inactive users, and unblocked shared mailboxes you have across your customer tenants. This data can help you more efficiently and more effectively manage user accounts to maintain the health of your customer tenants.

From the User metrics page, you can also quickly access the Microsoft 365 admin center, where you can view comprehensive user information and take additional actions.

To learn more, see Overview of the Users page in Microsoft 365 Lighthouse.

May 2023

GDAP Setup now checks for required roles

We've updated GDAP Setup in Microsoft 365 Lighthouse to check whether you have the required roles before getting started. If you don't have the required roles, a message will alert you.

To access GDAP Setup in Lighthouse, go to the GDAP Setup card on the Home page, and then select Set up GDAP.

To learn more, see Set up GDAP for your customers in Microsoft 365 Lighthouse.

April 2023

Configuration drift reporting

Microsoft 365 Lighthouse now has the capability to identify deployment tasks that have regressed—or drifted—from a Compliant or Dismissed state to a state of Not compliant or Not licensed.

Deployment tasks can drift from a preferred state for any number of reasons that can be difficult to detect, and understanding how a customer tenant's configuration has drifted from the preferred state can be a complex and labor-intensive process.

Microsoft 365 Lighthouse not only lets you know which deployment tasks have drifted from which tenants' deployment plans, but it also lets you see which settings, within which configurations, for which users, have drifted from the preferred state so that you can efficiently and effectively restore the tenant to a healthy, productive, and secure state.

Addition of OneDrive sync configuration to deployment plans

You can now deploy OneDrive policies by using a deployment task within the default baseline. The addition of this configuration helps protect your customer tenants' data by restricting syncing in OneDrive to properly authenticated users.

New GDAP management capabilities

Managed Service Provider (MSP) technicians responsible for managing granular delegated administrative privileges (GDAP) can now get at-a-glance details of all their customers' delegated relationships in Microsoft 365 Lighthouse. This new capability helps ensure GDAP is set up correctly for all of your customers.

To view the status of your customers' delegated relationships, including delegated access type, whether a GDAP template has been assigned, number of active and pending relationships, nearest expiration date, and security groups with access to manage the customer tenant, go to Permissions > Delegated access.

March 2023

Microsoft Defender for Endpoint multi-tenant threat and vulnerability management

Microsoft Defender Vulnerability Management helps proactively identify and build a secure foundation for devices through the remediation of software vulnerabilities and misconfigurations in customer environments. Microsoft 365 Lighthouse now includes Vulnerability Management capabilities. Go to Devices > Vulnerability management to see the exposure score across all your managed tenants that have been onboarded to Microsoft Defender for Endpoint. To see security recommendations for how to reduce tenants' exposure to vulnerabilities, select the Recommendations tab.

Device security insights from Microsoft Defender for Business and Microsoft Defender for Endpoint

Microsoft 365 Lighthouse now surfaces summarized insights into the various security alerts from Microsoft Defender for Business and Microsoft Defender for Endpoint across your managed tenants. To access these insights, go to Devices > Device security > Overview. These insights can help you assess the overall status, severity, and category of the various security alerts in your tenants before drilling into the full list of alerts.

Tenants page improvements

We've updated the Tenants page to help you more easily manage your customer tenants in Microsoft 365 Lighthouse. Using the new List options feature, which you access by selecting the icon next to the search box, you can now view your customer tenants by domain name or tenant ID. We've also updated the Tenants page to reflect the new granular delegated administrative privileges (GDAP) setup and Lighthouse management capabilities.

You'll notice that customer tenants that don't meet the criteria to be fully managed in Microsoft 365 Lighthouse (for example, they don't have GDAP set up or they're missing a required subscription) show a Lighthouse management status of Limited. These tenants are eligible for only a limited set of experiences in Microsoft 365 Lighthouse, including GDAP setup and management, user search, user details, tenant tagging, and service health.

Lastly, we've added a new pane that details the customer criteria for each of your customer tenants. For customers with a Limited Lighthouse management status, for example, you can select the tenant name to open this pane and see a detailed status and recommended next steps.

