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Leaving feedback

Users can leave feedback about their experience with your bot instance. Receiving feedback can help you improve custom scenarios to better serve your customers.

Users wishing to leave feedback about their interaction with the bot can use the “feedback” command. Users can leave feedback at any point during the interaction with your bot. The bot prompts the user for feedback and provide the details in the feedback reports available in the tenant portal.

a screenshot of a user giving feedback

Next steps

Conversation Logs