Get inspired and use Copilot to create engaging emails
Important
This content is archived and is not being updated. For the latest documentation, go to What's new in Dynamics 365 Customer Insights - Journeys. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.
| Enabled for | Public preview | Early access | General availability |
|---|---|---|---|
| Admins, makers, marketers, or analysts, automatically | - | - | 
Oct 23, 2023 |
Business value
With this enhancement, you can easily start using Copilot to generate email content thanks to prefilled key points that match your selected email or email template. How great would it be if your email editor could suggest relevant and engaging content? AI-powered content ideas, a Copilot capability, does just that. Copilot helps you find inspiration and can be used as a starting point when composing emails for your audience. It’s like asking a group of colleagues to brainstorm with you.
Copilot makes creating emails simpler, more efficient, and fun. It's a completely new and innovative functionality leveraging intelligent technology. Kickstart email creation with sample key points for frequently sent marketing emails. Choose the tone of voice that perfectly aligns with your brand and audience to create compelling content and access the generated content right in your email flow.
Feature details
- Easily access and get inspired by generative AI within your email flow (when opening the email, adding, or editing text).
- Enjoy high-quality generated content thanks to AI and work more efficiently with a refreshed look and feel.
- Select the tone of voice that best fits your brand and audience: engaged, adventurous, casual, luxury, or formal.
- Use sample key points for typical email types such as an abandoned cart, a referral, or an event invitation to get inspired and easily kick off the creation process.
- Use automatically prefilled key points for your selected email or email template to generate new content ideas with just a click of a button.
Note
Content ideas is currently available in the following languages:
- Danish (Denmark)
- Dutch (Netherlands)
- English (United States)
- French (France)
- German (Germany)
- Italian (Italy)
- Spanish (Spain)
Geographic areas
This feature will be released into the following Microsoft Azure geographic areas:
- Switzerland
- United Arab Emirates
- United States
- Europe
- Asia Pacific
- United Kingdom
- Australia
- Brazil
- Canada
- India
- Japan
- France