Deployment status reporting

Microsoft 365 Lighthouse now provides a deployment plan status for each active tenant to help you optimize and prioritize your deployment efforts. The deployment plan status is found on the Tenants page and on the new Deployment insights page.

February 2023

App insights from Endpoint analytics 

We've added insights from Endpoint analytics to Microsoft 365 Lighthouse to help you proactively take measures to improve the health of user devices and apps within managed tenants. The insights from Endpoint analytics inform a deployment sub-task called Enable Device Health Monitoring within the default baseline under the Set up device enrollment task. Once the new sub-task is enabled and the deployment task is deployed, select Apps > App performance in the left navigation pane in Microsoft 365 Lighthouse to see the Endpoint analytics insights. 

For more information, see What is Endpoint analytics?.

Device insights from Endpoint analytics 

We've added insights from Endpoint analytics to Microsoft 365 Lighthouse to help you proactively take measures to improve the health of user devices and apps within managed tenants. The insights from Endpoint analytics inform a deployment sub-task called Enable Device Health Monitoring within the default baseline under the Set up device enrollment task. Once the new sub-task is enabled and the deployment task is deployed, select Devices > Device health in the left navigation pane in Microsoft 365 Lighthouse to see the Endpoint analytics insights. 

For more information, see What is Endpoint analytics?.

Multi-tenant exposure score and recommendations 

We've brought multi-tenant threat and vulnerability management capabilities from Microsoft Defender for Endpoint (MDE) into Microsoft 365 Lighthouse. To see the exposure levels of all your managed tenants onboarded to MDE, go to Devices > Vulnerability management in Microsoft 365 Lighthouse. 

Persistent deployment status detection and configuration drift analysis

We've enhanced Microsoft 365 Lighthouse to provide persistent configuration detection and deployment status to monitor your tenants—even when you're offline—and identify any updates to a tenant configuration that results in a regression of the deployment status for any of the assigned tasks.

Microsoft 365 Lighthouse also provides who, where, and when details about user activity that caused the detected drift so that you can efficiently and effectively restore the tenant to the desired state.

This insight helps you effectively engage fellow tenant admins—either in your organization or in the customer's organization—to educate them about the impact of their activity and how to mitigate future risks associated with configuration drift.

Deployment insights Home page card

The Microsoft 365 Lighthouse Home page now includes a Deployment insights card that provides actionable insights around the deployment state of the tenants you manage. These insights can help identify where to focus deployment activities to optimize tenant health and security.

Deployment progress by user

Microsoft 365 Lighthouse now reports deployment progress by user so you can see the deployment status for every applicable deployment task. The ability to see which users are compliant with, not compliant with, not targeted for, not licensed for, or excluded from each deployment task across all your managed tenants can help you to more efficiently and effectively help each user be secure and productive.

January 2023

Automation of Intune device enrollment through the default baseline

The default baseline now provides a mobile device management (MDM) and mobile application management (MAM) deployment sub-task to automate the enrollment of Windows devices in Intune. Previously, this was a manual task that provided instructions only.

For any tenant, go to the Deployment plan page, expand the Set up device enrollment task, select the Configure device enrollment sub-task to open the task details pane, and then select Deploy. 

User search improvements

The Account management > Search users page now shows search results as soon as a matching user is found within any tenant. The prior version of the page showed search results only after searching across all tenants.

November 2022

Changes to Microsoft Defender Firewall and Microsoft Defender Antivirus deployment tasks

We've updated the Microsoft Defender Firewall and Microsoft Defender Antivirus policy settings in our default baseline to provide enhanced protection for your customer tenants. If you previously deployed the Configure Microsoft Defender Firewall for Windows 10 and later or the Configure Microsoft Defender Antivirus for Windows 10 and later tasks, your customer tenants are still protected with the original policy settings. However, on the Deployment plan page, the deployment steps for these two tasks will show a status of Not compliant until you deploy the new enhanced policy settings. To activate these enhanced policy settings, you'll need to go through the deployment process again for both the Microsoft Defender Firewall and Microsoft Defender Antivirus deployment tasks. Once deployed, the deployment step statuses will show as Compliant again.

