Hello,
A remote access server (RAS) is a server that allows users to connect to the network from remote locations. If you receive the error message "The remote connection was not established because the remote access server name was not resolved," it means that your computer cannot resolve the remote access server name to connect to. To resolve this issue, you can try the following steps:
- Check that you have an active internet connection.
- Make sure you enter the RAS server name correctly.
- Check whether your firewall or antivirus software is blocking the connection.
- Try to access the remote access server by IP address instead of name.
Best regards
Zunhui