Tip of the Day: Troubleshooting the Surface Dock

Today’s Tip…

https://www.microsoft.com/surface/en-us/support/hardware-and-drivers/troubleshoot-docking-station-surface-dock

This is a great troubleshooting aid for anyone supporting or using a Surface docking station issue. It includes the following:

• Monitor Compatibility Check
  • Lists monitors that are NOT compatible with Surface and the Surface Dock
  • Monitors that are known to be compatible with Surface and Dock
• Guidance on Active vs. Passive Video Adapters
• What to do if your Surface isn’t charging
• What to do if you have audio issues while docked
• Who to reach out to if you are still having issues: Answer Desk

BTW – Answer Desk Hours are as follows: