How to: Set Up Service Order Types
You can use the Service Order Types window to set up codes to identify types of service orders, for example, hardware and software. You can use service order types to group service orders together for statistical or other purposes.
To set up a service order type
In the Search box, enter Service Order Types, and then choose the related link.
Create a new service order type.
Fill in the Code and Description fields.
Repeat these steps for each service order type you want to create.