Support Tickets - Create

Referenz

Dienst:: Support

API-Version:: 2020-04-01

Erstellt ein neues Supportticket für Abonnement- und Dienstbeschränkungen (Kontingent), technische, Abrechnungs- und Abonnementverwaltungsprobleme für das angegebene Abonnement. Lernen Sie die Voraussetzungen kennen, die zum Erstellen eines Supporttickets erforderlich sind.

Rufen Sie immer die Dienst- und ProblemClassifications-API auf, um die neuesten Dienste und Problemkategorien abzurufen, die für die Erstellung von Supporttickets erforderlich sind.

Das Hinzufügen von Anlagen wird derzeit nicht über die API unterstützt. Wenn Sie einem vorhandenen Supportticket eine Datei hinzufügen möchten, besuchen Sie die Seite " Supportticket verwalten " im Azure-Portal, wählen Sie das Supportticket aus, und verwenden Sie das Dateiupload-Steuerelement, um eine neue Datei hinzuzufügen.

Die Zustimmung zur Freigabe von Diagnoseinformationen mit azure-Support wird derzeit nicht über die API unterstützt. Der Azure-Supporttechniker, der an Ihrem Ticket arbeitet, wird sie zur Zustimmung kontaktieren, wenn Ihr Problem das Sammeln von Diagnoseinformationen aus Ihren Azure-Ressourcen erfordert.

Erstellen eines Supporttickets für "Im Auftrag von": Fügen Sie den Header "x-ms-authorization-auxiliary " ein, um ein Hilfstoken gemäß Dokumentation bereitzustellen. Das primäre Token stammt aus dem Mandanten, für den ein Supportticket für das Abonnement ausgelöst wird, d. h. cloud solution provider (CSP)-Kundenmandant. Das Hilfstoken stammt vom CSP-Partnermandanten (Cloud Solution Provider).

PUT https://management.azure.com/subscriptions/{subscriptionId}/providers/Microsoft.Support/supportTickets/{supportTicketName}?api-version=2020-04-01

URI-Parameter

Name	In	Erforderlich	Typ	Beschreibung
subscriptionId	path	True	string	Azure-Abonnement-ID.
supportTicketName	path	True	string	Supportticketname.
api-version	query	True	string	API-Version.

Anforderungstext

Name	Erforderlich	Typ	Beschreibung
properties.contactDetails	True	ContactProfile	Kontaktinformationen des Benutzers, der zum Erstellen eines Supporttickets anfordert.
properties.description	True	string	Detaillierte Beschreibung der Frage oder des Problems.
properties.problemClassificationId	True	string	Jeder Azure-Dienst verfügt über einen eigenen Satz von Problemkategorien, auch bekannt als Problemklassifizierung. Dieser Parameter ist die eindeutige ID für den Typ des Problems, das auftreten.
properties.serviceId	True	string	Dies ist die Ressourcen-ID der Azure-Dienstressource, die dem Supportticket zugeordnet ist.
properties.severity	True	SeverityLevel	Ein Wert, der die Dringlichkeit des Falls angibt, was wiederum die Reaktionszeit gemäß der Vereinbarung zum Servicelevel des technischen Supports bestimmt, den Sie mit Azure haben. Hinweis: "Höchste kritische Auswirkung", auch bekannt als "Notfall - Schwere Auswirkungen" im Azure-Portal, ist nur für unsere Premium-Kunden reserviert.
properties.title	True	string	Titel des Supporttickets.
properties.problemStartTime		string (date-time)	Uhrzeit im UTC-Format (ISO 8601-Format), als das Problem gestartet wurde.
properties.quotaTicketDetails		QuotaTicketDetails	Zusätzliche Ticketdetails, die einer Kontingent-Supportticketanfrage zugeordnet sind.
properties.require24X7Response		boolean	Gibt an, ob dies eine 24x7-Antwort von Azure erfordert.
properties.serviceLevelAgreement		ServiceLevelAgreement	Informationen zum Servicelevelvertrag für dieses Supportticket.
properties.supportEngineer		SupportEngineer	Informationen zum Supporttechniker, der an diesem Supportticket arbeitet.
properties.supportTicketId		string	Vom System generierte Supportticket-ID, die eindeutig ist.
properties.technicalTicketDetails		TechnicalTicketDetails	Zusätzliche Ticketdetails, die einer technischen Supportticketanfrage zugeordnet sind.

Antworten

Name	Typ	Beschreibung
200 OK	SupportTicketDetails	OK - SupportTicket wurde erfolgreich erstellt.
202 Accepted		Angenommen, SupportTicket wird asynchron erstellt.
Other Status Codes	ExceptionResponse	Fehlerantwort, die beschreibt, warum der Vorgang fehlgeschlagen ist.

Sicherheit

azure_auth

Azure Active Directory OAuth2-Fluss.

Typ: oauth2
Ablauf: implicit
Autorisierungs-URL: https://login.microsoftonline.com/common/oauth2/authorize

Bereiche

Name	Beschreibung
user_impersonation	Identitätswechsel ihres Benutzerkontos

Beispiele

Create a ticket for Billing related issues

Create a ticket for Subscription Management related issues

Create a ticket for Technical issue related to a specific resource

Create a ticket to request Quota increase for Active Jobs and Job Schedules for a Batch account

Create a ticket to request Quota increase for Azure Lab Services for a subscription

Create a ticket to request Quota increase for Azure SQL managed instance

Create a ticket to request Quota increase for Batch accounts for a subscription

Create a ticket to request Quota increase for Compute VM Cores

Create a ticket to request Quota increase for DTUs for Azure Synapse Analytics

Create a ticket to request Quota increase for DTUs for SQL Database

Create a ticket to request Quota increase for Low-priority cores for a Batch account

Create a ticket to request Quota increase for Low-priority cores for Machine Learning service

Create a ticket to request Quota increase for Pools for a Batch account

Create a ticket to request Quota increase for Servers for Azure Synapse Analytics

Create a ticket to request Quota increase for Servers for SQL Database

Create a ticket to request Quota increase for services that do not require additional details in the quotaTicketDetails object

Create a ticket to request Quota increase for specific VM family cores for a Batch account

Create a ticket to request Quota increase for specific VM family cores for Machine Learning service

Beispielanforderung

PUT https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket?api-version=2020-04-01

{
  "properties": {
    "serviceId": "/providers/Microsoft.Support/services/billing_service_guid",
    "title": "my title",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/billing_service_guid/problemClassifications/billing_problemClassification_guid",
    "severity": "moderate",
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredContactMethod": "email",
      "preferredTimeZone": "Pacific Standard Time",
      "preferredSupportLanguage": "en-US",
      "country": "usa"
    }
  }
}

from azure.identity import DefaultAzureCredential
from azure.mgmt.support import MicrosoftSupport

"""
# PREREQUISITES
    pip install azure-identity
    pip install azure-mgmt-support
# USAGE
    python create_a_ticket_for_billing_related_issues.py

    Before run the sample, please set the values of the client ID, tenant ID and client secret
    of the AAD application as environment variables: AZURE_CLIENT_ID, AZURE_TENANT_ID,
    AZURE_CLIENT_SECRET. For more info about how to get the value, please see:
    https://docs.microsoft.com/azure/active-directory/develop/howto-create-service-principal-portal
"""


def main():
    client = MicrosoftSupport(
        credential=DefaultAzureCredential(),
        subscription_id="subid",
    )

    response = client.support_tickets.begin_create(
        support_ticket_name="testticket",
        create_support_ticket_parameters={
            "properties": {
                "contactDetails": {
                    "country": "usa",
                    "firstName": "abc",
                    "lastName": "xyz",
                    "preferredContactMethod": "email",
                    "preferredSupportLanguage": "en-US",
                    "preferredTimeZone": "Pacific Standard Time",
                    "primaryEmailAddress": "abc@contoso.com",
                },
                "description": "my description",
                "problemClassificationId": "/providers/Microsoft.Support/services/billing_service_guid/problemClassifications/billing_problemClassification_guid",
                "serviceId": "/providers/Microsoft.Support/services/billing_service_guid",
                "severity": "moderate",
                "title": "my title",
            }
        },
    ).result()
    print(response)


# x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBillingSupportTicketForSubscription.json
if __name__ == "__main__":
    main()

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

package armsupport_test

import (
	"context"
	"log"

	"github.com/Azure/azure-sdk-for-go/sdk/azcore/to"
	"github.com/Azure/azure-sdk-for-go/sdk/azidentity"
	"github.com/Azure/azure-sdk-for-go/sdk/resourcemanager/support/armsupport"
)

// Generated from example definition: https://github.com/Azure/azure-rest-api-specs/blob/7a2ac91de424f271cf91cc8009f3fe9ee8249086/specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBillingSupportTicketForSubscription.json
func ExampleTicketsClient_BeginCreate_createATicketForBillingRelatedIssues() {
	cred, err := azidentity.NewDefaultAzureCredential(nil)
	if err != nil {
		log.Fatalf("failed to obtain a credential: %v", err)
	}
	ctx := context.Background()
	clientFactory, err := armsupport.NewClientFactory("<subscription-id>", cred, nil)
	if err != nil {
		log.Fatalf("failed to create client: %v", err)
	}
	poller, err := clientFactory.NewTicketsClient().BeginCreate(ctx, "testticket", armsupport.TicketDetails{
		Properties: &armsupport.TicketDetailsProperties{
			Description: to.Ptr("my description"),
			ContactDetails: &armsupport.ContactProfile{
				Country:                  to.Ptr("usa"),
				FirstName:                to.Ptr("abc"),
				LastName:                 to.Ptr("xyz"),
				PreferredContactMethod:   to.Ptr(armsupport.PreferredContactMethodEmail),
				PreferredSupportLanguage: to.Ptr("en-US"),
				PreferredTimeZone:        to.Ptr("Pacific Standard Time"),
				PrimaryEmailAddress:      to.Ptr("abc@contoso.com"),
			},
			ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/billing_service_guid/problemClassifications/billing_problemClassification_guid"),
			ServiceID:               to.Ptr("/providers/Microsoft.Support/services/billing_service_guid"),
			Severity:                to.Ptr(armsupport.SeverityLevelModerate),
			Title:                   to.Ptr("my title"),
		},
	}, nil)
	if err != nil {
		log.Fatalf("failed to finish the request: %v", err)
	}
	res, err := poller.PollUntilDone(ctx, nil)
	if err != nil {
		log.Fatalf("failed to pull the result: %v", err)
	}
	// You could use response here. We use blank identifier for just demo purposes.
	_ = res
	// If the HTTP response code is 200 as defined in example definition, your response structure would look as follows. Please pay attention that all the values in the output are fake values for just demo purposes.
	// res.TicketDetails = armsupport.TicketDetails{
	// 	Name: to.Ptr("testticket"),
	// 	Type: to.Ptr("Microsoft.Support/supportTickets"),
	// 	ID: to.Ptr("/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket"),
	// 	Properties: &armsupport.TicketDetailsProperties{
	// 		Description: to.Ptr("my description"),
	// 		ContactDetails: &armsupport.ContactProfile{
	// 			Country: to.Ptr("usa"),
	// 			FirstName: to.Ptr("abc"),
	// 			LastName: to.Ptr("xyz"),
	// 			PreferredContactMethod: to.Ptr(armsupport.PreferredContactMethodEmail),
	// 			PreferredSupportLanguage: to.Ptr("en-US"),
	// 			PreferredTimeZone: to.Ptr("Pacific Standard Time"),
	// 			PrimaryEmailAddress: to.Ptr("abc@contoso.com"),
	// 		},
	// 		CreatedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		ModifiedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:23.000Z"); return t}()),
	// 		ProblemClassificationDisplayName: to.Ptr("Refund request"),
	// 		ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/billing_service_guid/problemClassifications/billing_problemClassification_guid"),
	// 		Require24X7Response: to.Ptr(false),
	// 		ServiceDisplayName: to.Ptr("Billing"),
	// 		ServiceID: to.Ptr("/providers/Microsoft.Support/services/billing_service_guid"),
	// 		ServiceLevelAgreement: &armsupport.ServiceLevelAgreement{
	// 			ExpirationTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-21T17:36:18.000Z"); return t}()),
	// 			SLAMinutes: to.Ptr[int32](240),
	// 			StartTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		},
	// 		Severity: to.Ptr(armsupport.SeverityLevelModerate),
	// 		Status: to.Ptr("Open"),
	// 		SupportEngineer: &armsupport.Engineer{
	// 		},
	// 		SupportPlanType: to.Ptr("Premier"),
	// 		SupportTicketID: to.Ptr("119120321001170"),
	// 		Title: to.Ptr("my title"),
	// 	},
	// }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

const { MicrosoftSupport } = require("@azure/arm-support");
const { DefaultAzureCredential } = require("@azure/identity");

/**
 * This sample demonstrates how to Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 *
 * @summary Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBillingSupportTicketForSubscription.json
 */
async function createATicketForBillingRelatedIssues() {
  const subscriptionId = process.env["SUPPORT_SUBSCRIPTION_ID"] || "subid";
  const supportTicketName = "testticket";
  const createSupportTicketParameters = {
    description: "my description",
    contactDetails: {
      country: "usa",
      firstName: "abc",
      lastName: "xyz",
      preferredContactMethod: "email",
      preferredSupportLanguage: "en-US",
      preferredTimeZone: "Pacific Standard Time",
      primaryEmailAddress: "abc@contoso.com",
    },
    problemClassificationId:
      "/providers/Microsoft.Support/services/billing_service_guid/problemClassifications/billing_problemClassification_guid",
    serviceId: "/providers/Microsoft.Support/services/billing_service_guid",
    severity: "moderate",
    title: "my title",
  };
  const credential = new DefaultAzureCredential();
  const client = new MicrosoftSupport(credential, subscriptionId);
  const result = await client.supportTickets.beginCreateAndWait(
    supportTicketName,
    createSupportTicketParameters
  );
  console.log(result);
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

using System;
using System.Threading.Tasks;
using Azure;
using Azure.Core;
using Azure.Identity;
using Azure.ResourceManager;
using Azure.ResourceManager.Resources;
using Azure.ResourceManager.Support;
using Azure.ResourceManager.Support.Models;

// Generated from example definition: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBillingSupportTicketForSubscription.json
// this example is just showing the usage of "SupportTickets_Create" operation, for the dependent resources, they will have to be created separately.

// get your azure access token, for more details of how Azure SDK get your access token, please refer to https://learn.microsoft.com/en-us/dotnet/azure/sdk/authentication?tabs=command-line
TokenCredential cred = new DefaultAzureCredential();
// authenticate your client
ArmClient client = new ArmClient(cred);

// this example assumes you already have this SubscriptionResource created on azure
// for more information of creating SubscriptionResource, please refer to the document of SubscriptionResource
string subscriptionId = "subid";
ResourceIdentifier subscriptionResourceId = SubscriptionResource.CreateResourceIdentifier(subscriptionId);
SubscriptionResource subscriptionResource = client.GetSubscriptionResource(subscriptionResourceId);

// get the collection of this SupportTicketResource
SupportTicketCollection collection = subscriptionResource.GetSupportTickets();

// invoke the operation
string supportTicketName = "testticket";
SupportTicketData data = new SupportTicketData()
{
    Description = "my description",
    ProblemClassificationId = "/providers/Microsoft.Support/services/billing_service_guid/problemClassifications/billing_problemClassification_guid",
    Severity = SupportSeverityLevel.Moderate,
    ContactDetails = new SupportContactProfile("abc", "xyz", PreferredContactMethod.Email, "abc@contoso.com", "Pacific Standard Time", "usa", "en-US"),
    Title = "my title",
    ServiceId = "/providers/Microsoft.Support/services/billing_service_guid",
};
ArmOperation<SupportTicketResource> lro = await collection.CreateOrUpdateAsync(WaitUntil.Completed, supportTicketName, data);
SupportTicketResource result = lro.Value;

// the variable result is a resource, you could call other operations on this instance as well
// but just for demo, we get its data from this resource instance
SupportTicketData resourceData = result.Data;
// for demo we just print out the id
Console.WriteLine($"Succeeded on id: {resourceData.Id}");

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

Beispiel für eine Antwort

Statuscode:: 202

location: https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/operationResults/operationid?api-version=2020-04-01
azure-asyncoperation: https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/operationsStatus/operationid?api-version=2020-04-01

Statuscode:: 200

{
  "id": "/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket",
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "properties": {
    "supportTicketId": "119120321001170",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/billing_service_guid/problemClassifications/billing_problemClassification_guid",
    "problemClassificationDisplayName": "Refund request",
    "severity": "moderate",
    "require24X7Response": false,
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredTimeZone": "Pacific Standard Time",
      "country": "usa",
      "preferredSupportLanguage": "en-US"
    },
    "serviceLevelAgreement": {
      "startTime": "2020-03-20T21:36:18Z",
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240
    },
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanType": "Premier",
    "title": "my title",
    "serviceId": "/providers/Microsoft.Support/services/billing_service_guid",
    "serviceDisplayName": "Billing",
    "status": "Open",
    "createdDate": "2020-03-20T21:36:18Z",
    "modifiedDate": "2020-03-20T21:36:23Z"
  }
}

Beispielanforderung

PUT https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket?api-version=2020-04-01

{
  "properties": {
    "serviceId": "/providers/Microsoft.Support/services/subscription_management_service_guid",
    "title": "my title",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/subscription_management_service_guid/problemClassifications/subscription_management_problemClassification_guid",
    "severity": "moderate",
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredContactMethod": "email",
      "preferredTimeZone": "Pacific Standard Time",
      "preferredSupportLanguage": "en-US",
      "country": "usa"
    }
  }
}

from azure.identity import DefaultAzureCredential
from azure.mgmt.support import MicrosoftSupport

"""
# PREREQUISITES
    pip install azure-identity
    pip install azure-mgmt-support
# USAGE
    python create_a_ticket_for_subscription_management_related_issues.py

    Before run the sample, please set the values of the client ID, tenant ID and client secret
    of the AAD application as environment variables: AZURE_CLIENT_ID, AZURE_TENANT_ID,
    AZURE_CLIENT_SECRET. For more info about how to get the value, please see:
    https://docs.microsoft.com/azure/active-directory/develop/howto-create-service-principal-portal
"""


def main():
    client = MicrosoftSupport(
        credential=DefaultAzureCredential(),
        subscription_id="subid",
    )

    response = client.support_tickets.begin_create(
        support_ticket_name="testticket",
        create_support_ticket_parameters={
            "properties": {
                "contactDetails": {
                    "country": "usa",
                    "firstName": "abc",
                    "lastName": "xyz",
                    "preferredContactMethod": "email",
                    "preferredSupportLanguage": "en-US",
                    "preferredTimeZone": "Pacific Standard Time",
                    "primaryEmailAddress": "abc@contoso.com",
                },
                "description": "my description",
                "problemClassificationId": "/providers/Microsoft.Support/services/subscription_management_service_guid/problemClassifications/subscription_management_problemClassification_guid",
                "serviceId": "/providers/Microsoft.Support/services/subscription_management_service_guid",
                "severity": "moderate",
                "title": "my title",
            }
        },
    ).result()
    print(response)


# x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSubMgmtSupportTicketForSubscription.json
if __name__ == "__main__":
    main()

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

package armsupport_test

import (
	"context"
	"log"

	"github.com/Azure/azure-sdk-for-go/sdk/azcore/to"
	"github.com/Azure/azure-sdk-for-go/sdk/azidentity"
	"github.com/Azure/azure-sdk-for-go/sdk/resourcemanager/support/armsupport"
)

// Generated from example definition: https://github.com/Azure/azure-rest-api-specs/blob/7a2ac91de424f271cf91cc8009f3fe9ee8249086/specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSubMgmtSupportTicketForSubscription.json
func ExampleTicketsClient_BeginCreate_createATicketForSubscriptionManagementRelatedIssues() {
	cred, err := azidentity.NewDefaultAzureCredential(nil)
	if err != nil {
		log.Fatalf("failed to obtain a credential: %v", err)
	}
	ctx := context.Background()
	clientFactory, err := armsupport.NewClientFactory("<subscription-id>", cred, nil)
	if err != nil {
		log.Fatalf("failed to create client: %v", err)
	}
	poller, err := clientFactory.NewTicketsClient().BeginCreate(ctx, "testticket", armsupport.TicketDetails{
		Properties: &armsupport.TicketDetailsProperties{
			Description: to.Ptr("my description"),
			ContactDetails: &armsupport.ContactProfile{
				Country:                  to.Ptr("usa"),
				FirstName:                to.Ptr("abc"),
				LastName:                 to.Ptr("xyz"),
				PreferredContactMethod:   to.Ptr(armsupport.PreferredContactMethodEmail),
				PreferredSupportLanguage: to.Ptr("en-US"),
				PreferredTimeZone:        to.Ptr("Pacific Standard Time"),
				PrimaryEmailAddress:      to.Ptr("abc@contoso.com"),
			},
			ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/subscription_management_service_guid/problemClassifications/subscription_management_problemClassification_guid"),
			ServiceID:               to.Ptr("/providers/Microsoft.Support/services/subscription_management_service_guid"),
			Severity:                to.Ptr(armsupport.SeverityLevelModerate),
			Title:                   to.Ptr("my title"),
		},
	}, nil)
	if err != nil {
		log.Fatalf("failed to finish the request: %v", err)
	}
	res, err := poller.PollUntilDone(ctx, nil)
	if err != nil {
		log.Fatalf("failed to pull the result: %v", err)
	}
	// You could use response here. We use blank identifier for just demo purposes.
	_ = res
	// If the HTTP response code is 200 as defined in example definition, your response structure would look as follows. Please pay attention that all the values in the output are fake values for just demo purposes.
	// res.TicketDetails = armsupport.TicketDetails{
	// 	Name: to.Ptr("testticket"),
	// 	Type: to.Ptr("Microsoft.Support/supportTickets"),
	// 	ID: to.Ptr("/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket"),
	// 	Properties: &armsupport.TicketDetailsProperties{
	// 		Description: to.Ptr("my description"),
	// 		ContactDetails: &armsupport.ContactProfile{
	// 			Country: to.Ptr("usa"),
	// 			FirstName: to.Ptr("abc"),
	// 			LastName: to.Ptr("xyz"),
	// 			PreferredContactMethod: to.Ptr(armsupport.PreferredContactMethodEmail),
	// 			PreferredSupportLanguage: to.Ptr("en-US"),
	// 			PreferredTimeZone: to.Ptr("Pacific Standard Time"),
	// 			PrimaryEmailAddress: to.Ptr("abc@contoso.com"),
	// 		},
	// 		CreatedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		ModifiedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:23.000Z"); return t}()),
	// 		ProblemClassificationDisplayName: to.Ptr("Transfer ownership of my subscription"),
	// 		ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/subscription_management_service_guid/problemClassifications/subscription_management_problemClassification_guid"),
	// 		Require24X7Response: to.Ptr(false),
	// 		ServiceDisplayName: to.Ptr("Subscription management"),
	// 		ServiceID: to.Ptr("/providers/Microsoft.Support/services/subscription_management_service_guid"),
	// 		ServiceLevelAgreement: &armsupport.ServiceLevelAgreement{
	// 			ExpirationTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-21T17:36:18.000Z"); return t}()),
	// 			SLAMinutes: to.Ptr[int32](240),
	// 			StartTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		},
	// 		Severity: to.Ptr(armsupport.SeverityLevelModerate),
	// 		Status: to.Ptr("Open"),
	// 		SupportEngineer: &armsupport.Engineer{
	// 		},
	// 		SupportPlanType: to.Ptr("Premier"),
	// 		SupportTicketID: to.Ptr("119120321001170"),
	// 		Title: to.Ptr("my title"),
	// 	},
	// }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

const { MicrosoftSupport } = require("@azure/arm-support");
const { DefaultAzureCredential } = require("@azure/identity");

/**
 * This sample demonstrates how to Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 *
 * @summary Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSubMgmtSupportTicketForSubscription.json
 */
async function createATicketForSubscriptionManagementRelatedIssues() {
  const subscriptionId = process.env["SUPPORT_SUBSCRIPTION_ID"] || "subid";
  const supportTicketName = "testticket";
  const createSupportTicketParameters = {
    description: "my description",
    contactDetails: {
      country: "usa",
      firstName: "abc",
      lastName: "xyz",
      preferredContactMethod: "email",
      preferredSupportLanguage: "en-US",
      preferredTimeZone: "Pacific Standard Time",
      primaryEmailAddress: "abc@contoso.com",
    },
    problemClassificationId:
      "/providers/Microsoft.Support/services/subscription_management_service_guid/problemClassifications/subscription_management_problemClassification_guid",
    serviceId: "/providers/Microsoft.Support/services/subscription_management_service_guid",
    severity: "moderate",
    title: "my title",
  };
  const credential = new DefaultAzureCredential();
  const client = new MicrosoftSupport(credential, subscriptionId);
  const result = await client.supportTickets.beginCreateAndWait(
    supportTicketName,
    createSupportTicketParameters
  );
  console.log(result);
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

using System;
using System.Threading.Tasks;
using Azure;
using Azure.Core;
using Azure.Identity;
using Azure.ResourceManager;
using Azure.ResourceManager.Resources;
using Azure.ResourceManager.Support;
using Azure.ResourceManager.Support.Models;

// Generated from example definition: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSubMgmtSupportTicketForSubscription.json
// this example is just showing the usage of "SupportTickets_Create" operation, for the dependent resources, they will have to be created separately.

