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I've been having issues with microsoft since some days. The moment I try to log in, it tells me my account doesn't exist and when I try to sign up, it tells me it does. I can't enter it no matter what, even with how many times I tried support but it just won't let me enter my email normally or even let me contact the people who are able to help me out. I've genuinely tried everything to get it back but no method seems to work.
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Hallo Van,
vielen Dank für deine Anfrage.
Stelle im deutschsprachigen Forum die Fragen in deutscher Sprache ein.Beachte die folgenden Informationen: https://support.microsoft.com/de-de/account-billing/so-stellen-sie-ein-gehacktes-oder-manipuliertes-microsoft-konto-wieder-her-24ca907d-bcdf-a44b-4656-47f0cd89c245
Ich freue mich auf deine Rückmeldung.
Hello,
Is the username for this account from outlook.com or hotmail.com?
According to your description, it sounds like the email address/alias was deleted. Did you delete it?
If so, once it is deleted from a Microsoft account as an alias, that email address is gone permanently. Microsoft doesn't reuse its own email address, so it cannot be added to created as alias for another Microsoft account.
Microsoft explains it here: https://support.microsoft.com/office/add-or-remove-an-email-alias-in-outlook-com-459b1989-356d-40fa-a689-8f285b13f1f2
Under the section "Remove an email address", it says: "Are you sure? If you remove an alias that's an email address from a Microsoft domain (like @hotmail.com, @live.com, @outlook.com, or @msn.com), you're permanently deleting the alias and it can't be associated with any Microsoft account again."
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Hola,
in der deutschen Community schreiben wir auch Deutsch.
Wenn diese Meldungen kommen dann wurde der Account gehackt und es wurden alle relevanten Infos zum Account verändert. Du kannst es über das Formular versuchen:
In der Regel sind gehackte Accounts aber weg.
Gruß,
steve1da