Capability to set up granular delegated administrative privileges (GDAP)

You can now establish GDAP relationships with multiple reseller customers at once from within Microsoft 365 Lighthouse and assign users in the partner tenant to security groups with various roles and levels of permissions. To do this, you'll create reusable templates based on tiers of support for your customers and for various groups of technicians. You'll see recommended roles for each tier of support during this process. Once created, these templates can then be reapplied as needed to new customers. This functionality allows you to quickly establish GDAP with your customers by using a least-privileged approach for users as a replacement for delegated administrative privileges (DAP).

For more information on GDAP in Microsoft 365 Lighthouse, see Overview of permissions in Microsoft 365 Lighthouse.

For more information on GDAP across all services, see Introduction to granular delegated admin privileges (GDAP) - Partner Center.

Capability to collect diagnostics from Windows devices

We've added the capability to collect diagnostics from Windows devices. You can access this feature from the Device compliance page. The Collect diagnostics remote action lets you collect and download logs without interrupting the user.

Manage shared mailboxes

You can now manage all shared mailboxes and meeting rooms across your managed tenants under Users > Account management > Shared mailboxes. From this page, you can perform common management actions like delegating access to other users and securing shared mailboxes by blocking direct access.

File exclusion support in the antivirus policy

You can now exclude certain non-malicious threats from showing up for tenants on the Threat management page in Microsoft 365 Lighthouse. Go to the tenant's deployment plan, select Configure a Microsoft Defender Antivirus baseline policy, and then specify the file, folder, or file-type exclusions.

Deployment status

Microsoft 365 Lighthouse now provides a deployment status for each tenant's deployment plan so you can optimize and prioritize your deployment efforts accordingly.

Deployment insights

Microsoft 365 Lighthouse now provides deployment insights to help you understand how consistently and effectively you're establishing and maintaining the health and security of the tenants you manage. The insights provide tenant-specific and multi-tenant visibility into the deployment progress of each tenant, task, and user.

These insights help you:

• Establish and maintain a robust security posture across your entire portfolio.
• Prioritize deployment activities to maximize security and minimize risk.
• Audit exceptions like task dismissals and user exclusions.

Enhanced baseline deployment with direct links to existing configurations

We've enhanced the baseline deployment experience to make it faster and easier to ensure your managed tenants are healthy and secure. We've added links to detected managed tenant configurations so you can easily find, review, and modify these tenant configurations in the applicable management portal.

Enhanced deployment progress reporting

Microsoft 365 Lighthouse now provides visibility into each managed tenant's deployment progress from the Tenants page so you can see how many of the assigned tasks are:

• Compliant - All settings included in the task are Compliant.
• Not Compliant - One or more settings included in the task are either Missing or Not compliant.
• Dismissed - The task has been dismissed.
• Not Licensed - The tenant is not licensed for the services required to deploy the configuration associated with the task.

October 2022

App protection policies

Managed Service Providers (MSPs) can now deploy app protection policies for their managed tenants from within the default baseline in Microsoft 365 Lighthouse, which allows greater protection of the tenants' company data. These policies use Mobile Application Management (MAM) on iOS and Android devices to provide the most secure protection for company data.

Device health monitoring

We've added a new deployment sub-task called Enable Device Health Monitoring within the default baseline under the Set up device enrollment task. Once the new sub-task is enabled and the deployment task is deployed, Endpoint analytics in Microsoft Intune will be able to analyze device data and can recommend software, help improve startup performance, and fix common support issues.

For more information, see What is Endpoint analytics?.

September 2022

Fully automated setup of Microsoft Defender for Business

We've added a fully automated step to the default baseline that helps you set up your customer tenants with Microsoft Defender for Business. This step automatically provisions your tenant for Microsoft Defender for Business and automatically onboards Intune-enrolled devices to Microsoft Defender for Business.

