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New-CsTeamsCallParkPolicy

The TeamsCallParkPolicy controls whether or not users are able to leverage the call park feature in Microsoft Teams. Call park allows enterprise voice customers to place a call on hold and then perform a number of actions on that call: transfer to another department, retrieve via the same phone, or retrieve via a different Teams phone. The New-CsTeamsCallParkPolicy cmdlet lets you create a new custom policy that can then be assigned to one or more specific users.

NOTE: The call park feature currently available in desktop. mobile and web clients. Supported with TeamsOnly mode.

Syntax

New-CsTeamsCallParkPolicy
   [-Tenant <System.Guid>]
   [-AllowCallPark <Boolean>]
   [[-Identity] <XdsIdentity>]
   [-PickupRangeStart <Integer>]
   [-PickupRangeEnd <Integer>]
   [-ParkTimeoutSeconds <Integer>]
   [-Force]
   [-WhatIf]
   [-Confirm]
   [<CommonParameters>]

Description

The TeamsCallParkPolicy controls whether or not users are able to leverage the call park feature in Microsoft Teams. Call park allows enterprise voice customers to place a call on hold and then perform a number of actions on that call: transfer to another department, retrieve via the same phone, or retrieve via a different phone. The New-CsTeamsCallParkPolicy cmdlet lets you create a new custom policy that can then be assigned to one or more specific users.

Examples

Example 1

PS C:\> New-CsTeamsCallParkPolicy -Identity "SalesPolicy" -AllowCallPark $true

Create a new custom policy that has call park enabled. This policy can then be assigned to individual users.

Example 2

PS C:\> New-CsTeamsCallParkPolicy -Identity "SalesPolicy" -AllowCallPark $true -PickupRangeStart 500 -PickupRangeEnd 1500

Create a new custom policy that has call park enabled. This policy will generate pickup numbers starting from 500 and up until 1500.

Example 3

PS C:\> New-CsTeamsCallParkPolicy -Identity "SalesPolicy" -AllowCallPark $true -ParkTimeoutSeconds 600

Create a new custom call park policy which will ring back the parker after 600 seconds if the parked call is unanswered

Parameters

-AllowCallPark

If set to true, customers will be able to leverage the call park feature to place calls on hold and then decide how the call should be handled - transferred to another department, retrieved using the same phone, or retrieved using a different phone.

Type:Boolean
Position:Named
Default value:None
Required:False
Accept pipeline input:False
Accept wildcard characters:False

-Confirm

Prompts you for confirmation before running the cmdlet.

Type:SwitchParameter
Aliases:cf
Position:Named
Default value:None
Required:False
Accept pipeline input:False
Accept wildcard characters:False

-Force

Suppress all non-fatal errors.

Type:SwitchParameter
Position:Named
Default value:None
Required:False
Accept pipeline input:False
Accept wildcard characters:False

-Identity

A unique identifier for the policy - this will be used to retrieve the policy later on to assign it to specific users.

Type:XdsIdentity
Position:1
Default value:None
Required:False
Accept pipeline input:False
Accept wildcard characters:False

-ParkTimeoutSeconds

Specify the number of seconds to wait before ringing the parker when the parked call hasn't been picked up. Value can be from 120 to 1800 (seconds).

Type:Integer
Position:Named
Default value:300
Required:False
Accept pipeline input:False
Accept wildcard characters:False

-PickupRangeEnd

Specify the maximum value that a rendered pickup code can take. Value can be from 10 to 9999.

Note: PickupRangeStart must be smaller than PickupRangeEnd.

Type:Integer
Position:Named
Default value:99
Required:False
Accept pipeline input:False
Accept wildcard characters:False

-PickupRangeStart

Specify the minimum value that a rendered pickup code can take. Value can be from 10 to 9999.

Note: PickupRangeStart must be smaller than PickupRangeEnd.

Type:Integer
Position:Named
Default value:10
Required:False
Accept pipeline input:False
Accept wildcard characters:False

-Tenant

Internal Microsoft use only.

Type:System.Guid
Position:Named
Default value:None
Required:False
Accept pipeline input:False
Accept wildcard characters:False

-WhatIf

Shows what would happen if the cmdlet runs. The cmdlet is not run.

Type:SwitchParameter
Aliases:wi
Position:Named
Default value:None
Required:False
Accept pipeline input:False
Accept wildcard characters:False

Inputs

None

Outputs

System.Object