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Install and deploy a language pack

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Applies To: Dynamics CRM 2013

Follow the procedures in this section to install and deploy a Microsoft Dynamics CRM Language Pack.

In This Topic

Step1: Install the Language Pack

Step 2: Provision the Language Pack

Step 3: Select the language to display the user interface and help

Step1: Install the Language Pack

If you have users who are running Microsoft Dynamics CRM for Microsoft Office Outlook, in addition to installing Language Pack on the computer running Microsoft Dynamics CRM Server 2013, you must also install the same Language Packs on the computer where CRM for Outlook is installed.

  1. Log on to the computer where Microsoft Dynamics CRM Server 2013 or CRM for Outlook is installed.

  2. Verify that you have Administrator privileges on the computer and either Full or System Administrator privileges on Microsoft Dynamics CRM.

  3. Download a Microsoft Dynamics CRM 2013 Language Pack.

  4. Where the Language Pack files are located, double-click the file MUISetup_<loc_code>_<proc_type>.msi file,

    where:

    <loc_ code> is the locale code for the Language Pack that you’re installing. (For example, "1031" for German or "1041" for Japanese.)

    <proc_type> specifies the application processor version. (For example, amd64 for Microsoft Dynamics CRM Server and 64-bit versions of CRM for Outlook or i386 for 32-bit versions of CRM for Outlook.)

  5. On the License Agreement page, review the information and, if you accept the terms of the agreement, click or tap I accept the terms in the License Agreement, and then click or tap Install.

    Setup copies the Language Pack files to the correct locations in Microsoft Dynamics CRM. By default, the Language Pack files are copied to drive:\Program Files\Microsoft CRM\LangPacks\<loc_ code>, where <loc_ code> is the locale code for the Language Pack that you are installing.

  6. To complete the installation, click or tap Finish.

Repeat the process for each Language Pack that you want to install.

Step 2: Provision the Language Pack

Before users can start using a Language Pack to display a language, the Language Pack must be provisioned in your Microsoft Dynamics CRM deployment.

  1. Start the Microsoft Dynamics CRM web application.

  2. Verify that you have either Full or Administrator privileges on Microsoft Dynamics CRM.

  3. Start Microsoft Dynamics CRM, and go to Settings > Administration > Languages.

    The Language Settings dialog box opens. In it, are listed each Language Pack installed in your Microsoft Dynamics CRM deployment, with a check box to the left of each listed Language Pack.

  4. For each Language Pack that you want to provision (enable), select the check box next to it. For each Language Pack that you want to unprovision (disable), clear the check box.

  5. Click or tap Apply.

  6. Click or tap OK on any confirmation dialog boxes that open.

    Note

    It may take several minutes for Microsoft Dynamics CRM to provision or unprovision the languages.

  7. To close the Language Settings dialog box, click or tap Close.

Step 3: Select the language to display the user interface and help

Each user selects the language to display in both the Microsoft Dynamics CRM web client and CRM for Outlook applications.

  1. Sign-in to Microsoft Dynamics CRM and open the Set Personal Options page, as follows:

    • If you’re using the Microsoft Dynamics CRM web client, click or tap the Settings jewel, and then click or tap Options.

    • If you are using CRM for Outlook, on the top menu bar, click or tap CRM, and then click or tap Options.

  2. Click or tap the Languages tab.

  3. In the User Interface Language list, select the language in which you want to display Microsoft Dynamics CRM.

  4. In the Help Language list, select the language in which you want to display Microsoft Dynamics CRM Help.

  5. To save your changes and close the dialog box, click or tap OK.

Note

In CRM for Outlook, the user language settings only apply to CRM for Outlook features, such as the user interface display of the CRM menu, and don’t affect other areas of Microsoft Office Outlook. To be able to display all the CRM for Outlook user interface or Help in multiple languages, you must install one or more Office Language Packs. For more information about Office Language Packs, see the CRM for Outlook Help.

See Also

Install language packs for Microsoft Dynamics CRM 2013
Upgrade and deploy a Language Pack