Capability to filter the Multifactor Authentication (MFA) list to show relevant user accounts

The Multifactor Authentication page now supports filtering the user account list by account type (such as by Admin, Member, or Guest). You can also exclude other accounts from the list, like service accounts or emergency access accounts. To access this functionality, go to Users > Multifactor authentication, select a tenant from the list to open the tenant details pane, and then select the Users not registered for MFA tab. These filtering and exclusion capabilities help you focus on relevant user accounts.

Capability to act on security incidents and alerts

You can now act on the incidents and alerts shown on the Device security > Incidents and alerts page. The actions currently supported include assigning the incident or alert to yourself or resolving the incident or alert.

August 2022

View and manage inactive user accounts

Microsoft 365 Lighthouse now provides a list of all the inactive user accounts in your managed tenants. To access the list, select Users > Inactive users in the left navigation pane in Microsoft 365 Lighthouse. You can reduce security risks by using this list to track and clean up accounts that are still enabled but that haven't been used in the past six months.

Microsoft Edge policy deployment

We've added a Microsoft Edge policy deployment task to the default baseline. This deployment task allows you to secure your customer tenant's browsers with Edge security settings, which include built-in protection against phishing and malware. Microsoft Edge has been proven to be more secure than Google Chromium for small- and medium-sized businesses with devices running Windows 10 or later.

For more information, see Microsoft Edge security for your business.

July 2022

Enhanced baseline deployment

Microsoft 365 Lighthouse now makes the deployment of baselines to all of your managed tenants faster and easier by:

• Automatically detecting and reporting the status of each assigned task
• Consolidating the status reporting and simplifying the logic that determines deployment status
• Reporting which tasks are complete and which tasks need your attention
• Reporting user-level deployment status for applicable tasks
• Detecting existing configurations from within the tenant and comparing them to the baseline
• Providing details around tasks that have been dismissed
• Identifying where additional licensing is required to complete an assigned task

June 2022

Support for Microsoft 365 E5 customers

We've changed our onboarding requirements to allow you to onboard Microsoft 365 E5 customers to Microsoft 365 Lighthouse. The expanded list of licenses that Microsoft 365 Lighthouse supports for onboarding includes Microsoft 365 Business Premium, Microsoft 365 E3, Microsoft 365 E5, Microsoft Defender for Business, and Windows 365 for Business. Customers who have at least one of any of these licenses, meet the requirements for delegated access privileges, and don't exceed the maximum number of licensed users can be managed in Microsoft 365 Lighthouse.

For a full list of requirements, see Requirements for Microsoft 365 Lighthouse.

Microsoft Defender for Business integration

Microsoft 365 Lighthouse now integrates with Microsoft Defender for Business to bring you related insights and management capabilities for all of your customer tenants that have Microsoft Defender for Business. To see the list of customer devices that have been onboarded to Microsoft Defender for Business, select Devices in the left navigation pane in Microsoft 365 Lighthouse. To see the list of incidents and alerts flagged across your customer tenants, go to Devices > Device Security, and then select the Incidents and alerts tab.

We've also added a step to the default baseline to help you set up Microsoft Defender for Business for your customer tenants. To see this step, select Baselines in the left navigation pane in Microsoft 365 Lighthouse or view the deployment plan for any of your customer tenants.

Status of quarantined email messages

We've added new functionality around email quarantine data for your managed tenants. Accessible by selecting Data protection in the left navigation pane in Microsoft 365 Lighthouse, this feature gives you visibility into the status of quarantined email messages across your customer tenants. You can see consolidated information for total quarantine volumes and detailed information for each managed tenant to help you prioritize any tenants that may require action.

Increase in maximum license limit

We're making it possible to manage more of your customers in Microsoft 365 Lighthouse by once again increasing the maximum license limit for customer onboarding. Customers with up to 2500 user licenses can now be onboarded to Microsoft 365 Lighthouse. We'll continue to evaluate this requirement in future Microsoft 365 Lighthouse releases.