// get your azure access token, for more details of how Azure SDK get your access token, please refer to https://learn.microsoft.com/en-us/dotnet/azure/sdk/authentication?tabs=command-line
TokenCredential cred = new DefaultAzureCredential();
// authenticate your client
ArmClient client = new ArmClient(cred);

// this example assumes you already have this SubscriptionResource created on azure
// for more information of creating SubscriptionResource, please refer to the document of SubscriptionResource
string subscriptionId = "subid";
ResourceIdentifier subscriptionResourceId = SubscriptionResource.CreateResourceIdentifier(subscriptionId);
SubscriptionResource subscriptionResource = client.GetSubscriptionResource(subscriptionResourceId);

// get the collection of this SupportTicketResource
SupportTicketCollection collection = subscriptionResource.GetSupportTickets();

// invoke the operation
string supportTicketName = "testticket";
SupportTicketData data = new SupportTicketData()
{
    Description = "my description",
    ProblemClassificationId = "/providers/Microsoft.Support/services/subscription_management_service_guid/problemClassifications/subscription_management_problemClassification_guid",
    Severity = SupportSeverityLevel.Moderate,
    ContactDetails = new SupportContactProfile("abc", "xyz", PreferredContactMethod.Email, "abc@contoso.com", "Pacific Standard Time", "usa", "en-US"),
    Title = "my title",
    ServiceId = "/providers/Microsoft.Support/services/subscription_management_service_guid",
};
ArmOperation<SupportTicketResource> lro = await collection.CreateOrUpdateAsync(WaitUntil.Completed, supportTicketName, data);
SupportTicketResource result = lro.Value;

// the variable result is a resource, you could call other operations on this instance as well
// but just for demo, we get its data from this resource instance
SupportTicketData resourceData = result.Data;
// for demo we just print out the id
Console.WriteLine($"Succeeded on id: {resourceData.Id}");

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

Beispiel für eine Antwort

Statuscode:: 202

location: https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/operationResults/operationid?api-version=2020-04-01
azure-asyncoperation: https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/operationsStatus/operationid?api-version=2020-04-01

Statuscode:: 200

{
  "id": "/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket",
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "properties": {
    "supportTicketId": "119120321001170",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/subscription_management_service_guid/problemClassifications/subscription_management_problemClassification_guid",
    "problemClassificationDisplayName": "Transfer ownership of my subscription",
    "severity": "moderate",
    "require24X7Response": false,
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredTimeZone": "Pacific Standard Time",
      "country": "usa",
      "preferredSupportLanguage": "en-US"
    },
    "serviceLevelAgreement": {
      "startTime": "2020-03-20T21:36:18Z",
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240
    },
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanType": "Premier",
    "title": "my title",
    "serviceId": "/providers/Microsoft.Support/services/subscription_management_service_guid",
    "serviceDisplayName": "Subscription management",
    "status": "Open",
    "createdDate": "2020-03-20T21:36:18Z",
    "modifiedDate": "2020-03-20T21:36:23Z"
  }
}

Beispielanforderung

PUT https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket?api-version=2020-04-01

{
  "properties": {
    "serviceId": "/providers/Microsoft.Support/services/cddd3eb5-1830-b494-44fd-782f691479dc",
    "title": "my title",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/virtual_machine_running_linux_service_guid/problemClassifications/problemClassification_guid",
    "severity": "moderate",
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredContactMethod": "email",
      "preferredTimeZone": "Pacific Standard Time",
      "preferredSupportLanguage": "en-US",
      "country": "usa"
    },
    "technicalTicketDetails": {
      "resourceId": "/subscriptions/subid/resourceGroups/test/providers/Microsoft.Compute/virtualMachines/testserver"
    }
  }
}

from azure.identity import DefaultAzureCredential
from azure.mgmt.support import MicrosoftSupport

"""
# PREREQUISITES
    pip install azure-identity
    pip install azure-mgmt-support
# USAGE
    python create_a_ticket_for_technical_issue_related_to_a_specific_resource.py

    Before run the sample, please set the values of the client ID, tenant ID and client secret
    of the AAD application as environment variables: AZURE_CLIENT_ID, AZURE_TENANT_ID,
    AZURE_CLIENT_SECRET. For more info about how to get the value, please see:
    https://docs.microsoft.com/azure/active-directory/develop/howto-create-service-principal-portal
"""


def main():
    client = MicrosoftSupport(
        credential=DefaultAzureCredential(),
        subscription_id="subid",
    )

    response = client.support_tickets.begin_create(
        support_ticket_name="testticket",
        create_support_ticket_parameters={
            "properties": {
                "contactDetails": {
                    "country": "usa",
                    "firstName": "abc",
                    "lastName": "xyz",
                    "preferredContactMethod": "email",
                    "preferredSupportLanguage": "en-US",
                    "preferredTimeZone": "Pacific Standard Time",
                    "primaryEmailAddress": "abc@contoso.com",
                },
                "description": "my description",
                "problemClassificationId": "/providers/Microsoft.Support/services/virtual_machine_running_linux_service_guid/problemClassifications/problemClassification_guid",
                "serviceId": "/providers/Microsoft.Support/services/cddd3eb5-1830-b494-44fd-782f691479dc",
                "severity": "moderate",
                "technicalTicketDetails": {
                    "resourceId": "/subscriptions/subid/resourceGroups/test/providers/Microsoft.Compute/virtualMachines/testserver"
                },
                "title": "my title",
            }
        },
    ).result()
    print(response)


# x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateTechnicalSupportTicketForSubscription.json
if __name__ == "__main__":
    main()

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

package armsupport_test

import (
	"context"
	"log"

	"github.com/Azure/azure-sdk-for-go/sdk/azcore/to"
	"github.com/Azure/azure-sdk-for-go/sdk/azidentity"
	"github.com/Azure/azure-sdk-for-go/sdk/resourcemanager/support/armsupport"
)

// Generated from example definition: https://github.com/Azure/azure-rest-api-specs/blob/7a2ac91de424f271cf91cc8009f3fe9ee8249086/specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateTechnicalSupportTicketForSubscription.json
func ExampleTicketsClient_BeginCreate_createATicketForTechnicalIssueRelatedToASpecificResource() {
	cred, err := azidentity.NewDefaultAzureCredential(nil)
	if err != nil {
		log.Fatalf("failed to obtain a credential: %v", err)
	}
	ctx := context.Background()
	clientFactory, err := armsupport.NewClientFactory("<subscription-id>", cred, nil)
	if err != nil {
		log.Fatalf("failed to create client: %v", err)
	}
	poller, err := clientFactory.NewTicketsClient().BeginCreate(ctx, "testticket", armsupport.TicketDetails{
		Properties: &armsupport.TicketDetailsProperties{
			Description: to.Ptr("my description"),
			ContactDetails: &armsupport.ContactProfile{
				Country:                  to.Ptr("usa"),
				FirstName:                to.Ptr("abc"),
				LastName:                 to.Ptr("xyz"),
				PreferredContactMethod:   to.Ptr(armsupport.PreferredContactMethodEmail),
				PreferredSupportLanguage: to.Ptr("en-US"),
				PreferredTimeZone:        to.Ptr("Pacific Standard Time"),
				PrimaryEmailAddress:      to.Ptr("abc@contoso.com"),
			},
			ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/virtual_machine_running_linux_service_guid/problemClassifications/problemClassification_guid"),
			ServiceID:               to.Ptr("/providers/Microsoft.Support/services/cddd3eb5-1830-b494-44fd-782f691479dc"),
			Severity:                to.Ptr(armsupport.SeverityLevelModerate),
			TechnicalTicketDetails: &armsupport.TechnicalTicketDetails{
				ResourceID: to.Ptr("/subscriptions/subid/resourceGroups/test/providers/Microsoft.Compute/virtualMachines/testserver"),
			},
			Title: to.Ptr("my title"),
		},
	}, nil)
	if err != nil {
		log.Fatalf("failed to finish the request: %v", err)
	}
	res, err := poller.PollUntilDone(ctx, nil)
	if err != nil {
		log.Fatalf("failed to pull the result: %v", err)
	}
	// You could use response here. We use blank identifier for just demo purposes.
	_ = res
	// If the HTTP response code is 200 as defined in example definition, your response structure would look as follows. Please pay attention that all the values in the output are fake values for just demo purposes.
	// res.TicketDetails = armsupport.TicketDetails{
	// 	Name: to.Ptr("testticket"),
	// 	Type: to.Ptr("Microsoft.Support/supportTickets"),
	// 	ID: to.Ptr("/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket"),
	// 	Properties: &armsupport.TicketDetailsProperties{
	// 		Description: to.Ptr("my description"),
	// 		ContactDetails: &armsupport.ContactProfile{
	// 			Country: to.Ptr("usa"),
	// 			FirstName: to.Ptr("abc"),
	// 			LastName: to.Ptr("xyz"),
	// 			PreferredContactMethod: to.Ptr(armsupport.PreferredContactMethodEmail),
	// 			PreferredSupportLanguage: to.Ptr("en-US"),
	// 			PreferredTimeZone: to.Ptr("Pacific Standard Time"),
	// 			PrimaryEmailAddress: to.Ptr("abc@contoso.com"),
	// 		},
	// 		CreatedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		ModifiedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:23.000Z"); return t}()),
	// 		ProblemClassificationDisplayName: to.Ptr("Connectivity / Cannot connect to virtual machine by using RDP or SSH"),
	// 		ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/virtual_machine_running_linux_service_guid/problemClassifications/problemClassification_guid"),
	// 		Require24X7Response: to.Ptr(false),
	// 		ServiceDisplayName: to.Ptr("Virtual Machine running Linux"),
	// 		ServiceID: to.Ptr("/providers/Microsoft.Support/services/virtual_machine_running_linux_service_guid"),
	// 		ServiceLevelAgreement: &armsupport.ServiceLevelAgreement{
	// 			ExpirationTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-21T17:36:18.000Z"); return t}()),
	// 			SLAMinutes: to.Ptr[int32](240),
	// 			StartTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		},
	// 		Severity: to.Ptr(armsupport.SeverityLevelModerate),
	// 		Status: to.Ptr("Open"),
	// 		SupportEngineer: &armsupport.Engineer{
	// 		},
	// 		SupportPlanType: to.Ptr("Premier"),
	// 		SupportTicketID: to.Ptr("119120321001170"),
	// 		TechnicalTicketDetails: &armsupport.TechnicalTicketDetails{
	// 			ResourceID: to.Ptr("/subscriptions/subid/resourceGroups/test/providers/Microsoft.Compute/virtualMachines/testserver"),
	// 		},
	// 		Title: to.Ptr("my title"),
	// 	},
	// }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

const { MicrosoftSupport } = require("@azure/arm-support");
const { DefaultAzureCredential } = require("@azure/identity");

/**
 * This sample demonstrates how to Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 *
 * @summary Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateTechnicalSupportTicketForSubscription.json
 */
async function createATicketForTechnicalIssueRelatedToASpecificResource() {
  const subscriptionId = process.env["SUPPORT_SUBSCRIPTION_ID"] || "subid";
  const supportTicketName = "testticket";
  const createSupportTicketParameters = {
    description: "my description",
    contactDetails: {
      country: "usa",
      firstName: "abc",
      lastName: "xyz",
      preferredContactMethod: "email",
      preferredSupportLanguage: "en-US",
      preferredTimeZone: "Pacific Standard Time",
      primaryEmailAddress: "abc@contoso.com",
    },
    problemClassificationId:
      "/providers/Microsoft.Support/services/virtual_machine_running_linux_service_guid/problemClassifications/problemClassification_guid",
    serviceId: "/providers/Microsoft.Support/services/cddd3eb5-1830-b494-44fd-782f691479dc",
    severity: "moderate",
    technicalTicketDetails: {
      resourceId:
        "/subscriptions/subid/resourceGroups/test/providers/Microsoft.Compute/virtualMachines/testserver",
    },
    title: "my title",
  };
  const credential = new DefaultAzureCredential();
  const client = new MicrosoftSupport(credential, subscriptionId);
  const result = await client.supportTickets.beginCreateAndWait(
    supportTicketName,
    createSupportTicketParameters
  );
  console.log(result);
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

using System;
using System.Threading.Tasks;
using Azure;
using Azure.Core;
using Azure.Identity;
using Azure.ResourceManager;
using Azure.ResourceManager.Resources;
using Azure.ResourceManager.Support;
using Azure.ResourceManager.Support.Models;

// Generated from example definition: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateTechnicalSupportTicketForSubscription.json
// this example is just showing the usage of "SupportTickets_Create" operation, for the dependent resources, they will have to be created separately.

// get your azure access token, for more details of how Azure SDK get your access token, please refer to https://learn.microsoft.com/en-us/dotnet/azure/sdk/authentication?tabs=command-line
TokenCredential cred = new DefaultAzureCredential();
// authenticate your client
ArmClient client = new ArmClient(cred);

// this example assumes you already have this SubscriptionResource created on azure
// for more information of creating SubscriptionResource, please refer to the document of SubscriptionResource
string subscriptionId = "subid";
ResourceIdentifier subscriptionResourceId = SubscriptionResource.CreateResourceIdentifier(subscriptionId);
SubscriptionResource subscriptionResource = client.GetSubscriptionResource(subscriptionResourceId);

// get the collection of this SupportTicketResource
SupportTicketCollection collection = subscriptionResource.GetSupportTickets();

// invoke the operation
string supportTicketName = "testticket";
SupportTicketData data = new SupportTicketData()
{
    Description = "my description",
    ProblemClassificationId = "/providers/Microsoft.Support/services/virtual_machine_running_linux_service_guid/problemClassifications/problemClassification_guid",
    Severity = SupportSeverityLevel.Moderate,
    ContactDetails = new SupportContactProfile("abc", "xyz", PreferredContactMethod.Email, "abc@contoso.com", "Pacific Standard Time", "usa", "en-US"),
    Title = "my title",
    ServiceId = "/providers/Microsoft.Support/services/cddd3eb5-1830-b494-44fd-782f691479dc",
    TechnicalTicketDetailsResourceId = new ResourceIdentifier("/subscriptions/subid/resourceGroups/test/providers/Microsoft.Compute/virtualMachines/testserver"),
};
ArmOperation<SupportTicketResource> lro = await collection.CreateOrUpdateAsync(WaitUntil.Completed, supportTicketName, data);
SupportTicketResource result = lro.Value;

// the variable result is a resource, you could call other operations on this instance as well
// but just for demo, we get its data from this resource instance
SupportTicketData resourceData = result.Data;
// for demo we just print out the id
Console.WriteLine($"Succeeded on id: {resourceData.Id}");

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

Beispiel für eine Antwort

Statuscode:: 202

location: https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/operationResults/operationid?api-version=2020-04-01
azure-asyncoperation: https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/operationsStatus/operationid?api-version=2020-04-01

Statuscode:: 200

{
  "id": "/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket",
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "properties": {
    "supportTicketId": "119120321001170",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/virtual_machine_running_linux_service_guid/problemClassifications/problemClassification_guid",
    "problemClassificationDisplayName": "Connectivity / Cannot connect to virtual machine by using RDP or SSH",
    "severity": "moderate",
    "require24X7Response": false,
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredTimeZone": "Pacific Standard Time",
      "country": "usa",
      "preferredSupportLanguage": "en-US"
    },
    "technicalTicketDetails": {
      "resourceId": "/subscriptions/subid/resourceGroups/test/providers/Microsoft.Compute/virtualMachines/testserver"
    },
    "serviceLevelAgreement": {
      "startTime": "2020-03-20T21:36:18Z",
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240
    },
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanType": "Premier",
    "title": "my title",
    "serviceId": "/providers/Microsoft.Support/services/virtual_machine_running_linux_service_guid",
    "serviceDisplayName": "Virtual Machine running Linux",
    "status": "Open",
    "createdDate": "2020-03-20T21:36:18Z",
    "modifiedDate": "2020-03-20T21:36:23Z"
  }
}

Create a ticket to request Quota increase for Active Jobs and Job Schedules for a Batch account

Beispielanforderung

PUT https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket?api-version=2020-04-01

{
  "properties": {
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "title": "my title",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    "severity": "moderate",
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredContactMethod": "email",
      "preferredTimeZone": "Pacific Standard Time",
      "preferredSupportLanguage": "en-US",
      "country": "usa"
    },
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequestSubType": "Account",
      "quotaChangeRequests": [
        {
          "region": "EastUS",
          "payload": "{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"Jobs\"}"
        }
      ]
    }
  }
}

from azure.identity import DefaultAzureCredential
from azure.mgmt.support import MicrosoftSupport

"""
# PREREQUISITES
    pip install azure-identity
    pip install azure-mgmt-support
# USAGE
    python create_a_ticket_to_request_quota_increase_for_active_jobs_and_job_schedules_for_a_batch_account.py

    Before run the sample, please set the values of the client ID, tenant ID and client secret
    of the AAD application as environment variables: AZURE_CLIENT_ID, AZURE_TENANT_ID,
    AZURE_CLIENT_SECRET. For more info about how to get the value, please see:
    https://docs.microsoft.com/azure/active-directory/develop/howto-create-service-principal-portal
"""


def main():
    client = MicrosoftSupport(
        credential=DefaultAzureCredential(),
        subscription_id="subid",
    )

    response = client.support_tickets.begin_create(
        support_ticket_name="testticket",
        create_support_ticket_parameters={
            "properties": {
                "contactDetails": {
                    "country": "usa",
                    "firstName": "abc",
                    "lastName": "xyz",
                    "preferredContactMethod": "email",
                    "preferredSupportLanguage": "en-US",
                    "preferredTimeZone": "Pacific Standard Time",
                    "primaryEmailAddress": "abc@contoso.com",
                },
                "description": "my description",
                "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
                "quotaTicketDetails": {
                    "quotaChangeRequestSubType": "Account",
                    "quotaChangeRequestVersion": "1.0",
                    "quotaChangeRequests": [
                        {"payload": '{"AccountName":"test","NewLimit":200,"Type":"Jobs"}', "region": "EastUS"}
                    ],
                },
                "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
                "severity": "moderate",
                "title": "my title",
            }
        },
    ).result()
    print(response)


# x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForActiveJobs.json
if __name__ == "__main__":
    main()

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

package armsupport_test

import (
	"context"
	"log"

	"github.com/Azure/azure-sdk-for-go/sdk/azcore/to"
	"github.com/Azure/azure-sdk-for-go/sdk/azidentity"
	"github.com/Azure/azure-sdk-for-go/sdk/resourcemanager/support/armsupport"
)

