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O365 SfB & Lync Online Support in the UK
Crumbs, the online/busy status of my Lync client isn't the same as my Outlook calendar
I don't hear this much, but I do hear it from customers. There is a trend, nowadays, to have a...
Date: 05/18/2015
"I hate the look of the current Skype for Business client and I want my old Lync 2013 back!!"
I hear that loads of times. I myself have converted my Skype for Business (SfB) client BACK into a...
Date: 05/18/2015
It's been a long time coming! And Skype for Business / Lync Online change.
Crumbs, I haven't posted here in ages. I'll have to start doing it again, posting issues and...
Date: 05/18/2015
Skype and Lync online integration
I've had a load of customers who have been struggling to integrate Skype IM / Voice with their Lync...
Date: 07/11/2013
Hybrid Lync 2013 and Lync online (aka shared SIP domain space)
I've had quite a lot of questions on this subject. Mainly around how to set it up and what I need to...
Date: 05/15/2013
Where are all the troubleshooting logs in Lync 2013??!
Frustrating I know. We have all been used to going to c:\users<myuser>\tracing, and its all...
Date: 05/15/2013
Why won't my Lync 2013 client install?
Ok, we all have our new shiny installs of Lync 2013 client with the recent Office service updates....
Date: 05/15/2013
O365 Lync online IM isn't working from OWA
Sometimes we get this one through to escalation services: "Instant Messaging isn't available right...
Date: 05/15/2013
Non-Domain joined machines with Lync clients unable to connect using ADFS
Right, So this is a ADFS issue, a customer is using an ADFS service to validate Lync users on their...
Date: 07/17/2012
Some very useful O365 powershell scripts
You may have seen my previous blog on how to connect to O365 with powershell. Now there are some...
Date: 07/17/2012
To use the O365 Desktop Setup or not?
So, you've bought O365 for your enterprise environment, congratulations! As part of the installation...
Date: 07/17/2012
Useful reference on how Lync handles profile photos
Might not all apply to the world of Lync online but a great start. Gives you a great frame of...
Date: 06/27/2012
Setting O365 user's passwords not to expire
A commonly asked question. How do I set my user's passwords never to expire? It can't be done though...
Date: 06/26/2012
Conversation history from O365 Lync into Outlook suddenly stops
Whilst looking into Lync O365 issues, sometimes we cross the "border" into general exchange issues....
Date: 06/11/2012
Federation problems with vanity domains and other tenants
Most of the issues I see are when the federation system hasn't been set up correctly. This...
Date: 06/07/2012
Lync client refuses to connect to a peer to peer voice conversation
Ok, so had a very strange case, which was resolved. The customer had a user which could not connect...
Date: 06/06/2012
Changing the behaviour of the Lync Online client using Group Policies & Powershell
I came across this set of documents whilst looking into a customer's case where they needed to...
Date: 06/01/2012
Moving from Communicator R2 to Lync Online Client and your installation is failing?
A recent case I came across that I thought I would share. The customer was moving from Communicator...
Date: 05/31/2012
Getting & Reading the tracing logs for a Lync Online Client
A MOSDAL log is a large collection of logs from different parts of the Microsoft Online suite as...
Date: 05/31/2012