For more information, see Requirements for Microsoft 365 Lighthouse.

May 2022

Redesigned left navigation pane

We've given the left navigation pane in Microsoft 365 Lighthouse a new look. You'll notice a sleeker design, with top-level nodes like Tenants, Users, and Devices that expand to show related subnodes, like Risky users, Device compliance, and Threat management. This navigation model aligns with the model used by other Microsoft 365 admin centers.

Enriched user details pane

We've redesigned the user details pane to include more user information and more actions that you can take to better manage users. It now has the same look and feel as the user details pane in the Microsoft 365 admin center. To access the user details pane in Microsoft 365 Lighthouse, select Users in the left navigation pane, and then select either Search users or Risky users. Select any user to open the details pane.

April 2022

Delegated access type and roles on Tenants page

We've updated the Tenants page to list the Managed Service Provider (MSP)'s delegated access type (None, DAP, GDAP, or Both DAP & GDAP) per customer under the Delegated access column. We've also added a new column titled Your roles that lists the DAP and GDAP roles per customer for a signed-in user. These two enhancements to the Tenants page will make it easier for MSP technicians to understand which types of delegated administrative privileges are available for each customer and which delegated roles have explicitly been granted to them.

To learn more, see Overview of permissions in Microsoft 365 Lighthouse.

March 2022

Windows 365 Business integration and management actions

Based on user feedback, we've integrated Windows 365 Business into Microsoft 365 Lighthouse. This integration will help you manage and monitor all of your customers' Cloud PCs from a single location.

In addition to integrating with Windows 365 Business Cloud PCs in Microsoft 365 Lighthouse, you can now take the following management actions:

• Restart
• Reprovision
• Rename

To learn more about the new features, see Overview of the Windows 365 (Cloud PCs) page in Microsoft 365 Lighthouse.

Microsoft 365 Lighthouse partner amendment

Now that Microsoft 365 Lighthouse is in General Availability, we require our current partners to sign an updated Microsoft 365 Lighthouse partner amendment. All Microsoft 365 Lighthouse partners who signed up during the preview period will be prompted to complete this new agreement in the coming weeks. Completion will require Global Administrator rights in the partner tenant and must be completed within 90 days to continue accessing the Microsoft 365 Lighthouse portal.

February 2022

Granular delegated administrative privileges (GDAP) roles

Microsoft 365 Lighthouse now includes the capability for MSPs to use granular delegated administrative privileges (GDAP) roles. With the latest update, MSPs can leverage GDAP by assigning roles to their technicians to enforce the principle of least privilege access in Microsoft 365 Lighthouse. This capability reduces the risks inherent in the broad permissions of the delegated administrative privileges (DAP) role of the Admin Agent by enabling granular controls on the customers' data and settings that each technician will be able to work with.

To learn more about GDAP in Microsoft 365 Lighthouse, see Configure Microsoft 365 Lighthouse portal security.

Capability to notify users to act on noncompliant devices

As part of the device compliance baseline step, we've added the capability to notify users in a customer tenant to act on noncompliant devices. With this change, once you apply the device compliance deployment step for any customer tenant, the device compliance policy created in that tenant will automatically send a notification to users when their device becomes noncompliant reminding them to take appropriate action to bring the device back into compliance.

Deployment validation and reporting

Microsoft 365 Lighthouse can now test tenant configurations for deployment steps with Conditional Access policies.

This new functionality detects existing policies within the customer tenants that you manage and compares them to your deployment plan. Microsoft 365 Lighthouse then provides status designations for deployment steps and deployment step processes to help you understand which deployment processes have already been completed, which ones need to be addressed, and where the settings prescribed by the deployment plan are equal to, missing from, or in conflict with the settings included in the existing policies. Knowing this information makes identifying, prioritizing, and resolving policy conflicts faster, easier, and more effective.