// Generated from example definition: https://github.com/Azure/azure-rest-api-specs/blob/7a2ac91de424f271cf91cc8009f3fe9ee8249086/specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForActiveJobs.json
func ExampleTicketsClient_BeginCreate_createATicketToRequestQuotaIncreaseForActiveJobsAndJobSchedulesForABatchAccount() {
	cred, err := azidentity.NewDefaultAzureCredential(nil)
	if err != nil {
		log.Fatalf("failed to obtain a credential: %v", err)
	}
	ctx := context.Background()
	clientFactory, err := armsupport.NewClientFactory("<subscription-id>", cred, nil)
	if err != nil {
		log.Fatalf("failed to create client: %v", err)
	}
	poller, err := clientFactory.NewTicketsClient().BeginCreate(ctx, "testticket", armsupport.TicketDetails{
		Properties: &armsupport.TicketDetailsProperties{
			Description: to.Ptr("my description"),
			ContactDetails: &armsupport.ContactProfile{
				Country:                  to.Ptr("usa"),
				FirstName:                to.Ptr("abc"),
				LastName:                 to.Ptr("xyz"),
				PreferredContactMethod:   to.Ptr(armsupport.PreferredContactMethodEmail),
				PreferredSupportLanguage: to.Ptr("en-US"),
				PreferredTimeZone:        to.Ptr("Pacific Standard Time"),
				PrimaryEmailAddress:      to.Ptr("abc@contoso.com"),
			},
			ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid"),
			QuotaTicketDetails: &armsupport.QuotaTicketDetails{
				QuotaChangeRequestSubType: to.Ptr("Account"),
				QuotaChangeRequestVersion: to.Ptr("1.0"),
				QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
					{
						Payload: to.Ptr("{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"Jobs\"}"),
						Region:  to.Ptr("EastUS"),
					}},
			},
			ServiceID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
			Severity:  to.Ptr(armsupport.SeverityLevelModerate),
			Title:     to.Ptr("my title"),
		},
	}, nil)
	if err != nil {
		log.Fatalf("failed to finish the request: %v", err)
	}
	res, err := poller.PollUntilDone(ctx, nil)
	if err != nil {
		log.Fatalf("failed to pull the result: %v", err)
	}
	// You could use response here. We use blank identifier for just demo purposes.
	_ = res
	// If the HTTP response code is 200 as defined in example definition, your response structure would look as follows. Please pay attention that all the values in the output are fake values for just demo purposes.
	// res.TicketDetails = armsupport.TicketDetails{
	// 	Name: to.Ptr("testticket"),
	// 	Type: to.Ptr("Microsoft.Support/supportTickets"),
	// 	ID: to.Ptr("/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket"),
	// 	Properties: &armsupport.TicketDetailsProperties{
	// 		Description: to.Ptr("my description"),
	// 		ContactDetails: &armsupport.ContactProfile{
	// 			Country: to.Ptr("usa"),
	// 			FirstName: to.Ptr("abc"),
	// 			LastName: to.Ptr("xyz"),
	// 			PreferredContactMethod: to.Ptr(armsupport.PreferredContactMethodEmail),
	// 			PreferredSupportLanguage: to.Ptr("en-US"),
	// 			PreferredTimeZone: to.Ptr("Pacific Standard Time"),
	// 			PrimaryEmailAddress: to.Ptr("abc@contoso.com"),
	// 		},
	// 		CreatedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		ModifiedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:23.000Z"); return t}()),
	// 		ProblemClassificationDisplayName: to.Ptr("Batch"),
	// 		ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid"),
	// 		QuotaTicketDetails: &armsupport.QuotaTicketDetails{
	// 			QuotaChangeRequestSubType: to.Ptr("Account"),
	// 			QuotaChangeRequestVersion: to.Ptr("1.0"),
	// 			QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
	// 				{
	// 					Payload: to.Ptr("{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"Jobs\"}"),
	// 					Region: to.Ptr("EastUS"),
	// 			}},
	// 		},
	// 		Require24X7Response: to.Ptr(false),
	// 		ServiceDisplayName: to.Ptr("Service and subscription limits (quotas)"),
	// 		ServiceID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
	// 		ServiceLevelAgreement: &armsupport.ServiceLevelAgreement{
	// 			ExpirationTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-21T17:36:18.000Z"); return t}()),
	// 			SLAMinutes: to.Ptr[int32](240),
	// 			StartTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		},
	// 		Severity: to.Ptr(armsupport.SeverityLevelModerate),
	// 		Status: to.Ptr("Open"),
	// 		SupportEngineer: &armsupport.Engineer{
	// 		},
	// 		SupportPlanType: to.Ptr("Premier"),
	// 		SupportTicketID: to.Ptr("119120321001170"),
	// 		Title: to.Ptr("my title"),
	// 	},
	// }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

const { MicrosoftSupport } = require("@azure/arm-support");
const { DefaultAzureCredential } = require("@azure/identity");

/**
 * This sample demonstrates how to Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 *
 * @summary Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForActiveJobs.json
 */
async function createATicketToRequestQuotaIncreaseForActiveJobsAndJobSchedulesForABatchAccount() {
  const subscriptionId = process.env["SUPPORT_SUBSCRIPTION_ID"] || "subid";
  const supportTicketName = "testticket";
  const createSupportTicketParameters = {
    description: "my description",
    contactDetails: {
      country: "usa",
      firstName: "abc",
      lastName: "xyz",
      preferredContactMethod: "email",
      preferredSupportLanguage: "en-US",
      preferredTimeZone: "Pacific Standard Time",
      primaryEmailAddress: "abc@contoso.com",
    },
    problemClassificationId:
      "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    quotaTicketDetails: {
      quotaChangeRequestSubType: "Account",
      quotaChangeRequestVersion: "1.0",
      quotaChangeRequests: [
        {
          payload: '{"AccountName":"test","NewLimit":200,"Type":"Jobs"}',
          region: "EastUS",
        },
      ],
    },
    serviceId: "/providers/Microsoft.Support/services/quota_service_guid",
    severity: "moderate",
    title: "my title",
  };
  const credential = new DefaultAzureCredential();
  const client = new MicrosoftSupport(credential, subscriptionId);
  const result = await client.supportTickets.beginCreateAndWait(
    supportTicketName,
    createSupportTicketParameters
  );
  console.log(result);
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

using System;
using System.Threading.Tasks;
using Azure;
using Azure.Core;
using Azure.Identity;
using Azure.ResourceManager;
using Azure.ResourceManager.Resources;
using Azure.ResourceManager.Support;
using Azure.ResourceManager.Support.Models;

// Generated from example definition: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForActiveJobs.json
// this example is just showing the usage of "SupportTickets_Create" operation, for the dependent resources, they will have to be created separately.

// get your azure access token, for more details of how Azure SDK get your access token, please refer to https://learn.microsoft.com/en-us/dotnet/azure/sdk/authentication?tabs=command-line
TokenCredential cred = new DefaultAzureCredential();
// authenticate your client
ArmClient client = new ArmClient(cred);

// this example assumes you already have this SubscriptionResource created on azure
// for more information of creating SubscriptionResource, please refer to the document of SubscriptionResource
string subscriptionId = "subid";
ResourceIdentifier subscriptionResourceId = SubscriptionResource.CreateResourceIdentifier(subscriptionId);
SubscriptionResource subscriptionResource = client.GetSubscriptionResource(subscriptionResourceId);

// get the collection of this SupportTicketResource
SupportTicketCollection collection = subscriptionResource.GetSupportTickets();

// invoke the operation
string supportTicketName = "testticket";
SupportTicketData data = new SupportTicketData()
{
    Description = "my description",
    ProblemClassificationId = "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    Severity = SupportSeverityLevel.Moderate,
    ContactDetails = new SupportContactProfile("abc", "xyz", PreferredContactMethod.Email, "abc@contoso.com", "Pacific Standard Time", "usa", "en-US"),
    Title = "my title",
    ServiceId = "/providers/Microsoft.Support/services/quota_service_guid",
    QuotaTicketDetails = new QuotaTicketDetails()
    {
        QuotaChangeRequestSubType = "Account",
        QuotaChangeRequestVersion = "1.0",
        QuotaChangeRequests =
        {
        new SupportQuotaChangeContent()
        {
        Region = "EastUS",
        Payload = "{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"Jobs\"}",
        }
        },
    },
};
ArmOperation<SupportTicketResource> lro = await collection.CreateOrUpdateAsync(WaitUntil.Completed, supportTicketName, data);
SupportTicketResource result = lro.Value;

// the variable result is a resource, you could call other operations on this instance as well
// but just for demo, we get its data from this resource instance
SupportTicketData resourceData = result.Data;
// for demo we just print out the id
Console.WriteLine($"Succeeded on id: {resourceData.Id}");

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

import com.azure.resourcemanager.support.models.ContactProfile;
import com.azure.resourcemanager.support.models.PreferredContactMethod;
import com.azure.resourcemanager.support.models.QuotaChangeRequest;
import com.azure.resourcemanager.support.models.QuotaTicketDetails;
import com.azure.resourcemanager.support.models.SeverityLevel;
import com.azure.resourcemanager.support.models.TechnicalTicketDetails;
import java.util.Arrays;

/** Samples for SupportTickets Create. */
public final class Main {
    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForActiveJobs.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for Active Jobs and Job Schedules for a Batch account.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForActiveJobsAndJobSchedulesForABatchAccount(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestSubType("Account")
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays
                            .asList(
                                new QuotaChangeRequest()
                                    .withRegion("EastUS")
                                    .withPayload("{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"Jobs\"}"))))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateGenericQuotaTicket.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for services that do not require additional details in the
     * quotaTicketDetails object.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void
        createATicketToRequestQuotaIncreaseForServicesThatDoNotRequireAdditionalDetailsInTheQuotaTicketDetailsObject(
            com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("Increase the maximum throughput per container limit to 10000 for account foo bar")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cosmosdb_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForLowPriorityCores.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for Low-priority cores for a Batch account.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForLowPriorityCoresForABatchAccount(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestSubType("Account")
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays
                            .asList(
                                new QuotaChangeRequest()
                                    .withRegion("EastUS")
                                    .withPayload(
                                        "{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"LowPriority\"}"))))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSqlManagedInstanceQuotaTicket.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for Azure SQL managed instance.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForAzureSQLManagedInstance(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_managedinstance_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestSubType("SQLMI")
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays
                            .asList(
                                new QuotaChangeRequest()
                                    .withRegion("EastUS")
                                    .withPayload("{\"NewLimit\":200, \"Metadata\":null, \"Type\":\"vCore\"}"),
                                new QuotaChangeRequest()
                                    .withRegion("EastUS")
                                    .withPayload("{\"NewLimit\":200, \"Metadata\":null, \"Type\":\"Subnet\"}"))))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForPools.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for Pools for a Batch account.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForPoolsForABatchAccount(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestSubType("Account")
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays
                            .asList(
                                new QuotaChangeRequest()
                                    .withRegion("EastUS")
                                    .withPayload("{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"Pools\"}"))))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForDedicatedCores.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for specific VM family cores for a Batch account.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForSpecificVMFamilyCoresForABatchAccount(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestSubType("Account")
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays
                            .asList(
                                new QuotaChangeRequest()
                                    .withRegion("EastUS")
                                    .withPayload(
                                        "{\"AccountName\":\"test\",\"VMFamily\":\"standardA0_A7Family\",\"NewLimit\":200,\"Type\":\"Dedicated\"}"))))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSqlDatabaseQuotaTicketForServers.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for Servers for SQL Database.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForServersForSQLDatabase(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_database_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestSubType("Servers")
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays.asList(new QuotaChangeRequest().withRegion("EastUS").withPayload("{\"NewLimit\":200}"))))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBillingSupportTicketForSubscription.json
     */
    /**
     * Sample code: Create a ticket for Billing related issues.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketForBillingRelatedIssues(com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/billing_service_guid/problemClassifications/billing_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/billing_service_guid")
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSubMgmtSupportTicketForSubscription.json
     */
    /**
     * Sample code: Create a ticket for Subscription Management related issues.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketForSubscriptionManagementRelatedIssues(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/subscription_management_service_guid/problemClassifications/subscription_management_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/subscription_management_service_guid")
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateTechnicalSupportTicketForSubscription.json
     */
    /**
     * Sample code: Create a ticket for Technical issue related to a specific resource.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketForTechnicalIssueRelatedToASpecificResource(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/virtual_machine_running_linux_service_guid/problemClassifications/problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/cddd3eb5-1830-b494-44fd-782f691479dc")
            .withTechnicalTicketDetails(
                new TechnicalTicketDetails()
                    .withResourceId(
                        "/subscriptions/subid/resourceGroups/test/providers/Microsoft.Compute/virtualMachines/testserver"))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateMachineLearningQuotaTicketForDedicatedCores.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for specific VM family cores for Machine Learning service.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForSpecificVMFamilyCoresForMachineLearningService(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/machine_learning_service_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestSubType("BatchAml")
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays
                            .asList(
                                new QuotaChangeRequest()
                                    .withRegion("EastUS")
                                    .withPayload(
                                        "{\"VMFamily\":\"standardA0_A7Family\",\"NewLimit\":200,\"Type\":\"Dedicated\"}"))))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSqlDatawarehouseQuotaTicketForServers.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for Servers for Azure Synapse Analytics.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForServersForAzureSynapseAnalytics(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestSubType("Servers")
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays.asList(new QuotaChangeRequest().withRegion("EastUS").withPayload("{\"NewLimit\":200}"))))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateCoresQuotaTicketForSubscription.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for Compute VM Cores.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForComputeVMCores(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cores_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays
                            .asList(
                                new QuotaChangeRequest()
                                    .withRegion("EastUS")
                                    .withPayload("{\"SKU\":\"DSv3 Series\",\"NewLimit\":104}"))))
            .create();
    }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

Beispiel für eine Antwort

Statuscode:: 202

location: https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/operationResults/operationid?api-version=2020-04-01
azure-asyncoperation: https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/operationsStatus/operationid?api-version=2020-04-01

Statuscode:: 200

{
  "id": "/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket",
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "properties": {
    "supportTicketId": "119120321001170",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    "problemClassificationDisplayName": "Batch",
    "severity": "moderate",
    "require24X7Response": false,
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredTimeZone": "Pacific Standard Time",
      "country": "usa",
      "preferredSupportLanguage": "en-US"
    },
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequestSubType": "Account",
      "quotaChangeRequests": [
        {
          "region": "EastUS",
          "payload": "{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"Jobs\"}"
        }
      ]
    },
    "serviceLevelAgreement": {
      "startTime": "2020-03-20T21:36:18Z",
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240
    },
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanType": "Premier",
    "title": "my title",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "serviceDisplayName": "Service and subscription limits (quotas)",
    "status": "Open",
    "createdDate": "2020-03-20T21:36:18Z",
    "modifiedDate": "2020-03-20T21:36:23Z"
  }
}

Create a ticket to request Quota increase for Azure Lab Services for a subscription

Beispielanforderung

PUT https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket?api-version=2020-04-01

{
  "properties": {
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "title": "my title",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/als_problemClassification_guid",
    "severity": "moderate",
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredContactMethod": "email",
      "preferredTimeZone": "Pacific Standard Time",
      "preferredSupportLanguage": "en-US",
      "country": "usa"
    },
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "region": "EastUS",
          "payload": "{\"deployment_model\":\"LabPlan_V2\",\"vnetRegion\":\"Yes\",\"QuotaBucket\":\"standardFSv2Family\",\"NewLimit\":157}"
        }
      ]
    }
  }
}

Beispiel für eine Antwort

Statuscode:: 202

location: https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/operationResults/operationid?api-version=2020-04-01
azure-asyncoperation: https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/operationsStatus/operationid?api-version=2020-04-01

Statuscode:: 200

{
  "id": "/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket",
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "properties": {
    "supportTicketId": "119120321001170",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/als_problemClassification_guid",
    "problemClassificationDisplayName": "Azure Lab Services",
    "severity": "moderate",
    "require24X7Response": false,
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredTimeZone": "Pacific Standard Time",
      "country": "usa",
      "preferredSupportLanguage": "en-US"
    },
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "region": "EastUS",
          "payload": "{\"deployment_model\":\"LabPlan_V2\",\"vnetRegion\":\"No\",\"QuotaBucket\":\"standardFSv2Family\",\"NewLimit\":157}"
        }
      ]
    },
    "serviceLevelAgreement": {
      "startTime": "2023-03-30T21:36:18Z",
      "expirationTime": "2023-03-30T17:36:18Z",
      "slaMinutes": 240
    },
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanType": "Premier",
    "title": "my title",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "serviceDisplayName": "Service and subscription limits (quotas)",
    "status": "Open",
    "createdDate": "2023-03-30T21:36:18Z",
    "modifiedDate": "2023-03-30T21:36:23Z"
  }
}

Create a ticket to request Quota increase for Azure SQL managed instance

Beispielanforderung

PUT https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket?api-version=2020-04-01

{
  "properties": {
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "title": "my title",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_managedinstance_problemClassification_guid",
    "severity": "moderate",
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredContactMethod": "email",
      "preferredTimeZone": "Pacific Standard Time",
      "preferredSupportLanguage": "en-US",
      "country": "usa"
    },
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequestSubType": "SQLMI",
      "quotaChangeRequests": [
        {
          "region": "EastUS",
          "payload": "{\"NewLimit\":200, \"Metadata\":null, \"Type\":\"vCore\"}"
        },
        {
          "region": "EastUS",
          "payload": "{\"NewLimit\":200, \"Metadata\":null, \"Type\":\"Subnet\"}"
        }
      ]
    }
  }
}

from azure.identity import DefaultAzureCredential
from azure.mgmt.support import MicrosoftSupport

"""
# PREREQUISITES
    pip install azure-identity
    pip install azure-mgmt-support
# USAGE
    python create_a_ticket_to_request_quota_increase_for_azure_sql_managed_instance.py

    Before run the sample, please set the values of the client ID, tenant ID and client secret
    of the AAD application as environment variables: AZURE_CLIENT_ID, AZURE_TENANT_ID,
    AZURE_CLIENT_SECRET. For more info about how to get the value, please see:
    https://docs.microsoft.com/azure/active-directory/develop/howto-create-service-principal-portal
"""


def main():
    client = MicrosoftSupport(
        credential=DefaultAzureCredential(),
        subscription_id="subid",
    )

    response = client.support_tickets.begin_create(
        support_ticket_name="testticket",
        create_support_ticket_parameters={
            "properties": {
                "contactDetails": {
                    "country": "usa",
                    "firstName": "abc",
                    "lastName": "xyz",
                    "preferredContactMethod": "email",
                    "preferredSupportLanguage": "en-US",
                    "preferredTimeZone": "Pacific Standard Time",
                    "primaryEmailAddress": "abc@contoso.com",
                },
                "description": "my description",
                "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_managedinstance_problemClassification_guid",
                "quotaTicketDetails": {
                    "quotaChangeRequestSubType": "SQLMI",
                    "quotaChangeRequestVersion": "1.0",
                    "quotaChangeRequests": [
                        {"payload": '{"NewLimit":200, "Metadata":null, "Type":"vCore"}', "region": "EastUS"},
                        {"payload": '{"NewLimit":200, "Metadata":null, "Type":"Subnet"}', "region": "EastUS"},
                    ],
                },
                "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
                "severity": "moderate",
                "title": "my title",
            }
        },
    ).result()
    print(response)


# x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSqlManagedInstanceQuotaTicket.json
if __name__ == "__main__":
    main()

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

package armsupport_test

import (
	"context"
	"log"

	"github.com/Azure/azure-sdk-for-go/sdk/azcore/to"
	"github.com/Azure/azure-sdk-for-go/sdk/azidentity"
	"github.com/Azure/azure-sdk-for-go/sdk/resourcemanager/support/armsupport"
)

// Generated from example definition: https://github.com/Azure/azure-rest-api-specs/blob/7a2ac91de424f271cf91cc8009f3fe9ee8249086/specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSqlManagedInstanceQuotaTicket.json
func ExampleTicketsClient_BeginCreate_createATicketToRequestQuotaIncreaseForAzureSqlManagedInstance() {
	cred, err := azidentity.NewDefaultAzureCredential(nil)
	if err != nil {
		log.Fatalf("failed to obtain a credential: %v", err)
	}
	ctx := context.Background()
	clientFactory, err := armsupport.NewClientFactory("<subscription-id>", cred, nil)
	if err != nil {
		log.Fatalf("failed to create client: %v", err)
	}
	poller, err := clientFactory.NewTicketsClient().BeginCreate(ctx, "testticket", armsupport.TicketDetails{
		Properties: &armsupport.TicketDetailsProperties{
			Description: to.Ptr("my description"),
			ContactDetails: &armsupport.ContactProfile{
				Country:                  to.Ptr("usa"),
				FirstName:                to.Ptr("abc"),
				LastName:                 to.Ptr("xyz"),
				PreferredContactMethod:   to.Ptr(armsupport.PreferredContactMethodEmail),
				PreferredSupportLanguage: to.Ptr("en-US"),
				PreferredTimeZone:        to.Ptr("Pacific Standard Time"),
				PrimaryEmailAddress:      to.Ptr("abc@contoso.com"),
			},
			ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_managedinstance_problemClassification_guid"),
			QuotaTicketDetails: &armsupport.QuotaTicketDetails{
				QuotaChangeRequestSubType: to.Ptr("SQLMI"),
				QuotaChangeRequestVersion: to.Ptr("1.0"),
				QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
					{
						Payload: to.Ptr("{\"NewLimit\":200, \"Metadata\":null, \"Type\":\"vCore\"}"),
						Region:  to.Ptr("EastUS"),
					},
					{
						Payload: to.Ptr("{\"NewLimit\":200, \"Metadata\":null, \"Type\":\"Subnet\"}"),
						Region:  to.Ptr("EastUS"),
					}},
			},
			ServiceID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
			Severity:  to.Ptr(armsupport.SeverityLevelModerate),
			Title:     to.Ptr("my title"),
		},
	}, nil)
	if err != nil {
		log.Fatalf("failed to finish the request: %v", err)
	}
	res, err := poller.PollUntilDone(ctx, nil)
	if err != nil {
		log.Fatalf("failed to pull the result: %v", err)
	}
	// You could use response here. We use blank identifier for just demo purposes.
	_ = res
	// If the HTTP response code is 200 as defined in example definition, your response structure would look as follows. Please pay attention that all the values in the output are fake values for just demo purposes.
	// res.TicketDetails = armsupport.TicketDetails{
	// 	Name: to.Ptr("testticket"),
	// 	Type: to.Ptr("Microsoft.Support/supportTickets"),
	// 	ID: to.Ptr("/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket"),
	// 	Properties: &armsupport.TicketDetailsProperties{
	// 		Description: to.Ptr("my description"),
	// 		ContactDetails: &armsupport.ContactProfile{
	// 			Country: to.Ptr("usa"),
	// 			FirstName: to.Ptr("abc"),
	// 			LastName: to.Ptr("xyz"),
	// 			PreferredContactMethod: to.Ptr(armsupport.PreferredContactMethodEmail),
	// 			PreferredSupportLanguage: to.Ptr("en-US"),
	// 			PreferredTimeZone: to.Ptr("Pacific Standard Time"),
	// 			PrimaryEmailAddress: to.Ptr("abc@contoso.com"),
	// 		},
	// 		CreatedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		ModifiedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:23.000Z"); return t}()),
	// 		ProblemClassificationDisplayName: to.Ptr("SQL Database Managed Instance"),
	// 		ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid"),
	// 		QuotaTicketDetails: &armsupport.QuotaTicketDetails{
	// 			QuotaChangeRequestSubType: to.Ptr("SQLMI"),
	// 			QuotaChangeRequestVersion: to.Ptr("1.0"),
	// 			QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
	// 				{
	// 					Payload: to.Ptr("{\"NewLimit\":200, \"Metadata\":null, \"Type\":\"vCore\"}"),
	// 					Region: to.Ptr("EastUS"),
	// 				},
	// 				{
	// 					Payload: to.Ptr("{\"NewLimit\":200, \"Metadata\":null, \"Type\":\"Subnet\"}"),
	// 					Region: to.Ptr("EastUS"),
	// 			}},
	// 		},
	// 		Require24X7Response: to.Ptr(false),
	// 		ServiceDisplayName: to.Ptr("Service and subscription limits (quotas)"),
	// 		ServiceID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
	// 		ServiceLevelAgreement: &armsupport.ServiceLevelAgreement{
	// 			ExpirationTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-21T17:36:18.000Z"); return t}()),
	// 			SLAMinutes: to.Ptr[int32](240),
	// 			StartTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		},
	// 		Severity: to.Ptr(armsupport.SeverityLevelModerate),
	// 		Status: to.Ptr("Open"),
	// 		SupportEngineer: &armsupport.Engineer{
	// 		},
	// 		SupportPlanType: to.Ptr("Premier"),
	// 		SupportTicketID: to.Ptr("119120321001170"),
	// 		Title: to.Ptr("my title"),
	// 	},
	// }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

const { MicrosoftSupport } = require("@azure/arm-support");
const { DefaultAzureCredential } = require("@azure/identity");

