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Tutorial: Microsoft Entra single sign-on (SSO) integration with RightCrowd Workforce Management

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In this tutorial, you'll learn how to integrate RightCrowd Workforce Management with Microsoft Entra ID. When you integrate RightCrowd Workforce Management with Microsoft Entra ID, you can:

  • Control in Microsoft Entra ID who has access to RightCrowd Workforce Management.
  • Enable your users to be automatically signed-in to RightCrowd Workforce Management with their Microsoft Entra accounts.
  • Manage your accounts in one central location.

Prerequisites

To get started, you need the following items:

  • A Microsoft Entra subscription. If you don't have a subscription, you can get a free account.
  • RightCrowd Workforce Management single sign-on (SSO) enabled subscription.

Scenario description

In this tutorial, you configure and test Microsoft Entra SSO in a test environment.

  • RightCrowd Workforce Management supports SP and IDP initiated SSO
  • RightCrowd Workforce Management supports Just In Time user provisioning

To configure the integration of RightCrowd Workforce Management into Microsoft Entra ID, you need to add RightCrowd Workforce Management from the gallery to your list of managed SaaS apps.

  1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.
  2. Browse to Identity > Applications > Enterprise applications > New application.
  3. In the Add from the gallery section, type RightCrowd Workforce Management in the search box.
  4. Select RightCrowd Workforce Management from results panel and then add the app. Wait a few seconds while the app is added to your tenant.

Alternatively, you can also use the Enterprise App Configuration Wizard. In this wizard, you can add an application to your tenant, add users/groups to the app, assign roles, as well as walk through the SSO configuration as well. Learn more about Microsoft 365 wizards.

Configure and test Microsoft Entra SSO for RightCrowd Workforce Management

Configure and test Microsoft Entra SSO with RightCrowd Workforce Management using a test user called B.Simon. For SSO to work, you need to establish a link relationship between a Microsoft Entra user and the related user in RightCrowd Workforce Management.

To configure and test Microsoft Entra SSO with RightCrowd Workforce Management, perform the following steps:

  1. Configure Microsoft Entra SSO - to enable your users to use this feature.
    1. Create a Microsoft Entra test user - to test Microsoft Entra single sign-on with B.Simon.
    2. Assign the Microsoft Entra test user - to enable B.Simon to use Microsoft Entra single sign-on.
  2. Configure RightCrowd Workforce Management SSO - to configure the single sign-on settings on application side.
    1. Create RightCrowd Workforce Management test user - to have a counterpart of B.Simon in RightCrowd Workforce Management that is linked to the Microsoft Entra representation of user.
  3. Test SSO - to verify whether the configuration works.

Configure Microsoft Entra SSO

Follow these steps to enable Microsoft Entra SSO.

  1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.

  2. Browse to Identity > Applications > Enterprise applications > RightCrowd Workforce Management > Single sign-on.

  3. On the Select a single sign-on method page, select SAML.

  4. On the Set up single sign-on with SAML page, click the edit/pen icon for Basic SAML Configuration to edit the settings.

    Edit Basic SAML Configuration

  5. On the Basic SAML Configuration section, if you wish to configure the application in IDP initiated mode, enter the values for the following fields:

    a. In the Identifier text box, type one of the following URLs: http://<SUBDOMAIN>.rightcrowdcustomerdomain.com

    b. In the Reply URL text box, type one of the following URLs: https://<SUBDOMAIN>.rightcrowdcustomerdomain.com/RightCrowd/Saml2/Auth/AssertionComsumerService

  6. Click Set additional URLs and perform the following step if you wish to configure the application in SP initiated mode:

    In the Sign-on URL text box, type one of the following URLs: http://<SUBDOMAIN>.rightcrowdcustomerdomain.com

    Note

    These values are not real. Update these values with the actual Sign on URL, Identifier and Reply URL. Contact RightCrowd Workforce Management support team to get these values. You can also refer to the patterns shown in the Basic SAML Configuration section.

  7. Click Save.

  8. On the Set up single sign-on with SAML page, in the SAML Signing Certificate section, find Federation Metadata XML and select Download to download the certificate and save it on your computer.

    The Certificate download link

  9. On the Set up RightCrowd Workforce Management section, copy the appropriate URL(s) based on your requirement.

    Copy configuration URLs

Create a Microsoft Entra test user

In this section, you'll create a test user called B.Simon.

  1. Sign in to the Microsoft Entra admin center as at least a User Administrator.
  2. Browse to Identity > Users > All users.
  3. Select New user > Create new user, at the top of the screen.
  4. In the User properties, follow these steps:
    1. In the Display name field, enter B.Simon.
    2. In the User principal name field, enter the username@companydomain.extension. For example, B.Simon@contoso.com.
    3. Select the Show password check box, and then write down the value that's displayed in the Password box.
    4. Select Review + create.
  5. Select Create.

Assign the Microsoft Entra test user

In this section, you'll enable B.Simon to use single sign-on by granting access to RightCrowd Workforce Management.

  1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.
  2. Browse to Identity > Applications > Enterprise applications > RightCrowd Workforce Management.
  3. In the app's overview page, select Users and groups.
  4. Select Add user/group, then select Users and groups in the Add Assignment dialog.
    1. In the Users and groups dialog, select B.Simon from the Users list, then click the Select button at the bottom of the screen.
    2. If you are expecting a role to be assigned to the users, you can select it from the Select a role dropdown. If no role has been set up for this app, you see "Default Access" role selected.
    3. In the Add Assignment dialog, click the Assign button.

Configure RightCrowd Workforce Management SSO

To configure single sign-on on RightCrowd Workforce Management side, you need to send the downloaded Federation Metadata XML and appropriate copied URLs from the application configuration to RightCrowd Workforce Management support team. They set this setting to have the SAML SSO connection set properly on both sides.

Create RightCrowd Workforce Management test user

In this section, a user called Britta Simon is created in RightCrowd Workforce Management. RightCrowd Workforce Management supports just-in-time user provisioning, which is enabled by default. There is no action item for you in this section. If a user doesn't already exist in RightCrowd Workforce Management, a new one is created after authentication.

Test SSO

In this section, you test your Microsoft Entra single sign-on configuration with following options.

SP initiated:

  • Click on Test this application, this will redirect to RightCrowd Workforce Management Sign on URL where you can initiate the login flow.

  • Go to RightCrowd Workforce Management Sign-on URL directly and initiate the login flow from there.

IDP initiated:

  • Click on Test this application, and you should be automatically signed in to the RightCrowd Workforce Management for which you set up the SSO

You can also use Microsoft My Apps to test the application in any mode. When you click the RightCrowd Workforce Management tile in the My Apps, if configured in SP mode you would be redirected to the application sign on page for initiating the login flow and if configured in IDP mode, you should be automatically signed in to the RightCrowd Workforce Management for which you set up the SSO. For more information about the My Apps, see Introduction to the My Apps.

Next steps

Once you configure RightCrowd Workforce Management you can enforce session control, which protects exfiltration and infiltration of your organization’s sensitive data in real time. Session control extends from Conditional Access. Learn how to enforce session control with Microsoft Defender for Cloud Apps.