Deployment step to configure Microsoft Defender Firewall

Microsoft 365 Lighthouse has added the Configure Microsoft Defender Firewall deployment step to its default baseline. This step helps MSPs secure customer tenant devices through the default firewall configuration for Windows 10 (and later) devices. Microsoft Defender Firewall blocks unauthorized network traffic flowing into or out of customer tenant devices and reduces the risk of network security threats. A Microsoft Defender Firewall Rules feature is currently under development.

Microsoft Defender Firewall is turned on by default on Windows 10 (and later) devices. If your customer tenant doesn't have this configured, follow these steps:

1. On the Tenants page in Microsoft 365 Lighthouse, select the customer tenant to open the tenant's Overview page.
2. Select the Deployment Plan tab.
3. From the list of deployment steps, select Configure Microsoft Defender Firewall.
4. Select Review and deploy to deploy this configuration to the customer tenant.

Increase in maximum license limit

We're making it possible to manage more of your customers in Microsoft 365 Lighthouse by increasing the maximum license limit for customer onboarding. Customers with up to 1000 user licenses can now be onboarded to Microsoft 365 Lighthouse. We'll continue to evaluate this requirement in future Microsoft 365 Lighthouse releases.

For more information, see Requirements for Microsoft 365 Lighthouse.

Support for advisor customers

We've changed our onboarding requirements to allow existing customer tenants with advisor relationships to be onboarded to Microsoft 365 Lighthouse. Customers with both reseller and advisor contracts are now eligible to be in Microsoft 365 Lighthouse if they meet the requirements for delegated access privileges, have the required licenses, and don't exceed the maximum user count.

For more information, see Requirements for Microsoft 365 Lighthouse.

January 2022

Capability to view audit logs in Microsoft 365 Lighthouse

Microsoft 365 Lighthouse now includes the capability to view audit logs. You can review past actions to find misconfigurations and risky actions for remediation, support process and security investigation, train employees, and meet compliance and auditing requirements. With the latest update, you can:

• View audit logs to see all actions taken inside Microsoft 365 Lighthouse, including what changed in which customer tenant, when it was changed, and who changed it.
• Search and filter audit logs to find specific information.
• Export logs so you can analyze and retain them.

In the left navigation pane of Microsoft 365 Lighthouse, select Audit logs. Or, go directly to the Audit logs page now to check it out.

November 2021

Microsoft 365 services usage data

You can now view usage data for Microsoft 365 services from within Microsoft 365 Lighthouse. Understanding how customers use their Microsoft 365 services is critical to helping them get the most out of their IT investments. Instead of using multiple resources to view information across your customers' various productivity, security, and compliance services, Microsoft 365 Lighthouse aggregates them into one simple, powerful view.

These insights can help inform your customer engagements and deliver more value to your customers by empowering you to help them understand which services their users actively use and where there may be opportunities to enhance their security or productivity.

For more information, see Overview of the Tenants page in Microsoft 365 Lighthouse: Apps and services usage.

Exchange Online Protection and Microsoft Defender XDR for Office 365 default baseline step

We've added a new step to the default baseline to include guidance for enabling Security Policies for Exchange Online Protection (EOP) and Microsoft Defender for Office 365 (MDO). EOP and MDO help protect users from spam, phishing, and malware emails by sending the emails to the user's quarantine or junk mail folder (coming soon). The deployment plan guides you in setting up EOP and MDO, further expanding your security stance during your next customer tenant deployment plan review.

Default tenant tags

You can now designate certain tenant tags as default from the Manage tags pane on the Tenants page, so the next time you sign in to Microsoft 365 Lighthouse, all your views and insights will be filtered by default to show only the tenants that have a default tag. Default tags can help you focus on insights for high-priority customer tenants.

October 2021

Capability to filter by multiple tenant tags

It's now possible to filter data by multiple tenant tags at the same time. This functionality can help you more easily filter the existing views and insights that are available in Microsoft 365 Lighthouse to show relevant customer tenants.