/**
 * This sample demonstrates how to Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 *
 * @summary Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSqlManagedInstanceQuotaTicket.json
 */
async function createATicketToRequestQuotaIncreaseForAzureSqlManagedInstance() {
  const subscriptionId = process.env["SUPPORT_SUBSCRIPTION_ID"] || "subid";
  const supportTicketName = "testticket";
  const createSupportTicketParameters = {
    description: "my description",
    contactDetails: {
      country: "usa",
      firstName: "abc",
      lastName: "xyz",
      preferredContactMethod: "email",
      preferredSupportLanguage: "en-US",
      preferredTimeZone: "Pacific Standard Time",
      primaryEmailAddress: "abc@contoso.com",
    },
    problemClassificationId:
      "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_managedinstance_problemClassification_guid",
    quotaTicketDetails: {
      quotaChangeRequestSubType: "SQLMI",
      quotaChangeRequestVersion: "1.0",
      quotaChangeRequests: [
        {
          payload: '{"NewLimit":200, "Metadata":null, "Type":"vCore"}',
          region: "EastUS",
        },
        {
          payload: '{"NewLimit":200, "Metadata":null, "Type":"Subnet"}',
          region: "EastUS",
        },
      ],
    },
    serviceId: "/providers/Microsoft.Support/services/quota_service_guid",
    severity: "moderate",
    title: "my title",
  };
  const credential = new DefaultAzureCredential();
  const client = new MicrosoftSupport(credential, subscriptionId);
  const result = await client.supportTickets.beginCreateAndWait(
    supportTicketName,
    createSupportTicketParameters
  );
  console.log(result);
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

using System;
using System.Threading.Tasks;
using Azure;
using Azure.Core;
using Azure.Identity;
using Azure.ResourceManager;
using Azure.ResourceManager.Resources;
using Azure.ResourceManager.Support;
using Azure.ResourceManager.Support.Models;

// Generated from example definition: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSqlManagedInstanceQuotaTicket.json
// this example is just showing the usage of "SupportTickets_Create" operation, for the dependent resources, they will have to be created separately.

// get your azure access token, for more details of how Azure SDK get your access token, please refer to https://learn.microsoft.com/en-us/dotnet/azure/sdk/authentication?tabs=command-line
TokenCredential cred = new DefaultAzureCredential();
// authenticate your client
ArmClient client = new ArmClient(cred);

// this example assumes you already have this SubscriptionResource created on azure
// for more information of creating SubscriptionResource, please refer to the document of SubscriptionResource
string subscriptionId = "subid";
ResourceIdentifier subscriptionResourceId = SubscriptionResource.CreateResourceIdentifier(subscriptionId);
SubscriptionResource subscriptionResource = client.GetSubscriptionResource(subscriptionResourceId);

// get the collection of this SupportTicketResource
SupportTicketCollection collection = subscriptionResource.GetSupportTickets();

// invoke the operation
string supportTicketName = "testticket";
SupportTicketData data = new SupportTicketData()
{
    Description = "my description",
    ProblemClassificationId = "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_managedinstance_problemClassification_guid",
    Severity = SupportSeverityLevel.Moderate,
    ContactDetails = new SupportContactProfile("abc", "xyz", PreferredContactMethod.Email, "abc@contoso.com", "Pacific Standard Time", "usa", "en-US"),
    Title = "my title",
    ServiceId = "/providers/Microsoft.Support/services/quota_service_guid",
    QuotaTicketDetails = new QuotaTicketDetails()
    {
        QuotaChangeRequestSubType = "SQLMI",
        QuotaChangeRequestVersion = "1.0",
        QuotaChangeRequests =
        {
        new SupportQuotaChangeContent()
        {
        Region = "EastUS",
        Payload = "{\"NewLimit\":200, \"Metadata\":null, \"Type\":\"vCore\"}",
        },new SupportQuotaChangeContent()
        {
        Region = "EastUS",
        Payload = "{\"NewLimit\":200, \"Metadata\":null, \"Type\":\"Subnet\"}",
        }
        },
    },
};
ArmOperation<SupportTicketResource> lro = await collection.CreateOrUpdateAsync(WaitUntil.Completed, supportTicketName, data);
SupportTicketResource result = lro.Value;

// the variable result is a resource, you could call other operations on this instance as well
// but just for demo, we get its data from this resource instance
SupportTicketData resourceData = result.Data;
// for demo we just print out the id
Console.WriteLine($"Succeeded on id: {resourceData.Id}");

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

Beispiel für eine Antwort

Statuscode:: 202

location: https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/operationResults/operationid?api-version=2020-04-01
azure-asyncoperation: https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/operationsStatus/operationid?api-version=2020-04-01

Statuscode:: 200

{
  "id": "/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket",
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "properties": {
    "supportTicketId": "119120321001170",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid",
    "problemClassificationDisplayName": "SQL Database Managed Instance",
    "severity": "moderate",
    "require24X7Response": false,
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredTimeZone": "Pacific Standard Time",
      "country": "usa",
      "preferredSupportLanguage": "en-US"
    },
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequestSubType": "SQLMI",
      "quotaChangeRequests": [
        {
          "region": "EastUS",
          "payload": "{\"NewLimit\":200, \"Metadata\":null, \"Type\":\"vCore\"}"
        },
        {
          "region": "EastUS",
          "payload": "{\"NewLimit\":200, \"Metadata\":null, \"Type\":\"Subnet\"}"
        }
      ]
    },
    "serviceLevelAgreement": {
      "startTime": "2020-03-20T21:36:18Z",
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240
    },
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanType": "Premier",
    "title": "my title",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "serviceDisplayName": "Service and subscription limits (quotas)",
    "status": "Open",
    "createdDate": "2020-03-20T21:36:18Z",
    "modifiedDate": "2020-03-20T21:36:23Z"
  }
}

Create a ticket to request Quota increase for Batch accounts for a subscription

Beispielanforderung

PUT https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket?api-version=2020-04-01

{
  "properties": {
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "title": "my title",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    "severity": "moderate",
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredContactMethod": "email",
      "preferredTimeZone": "Pacific Standard Time",
      "preferredSupportLanguage": "en-US",
      "country": "usa"
    },
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequestSubType": "Subscription",
      "quotaChangeRequests": [
        {
          "region": "EastUS",
          "payload": "{\"NewLimit\":200,\"Type\":\"Account\"}"
        }
      ]
    }
  }
}

from azure.identity import DefaultAzureCredential
from azure.mgmt.support import MicrosoftSupport

"""
# PREREQUISITES
    pip install azure-identity
    pip install azure-mgmt-support
# USAGE
    python create_a_ticket_to_request_quota_increase_for_batch_accounts_for_a_subscription.py

    Before run the sample, please set the values of the client ID, tenant ID and client secret
    of the AAD application as environment variables: AZURE_CLIENT_ID, AZURE_TENANT_ID,
    AZURE_CLIENT_SECRET. For more info about how to get the value, please see:
    https://docs.microsoft.com/azure/active-directory/develop/howto-create-service-principal-portal
"""


def main():
    client = MicrosoftSupport(
        credential=DefaultAzureCredential(),
        subscription_id="subid",
    )

    response = client.support_tickets.begin_create(
        support_ticket_name="testticket",
        create_support_ticket_parameters={
            "properties": {
                "contactDetails": {
                    "country": "usa",
                    "firstName": "abc",
                    "lastName": "xyz",
                    "preferredContactMethod": "email",
                    "preferredSupportLanguage": "en-US",
                    "preferredTimeZone": "Pacific Standard Time",
                    "primaryEmailAddress": "abc@contoso.com",
                },
                "description": "my description",
                "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
                "quotaTicketDetails": {
                    "quotaChangeRequestSubType": "Subscription",
                    "quotaChangeRequestVersion": "1.0",
                    "quotaChangeRequests": [{"payload": '{"NewLimit":200,"Type":"Account"}', "region": "EastUS"}],
                },
                "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
                "severity": "moderate",
                "title": "my title",
            }
        },
    ).result()
    print(response)


# x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBatchQuotaTicketForSubscription.json
if __name__ == "__main__":
    main()

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

package armsupport_test

import (
	"context"
	"log"

	"github.com/Azure/azure-sdk-for-go/sdk/azcore/to"
	"github.com/Azure/azure-sdk-for-go/sdk/azidentity"
	"github.com/Azure/azure-sdk-for-go/sdk/resourcemanager/support/armsupport"
)

// Generated from example definition: https://github.com/Azure/azure-rest-api-specs/blob/7a2ac91de424f271cf91cc8009f3fe9ee8249086/specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBatchQuotaTicketForSubscription.json
func ExampleTicketsClient_BeginCreate_createATicketToRequestQuotaIncreaseForBatchAccountsForASubscription() {
	cred, err := azidentity.NewDefaultAzureCredential(nil)
	if err != nil {
		log.Fatalf("failed to obtain a credential: %v", err)
	}
	ctx := context.Background()
	clientFactory, err := armsupport.NewClientFactory("<subscription-id>", cred, nil)
	if err != nil {
		log.Fatalf("failed to create client: %v", err)
	}
	poller, err := clientFactory.NewTicketsClient().BeginCreate(ctx, "testticket", armsupport.TicketDetails{
		Properties: &armsupport.TicketDetailsProperties{
			Description: to.Ptr("my description"),
			ContactDetails: &armsupport.ContactProfile{
				Country:                  to.Ptr("usa"),
				FirstName:                to.Ptr("abc"),
				LastName:                 to.Ptr("xyz"),
				PreferredContactMethod:   to.Ptr(armsupport.PreferredContactMethodEmail),
				PreferredSupportLanguage: to.Ptr("en-US"),
				PreferredTimeZone:        to.Ptr("Pacific Standard Time"),
				PrimaryEmailAddress:      to.Ptr("abc@contoso.com"),
			},
			ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid"),
			QuotaTicketDetails: &armsupport.QuotaTicketDetails{
				QuotaChangeRequestSubType: to.Ptr("Subscription"),
				QuotaChangeRequestVersion: to.Ptr("1.0"),
				QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
					{
						Payload: to.Ptr("{\"NewLimit\":200,\"Type\":\"Account\"}"),
						Region:  to.Ptr("EastUS"),
					}},
			},
			ServiceID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
			Severity:  to.Ptr(armsupport.SeverityLevelModerate),
			Title:     to.Ptr("my title"),
		},
	}, nil)
	if err != nil {
		log.Fatalf("failed to finish the request: %v", err)
	}
	res, err := poller.PollUntilDone(ctx, nil)
	if err != nil {
		log.Fatalf("failed to pull the result: %v", err)
	}
	// You could use response here. We use blank identifier for just demo purposes.
	_ = res
	// If the HTTP response code is 200 as defined in example definition, your response structure would look as follows. Please pay attention that all the values in the output are fake values for just demo purposes.
	// res.TicketDetails = armsupport.TicketDetails{
	// 	Name: to.Ptr("testticket"),
	// 	Type: to.Ptr("Microsoft.Support/supportTickets"),
	// 	ID: to.Ptr("/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket"),
	// 	Properties: &armsupport.TicketDetailsProperties{
	// 		Description: to.Ptr("my description"),
	// 		ContactDetails: &armsupport.ContactProfile{
	// 			Country: to.Ptr("usa"),
	// 			FirstName: to.Ptr("abc"),
	// 			LastName: to.Ptr("xyz"),
	// 			PreferredContactMethod: to.Ptr(armsupport.PreferredContactMethodEmail),
	// 			PreferredSupportLanguage: to.Ptr("en-US"),
	// 			PreferredTimeZone: to.Ptr("Pacific Standard Time"),
	// 			PrimaryEmailAddress: to.Ptr("abc@contoso.com"),
	// 		},
	// 		CreatedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		ModifiedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:23.000Z"); return t}()),
	// 		ProblemClassificationDisplayName: to.Ptr("Batch"),
	// 		ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid"),
	// 		QuotaTicketDetails: &armsupport.QuotaTicketDetails{
	// 			QuotaChangeRequestSubType: to.Ptr("Subscription"),
	// 			QuotaChangeRequestVersion: to.Ptr("1.0"),
	// 			QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
	// 				{
	// 					Payload: to.Ptr("{\"NewLimit\":200,\"Type\":\"Account\"}"),
	// 					Region: to.Ptr("EastUS"),
	// 			}},
	// 		},
	// 		Require24X7Response: to.Ptr(false),
	// 		ServiceDisplayName: to.Ptr("Service and subscription limits (quotas)"),
	// 		ServiceID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
	// 		ServiceLevelAgreement: &armsupport.ServiceLevelAgreement{
	// 			ExpirationTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-21T17:36:18.000Z"); return t}()),
	// 			SLAMinutes: to.Ptr[int32](240),
	// 			StartTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		},
	// 		Severity: to.Ptr(armsupport.SeverityLevelModerate),
	// 		Status: to.Ptr("Open"),
	// 		SupportEngineer: &armsupport.Engineer{
	// 		},
	// 		SupportPlanType: to.Ptr("Premier"),
	// 		SupportTicketID: to.Ptr("119120321001170"),
	// 		Title: to.Ptr("my title"),
	// 	},
	// }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

const { MicrosoftSupport } = require("@azure/arm-support");
const { DefaultAzureCredential } = require("@azure/identity");

/**
 * This sample demonstrates how to Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 *
 * @summary Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBatchQuotaTicketForSubscription.json
 */
async function createATicketToRequestQuotaIncreaseForBatchAccountsForASubscription() {
  const subscriptionId = process.env["SUPPORT_SUBSCRIPTION_ID"] || "subid";
  const supportTicketName = "testticket";
  const createSupportTicketParameters = {
    description: "my description",
    contactDetails: {
      country: "usa",
      firstName: "abc",
      lastName: "xyz",
      preferredContactMethod: "email",
      preferredSupportLanguage: "en-US",
      preferredTimeZone: "Pacific Standard Time",
      primaryEmailAddress: "abc@contoso.com",
    },
    problemClassificationId:
      "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    quotaTicketDetails: {
      quotaChangeRequestSubType: "Subscription",
      quotaChangeRequestVersion: "1.0",
      quotaChangeRequests: [{ payload: '{"NewLimit":200,"Type":"Account"}', region: "EastUS" }],
    },
    serviceId: "/providers/Microsoft.Support/services/quota_service_guid",
    severity: "moderate",
    title: "my title",
  };
  const credential = new DefaultAzureCredential();
  const client = new MicrosoftSupport(credential, subscriptionId);
  const result = await client.supportTickets.beginCreateAndWait(
    supportTicketName,
    createSupportTicketParameters
  );
  console.log(result);
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

using System;
using System.Threading.Tasks;
using Azure;
using Azure.Core;
using Azure.Identity;
using Azure.ResourceManager;
using Azure.ResourceManager.Resources;
using Azure.ResourceManager.Support;
using Azure.ResourceManager.Support.Models;

// Generated from example definition: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBatchQuotaTicketForSubscription.json
// this example is just showing the usage of "SupportTickets_Create" operation, for the dependent resources, they will have to be created separately.

// get your azure access token, for more details of how Azure SDK get your access token, please refer to https://learn.microsoft.com/en-us/dotnet/azure/sdk/authentication?tabs=command-line
TokenCredential cred = new DefaultAzureCredential();
// authenticate your client
ArmClient client = new ArmClient(cred);

// this example assumes you already have this SubscriptionResource created on azure
// for more information of creating SubscriptionResource, please refer to the document of SubscriptionResource
string subscriptionId = "subid";
ResourceIdentifier subscriptionResourceId = SubscriptionResource.CreateResourceIdentifier(subscriptionId);
SubscriptionResource subscriptionResource = client.GetSubscriptionResource(subscriptionResourceId);

// get the collection of this SupportTicketResource
SupportTicketCollection collection = subscriptionResource.GetSupportTickets();

// invoke the operation
string supportTicketName = "testticket";
SupportTicketData data = new SupportTicketData()
{
    Description = "my description",
    ProblemClassificationId = "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    Severity = SupportSeverityLevel.Moderate,
    ContactDetails = new SupportContactProfile("abc", "xyz", PreferredContactMethod.Email, "abc@contoso.com", "Pacific Standard Time", "usa", "en-US"),
    Title = "my title",
    ServiceId = "/providers/Microsoft.Support/services/quota_service_guid",
    QuotaTicketDetails = new QuotaTicketDetails()
    {
        QuotaChangeRequestSubType = "Subscription",
        QuotaChangeRequestVersion = "1.0",
        QuotaChangeRequests =
        {
        new SupportQuotaChangeContent()
        {
        Region = "EastUS",
        Payload = "{\"NewLimit\":200,\"Type\":\"Account\"}",
        }
        },
    },
};
ArmOperation<SupportTicketResource> lro = await collection.CreateOrUpdateAsync(WaitUntil.Completed, supportTicketName, data);
SupportTicketResource result = lro.Value;

// the variable result is a resource, you could call other operations on this instance as well
// but just for demo, we get its data from this resource instance
SupportTicketData resourceData = result.Data;
// for demo we just print out the id
Console.WriteLine($"Succeeded on id: {resourceData.Id}");

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

import com.azure.resourcemanager.support.models.ContactProfile;
import com.azure.resourcemanager.support.models.PreferredContactMethod;
import com.azure.resourcemanager.support.models.QuotaChangeRequest;
import com.azure.resourcemanager.support.models.QuotaTicketDetails;
import com.azure.resourcemanager.support.models.SeverityLevel;
import com.azure.resourcemanager.support.models.TechnicalTicketDetails;
import java.util.Arrays;

/** Samples for SupportTickets Create. */
public final class Main {
    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBatchQuotaTicketForSubscription.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for Batch accounts for a subscription.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForBatchAccountsForASubscription(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestSubType("Subscription")
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays
                            .asList(
                                new QuotaChangeRequest()
                                    .withRegion("EastUS")
                                    .withPayload("{\"NewLimit\":200,\"Type\":\"Account\"}"))))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateGenericQuotaTicket.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for services that do not require additional details in the
     * quotaTicketDetails object.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void
        createATicketToRequestQuotaIncreaseForServicesThatDoNotRequireAdditionalDetailsInTheQuotaTicketDetailsObject(
            com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("Increase the maximum throughput per container limit to 10000 for account foo bar")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cosmosdb_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForLowPriorityCores.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for Low-priority cores for a Batch account.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForLowPriorityCoresForABatchAccount(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestSubType("Account")
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays
                            .asList(
                                new QuotaChangeRequest()
                                    .withRegion("EastUS")
                                    .withPayload(
                                        "{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"LowPriority\"}"))))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSqlManagedInstanceQuotaTicket.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for Azure SQL managed instance.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForAzureSQLManagedInstance(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_managedinstance_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestSubType("SQLMI")
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays
                            .asList(
                                new QuotaChangeRequest()
                                    .withRegion("EastUS")
                                    .withPayload("{\"NewLimit\":200, \"Metadata\":null, \"Type\":\"vCore\"}"),
                                new QuotaChangeRequest()
                                    .withRegion("EastUS")
                                    .withPayload("{\"NewLimit\":200, \"Metadata\":null, \"Type\":\"Subnet\"}"))))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForPools.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for Pools for a Batch account.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForPoolsForABatchAccount(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestSubType("Account")
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays
                            .asList(
                                new QuotaChangeRequest()
                                    .withRegion("EastUS")
                                    .withPayload("{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"Pools\"}"))))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForDedicatedCores.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for specific VM family cores for a Batch account.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForSpecificVMFamilyCoresForABatchAccount(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestSubType("Account")
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays
                            .asList(
                                new QuotaChangeRequest()
                                    .withRegion("EastUS")
                                    .withPayload(
                                        "{\"AccountName\":\"test\",\"VMFamily\":\"standardA0_A7Family\",\"NewLimit\":200,\"Type\":\"Dedicated\"}"))))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSqlDatabaseQuotaTicketForServers.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for Servers for SQL Database.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForServersForSQLDatabase(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_database_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestSubType("Servers")
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays.asList(new QuotaChangeRequest().withRegion("EastUS").withPayload("{\"NewLimit\":200}"))))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBillingSupportTicketForSubscription.json
     */
    /**
     * Sample code: Create a ticket for Billing related issues.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketForBillingRelatedIssues(com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/billing_service_guid/problemClassifications/billing_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/billing_service_guid")
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSubMgmtSupportTicketForSubscription.json
     */
    /**
     * Sample code: Create a ticket for Subscription Management related issues.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketForSubscriptionManagementRelatedIssues(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/subscription_management_service_guid/problemClassifications/subscription_management_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/subscription_management_service_guid")
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateTechnicalSupportTicketForSubscription.json
     */
    /**
     * Sample code: Create a ticket for Technical issue related to a specific resource.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketForTechnicalIssueRelatedToASpecificResource(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/virtual_machine_running_linux_service_guid/problemClassifications/problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/cddd3eb5-1830-b494-44fd-782f691479dc")
            .withTechnicalTicketDetails(
                new TechnicalTicketDetails()
                    .withResourceId(
                        "/subscriptions/subid/resourceGroups/test/providers/Microsoft.Compute/virtualMachines/testserver"))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateMachineLearningQuotaTicketForDedicatedCores.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for specific VM family cores for Machine Learning service.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForSpecificVMFamilyCoresForMachineLearningService(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/machine_learning_service_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestSubType("BatchAml")
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays
                            .asList(
                                new QuotaChangeRequest()
                                    .withRegion("EastUS")
                                    .withPayload(
                                        "{\"VMFamily\":\"standardA0_A7Family\",\"NewLimit\":200,\"Type\":\"Dedicated\"}"))))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSqlDatawarehouseQuotaTicketForServers.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for Servers for Azure Synapse Analytics.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForServersForAzureSynapseAnalytics(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestSubType("Servers")
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays.asList(new QuotaChangeRequest().withRegion("EastUS").withPayload("{\"NewLimit\":200}"))))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateCoresQuotaTicketForSubscription.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for Compute VM Cores.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForComputeVMCores(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cores_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays
                            .asList(
                                new QuotaChangeRequest()
                                    .withRegion("EastUS")
                                    .withPayload("{\"SKU\":\"DSv3 Series\",\"NewLimit\":104}"))))
            .create();
    }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

