Installation and Configuration
Letzte Aktualisierung: November 2009
Betrifft: Operations Manager 2007 R2
The most common cause of problems with Operations Manager 2007 R2 Connectors is installation or configuration errors. Follow these steps before you troubleshoot individual connector problems.
Preliminary Checklist
Follow these steps to make sure initial system values are correct.
Server Names
Make sure that you correctly entered the names of servers to be used for deployment. Fully qualified domain names (FQDN)are not supported for Enterprise Management Systems (EMS) names, so you must specify the hostname as part of the server name.
Username and Password
Make sure that all usernames and passwords are correct and that users have the correct security level for the tasks they will be doing. Examine the provider logs for login errors and validate username entries in the user interface.
Port Settings
Make sure that all of the port settings for your specific environment are correct. (Sometimes the default settings will need to be changed.) For more information, see the section of this guide specific to your individual Enterprise Management System.
Component Connectivity
Check that the connector and provider can communicate with each other. You can verify communication by enabling tracing for providers and connectors and examining the trace logs for errors. When the connector polls the provider for updates or forwards alerts, communication activity is captured in the trace logs. Any connectivity problems will show up as errors in the trace logs.
You can also check connectivity to the provider with the following WinRM commands.
Receive events from a UNIX provider:
winrm e https://schemas.microsoft.com/wbem/wscim/1/cim-schema/2/SCX_Connector?__cimnamespace=root/scx -r:https://<hostname>:1270 -u:<user> -p:<pass> -auth:basic -encoding:utf-8 -skipCAcheck -skipCNcheck -filter:"select * from SCX_Connector where ManagementGroupName = "<mgmtgrp>"
Receive events from a Windows provider:
winrm e https://schemas.microsoft.com/wbem/wsman/1/wmi/root/scx/* -r:https://<hostname>:1270 -u:<user> -p:<pass> -auth:basic -encoding:utf-8 -skipCAcheck -skipCNcheck -filter:"select * from SCX_Connector where ManagementGroupName = "<mgmgrp>"
To specify a domain user name when receiving events from a Windows provider, change auth:basic
to auth:Kerberos
in the sample code above.