Capability to assign baseline configurations to specific Azure Active Directory groups

We've added the capability to assign baseline configurations to specific Azure Active Directory (Azure AD) groups of your customer tenants from within Microsoft 365 Lighthouse. From any deployment step page, browse and select the specific Azure AD groups that you want to include or exclude, and then deploy the configurations to your customer tenant.

Improvements to Risky users page

You can now easily view and understand the reasons for a user's risk from within Microsoft 365 Lighthouse. In the left navigation pane of Microsoft 365 Lighthouse, select Users, and then select the Risky users tab. Select View risk detections in the Details column for any user. From here, you can review the details of the risk and then select Confirm user compromised or Dismiss user risk. You can also confirm or dismiss a risk for multiple users at the same time from the Risky users page. The ability to dismiss a user's risk can be useful when self-service password reset (SSPR) isn't an option or if you believe the affected user is no longer at risk.

Capability to provide feedback on Microsoft 365 Lighthouse

Your feedback matters and is important to us, so we've added new feedback functionality that will occasionally (no more than once a month) prompt you to provide feedback. You can also provide feedback at any time by selecting the feedback icon in the upper-right corner of Microsoft 365 Lighthouse.

September 2021

Tenant filter changes

We've made some changes to the tenant filtering experience to help you quickly view and manage tenants and tags from any page within Microsoft 365 Lighthouse. Select the Tenants filter at the top of any page and then browse or enter the tenant or tag name that you want to filter by.

August 2021

In-product email workflows to communicate with users

We've made it easier to communicate with users in your customer tenants about actions they're required to take. From the list of users not registered for multifactor authentication (MFA) or self-service password reset (SSPR), you can now select one or more users and send them an email message using a downloadable email template.

Capability to take action on noncompliant devices

We've introduced the capability to sync or restart one or more devices across multiple customer tenants. This functionality helps ensure that your customers' devices are protected from risk. To check out this functionality, select Devices in the left navigation pane in Microsoft 365 Lighthouse, and then select the Devices tab. Look for the Sync and Restart options above the devices list. You can also access these options from the device details pane of any device.

Capability to monitor and manage Windows 365 Cloud PCs

We've added the capability to monitor on-premises connections and provision and manage Windows 365 Cloud PCs across all of your customer tenants. The new Windows 365 page provides detailed information about all of your tenants' Cloud PCs in one convenient location.

Support for Microsoft 365 E3 customers

We've changed our onboarding requirements to allow you to onboard Microsoft 365 E3 customers to Microsoft 365 Lighthouse. To qualify to be managed in Microsoft 365 Lighthouse, each customer must meet the following requirements:

• Must have delegated access set up for the MSP to be able to manage the customer tenant
• Must have at least one Microsoft 365 Business Premium or Microsoft 365 E3 license
• Must have no more than 500 licensed users

For more information about requirements, see Requirements for Microsoft 365 Lighthouse.

June 2021

Capability to add custom tags to customer tenants

You can now create and apply custom tags to the customer tenants that you manage in Microsoft 365 Lighthouse. Use these tags to help you organize your tenants, or use them to more easily filter your tenant list to show insights for relevant sets of customer tenants.

Baselines to standardize your customer tenant deployments

With the new baselines feature, you can now deploy standard configurations to help secure users, devices, and data in customer tenants. The default baseline currently contains the following deployment steps (with more coming soon):

• Require MFA for admins
• Require MFA for users
• Block Legacy Authentication
• Enroll Windows Devices in Microsoft Intune – Azure AD Join
• Configure Defender AV policy for Windows devices
• Configure Compliance Policy for Windows devices

To act on these deployment steps, select Tenants in the left navigation pane in Microsoft 365 lighthouse, select a tenant from the list of tenants, and then select the Deployment plan tab.

May 2021

Enhancements to Tenants page

We've made the following enhancements to the Tenants page:

• Added a list of total counts by issue to the top of the page
• Provided the capability to hover over a status in the Status column of the tenants list to see restriction details
• Improved the status labels