Beispiel für eine Antwort

Statuscode:: 202

location: https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/operationResults/operationid?api-version=2020-04-01
azure-asyncoperation: https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/operationsStatus/operationid?api-version=2020-04-01

Statuscode:: 200

{
  "id": "/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket",
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "properties": {
    "supportTicketId": "119120321001170",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    "problemClassificationDisplayName": "Batch",
    "severity": "moderate",
    "require24X7Response": false,
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredTimeZone": "Pacific Standard Time",
      "country": "usa",
      "preferredSupportLanguage": "en-US"
    },
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequestSubType": "Subscription",
      "quotaChangeRequests": [
        {
          "region": "EastUS",
          "payload": "{\"NewLimit\":200,\"Type\":\"Account\"}"
        }
      ]
    },
    "serviceLevelAgreement": {
      "startTime": "2020-03-20T21:36:18Z",
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240
    },
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanType": "Premier",
    "title": "my title",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "serviceDisplayName": "Service and subscription limits (quotas)",
    "status": "Open",
    "createdDate": "2020-03-20T21:36:18Z",
    "modifiedDate": "2020-03-20T21:36:23Z"
  }
}

Create a ticket to request Quota increase for Compute VM Cores

Beispielanforderung

PUT https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket?api-version=2020-04-01

{
  "properties": {
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "title": "my title",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cores_problemClassification_guid",
    "severity": "moderate",
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredContactMethod": "email",
      "preferredTimeZone": "Pacific Standard Time",
      "preferredSupportLanguage": "en-US",
      "country": "usa"
    },
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "region": "EastUS",
          "payload": "{\"SKU\":\"DSv3 Series\",\"NewLimit\":104}"
        }
      ]
    }
  }
}

from azure.identity import DefaultAzureCredential
from azure.mgmt.support import MicrosoftSupport

"""
# PREREQUISITES
    pip install azure-identity
    pip install azure-mgmt-support
# USAGE
    python create_a_ticket_to_request_quota_increase_for_compute_vm_cores.py

    Before run the sample, please set the values of the client ID, tenant ID and client secret
    of the AAD application as environment variables: AZURE_CLIENT_ID, AZURE_TENANT_ID,
    AZURE_CLIENT_SECRET. For more info about how to get the value, please see:
    https://docs.microsoft.com/azure/active-directory/develop/howto-create-service-principal-portal
"""


def main():
    client = MicrosoftSupport(
        credential=DefaultAzureCredential(),
        subscription_id="subid",
    )

    response = client.support_tickets.begin_create(
        support_ticket_name="testticket",
        create_support_ticket_parameters={
            "properties": {
                "contactDetails": {
                    "country": "usa",
                    "firstName": "abc",
                    "lastName": "xyz",
                    "preferredContactMethod": "email",
                    "preferredSupportLanguage": "en-US",
                    "preferredTimeZone": "Pacific Standard Time",
                    "primaryEmailAddress": "abc@contoso.com",
                },
                "description": "my description",
                "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cores_problemClassification_guid",
                "quotaTicketDetails": {
                    "quotaChangeRequestVersion": "1.0",
                    "quotaChangeRequests": [{"payload": '{"SKU":"DSv3 Series","NewLimit":104}', "region": "EastUS"}],
                },
                "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
                "severity": "moderate",
                "title": "my title",
            }
        },
    ).result()
    print(response)


# x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateCoresQuotaTicketForSubscription.json
if __name__ == "__main__":
    main()

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

package armsupport_test

import (
	"context"
	"log"

	"github.com/Azure/azure-sdk-for-go/sdk/azcore/to"
	"github.com/Azure/azure-sdk-for-go/sdk/azidentity"
	"github.com/Azure/azure-sdk-for-go/sdk/resourcemanager/support/armsupport"
)

// Generated from example definition: https://github.com/Azure/azure-rest-api-specs/blob/7a2ac91de424f271cf91cc8009f3fe9ee8249086/specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateCoresQuotaTicketForSubscription.json
func ExampleTicketsClient_BeginCreate_createATicketToRequestQuotaIncreaseForComputeVmCores() {
	cred, err := azidentity.NewDefaultAzureCredential(nil)
	if err != nil {
		log.Fatalf("failed to obtain a credential: %v", err)
	}
	ctx := context.Background()
	clientFactory, err := armsupport.NewClientFactory("<subscription-id>", cred, nil)
	if err != nil {
		log.Fatalf("failed to create client: %v", err)
	}
	poller, err := clientFactory.NewTicketsClient().BeginCreate(ctx, "testticket", armsupport.TicketDetails{
		Properties: &armsupport.TicketDetailsProperties{
			Description: to.Ptr("my description"),
			ContactDetails: &armsupport.ContactProfile{
				Country:                  to.Ptr("usa"),
				FirstName:                to.Ptr("abc"),
				LastName:                 to.Ptr("xyz"),
				PreferredContactMethod:   to.Ptr(armsupport.PreferredContactMethodEmail),
				PreferredSupportLanguage: to.Ptr("en-US"),
				PreferredTimeZone:        to.Ptr("Pacific Standard Time"),
				PrimaryEmailAddress:      to.Ptr("abc@contoso.com"),
			},
			ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cores_problemClassification_guid"),
			QuotaTicketDetails: &armsupport.QuotaTicketDetails{
				QuotaChangeRequestVersion: to.Ptr("1.0"),
				QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
					{
						Payload: to.Ptr("{\"SKU\":\"DSv3 Series\",\"NewLimit\":104}"),
						Region:  to.Ptr("EastUS"),
					}},
			},
			ServiceID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
			Severity:  to.Ptr(armsupport.SeverityLevelModerate),
			Title:     to.Ptr("my title"),
		},
	}, nil)
	if err != nil {
		log.Fatalf("failed to finish the request: %v", err)
	}
	res, err := poller.PollUntilDone(ctx, nil)
	if err != nil {
		log.Fatalf("failed to pull the result: %v", err)
	}
	// You could use response here. We use blank identifier for just demo purposes.
	_ = res
	// If the HTTP response code is 200 as defined in example definition, your response structure would look as follows. Please pay attention that all the values in the output are fake values for just demo purposes.
	// res.TicketDetails = armsupport.TicketDetails{
	// 	Name: to.Ptr("testticket"),
	// 	Type: to.Ptr("Microsoft.Support/supportTickets"),
	// 	ID: to.Ptr("/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket"),
	// 	Properties: &armsupport.TicketDetailsProperties{
	// 		Description: to.Ptr("my description"),
	// 		ContactDetails: &armsupport.ContactProfile{
	// 			Country: to.Ptr("usa"),
	// 			FirstName: to.Ptr("abc"),
	// 			LastName: to.Ptr("xyz"),
	// 			PreferredContactMethod: to.Ptr(armsupport.PreferredContactMethodEmail),
	// 			PreferredSupportLanguage: to.Ptr("en-US"),
	// 			PreferredTimeZone: to.Ptr("Pacific Standard Time"),
	// 			PrimaryEmailAddress: to.Ptr("abc@contoso.com"),
	// 		},
	// 		CreatedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		ModifiedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:23.000Z"); return t}()),
	// 		ProblemClassificationDisplayName: to.Ptr("Compute-VM (cores-vCPUs) subscription limit increases"),
	// 		ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cores_problemClassification_guid"),
	// 		QuotaTicketDetails: &armsupport.QuotaTicketDetails{
	// 			QuotaChangeRequestVersion: to.Ptr("1.0"),
	// 			QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
	// 				{
	// 					Payload: to.Ptr("{\"VmFamily\":\"DSv3 Series\",\"NewLimit\":104}"),
	// 					Region: to.Ptr("EastUS"),
	// 			}},
	// 		},
	// 		Require24X7Response: to.Ptr(false),
	// 		ServiceDisplayName: to.Ptr("Service and subscription limits (quotas)"),
	// 		ServiceID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
	// 		ServiceLevelAgreement: &armsupport.ServiceLevelAgreement{
	// 			ExpirationTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-21T17:36:18.000Z"); return t}()),
	// 			SLAMinutes: to.Ptr[int32](240),
	// 			StartTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		},
	// 		Severity: to.Ptr(armsupport.SeverityLevelModerate),
	// 		Status: to.Ptr("Open"),
	// 		SupportEngineer: &armsupport.Engineer{
	// 		},
	// 		SupportPlanType: to.Ptr("Premier"),
	// 		SupportTicketID: to.Ptr("119120321001170"),
	// 		Title: to.Ptr("my title"),
	// 	},
	// }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

const { MicrosoftSupport } = require("@azure/arm-support");
const { DefaultAzureCredential } = require("@azure/identity");

/**
 * This sample demonstrates how to Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 *
 * @summary Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateCoresQuotaTicketForSubscription.json
 */
async function createATicketToRequestQuotaIncreaseForComputeVMCores() {
  const subscriptionId = process.env["SUPPORT_SUBSCRIPTION_ID"] || "subid";
  const supportTicketName = "testticket";
  const createSupportTicketParameters = {
    description: "my description",
    contactDetails: {
      country: "usa",
      firstName: "abc",
      lastName: "xyz",
      preferredContactMethod: "email",
      preferredSupportLanguage: "en-US",
      preferredTimeZone: "Pacific Standard Time",
      primaryEmailAddress: "abc@contoso.com",
    },
    problemClassificationId:
      "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cores_problemClassification_guid",
    quotaTicketDetails: {
      quotaChangeRequestVersion: "1.0",
      quotaChangeRequests: [{ payload: '{"SKU":"DSv3 Series","NewLimit":104}', region: "EastUS" }],
    },
    serviceId: "/providers/Microsoft.Support/services/quota_service_guid",
    severity: "moderate",
    title: "my title",
  };
  const credential = new DefaultAzureCredential();
  const client = new MicrosoftSupport(credential, subscriptionId);
  const result = await client.supportTickets.beginCreateAndWait(
    supportTicketName,
    createSupportTicketParameters
  );
  console.log(result);
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

using System;
using System.Threading.Tasks;
using Azure;
using Azure.Core;
using Azure.Identity;
using Azure.ResourceManager;
using Azure.ResourceManager.Resources;
using Azure.ResourceManager.Support;
using Azure.ResourceManager.Support.Models;

// Generated from example definition: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateCoresQuotaTicketForSubscription.json
// this example is just showing the usage of "SupportTickets_Create" operation, for the dependent resources, they will have to be created separately.

// get your azure access token, for more details of how Azure SDK get your access token, please refer to https://learn.microsoft.com/en-us/dotnet/azure/sdk/authentication?tabs=command-line
TokenCredential cred = new DefaultAzureCredential();
// authenticate your client
ArmClient client = new ArmClient(cred);

// this example assumes you already have this SubscriptionResource created on azure
// for more information of creating SubscriptionResource, please refer to the document of SubscriptionResource
string subscriptionId = "subid";
ResourceIdentifier subscriptionResourceId = SubscriptionResource.CreateResourceIdentifier(subscriptionId);
SubscriptionResource subscriptionResource = client.GetSubscriptionResource(subscriptionResourceId);

// get the collection of this SupportTicketResource
SupportTicketCollection collection = subscriptionResource.GetSupportTickets();

// invoke the operation
string supportTicketName = "testticket";
SupportTicketData data = new SupportTicketData()
{
    Description = "my description",
    ProblemClassificationId = "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cores_problemClassification_guid",
    Severity = SupportSeverityLevel.Moderate,
    ContactDetails = new SupportContactProfile("abc", "xyz", PreferredContactMethod.Email, "abc@contoso.com", "Pacific Standard Time", "usa", "en-US"),
    Title = "my title",
    ServiceId = "/providers/Microsoft.Support/services/quota_service_guid",
    QuotaTicketDetails = new QuotaTicketDetails()
    {
        QuotaChangeRequestVersion = "1.0",
        QuotaChangeRequests =
        {
        new SupportQuotaChangeContent()
        {
        Region = "EastUS",
        Payload = "{\"SKU\":\"DSv3 Series\",\"NewLimit\":104}",
        }
        },
    },
};
ArmOperation<SupportTicketResource> lro = await collection.CreateOrUpdateAsync(WaitUntil.Completed, supportTicketName, data);
SupportTicketResource result = lro.Value;

// the variable result is a resource, you could call other operations on this instance as well
// but just for demo, we get its data from this resource instance
SupportTicketData resourceData = result.Data;
// for demo we just print out the id
Console.WriteLine($"Succeeded on id: {resourceData.Id}");

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

Beispiel für eine Antwort

Statuscode:: 202

location: https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/operationResults/operationid?api-version=2020-04-01
azure-asyncoperation: https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/operationsStatus/operationid?api-version=2020-04-01

Statuscode:: 200

{
  "id": "/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket",
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "properties": {
    "supportTicketId": "119120321001170",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cores_problemClassification_guid",
    "problemClassificationDisplayName": "Compute-VM (cores-vCPUs) subscription limit increases",
    "severity": "moderate",
    "require24X7Response": false,
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredTimeZone": "Pacific Standard Time",
      "country": "usa",
      "preferredSupportLanguage": "en-US"
    },
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "region": "EastUS",
          "payload": "{\"VmFamily\":\"DSv3 Series\",\"NewLimit\":104}"
        }
      ]
    },
    "serviceLevelAgreement": {
      "startTime": "2020-03-20T21:36:18Z",
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240
    },
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanType": "Premier",
    "title": "my title",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "serviceDisplayName": "Service and subscription limits (quotas)",
    "status": "Open",
    "createdDate": "2020-03-20T21:36:18Z",
    "modifiedDate": "2020-03-20T21:36:23Z"
  }
}

Create a ticket to request Quota increase for DTUs for Azure Synapse Analytics

Beispielanforderung

PUT https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket?api-version=2020-04-01

{
  "properties": {
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "title": "my title",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid",
    "severity": "moderate",
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredContactMethod": "email",
      "preferredTimeZone": "Pacific Standard Time",
      "preferredSupportLanguage": "en-US",
      "country": "usa"
    },
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequestSubType": "DTUs",
      "quotaChangeRequests": [
        {
          "region": "EastUS",
          "payload": "{\"ServerName\":\"testserver\",\"NewLimit\":54000}"
        }
      ]
    }
  }
}

from azure.identity import DefaultAzureCredential
from azure.mgmt.support import MicrosoftSupport

"""
# PREREQUISITES
    pip install azure-identity
    pip install azure-mgmt-support
# USAGE
    python create_a_ticket_to_request_quota_increase_for_dt_us_for_azure_synapse_analytics.py

    Before run the sample, please set the values of the client ID, tenant ID and client secret
    of the AAD application as environment variables: AZURE_CLIENT_ID, AZURE_TENANT_ID,
    AZURE_CLIENT_SECRET. For more info about how to get the value, please see:
    https://docs.microsoft.com/azure/active-directory/develop/howto-create-service-principal-portal
"""


def main():
    client = MicrosoftSupport(
        credential=DefaultAzureCredential(),
        subscription_id="subid",
    )

    response = client.support_tickets.begin_create(
        support_ticket_name="testticket",
        create_support_ticket_parameters={
            "properties": {
                "contactDetails": {
                    "country": "usa",
                    "firstName": "abc",
                    "lastName": "xyz",
                    "preferredContactMethod": "email",
                    "preferredSupportLanguage": "en-US",
                    "preferredTimeZone": "Pacific Standard Time",
                    "primaryEmailAddress": "abc@contoso.com",
                },
                "description": "my description",
                "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid",
                "quotaTicketDetails": {
                    "quotaChangeRequestSubType": "DTUs",
                    "quotaChangeRequestVersion": "1.0",
                    "quotaChangeRequests": [
                        {"payload": '{"ServerName":"testserver","NewLimit":54000}', "region": "EastUS"}
                    ],
                },
                "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
                "severity": "moderate",
                "title": "my title",
            }
        },
    ).result()
    print(response)


# x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSqlDatawarehouseQuotaTicketForDTUs.json
if __name__ == "__main__":
    main()

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

package armsupport_test

import (
	"context"
	"log"

	"github.com/Azure/azure-sdk-for-go/sdk/azcore/to"
	"github.com/Azure/azure-sdk-for-go/sdk/azidentity"
	"github.com/Azure/azure-sdk-for-go/sdk/resourcemanager/support/armsupport"
)

// Generated from example definition: https://github.com/Azure/azure-rest-api-specs/blob/7a2ac91de424f271cf91cc8009f3fe9ee8249086/specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSqlDatawarehouseQuotaTicketForDTUs.json
func ExampleTicketsClient_BeginCreate_createATicketToRequestQuotaIncreaseForDtUsForAzureSynapseAnalytics() {
	cred, err := azidentity.NewDefaultAzureCredential(nil)
	if err != nil {
		log.Fatalf("failed to obtain a credential: %v", err)
	}
	ctx := context.Background()
	clientFactory, err := armsupport.NewClientFactory("<subscription-id>", cred, nil)
	if err != nil {
		log.Fatalf("failed to create client: %v", err)
	}
	poller, err := clientFactory.NewTicketsClient().BeginCreate(ctx, "testticket", armsupport.TicketDetails{
		Properties: &armsupport.TicketDetailsProperties{
			Description: to.Ptr("my description"),
			ContactDetails: &armsupport.ContactProfile{
				Country:                  to.Ptr("usa"),
				FirstName:                to.Ptr("abc"),
				LastName:                 to.Ptr("xyz"),
				PreferredContactMethod:   to.Ptr(armsupport.PreferredContactMethodEmail),
				PreferredSupportLanguage: to.Ptr("en-US"),
				PreferredTimeZone:        to.Ptr("Pacific Standard Time"),
				PrimaryEmailAddress:      to.Ptr("abc@contoso.com"),
			},
			ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid"),
			QuotaTicketDetails: &armsupport.QuotaTicketDetails{
				QuotaChangeRequestSubType: to.Ptr("DTUs"),
				QuotaChangeRequestVersion: to.Ptr("1.0"),
				QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
					{
						Payload: to.Ptr("{\"ServerName\":\"testserver\",\"NewLimit\":54000}"),
						Region:  to.Ptr("EastUS"),
					}},
			},
			ServiceID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
			Severity:  to.Ptr(armsupport.SeverityLevelModerate),
			Title:     to.Ptr("my title"),
		},
	}, nil)
	if err != nil {
		log.Fatalf("failed to finish the request: %v", err)
	}
	res, err := poller.PollUntilDone(ctx, nil)
	if err != nil {
		log.Fatalf("failed to pull the result: %v", err)
	}
	// You could use response here. We use blank identifier for just demo purposes.
	_ = res
	// If the HTTP response code is 200 as defined in example definition, your response structure would look as follows. Please pay attention that all the values in the output are fake values for just demo purposes.
	// res.TicketDetails = armsupport.TicketDetails{
	// 	Name: to.Ptr("testticket"),
	// 	Type: to.Ptr("Microsoft.Support/supportTickets"),
	// 	ID: to.Ptr("/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket"),
	// 	Properties: &armsupport.TicketDetailsProperties{
	// 		Description: to.Ptr("my description"),
	// 		ContactDetails: &armsupport.ContactProfile{
	// 			Country: to.Ptr("usa"),
	// 			FirstName: to.Ptr("abc"),
	// 			LastName: to.Ptr("xyz"),
	// 			PreferredContactMethod: to.Ptr(armsupport.PreferredContactMethodEmail),
	// 			PreferredSupportLanguage: to.Ptr("en-US"),
	// 			PreferredTimeZone: to.Ptr("Pacific Standard Time"),
	// 			PrimaryEmailAddress: to.Ptr("abc@contoso.com"),
	// 		},
	// 		CreatedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		ModifiedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:23.000Z"); return t}()),
	// 		ProblemClassificationDisplayName: to.Ptr("SQL Data Warehouse"),
	// 		ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid"),
	// 		QuotaTicketDetails: &armsupport.QuotaTicketDetails{
	// 			QuotaChangeRequestSubType: to.Ptr("DTUs"),
	// 			QuotaChangeRequestVersion: to.Ptr("1.0"),
	// 			QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
	// 				{
	// 					Payload: to.Ptr("{\"ServerName\":\"testserver\",\"NewLimit\":54000}"),
	// 					Region: to.Ptr("EastUS"),
	// 			}},
	// 		},
	// 		Require24X7Response: to.Ptr(false),
	// 		ServiceDisplayName: to.Ptr("Service and subscription limits (quotas)"),
	// 		ServiceID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
	// 		ServiceLevelAgreement: &armsupport.ServiceLevelAgreement{
	// 			ExpirationTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-21T17:36:18.000Z"); return t}()),
	// 			SLAMinutes: to.Ptr[int32](240),
	// 			StartTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		},
	// 		Severity: to.Ptr(armsupport.SeverityLevelModerate),
	// 		Status: to.Ptr("Open"),
	// 		SupportEngineer: &armsupport.Engineer{
	// 		},
	// 		SupportPlanType: to.Ptr("Premier"),
	// 		SupportTicketID: to.Ptr("119120321001170"),
	// 		Title: to.Ptr("my title"),
	// 	},
	// }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

const { MicrosoftSupport } = require("@azure/arm-support");
const { DefaultAzureCredential } = require("@azure/identity");

/**
 * This sample demonstrates how to Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 *
 * @summary Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSqlDatawarehouseQuotaTicketForDTUs.json
 */
async function createATicketToRequestQuotaIncreaseForDtUsForAzureSynapseAnalytics() {
  const subscriptionId = process.env["SUPPORT_SUBSCRIPTION_ID"] || "subid";
  const supportTicketName = "testticket";
  const createSupportTicketParameters = {
    description: "my description",
    contactDetails: {
      country: "usa",
      firstName: "abc",
      lastName: "xyz",
      preferredContactMethod: "email",
      preferredSupportLanguage: "en-US",
      preferredTimeZone: "Pacific Standard Time",
      primaryEmailAddress: "abc@contoso.com",
    },
    problemClassificationId:
      "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid",
    quotaTicketDetails: {
      quotaChangeRequestSubType: "DTUs",
      quotaChangeRequestVersion: "1.0",
      quotaChangeRequests: [
        {
          payload: '{"ServerName":"testserver","NewLimit":54000}',
          region: "EastUS",
        },
      ],
    },
    serviceId: "/providers/Microsoft.Support/services/quota_service_guid",
    severity: "moderate",
    title: "my title",
  };
  const credential = new DefaultAzureCredential();
  const client = new MicrosoftSupport(credential, subscriptionId);
  const result = await client.supportTickets.beginCreateAndWait(
    supportTicketName,
    createSupportTicketParameters
  );
  console.log(result);
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

using System;
using System.Threading.Tasks;
using Azure;
using Azure.Core;
using Azure.Identity;
using Azure.ResourceManager;
using Azure.ResourceManager.Resources;
using Azure.ResourceManager.Support;
using Azure.ResourceManager.Support.Models;

// Generated from example definition: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSqlDatawarehouseQuotaTicketForDTUs.json
// this example is just showing the usage of "SupportTickets_Create" operation, for the dependent resources, they will have to be created separately.

