Implementation tools and samples

Find tools, scripts, and guidance to help you implement solutions with Dynamics 365.

Get started

Get Started

• Introduction
• Implementation Portal
• Dynamics 365 implementation guide

sample

• Find the samples

Training

• Implement finance and operations apps

Administration

Overview

• Storage capacity enforcement module for Power Platform CoE Starter Kit

Customer Service

Overview

• Overview
• Samples and tools

Concept

• Set up test automation with Playwright
• Load-test the solution
• Learn with the simulator for Channel Integration Framework v. 2.0

Overview

• Configure analytics and insights dashboards
• Get started with analytics for Omnichannel
• Overview of capabilities for analytics
• Application lifecycle management for custom reports

Deploy

• Implement Copilot in digital contact centers
• Set up your tools and infrastructure for using Copilot in your contact center
• Onboard your users to use Copilot in your contact center

sample

• Solution component validation tool

Field Service

Overview

• Overview
• Samples and tools

Concept

• Template for resource cells
• Template for bookings
• Set up test automation with Playwright
• Load-test the solution
• Scale load tests

Reference

• Field mapping for the schedule board settings

Finance, Project Operations, Human Resources

Overview

• Overview

Reference

• Import customers
• Import products
• Import sales orders
• Import vendor invoices

Supply Chain Management

Overview

• Overview

Reference

• Import customers
• Import products
• Import sales orders
• Import vendor invoices