Improve sales with Store Commerce Copilot product insights

Enabled for	Public preview	General availability
Users, automatically	Jun 20, 2024	Mar 7, 2025

Business value

Sales associates in retail stores can better sell products with Copilot-generated product insights in Store Commerce. They have access to summarized key product information to help customers quickly find the right products. Copilot also helps sales associates suggest other products that complement a selected product to increase store sales.

Feature details

Copilot for Store Commerce generates product insights to help sales associates in retail stores improve their sales effectiveness and efficiency. With the generated insights, store associates can quickly learn and share the most relevant information about products with customers.

Store Commerce displays the Copilot-generated product insights on the product details page. The insights include the following information.

• Summary: A brief description of the product that emphasizes its main features.
• Highlights: The top three benefits of the product.
• Inventory: Product availability in the current or nearby stores.
• Discount: The best discounts and offers available for the product.
• Related products: Other products or product categories that customers generally buy with the current product.

You can disable and enable the Copilot product insights feature by using the profile functionality that maps to your store channels. This feature is available in the Dynamics 365 Commerce 10.0.41 release. It's also included in the 10.0.38, 10.0.39, and 10.0.40 Commerce releases through proactive quality updates (PQUs) to facilitate adoption.

Geographic areas

Microsoft releases this feature into the following Azure geographic areas:

• Germany
• Norway
• Singapore
• South Africa
• Switzerland
• United Arab Emirates
• United States
• Europe
• Asia Pacific
• United Kingdom
• Australia
• Brazil
• Canada
• India
• Japan
• France
• Korea