// get your azure access token, for more details of how Azure SDK get your access token, please refer to https://learn.microsoft.com/en-us/dotnet/azure/sdk/authentication?tabs=command-line
TokenCredential cred = new DefaultAzureCredential();
// authenticate your client
ArmClient client = new ArmClient(cred);

// this example assumes you already have this SubscriptionResource created on azure
// for more information of creating SubscriptionResource, please refer to the document of SubscriptionResource
string subscriptionId = "subid";
ResourceIdentifier subscriptionResourceId = SubscriptionResource.CreateResourceIdentifier(subscriptionId);
SubscriptionResource subscriptionResource = client.GetSubscriptionResource(subscriptionResourceId);

// get the collection of this SupportTicketResource
SupportTicketCollection collection = subscriptionResource.GetSupportTickets();

// invoke the operation
string supportTicketName = "testticket";
SupportTicketData data = new SupportTicketData()
{
    Description = "my description",
    ProblemClassificationId = "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid",
    Severity = SupportSeverityLevel.Moderate,
    ContactDetails = new SupportContactProfile("abc", "xyz", PreferredContactMethod.Email, "abc@contoso.com", "Pacific Standard Time", "usa", "en-US"),
    Title = "my title",
    ServiceId = "/providers/Microsoft.Support/services/quota_service_guid",
    QuotaTicketDetails = new QuotaTicketDetails()
    {
        QuotaChangeRequestSubType = "DTUs",
        QuotaChangeRequestVersion = "1.0",
        QuotaChangeRequests =
        {
        new SupportQuotaChangeContent()
        {
        Region = "EastUS",
        Payload = "{\"ServerName\":\"testserver\",\"NewLimit\":54000}",
        }
        },
    },
};
ArmOperation<SupportTicketResource> lro = await collection.CreateOrUpdateAsync(WaitUntil.Completed, supportTicketName, data);
SupportTicketResource result = lro.Value;

// the variable result is a resource, you could call other operations on this instance as well
// but just for demo, we get its data from this resource instance
SupportTicketData resourceData = result.Data;
// for demo we just print out the id
Console.WriteLine($"Succeeded on id: {resourceData.Id}");

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

import com.azure.resourcemanager.support.models.ContactProfile;
import com.azure.resourcemanager.support.models.PreferredContactMethod;
import com.azure.resourcemanager.support.models.QuotaChangeRequest;
import com.azure.resourcemanager.support.models.QuotaTicketDetails;
import com.azure.resourcemanager.support.models.SeverityLevel;
import com.azure.resourcemanager.support.models.TechnicalTicketDetails;
import java.util.Arrays;

/** Samples for SupportTickets Create. */
public final class Main {
    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSqlDatawarehouseQuotaTicketForDTUs.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for DTUs for Azure Synapse Analytics.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForDTUsForAzureSynapseAnalytics(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestSubType("DTUs")
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays
                            .asList(
                                new QuotaChangeRequest()
                                    .withRegion("EastUS")
                                    .withPayload("{\"ServerName\":\"testserver\",\"NewLimit\":54000}"))))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateGenericQuotaTicket.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for services that do not require additional details in the
     * quotaTicketDetails object.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void
        createATicketToRequestQuotaIncreaseForServicesThatDoNotRequireAdditionalDetailsInTheQuotaTicketDetailsObject(
            com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("Increase the maximum throughput per container limit to 10000 for account foo bar")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cosmosdb_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForLowPriorityCores.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for Low-priority cores for a Batch account.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForLowPriorityCoresForABatchAccount(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestSubType("Account")
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays
                            .asList(
                                new QuotaChangeRequest()
                                    .withRegion("EastUS")
                                    .withPayload(
                                        "{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"LowPriority\"}"))))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSqlManagedInstanceQuotaTicket.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for Azure SQL managed instance.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForAzureSQLManagedInstance(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_managedinstance_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestSubType("SQLMI")
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays
                            .asList(
                                new QuotaChangeRequest()
                                    .withRegion("EastUS")
                                    .withPayload("{\"NewLimit\":200, \"Metadata\":null, \"Type\":\"vCore\"}"),
                                new QuotaChangeRequest()
                                    .withRegion("EastUS")
                                    .withPayload("{\"NewLimit\":200, \"Metadata\":null, \"Type\":\"Subnet\"}"))))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForPools.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for Pools for a Batch account.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForPoolsForABatchAccount(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestSubType("Account")
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays
                            .asList(
                                new QuotaChangeRequest()
                                    .withRegion("EastUS")
                                    .withPayload("{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"Pools\"}"))))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForDedicatedCores.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for specific VM family cores for a Batch account.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForSpecificVMFamilyCoresForABatchAccount(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestSubType("Account")
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays
                            .asList(
                                new QuotaChangeRequest()
                                    .withRegion("EastUS")
                                    .withPayload(
                                        "{\"AccountName\":\"test\",\"VMFamily\":\"standardA0_A7Family\",\"NewLimit\":200,\"Type\":\"Dedicated\"}"))))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSqlDatabaseQuotaTicketForServers.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for Servers for SQL Database.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForServersForSQLDatabase(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_database_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestSubType("Servers")
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays.asList(new QuotaChangeRequest().withRegion("EastUS").withPayload("{\"NewLimit\":200}"))))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBillingSupportTicketForSubscription.json
     */
    /**
     * Sample code: Create a ticket for Billing related issues.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketForBillingRelatedIssues(com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/billing_service_guid/problemClassifications/billing_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/billing_service_guid")
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSubMgmtSupportTicketForSubscription.json
     */
    /**
     * Sample code: Create a ticket for Subscription Management related issues.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketForSubscriptionManagementRelatedIssues(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/subscription_management_service_guid/problemClassifications/subscription_management_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/subscription_management_service_guid")
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateTechnicalSupportTicketForSubscription.json
     */
    /**
     * Sample code: Create a ticket for Technical issue related to a specific resource.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketForTechnicalIssueRelatedToASpecificResource(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/virtual_machine_running_linux_service_guid/problemClassifications/problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/cddd3eb5-1830-b494-44fd-782f691479dc")
            .withTechnicalTicketDetails(
                new TechnicalTicketDetails()
                    .withResourceId(
                        "/subscriptions/subid/resourceGroups/test/providers/Microsoft.Compute/virtualMachines/testserver"))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateMachineLearningQuotaTicketForDedicatedCores.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for specific VM family cores for Machine Learning service.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForSpecificVMFamilyCoresForMachineLearningService(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/machine_learning_service_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestSubType("BatchAml")
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays
                            .asList(
                                new QuotaChangeRequest()
                                    .withRegion("EastUS")
                                    .withPayload(
                                        "{\"VMFamily\":\"standardA0_A7Family\",\"NewLimit\":200,\"Type\":\"Dedicated\"}"))))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSqlDatawarehouseQuotaTicketForServers.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for Servers for Azure Synapse Analytics.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForServersForAzureSynapseAnalytics(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestSubType("Servers")
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays.asList(new QuotaChangeRequest().withRegion("EastUS").withPayload("{\"NewLimit\":200}"))))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateCoresQuotaTicketForSubscription.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for Compute VM Cores.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForComputeVMCores(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cores_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays
                            .asList(
                                new QuotaChangeRequest()
                                    .withRegion("EastUS")
                                    .withPayload("{\"SKU\":\"DSv3 Series\",\"NewLimit\":104}"))))
            .create();
    }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

Beispiel für eine Antwort

Statuscode:: 202

location: https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/operationResults/operationid?api-version=2020-04-01
azure-asyncoperation: https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/operationsStatus/operationid?api-version=2020-04-01

Statuscode:: 200

{
  "id": "/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket",
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "properties": {
    "supportTicketId": "119120321001170",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid",
    "problemClassificationDisplayName": "SQL Data Warehouse",
    "severity": "moderate",
    "require24X7Response": false,
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredTimeZone": "Pacific Standard Time",
      "country": "usa",
      "preferredSupportLanguage": "en-US"
    },
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequestSubType": "DTUs",
      "quotaChangeRequests": [
        {
          "region": "EastUS",
          "payload": "{\"ServerName\":\"testserver\",\"NewLimit\":54000}"
        }
      ]
    },
    "serviceLevelAgreement": {
      "startTime": "2020-03-20T21:36:18Z",
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240
    },
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanType": "Premier",
    "title": "my title",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "serviceDisplayName": "Service and subscription limits (quotas)",
    "status": "Open",
    "createdDate": "2020-03-20T21:36:18Z",
    "modifiedDate": "2020-03-20T21:36:23Z"
  }
}

Create a ticket to request Quota increase for DTUs for SQL Database

Beispielanforderung

PUT https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket?api-version=2020-04-01

{
  "properties": {
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "title": "my title",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_database_problemClassification_guid",
    "severity": "moderate",
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredContactMethod": "email",
      "preferredTimeZone": "Pacific Standard Time",
      "preferredSupportLanguage": "en-US",
      "country": "usa"
    },
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequestSubType": "DTUs",
      "quotaChangeRequests": [
        {
          "region": "EastUS",
          "payload": "{\"ServerName\":\"testserver\",\"NewLimit\":54000}"
        }
      ]
    }
  }
}

from azure.identity import DefaultAzureCredential
from azure.mgmt.support import MicrosoftSupport

"""
# PREREQUISITES
    pip install azure-identity
    pip install azure-mgmt-support
# USAGE
    python create_a_ticket_to_request_quota_increase_for_dt_us_for_sql_database.py

    Before run the sample, please set the values of the client ID, tenant ID and client secret
    of the AAD application as environment variables: AZURE_CLIENT_ID, AZURE_TENANT_ID,
    AZURE_CLIENT_SECRET. For more info about how to get the value, please see:
    https://docs.microsoft.com/azure/active-directory/develop/howto-create-service-principal-portal
"""


def main():
    client = MicrosoftSupport(
        credential=DefaultAzureCredential(),
        subscription_id="subid",
    )

    response = client.support_tickets.begin_create(
        support_ticket_name="testticket",
        create_support_ticket_parameters={
            "properties": {
                "contactDetails": {
                    "country": "usa",
                    "firstName": "abc",
                    "lastName": "xyz",
                    "preferredContactMethod": "email",
                    "preferredSupportLanguage": "en-US",
                    "preferredTimeZone": "Pacific Standard Time",
                    "primaryEmailAddress": "abc@contoso.com",
                },
                "description": "my description",
                "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_database_problemClassification_guid",
                "quotaTicketDetails": {
                    "quotaChangeRequestSubType": "DTUs",
                    "quotaChangeRequestVersion": "1.0",
                    "quotaChangeRequests": [
                        {"payload": '{"ServerName":"testserver","NewLimit":54000}', "region": "EastUS"}
                    ],
                },
                "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
                "severity": "moderate",
                "title": "my title",
            }
        },
    ).result()
    print(response)


# x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSqlDatabaseQuotaTicketForDTUs.json
if __name__ == "__main__":
    main()

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

package armsupport_test

import (
	"context"
	"log"

	"github.com/Azure/azure-sdk-for-go/sdk/azcore/to"
	"github.com/Azure/azure-sdk-for-go/sdk/azidentity"
	"github.com/Azure/azure-sdk-for-go/sdk/resourcemanager/support/armsupport"
)

// Generated from example definition: https://github.com/Azure/azure-rest-api-specs/blob/7a2ac91de424f271cf91cc8009f3fe9ee8249086/specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSqlDatabaseQuotaTicketForDTUs.json
func ExampleTicketsClient_BeginCreate_createATicketToRequestQuotaIncreaseForDtUsForSqlDatabase() {
	cred, err := azidentity.NewDefaultAzureCredential(nil)
	if err != nil {
		log.Fatalf("failed to obtain a credential: %v", err)
	}
	ctx := context.Background()
	clientFactory, err := armsupport.NewClientFactory("<subscription-id>", cred, nil)
	if err != nil {
		log.Fatalf("failed to create client: %v", err)
	}
	poller, err := clientFactory.NewTicketsClient().BeginCreate(ctx, "testticket", armsupport.TicketDetails{
		Properties: &armsupport.TicketDetailsProperties{
			Description: to.Ptr("my description"),
			ContactDetails: &armsupport.ContactProfile{
				Country:                  to.Ptr("usa"),
				FirstName:                to.Ptr("abc"),
				LastName:                 to.Ptr("xyz"),
				PreferredContactMethod:   to.Ptr(armsupport.PreferredContactMethodEmail),
				PreferredSupportLanguage: to.Ptr("en-US"),
				PreferredTimeZone:        to.Ptr("Pacific Standard Time"),
				PrimaryEmailAddress:      to.Ptr("abc@contoso.com"),
			},
			ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_database_problemClassification_guid"),
			QuotaTicketDetails: &armsupport.QuotaTicketDetails{
				QuotaChangeRequestSubType: to.Ptr("DTUs"),
				QuotaChangeRequestVersion: to.Ptr("1.0"),
				QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
					{
						Payload: to.Ptr("{\"ServerName\":\"testserver\",\"NewLimit\":54000}"),
						Region:  to.Ptr("EastUS"),
					}},
			},
			ServiceID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
			Severity:  to.Ptr(armsupport.SeverityLevelModerate),
			Title:     to.Ptr("my title"),
		},
	}, nil)
	if err != nil {
		log.Fatalf("failed to finish the request: %v", err)
	}
	res, err := poller.PollUntilDone(ctx, nil)
	if err != nil {
		log.Fatalf("failed to pull the result: %v", err)
	}
	// You could use response here. We use blank identifier for just demo purposes.
	_ = res
	// If the HTTP response code is 200 as defined in example definition, your response structure would look as follows. Please pay attention that all the values in the output are fake values for just demo purposes.
	// res.TicketDetails = armsupport.TicketDetails{
	// 	Name: to.Ptr("testticket"),
	// 	Type: to.Ptr("Microsoft.Support/supportTickets"),
	// 	ID: to.Ptr("/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket"),
	// 	Properties: &armsupport.TicketDetailsProperties{
	// 		Description: to.Ptr("my description"),
	// 		ContactDetails: &armsupport.ContactProfile{
	// 			Country: to.Ptr("usa"),
	// 			FirstName: to.Ptr("abc"),
	// 			LastName: to.Ptr("xyz"),
	// 			PreferredContactMethod: to.Ptr(armsupport.PreferredContactMethodEmail),
	// 			PreferredSupportLanguage: to.Ptr("en-US"),
	// 			PreferredTimeZone: to.Ptr("Pacific Standard Time"),
	// 			PrimaryEmailAddress: to.Ptr("abc@contoso.com"),
	// 		},
	// 		CreatedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		ModifiedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:23.000Z"); return t}()),
	// 		ProblemClassificationDisplayName: to.Ptr("SQL database"),
	// 		ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_database_problemClassification_guid"),
	// 		QuotaTicketDetails: &armsupport.QuotaTicketDetails{
	// 			QuotaChangeRequestSubType: to.Ptr("DTUs"),
	// 			QuotaChangeRequestVersion: to.Ptr("1.0"),
	// 			QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
	// 				{
	// 					Payload: to.Ptr("{\"ServerName\":\"testserver\",\"NewLimit\":54000}"),
	// 					Region: to.Ptr("EastUS"),
	// 			}},
	// 		},
	// 		Require24X7Response: to.Ptr(false),
	// 		ServiceDisplayName: to.Ptr("Service and subscription limits (quotas)"),
	// 		ServiceID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
	// 		ServiceLevelAgreement: &armsupport.ServiceLevelAgreement{
	// 			ExpirationTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-21T17:36:18.000Z"); return t}()),
	// 			SLAMinutes: to.Ptr[int32](240),
	// 			StartTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		},
	// 		Severity: to.Ptr(armsupport.SeverityLevelModerate),
	// 		Status: to.Ptr("Open"),
	// 		SupportEngineer: &armsupport.Engineer{
	// 		},
	// 		SupportPlanType: to.Ptr("Premier"),
	// 		SupportTicketID: to.Ptr("119120321001170"),
	// 		Title: to.Ptr("my title"),
	// 	},
	// }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

const { MicrosoftSupport } = require("@azure/arm-support");
const { DefaultAzureCredential } = require("@azure/identity");

/**
 * This sample demonstrates how to Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 *
 * @summary Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSqlDatabaseQuotaTicketForDTUs.json
 */
async function createATicketToRequestQuotaIncreaseForDtUsForSqlDatabase() {
  const subscriptionId = process.env["SUPPORT_SUBSCRIPTION_ID"] || "subid";
  const supportTicketName = "testticket";
  const createSupportTicketParameters = {
    description: "my description",
    contactDetails: {
      country: "usa",
      firstName: "abc",
      lastName: "xyz",
      preferredContactMethod: "email",
      preferredSupportLanguage: "en-US",
      preferredTimeZone: "Pacific Standard Time",
      primaryEmailAddress: "abc@contoso.com",
    },
    problemClassificationId:
      "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_database_problemClassification_guid",
    quotaTicketDetails: {
      quotaChangeRequestSubType: "DTUs",
      quotaChangeRequestVersion: "1.0",
      quotaChangeRequests: [
        {
          payload: '{"ServerName":"testserver","NewLimit":54000}',
          region: "EastUS",
        },
      ],
    },
    serviceId: "/providers/Microsoft.Support/services/quota_service_guid",
    severity: "moderate",
    title: "my title",
  };
  const credential = new DefaultAzureCredential();
  const client = new MicrosoftSupport(credential, subscriptionId);
  const result = await client.supportTickets.beginCreateAndWait(
    supportTicketName,
    createSupportTicketParameters
  );
  console.log(result);
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

using System;
using System.Threading.Tasks;
using Azure;
using Azure.Core;
using Azure.Identity;
using Azure.ResourceManager;
using Azure.ResourceManager.Resources;
using Azure.ResourceManager.Support;
using Azure.ResourceManager.Support.Models;

// Generated from example definition: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSqlDatabaseQuotaTicketForDTUs.json
// this example is just showing the usage of "SupportTickets_Create" operation, for the dependent resources, they will have to be created separately.

// get your azure access token, for more details of how Azure SDK get your access token, please refer to https://learn.microsoft.com/en-us/dotnet/azure/sdk/authentication?tabs=command-line
TokenCredential cred = new DefaultAzureCredential();
// authenticate your client
ArmClient client = new ArmClient(cred);

// this example assumes you already have this SubscriptionResource created on azure
// for more information of creating SubscriptionResource, please refer to the document of SubscriptionResource
string subscriptionId = "subid";
ResourceIdentifier subscriptionResourceId = SubscriptionResource.CreateResourceIdentifier(subscriptionId);
SubscriptionResource subscriptionResource = client.GetSubscriptionResource(subscriptionResourceId);

// get the collection of this SupportTicketResource
SupportTicketCollection collection = subscriptionResource.GetSupportTickets();

// invoke the operation
string supportTicketName = "testticket";
SupportTicketData data = new SupportTicketData()
{
    Description = "my description",
    ProblemClassificationId = "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_database_problemClassification_guid",
    Severity = SupportSeverityLevel.Moderate,
    ContactDetails = new SupportContactProfile("abc", "xyz", PreferredContactMethod.Email, "abc@contoso.com", "Pacific Standard Time", "usa", "en-US"),
    Title = "my title",
    ServiceId = "/providers/Microsoft.Support/services/quota_service_guid",
    QuotaTicketDetails = new QuotaTicketDetails()
    {
        QuotaChangeRequestSubType = "DTUs",
        QuotaChangeRequestVersion = "1.0",
        QuotaChangeRequests =
        {
        new SupportQuotaChangeContent()
        {
        Region = "EastUS",
        Payload = "{\"ServerName\":\"testserver\",\"NewLimit\":54000}",
        }
        },
    },
};
ArmOperation<SupportTicketResource> lro = await collection.CreateOrUpdateAsync(WaitUntil.Completed, supportTicketName, data);
SupportTicketResource result = lro.Value;

// the variable result is a resource, you could call other operations on this instance as well
// but just for demo, we get its data from this resource instance
SupportTicketData resourceData = result.Data;
// for demo we just print out the id
Console.WriteLine($"Succeeded on id: {resourceData.Id}");

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

import com.azure.resourcemanager.support.models.ContactProfile;
import com.azure.resourcemanager.support.models.PreferredContactMethod;
import com.azure.resourcemanager.support.models.QuotaChangeRequest;
import com.azure.resourcemanager.support.models.QuotaTicketDetails;
import com.azure.resourcemanager.support.models.SeverityLevel;
import com.azure.resourcemanager.support.models.TechnicalTicketDetails;
import java.util.Arrays;

/** Samples for SupportTickets Create. */
public final class Main {
    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSqlDatabaseQuotaTicketForDTUs.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for DTUs for SQL Database.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForDTUsForSQLDatabase(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_database_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestSubType("DTUs")
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays
                            .asList(
                                new QuotaChangeRequest()
                                    .withRegion("EastUS")
                                    .withPayload("{\"ServerName\":\"testserver\",\"NewLimit\":54000}"))))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateGenericQuotaTicket.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for services that do not require additional details in the
     * quotaTicketDetails object.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void
        createATicketToRequestQuotaIncreaseForServicesThatDoNotRequireAdditionalDetailsInTheQuotaTicketDetailsObject(
            com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("Increase the maximum throughput per container limit to 10000 for account foo bar")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cosmosdb_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForLowPriorityCores.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for Low-priority cores for a Batch account.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForLowPriorityCoresForABatchAccount(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestSubType("Account")
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays
                            .asList(
                                new QuotaChangeRequest()
                                    .withRegion("EastUS")
                                    .withPayload(
                                        "{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"LowPriority\"}"))))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSqlManagedInstanceQuotaTicket.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for Azure SQL managed instance.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForAzureSQLManagedInstance(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_managedinstance_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestSubType("SQLMI")
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays
                            .asList(
                                new QuotaChangeRequest()
                                    .withRegion("EastUS")
                                    .withPayload("{\"NewLimit\":200, \"Metadata\":null, \"Type\":\"vCore\"}"),
                                new QuotaChangeRequest()
                                    .withRegion("EastUS")
                                    .withPayload("{\"NewLimit\":200, \"Metadata\":null, \"Type\":\"Subnet\"}"))))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForPools.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for Pools for a Batch account.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForPoolsForABatchAccount(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestSubType("Account")
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays
                            .asList(
                                new QuotaChangeRequest()
                                    .withRegion("EastUS")
                                    .withPayload("{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"Pools\"}"))))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForDedicatedCores.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for specific VM family cores for a Batch account.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForSpecificVMFamilyCoresForABatchAccount(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestSubType("Account")
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays
                            .asList(
                                new QuotaChangeRequest()
                                    .withRegion("EastUS")
                                    .withPayload(
                                        "{\"AccountName\":\"test\",\"VMFamily\":\"standardA0_A7Family\",\"NewLimit\":200,\"Type\":\"Dedicated\"}"))))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSqlDatabaseQuotaTicketForServers.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for Servers for SQL Database.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForServersForSQLDatabase(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_database_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestSubType("Servers")
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays.asList(new QuotaChangeRequest().withRegion("EastUS").withPayload("{\"NewLimit\":200}"))))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBillingSupportTicketForSubscription.json
     */
    /**
     * Sample code: Create a ticket for Billing related issues.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketForBillingRelatedIssues(com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/billing_service_guid/problemClassifications/billing_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/billing_service_guid")
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSubMgmtSupportTicketForSubscription.json
     */
    /**
     * Sample code: Create a ticket for Subscription Management related issues.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketForSubscriptionManagementRelatedIssues(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/subscription_management_service_guid/problemClassifications/subscription_management_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/subscription_management_service_guid")
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateTechnicalSupportTicketForSubscription.json
     */
    /**
     * Sample code: Create a ticket for Technical issue related to a specific resource.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketForTechnicalIssueRelatedToASpecificResource(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/virtual_machine_running_linux_service_guid/problemClassifications/problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/cddd3eb5-1830-b494-44fd-782f691479dc")
            .withTechnicalTicketDetails(
                new TechnicalTicketDetails()
                    .withResourceId(
                        "/subscriptions/subid/resourceGroups/test/providers/Microsoft.Compute/virtualMachines/testserver"))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateMachineLearningQuotaTicketForDedicatedCores.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for specific VM family cores for Machine Learning service.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForSpecificVMFamilyCoresForMachineLearningService(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/machine_learning_service_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestSubType("BatchAml")
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays
                            .asList(
                                new QuotaChangeRequest()
                                    .withRegion("EastUS")
                                    .withPayload(
                                        "{\"VMFamily\":\"standardA0_A7Family\",\"NewLimit\":200,\"Type\":\"Dedicated\"}"))))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSqlDatawarehouseQuotaTicketForServers.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for Servers for Azure Synapse Analytics.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForServersForAzureSynapseAnalytics(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestSubType("Servers")
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays.asList(new QuotaChangeRequest().withRegion("EastUS").withPayload("{\"NewLimit\":200}"))))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateCoresQuotaTicketForSubscription.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for Compute VM Cores.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForComputeVMCores(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cores_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays
                            .asList(
                                new QuotaChangeRequest()
                                    .withRegion("EastUS")
                                    .withPayload("{\"SKU\":\"DSv3 Series\",\"NewLimit\":104}"))))
            .create();
    }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

Beispiel für eine Antwort

Statuscode:: 202

location: https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/operationResults/operationid?api-version=2020-04-01
azure-asyncoperation: https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/operationsStatus/operationid?api-version=2020-04-01

Statuscode:: 200

{
  "id": "/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket",
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "properties": {
    "supportTicketId": "119120321001170",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_database_problemClassification_guid",
    "problemClassificationDisplayName": "SQL database",
    "severity": "moderate",
    "require24X7Response": false,
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredTimeZone": "Pacific Standard Time",
      "country": "usa",
      "preferredSupportLanguage": "en-US"
    },
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequestSubType": "DTUs",
      "quotaChangeRequests": [
        {
          "region": "EastUS",
          "payload": "{\"ServerName\":\"testserver\",\"NewLimit\":54000}"
        }
      ]
    },
    "serviceLevelAgreement": {
      "startTime": "2020-03-20T21:36:18Z",
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240
    },
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanType": "Premier",
    "title": "my title",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "serviceDisplayName": "Service and subscription limits (quotas)",
    "status": "Open",
    "createdDate": "2020-03-20T21:36:18Z",
    "modifiedDate": "2020-03-20T21:36:23Z"
  }
}

Create a ticket to request Quota increase for Low-priority cores for a Batch account

Beispielanforderung

PUT https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket?api-version=2020-04-01

{
  "properties": {
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "title": "my title",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    "severity": "moderate",
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredContactMethod": "email",
      "preferredTimeZone": "Pacific Standard Time",
      "preferredSupportLanguage": "en-US",
      "country": "usa"
    },
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequestSubType": "Account",
      "quotaChangeRequests": [
        {
          "region": "EastUS",
          "payload": "{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"LowPriority\"}"
        }
      ]
    }
  }
}

from azure.identity import DefaultAzureCredential
from azure.mgmt.support import MicrosoftSupport

"""
# PREREQUISITES
    pip install azure-identity
    pip install azure-mgmt-support
# USAGE
    python create_a_ticket_to_request_quota_increase_for_lowpriority_cores_for_a_batch_account.py

    Before run the sample, please set the values of the client ID, tenant ID and client secret
    of the AAD application as environment variables: AZURE_CLIENT_ID, AZURE_TENANT_ID,
    AZURE_CLIENT_SECRET. For more info about how to get the value, please see:
    https://docs.microsoft.com/azure/active-directory/develop/howto-create-service-principal-portal
"""


def main():
    client = MicrosoftSupport(
        credential=DefaultAzureCredential(),
        subscription_id="subid",
    )

    response = client.support_tickets.begin_create(
        support_ticket_name="testticket",
        create_support_ticket_parameters={
            "properties": {
                "contactDetails": {
                    "country": "usa",
                    "firstName": "abc",
                    "lastName": "xyz",
                    "preferredContactMethod": "email",
                    "preferredSupportLanguage": "en-US",
                    "preferredTimeZone": "Pacific Standard Time",
                    "primaryEmailAddress": "abc@contoso.com",
                },
                "description": "my description",
                "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
                "quotaTicketDetails": {
                    "quotaChangeRequestSubType": "Account",
                    "quotaChangeRequestVersion": "1.0",
                    "quotaChangeRequests": [
                        {"payload": '{"AccountName":"test","NewLimit":200,"Type":"LowPriority"}', "region": "EastUS"}
                    ],
                },
                "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
                "severity": "moderate",
                "title": "my title",
            }
        },
    ).result()
    print(response)


# x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForLowPriorityCores.json
if __name__ == "__main__":
    main()

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

package armsupport_test

import (
	"context"
	"log"

	"github.com/Azure/azure-sdk-for-go/sdk/azcore/to"
	"github.com/Azure/azure-sdk-for-go/sdk/azidentity"
	"github.com/Azure/azure-sdk-for-go/sdk/resourcemanager/support/armsupport"
)

// Generated from example definition: https://github.com/Azure/azure-rest-api-specs/blob/7a2ac91de424f271cf91cc8009f3fe9ee8249086/specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForLowPriorityCores.json
func ExampleTicketsClient_BeginCreate_createATicketToRequestQuotaIncreaseForLowPriorityCoresForABatchAccount() {
	cred, err := azidentity.NewDefaultAzureCredential(nil)
	if err != nil {
		log.Fatalf("failed to obtain a credential: %v", err)
	}
	ctx := context.Background()
	clientFactory, err := armsupport.NewClientFactory("<subscription-id>", cred, nil)
	if err != nil {
		log.Fatalf("failed to create client: %v", err)
	}
	poller, err := clientFactory.NewTicketsClient().BeginCreate(ctx, "testticket", armsupport.TicketDetails{
		Properties: &armsupport.TicketDetailsProperties{
			Description: to.Ptr("my description"),
			ContactDetails: &armsupport.ContactProfile{
				Country:                  to.Ptr("usa"),
				FirstName:                to.Ptr("abc"),
				LastName:                 to.Ptr("xyz"),
				PreferredContactMethod:   to.Ptr(armsupport.PreferredContactMethodEmail),
				PreferredSupportLanguage: to.Ptr("en-US"),
				PreferredTimeZone:        to.Ptr("Pacific Standard Time"),
				PrimaryEmailAddress:      to.Ptr("abc@contoso.com"),
			},
			ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid"),
			QuotaTicketDetails: &armsupport.QuotaTicketDetails{
				QuotaChangeRequestSubType: to.Ptr("Account"),
				QuotaChangeRequestVersion: to.Ptr("1.0"),
				QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
					{
						Payload: to.Ptr("{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"LowPriority\"}"),
						Region:  to.Ptr("EastUS"),
					}},
			},
			ServiceID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
			Severity:  to.Ptr(armsupport.SeverityLevelModerate),
			Title:     to.Ptr("my title"),
		},
	}, nil)
	if err != nil {
		log.Fatalf("failed to finish the request: %v", err)
	}
	res, err := poller.PollUntilDone(ctx, nil)
	if err != nil {
		log.Fatalf("failed to pull the result: %v", err)
	}
	// You could use response here. We use blank identifier for just demo purposes.
	_ = res
	// If the HTTP response code is 200 as defined in example definition, your response structure would look as follows. Please pay attention that all the values in the output are fake values for just demo purposes.
	// res.TicketDetails = armsupport.TicketDetails{
	// 	Name: to.Ptr("testticket"),
	// 	Type: to.Ptr("Microsoft.Support/supportTickets"),
	// 	ID: to.Ptr("/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket"),
	// 	Properties: &armsupport.TicketDetailsProperties{
	// 		Description: to.Ptr("my description"),
	// 		ContactDetails: &armsupport.ContactProfile{
	// 			Country: to.Ptr("usa"),
	// 			FirstName: to.Ptr("abc"),
	// 			LastName: to.Ptr("xyz"),
	// 			PreferredContactMethod: to.Ptr(armsupport.PreferredContactMethodEmail),
	// 			PreferredSupportLanguage: to.Ptr("en-US"),
	// 			PreferredTimeZone: to.Ptr("Pacific Standard Time"),
	// 			PrimaryEmailAddress: to.Ptr("abc@contoso.com"),
	// 		},
	// 		CreatedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		ModifiedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:23.000Z"); return t}()),
	// 		ProblemClassificationDisplayName: to.Ptr("Batch"),
	// 		ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid"),
	// 		QuotaTicketDetails: &armsupport.QuotaTicketDetails{
	// 			QuotaChangeRequestSubType: to.Ptr("Account"),
	// 			QuotaChangeRequestVersion: to.Ptr("1.0"),
	// 			QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
	// 				{
	// 					Payload: to.Ptr("{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"LowPriority\"}"),
	// 					Region: to.Ptr("EastUS"),
	// 			}},
	// 		},
	// 		Require24X7Response: to.Ptr(false),
	// 		ServiceDisplayName: to.Ptr("Service and subscription limits (quotas)"),
	// 		ServiceID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
	// 		ServiceLevelAgreement: &armsupport.ServiceLevelAgreement{
	// 			ExpirationTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-21T17:36:18.000Z"); return t}()),
	// 			SLAMinutes: to.Ptr[int32](240),
	// 			StartTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		},
	// 		Severity: to.Ptr(armsupport.SeverityLevelModerate),
	// 		Status: to.Ptr("Open"),
	// 		SupportEngineer: &armsupport.Engineer{
	// 		},
	// 		SupportPlanType: to.Ptr("Premier"),
	// 		SupportTicketID: to.Ptr("119120321001170"),
	// 		Title: to.Ptr("my title"),
	// 	},
	// }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

const { MicrosoftSupport } = require("@azure/arm-support");
const { DefaultAzureCredential } = require("@azure/identity");

/**
 * This sample demonstrates how to Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 *
 * @summary Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForLowPriorityCores.json
 */
async function createATicketToRequestQuotaIncreaseForLowPriorityCoresForABatchAccount() {
  const subscriptionId = process.env["SUPPORT_SUBSCRIPTION_ID"] || "subid";
  const supportTicketName = "testticket";
  const createSupportTicketParameters = {
    description: "my description",
    contactDetails: {
      country: "usa",
      firstName: "abc",
      lastName: "xyz",
      preferredContactMethod: "email",
      preferredSupportLanguage: "en-US",
      preferredTimeZone: "Pacific Standard Time",
      primaryEmailAddress: "abc@contoso.com",
    },
    problemClassificationId:
      "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    quotaTicketDetails: {
      quotaChangeRequestSubType: "Account",
      quotaChangeRequestVersion: "1.0",
      quotaChangeRequests: [
        {
          payload: '{"AccountName":"test","NewLimit":200,"Type":"LowPriority"}',
          region: "EastUS",
        },
      ],
    },
    serviceId: "/providers/Microsoft.Support/services/quota_service_guid",
    severity: "moderate",
    title: "my title",
  };
  const credential = new DefaultAzureCredential();
  const client = new MicrosoftSupport(credential, subscriptionId);
  const result = await client.supportTickets.beginCreateAndWait(
    supportTicketName,
    createSupportTicketParameters
  );
  console.log(result);
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

using System;
using System.Threading.Tasks;
using Azure;
using Azure.Core;
using Azure.Identity;
using Azure.ResourceManager;
using Azure.ResourceManager.Resources;
using Azure.ResourceManager.Support;
using Azure.ResourceManager.Support.Models;

// Generated from example definition: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForLowPriorityCores.json
// this example is just showing the usage of "SupportTickets_Create" operation, for the dependent resources, they will have to be created separately.

// get your azure access token, for more details of how Azure SDK get your access token, please refer to https://learn.microsoft.com/en-us/dotnet/azure/sdk/authentication?tabs=command-line
TokenCredential cred = new DefaultAzureCredential();
// authenticate your client
ArmClient client = new ArmClient(cred);

// this example assumes you already have this SubscriptionResource created on azure
// for more information of creating SubscriptionResource, please refer to the document of SubscriptionResource
string subscriptionId = "subid";
ResourceIdentifier subscriptionResourceId = SubscriptionResource.CreateResourceIdentifier(subscriptionId);
SubscriptionResource subscriptionResource = client.GetSubscriptionResource(subscriptionResourceId);

// get the collection of this SupportTicketResource
SupportTicketCollection collection = subscriptionResource.GetSupportTickets();

// invoke the operation
string supportTicketName = "testticket";
SupportTicketData data = new SupportTicketData()
{
    Description = "my description",
    ProblemClassificationId = "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    Severity = SupportSeverityLevel.Moderate,
    ContactDetails = new SupportContactProfile("abc", "xyz", PreferredContactMethod.Email, "abc@contoso.com", "Pacific Standard Time", "usa", "en-US"),
    Title = "my title",
    ServiceId = "/providers/Microsoft.Support/services/quota_service_guid",
    QuotaTicketDetails = new QuotaTicketDetails()
    {
        QuotaChangeRequestSubType = "Account",
        QuotaChangeRequestVersion = "1.0",
        QuotaChangeRequests =
        {
        new SupportQuotaChangeContent()
        {
        Region = "EastUS",
        Payload = "{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"LowPriority\"}",
        }
        },
    },
};
ArmOperation<SupportTicketResource> lro = await collection.CreateOrUpdateAsync(WaitUntil.Completed, supportTicketName, data);
SupportTicketResource result = lro.Value;

// the variable result is a resource, you could call other operations on this instance as well
// but just for demo, we get its data from this resource instance
SupportTicketData resourceData = result.Data;
// for demo we just print out the id
Console.WriteLine($"Succeeded on id: {resourceData.Id}");

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

Beispiel für eine Antwort

Statuscode:: 202

location: https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/operationResults/operationid?api-version=2020-04-01
azure-asyncoperation: https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/operationsStatus/operationid?api-version=2020-04-01

Statuscode:: 200

{
  "id": "/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket",
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "properties": {
    "supportTicketId": "119120321001170",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    "problemClassificationDisplayName": "Batch",
    "severity": "moderate",
    "require24X7Response": false,
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredTimeZone": "Pacific Standard Time",
      "country": "usa",
      "preferredSupportLanguage": "en-US"
    },
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequestSubType": "Account",
      "quotaChangeRequests": [
        {
          "region": "EastUS",
          "payload": "{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"LowPriority\"}"
        }
      ]
    },
    "serviceLevelAgreement": {
      "startTime": "2020-03-20T21:36:18Z",
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240
    },
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanType": "Premier",
    "title": "my title",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "serviceDisplayName": "Service and subscription limits (quotas)",
    "status": "Open",
    "createdDate": "2020-03-20T21:36:18Z",
    "modifiedDate": "2020-03-20T21:36:23Z"
  }
}

Create a ticket to request Quota increase for Low-priority cores for Machine Learning service

Beispielanforderung

PUT https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket?api-version=2020-04-01

{
  "properties": {
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "title": "my title",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/machine_learning_service_problemClassification_guid",
    "severity": "moderate",
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredContactMethod": "email",
      "preferredTimeZone": "Pacific Standard Time",
      "preferredSupportLanguage": "en-US",
      "country": "usa"
    },
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequestSubType": "BatchAml",
      "quotaChangeRequests": [
        {
          "region": "EastUS",
          "payload": "{\"NewLimit\":200,\"Type\":\"LowPriority\"}"
        }
      ]
    }
  }
}

from azure.identity import DefaultAzureCredential
from azure.mgmt.support import MicrosoftSupport

"""
# PREREQUISITES
    pip install azure-identity
    pip install azure-mgmt-support
# USAGE
    python create_a_ticket_to_request_quota_increase_for_lowpriority_cores_for_machine_learning_service.py

    Before run the sample, please set the values of the client ID, tenant ID and client secret
    of the AAD application as environment variables: AZURE_CLIENT_ID, AZURE_TENANT_ID,
    AZURE_CLIENT_SECRET. For more info about how to get the value, please see:
    https://docs.microsoft.com/azure/active-directory/develop/howto-create-service-principal-portal
"""


def main():
    client = MicrosoftSupport(
        credential=DefaultAzureCredential(),
        subscription_id="subid",
    )

    response = client.support_tickets.begin_create(
        support_ticket_name="testticket",
        create_support_ticket_parameters={
            "properties": {
                "contactDetails": {
                    "country": "usa",
                    "firstName": "abc",
                    "lastName": "xyz",
                    "preferredContactMethod": "email",
                    "preferredSupportLanguage": "en-US",
                    "preferredTimeZone": "Pacific Standard Time",
                    "primaryEmailAddress": "abc@contoso.com",
                },
                "description": "my description",
                "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/machine_learning_service_problemClassification_guid",
                "quotaTicketDetails": {
                    "quotaChangeRequestSubType": "BatchAml",
                    "quotaChangeRequestVersion": "1.0",
                    "quotaChangeRequests": [{"payload": '{"NewLimit":200,"Type":"LowPriority"}', "region": "EastUS"}],
                },
                "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
                "severity": "moderate",
                "title": "my title",
            }
        },
    ).result()
    print(response)


# x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateMachineLearningQuotaTicketForLowPriorityCores.json
if __name__ == "__main__":
    main()

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

package armsupport_test

import (
	"context"
	"log"

	"github.com/Azure/azure-sdk-for-go/sdk/azcore/to"
	"github.com/Azure/azure-sdk-for-go/sdk/azidentity"
	"github.com/Azure/azure-sdk-for-go/sdk/resourcemanager/support/armsupport"
)

// Generated from example definition: https://github.com/Azure/azure-rest-api-specs/blob/7a2ac91de424f271cf91cc8009f3fe9ee8249086/specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateMachineLearningQuotaTicketForLowPriorityCores.json
func ExampleTicketsClient_BeginCreate_createATicketToRequestQuotaIncreaseForLowPriorityCoresForMachineLearningService() {
	cred, err := azidentity.NewDefaultAzureCredential(nil)
	if err != nil {
		log.Fatalf("failed to obtain a credential: %v", err)
	}
	ctx := context.Background()
	clientFactory, err := armsupport.NewClientFactory("<subscription-id>", cred, nil)
	if err != nil {
		log.Fatalf("failed to create client: %v", err)
	}
	poller, err := clientFactory.NewTicketsClient().BeginCreate(ctx, "testticket", armsupport.TicketDetails{
		Properties: &armsupport.TicketDetailsProperties{
			Description: to.Ptr("my description"),
			ContactDetails: &armsupport.ContactProfile{
				Country:                  to.Ptr("usa"),
				FirstName:                to.Ptr("abc"),
				LastName:                 to.Ptr("xyz"),
				PreferredContactMethod:   to.Ptr(armsupport.PreferredContactMethodEmail),
				PreferredSupportLanguage: to.Ptr("en-US"),
				PreferredTimeZone:        to.Ptr("Pacific Standard Time"),
				PrimaryEmailAddress:      to.Ptr("abc@contoso.com"),
			},
			ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/machine_learning_service_problemClassification_guid"),
			QuotaTicketDetails: &armsupport.QuotaTicketDetails{
				QuotaChangeRequestSubType: to.Ptr("BatchAml"),
				QuotaChangeRequestVersion: to.Ptr("1.0"),
				QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
					{
						Payload: to.Ptr("{\"NewLimit\":200,\"Type\":\"LowPriority\"}"),
						Region:  to.Ptr("EastUS"),
					}},
			},
			ServiceID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
			Severity:  to.Ptr(armsupport.SeverityLevelModerate),
			Title:     to.Ptr("my title"),
		},
	}, nil)
	if err != nil {
		log.Fatalf("failed to finish the request: %v", err)
	}
	res, err := poller.PollUntilDone(ctx, nil)
	if err != nil {
		log.Fatalf("failed to pull the result: %v", err)
	}
	// You could use response here. We use blank identifier for just demo purposes.
	_ = res
	// If the HTTP response code is 200 as defined in example definition, your response structure would look as follows. Please pay attention that all the values in the output are fake values for just demo purposes.
	// res.TicketDetails = armsupport.TicketDetails{
	// 	Name: to.Ptr("testticket"),
	// 	Type: to.Ptr("Microsoft.Support/supportTickets"),
	// 	ID: to.Ptr("/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket"),
	// 	Properties: &armsupport.TicketDetailsProperties{
	// 		Description: to.Ptr("my description"),
	// 		ContactDetails: &armsupport.ContactProfile{
	// 			Country: to.Ptr("usa"),
	// 			FirstName: to.Ptr("abc"),
	// 			LastName: to.Ptr("xyz"),
	// 			PreferredContactMethod: to.Ptr(armsupport.PreferredContactMethodEmail),
	// 			PreferredSupportLanguage: to.Ptr("en-US"),
	// 			PreferredTimeZone: to.Ptr("Pacific Standard Time"),
	// 			PrimaryEmailAddress: to.Ptr("abc@contoso.com"),
	// 		},
	// 		CreatedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		ModifiedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:23.000Z"); return t}()),
	// 		ProblemClassificationDisplayName: to.Ptr("Machine Learning service"),
	// 		ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/machine_learning_service_problemClassification_guid"),
	// 		QuotaTicketDetails: &armsupport.QuotaTicketDetails{
	// 			QuotaChangeRequestSubType: to.Ptr("Account"),
	// 			QuotaChangeRequestVersion: to.Ptr("1.0"),
	// 			QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
	// 				{
	// 					Payload: to.Ptr("{\"NewLimit\":200,\"Type\":\"LowPriority\"}"),
	// 					Region: to.Ptr("EastUS"),
	// 			}},
	// 		},
	// 		Require24X7Response: to.Ptr(false),
	// 		ServiceDisplayName: to.Ptr("Service and subscription limits (quotas)"),
	// 		ServiceID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
	// 		ServiceLevelAgreement: &armsupport.ServiceLevelAgreement{
	// 			ExpirationTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-21T17:36:18.000Z"); return t}()),
	// 			SLAMinutes: to.Ptr[int32](240),
	// 			StartTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		},
	// 		Severity: to.Ptr(armsupport.SeverityLevelModerate),
	// 		Status: to.Ptr("Open"),
	// 		SupportEngineer: &armsupport.Engineer{
	// 		},
	// 		SupportPlanType: to.Ptr("Premier"),
	// 		SupportTicketID: to.Ptr("119120321001170"),
	// 		Title: to.Ptr("my title"),
	// 	},
	// }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

const { MicrosoftSupport } = require("@azure/arm-support");
const { DefaultAzureCredential } = require("@azure/identity");

/**
 * This sample demonstrates how to Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 *
 * @summary Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateMachineLearningQuotaTicketForLowPriorityCores.json
 */
async function createATicketToRequestQuotaIncreaseForLowPriorityCoresForMachineLearningService() {
  const subscriptionId = process.env["SUPPORT_SUBSCRIPTION_ID"] || "subid";
  const supportTicketName = "testticket";
  const createSupportTicketParameters = {
    description: "my description",
    contactDetails: {
      country: "usa",
      firstName: "abc",
      lastName: "xyz",
      preferredContactMethod: "email",
      preferredSupportLanguage: "en-US",
      preferredTimeZone: "Pacific Standard Time",
      primaryEmailAddress: "abc@contoso.com",
    },
    problemClassificationId:
      "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/machine_learning_service_problemClassification_guid",
    quotaTicketDetails: {
      quotaChangeRequestSubType: "BatchAml",
      quotaChangeRequestVersion: "1.0",
      quotaChangeRequests: [{ payload: '{"NewLimit":200,"Type":"LowPriority"}', region: "EastUS" }],
    },
    serviceId: "/providers/Microsoft.Support/services/quota_service_guid",
    severity: "moderate",
    title: "my title",
  };
  const credential = new DefaultAzureCredential();
  const client = new MicrosoftSupport(credential, subscriptionId);
  const result = await client.supportTickets.beginCreateAndWait(
    supportTicketName,
    createSupportTicketParameters
  );
  console.log(result);
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

using System;
using System.Threading.Tasks;
using Azure;
using Azure.Core;
using Azure.Identity;
using Azure.ResourceManager;
using Azure.ResourceManager.Resources;
using Azure.ResourceManager.Support;
using Azure.ResourceManager.Support.Models;

// Generated from example definition: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateMachineLearningQuotaTicketForLowPriorityCores.json
// this example is just showing the usage of "SupportTickets_Create" operation, for the dependent resources, they will have to be created separately.

// get your azure access token, for more details of how Azure SDK get your access token, please refer to https://learn.microsoft.com/en-us/dotnet/azure/sdk/authentication?tabs=command-line
TokenCredential cred = new DefaultAzureCredential();
// authenticate your client
ArmClient client = new ArmClient(cred);

// this example assumes you already have this SubscriptionResource created on azure
// for more information of creating SubscriptionResource, please refer to the document of SubscriptionResource
string subscriptionId = "subid";
ResourceIdentifier subscriptionResourceId = SubscriptionResource.CreateResourceIdentifier(subscriptionId);
SubscriptionResource subscriptionResource = client.GetSubscriptionResource(subscriptionResourceId);

// get the collection of this SupportTicketResource
SupportTicketCollection collection = subscriptionResource.GetSupportTickets();

// invoke the operation
string supportTicketName = "testticket";
SupportTicketData data = new SupportTicketData()
{
    Description = "my description",
    ProblemClassificationId = "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/machine_learning_service_problemClassification_guid",
    Severity = SupportSeverityLevel.Moderate,
    ContactDetails = new SupportContactProfile("abc", "xyz", PreferredContactMethod.Email, "abc@contoso.com", "Pacific Standard Time", "usa", "en-US"),
    Title = "my title",
    ServiceId = "/providers/Microsoft.Support/services/quota_service_guid",
    QuotaTicketDetails = new QuotaTicketDetails()
    {
        QuotaChangeRequestSubType = "BatchAml",
        QuotaChangeRequestVersion = "1.0",
        QuotaChangeRequests =
        {
        new SupportQuotaChangeContent()
        {
        Region = "EastUS",
        Payload = "{\"NewLimit\":200,\"Type\":\"LowPriority\"}",
        }
        },
    },
};
ArmOperation<SupportTicketResource> lro = await collection.CreateOrUpdateAsync(WaitUntil.Completed, supportTicketName, data);
SupportTicketResource result = lro.Value;

// the variable result is a resource, you could call other operations on this instance as well
// but just for demo, we get its data from this resource instance
SupportTicketData resourceData = result.Data;
// for demo we just print out the id
Console.WriteLine($"Succeeded on id: {resourceData.Id}");

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

import com.azure.resourcemanager.support.models.ContactProfile;
import com.azure.resourcemanager.support.models.PreferredContactMethod;
import com.azure.resourcemanager.support.models.QuotaChangeRequest;
import com.azure.resourcemanager.support.models.QuotaTicketDetails;
import com.azure.resourcemanager.support.models.SeverityLevel;
import com.azure.resourcemanager.support.models.TechnicalTicketDetails;
import java.util.Arrays;

/** Samples for SupportTickets Create. */
public final class Main {
    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateMachineLearningQuotaTicketForLowPriorityCores.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for Low-priority cores for Machine Learning service.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForLowPriorityCoresForMachineLearningService(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/machine_learning_service_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestSubType("BatchAml")
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays
                            .asList(
                                new QuotaChangeRequest()
                                    .withRegion("EastUS")
                                    .withPayload("{\"NewLimit\":200,\"Type\":\"LowPriority\"}"))))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateGenericQuotaTicket.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for services that do not require additional details in the
     * quotaTicketDetails object.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void
        createATicketToRequestQuotaIncreaseForServicesThatDoNotRequireAdditionalDetailsInTheQuotaTicketDetailsObject(
            com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("Increase the maximum throughput per container limit to 10000 for account foo bar")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cosmosdb_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForLowPriorityCores.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for Low-priority cores for a Batch account.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForLowPriorityCoresForABatchAccount(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestSubType("Account")
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays
                            .asList(
                                new QuotaChangeRequest()
                                    .withRegion("EastUS")
                                    .withPayload(
                                        "{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"LowPriority\"}"))))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSqlManagedInstanceQuotaTicket.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for Azure SQL managed instance.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForAzureSQLManagedInstance(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_managedinstance_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestSubType("SQLMI")
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays
                            .asList(
                                new QuotaChangeRequest()
                                    .withRegion("EastUS")
                                    .withPayload("{\"NewLimit\":200, \"Metadata\":null, \"Type\":\"vCore\"}"),
                                new QuotaChangeRequest()
                                    .withRegion("EastUS")
                                    .withPayload("{\"NewLimit\":200, \"Metadata\":null, \"Type\":\"Subnet\"}"))))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForPools.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for Pools for a Batch account.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForPoolsForABatchAccount(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestSubType("Account")
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays
                            .asList(
                                new QuotaChangeRequest()
                                    .withRegion("EastUS")
                                    .withPayload("{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"Pools\"}"))))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForDedicatedCores.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for specific VM family cores for a Batch account.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForSpecificVMFamilyCoresForABatchAccount(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestSubType("Account")
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays
                            .asList(
                                new QuotaChangeRequest()
                                    .withRegion("EastUS")
                                    .withPayload(
                                        "{\"AccountName\":\"test\",\"VMFamily\":\"standardA0_A7Family\",\"NewLimit\":200,\"Type\":\"Dedicated\"}"))))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSqlDatabaseQuotaTicketForServers.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for Servers for SQL Database.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForServersForSQLDatabase(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_database_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestSubType("Servers")
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays.asList(new QuotaChangeRequest().withRegion("EastUS").withPayload("{\"NewLimit\":200}"))))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBillingSupportTicketForSubscription.json
     */
    /**
     * Sample code: Create a ticket for Billing related issues.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketForBillingRelatedIssues(com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/billing_service_guid/problemClassifications/billing_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/billing_service_guid")
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSubMgmtSupportTicketForSubscription.json
     */
    /**
     * Sample code: Create a ticket for Subscription Management related issues.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketForSubscriptionManagementRelatedIssues(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/subscription_management_service_guid/problemClassifications/subscription_management_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/subscription_management_service_guid")
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateTechnicalSupportTicketForSubscription.json
     */
    /**
     * Sample code: Create a ticket for Technical issue related to a specific resource.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketForTechnicalIssueRelatedToASpecificResource(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/virtual_machine_running_linux_service_guid/problemClassifications/problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/cddd3eb5-1830-b494-44fd-782f691479dc")
            .withTechnicalTicketDetails(
                new TechnicalTicketDetails()
                    .withResourceId(
                        "/subscriptions/subid/resourceGroups/test/providers/Microsoft.Compute/virtualMachines/testserver"))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateMachineLearningQuotaTicketForDedicatedCores.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for specific VM family cores for Machine Learning service.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForSpecificVMFamilyCoresForMachineLearningService(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/machine_learning_service_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestSubType("BatchAml")
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays
                            .asList(
                                new QuotaChangeRequest()
                                    .withRegion("EastUS")
                                    .withPayload(
                                        "{\"VMFamily\":\"standardA0_A7Family\",\"NewLimit\":200,\"Type\":\"Dedicated\"}"))))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSqlDatawarehouseQuotaTicketForServers.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for Servers for Azure Synapse Analytics.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForServersForAzureSynapseAnalytics(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestSubType("Servers")
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays.asList(new QuotaChangeRequest().withRegion("EastUS").withPayload("{\"NewLimit\":200}"))))
            .create();
    }

    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateCoresQuotaTicketForSubscription.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for Compute VM Cores.
     *
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForComputeVMCores(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager
            .supportTickets()
            .define("testticket")
            .withDescription("my description")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cores_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE)
            .withContactDetails(
                new ContactProfile()
                    .withFirstName("abc")
                    .withLastName("xyz")
                    .withPreferredContactMethod(PreferredContactMethod.EMAIL)
                    .withPrimaryEmailAddress("abc@contoso.com")
                    .withPreferredTimeZone("Pacific Standard Time")
                    .withCountry("usa")
                    .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withQuotaTicketDetails(
                new QuotaTicketDetails()
                    .withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(
                        Arrays
                            .asList(
                                new QuotaChangeRequest()
                                    .withRegion("EastUS")
                                    .withPayload("{\"SKU\":\"DSv3 Series\",\"NewLimit\":104}"))))
            .create();
    }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

Beispiel für eine Antwort

Statuscode:: 202

location: https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/operationResults/operationid?api-version=2020-04-01
azure-asyncoperation: https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/operationsStatus/operationid?api-version=2020-04-01

Statuscode:: 200

{
  "id": "/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket",
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "properties": {
    "supportTicketId": "119120321001170",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/machine_learning_service_problemClassification_guid",
    "problemClassificationDisplayName": "Machine Learning service",
    "severity": "moderate",
    "require24X7Response": false,
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredTimeZone": "Pacific Standard Time",
      "country": "usa",
      "preferredSupportLanguage": "en-US"
    },
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequestSubType": "Account",
      "quotaChangeRequests": [
        {
          "region": "EastUS",
          "payload": "{\"NewLimit\":200,\"Type\":\"LowPriority\"}"
        }
      ]
    },
    "serviceLevelAgreement": {
      "startTime": "2020-03-20T21:36:18Z",
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240
    },
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanType": "Premier",
    "title": "my title",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "serviceDisplayName": "Service and subscription limits (quotas)",
    "status": "Open",
    "createdDate": "2020-03-20T21:36:18Z",
    "modifiedDate": "2020-03-20T21:36:23Z"
  }
}

Create a ticket to request Quota increase for Pools for a Batch account

Beispielanforderung

PUT https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket?api-version=2020-04-01

{
  "properties": {
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "title": "my title",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    "severity": "moderate",
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredContactMethod": "email",
      "preferredTimeZone": "Pacific Standard Time",
      "preferredSupportLanguage": "en-US",
      "country": "usa"
    },
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequestSubType": "Account",
      "quotaChangeRequests": [
        {
          "region": "EastUS",
          "payload": "{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"Pools\"}"
        }
      ]
    }
  }
}

from azure.identity import DefaultAzureCredential
from azure.mgmt.support import MicrosoftSupport

"""
# PREREQUISITES
    pip install azure-identity
    pip install azure-mgmt-support
# USAGE
    python create_a_ticket_to_request_quota_increase_for_pools_for_a_batch_account.py

    Before run the sample, please set the values of the client ID, tenant ID and client secret
    of the AAD application as environment variables: AZURE_CLIENT_ID, AZURE_TENANT_ID,
    AZURE_CLIENT_SECRET. For more info about how to get the value, please see:
    https://docs.microsoft.com/azure/active-directory/develop/howto-create-service-principal-portal
"""


def main():
    client = MicrosoftSupport(
        credential=DefaultAzureCredential(),
        subscription_id="subid",
    )

    response = client.support_tickets.begin_create(
        support_ticket_name="testticket",
        create_support_ticket_parameters={
            "properties": {
                "contactDetails": {
                    "country": "usa",
                    "firstName": "abc",
                    "lastName": "xyz",
                    "preferredContactMethod": "email",
                    "preferredSupportLanguage": "en-US",
                    "preferredTimeZone": "Pacific Standard Time",
                    "primaryEmailAddress": "abc@contoso.com",
                },
                "description": "my description",
                "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
                "quotaTicketDetails": {
                    "quotaChangeRequestSubType": "Account",
                    "quotaChangeRequestVersion": "1.0",
                    "quotaChangeRequests": [
                        {"payload": '{"AccountName":"test","NewLimit":200,"Type":"Pools"}', "region": "EastUS"}
                    ],
                },
                "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
                "severity": "moderate",
                "title": "my title",
            }
        },
    ).result()
    print(response)


# x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForPools.json
if __name__ == "__main__":
    main()

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

package armsupport_test

import (
	"context"
	"log"

	"github.com/Azure/azure-sdk-for-go/sdk/azcore/to"
	"github.com/Azure/azure-sdk-for-go/sdk/azidentity"
	"github.com/Azure/azure-sdk-for-go/sdk/resourcemanager/support/armsupport"
)

// Generated from example definition: https://github.com/Azure/azure-rest-api-specs/blob/7a2ac91de424f271cf91cc8009f3fe9ee8249086/specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForPools.json
func ExampleTicketsClient_BeginCreate_createATicketToRequestQuotaIncreaseForPoolsForABatchAccount() {
	cred, err := azidentity.NewDefaultAzureCredential(nil)
	if err != nil {
		log.Fatalf("failed to obtain a credential: %v", err)
	}
	ctx := context.Background()
	clientFactory, err := armsupport.NewClientFactory("<subscription-id>", cred, nil)
	if err != nil {
		log.Fatalf("failed to create client: %v", err)
	}
	poller, err := clientFactory.NewTicketsClient().BeginCreate(ctx, "testticket", armsupport.TicketDetails{
		Properties: &armsupport.TicketDetailsProperties{
			Description: to.Ptr("my description"),
			ContactDetails: &armsupport.ContactProfile{
				Country:                  to.Ptr("usa"),
				FirstName:                to.Ptr("abc"),
				LastName:                 to.Ptr("xyz"),
				PreferredContactMethod:   to.Ptr(armsupport.PreferredContactMethodEmail),
				PreferredSupportLanguage: to.Ptr("en-US"),
				PreferredTimeZone:        to.Ptr("Pacific Standard Time"),
				PrimaryEmailAddress:      to.Ptr("abc@contoso.com"),
			},
			ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid"),
			QuotaTicketDetails: &armsupport.QuotaTicketDetails{
				QuotaChangeRequestSubType: to.Ptr("Account"),
				QuotaChangeRequestVersion: to.Ptr("1.0"),
				QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
					{
						Payload: to.Ptr("{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"Pools\"}"),
						Region:  to.Ptr("EastUS"),
					}},
			},
			ServiceID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
			Severity:  to.Ptr(armsupport.SeverityLevelModerate),
			Title:     to.Ptr("my title"),
		},
	}, nil)
	if err != nil {
		log.Fatalf("failed to finish the request: %v", err)
	}
	res, err := poller.PollUntilDone(ctx, nil)
	if err != nil {
		log.Fatalf("failed to pull the result: %v", err)
	}
	// You could use response here. We use blank identifier for just demo purposes.
	_ = res
	// If the HTTP response code is 200 as defined in example definition, your response structure would look as follows. Please pay attention that all the values in the output are fake values for just demo purposes.
	// res.TicketDetails = armsupport.TicketDetails{
	// 	Name: to.Ptr("testticket"),
	// 	Type: to.Ptr("Microsoft.Support/supportTickets"),
	// 	ID: to.Ptr("/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket"),
	// 	Properties: &armsupport.TicketDetailsProperties{
	// 		Description: to.Ptr("my description"),
	// 		ContactDetails: &armsupport.ContactProfile{
	// 			Country: to.Ptr("usa"),
	// 			FirstName: to.Ptr("abc"),
	// 			LastName: to.Ptr("xyz"),
	// 			PreferredContactMethod: to.Ptr(armsupport.PreferredContactMethodEmail),
	// 			PreferredSupportLanguage: to.Ptr("en-US"),
	// 			PreferredTimeZone: to.Ptr("Pacific Standard Time"),
	// 			PrimaryEmailAddress: to.Ptr("abc@contoso.com"),
	// 		},
	// 		CreatedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		ModifiedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:23.000Z"); return t}()),
	// 		ProblemClassificationDisplayName: to.Ptr("Batch"),
	// 		ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid"),
	// 		QuotaTicketDetails: &armsupport.QuotaTicketDetails{
	// 			QuotaChangeRequestSubType: to.Ptr("Account"),
	// 			QuotaChangeRequestVersion: to.Ptr("1.0"),
	// 			QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
	// 				{
	// 					Payload: to.Ptr("{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"Pools\"}"),
	// 					Region: to.Ptr("EastUS"),
	// 			}},
	// 		},
	// 		Require24X7Response: to.Ptr(false),
	// 		ServiceDisplayName: to.Ptr("Service and subscription limits (quotas)"),
	// 		ServiceID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
	// 		ServiceLevelAgreement: &armsupport.ServiceLevelAgreement{
	// 			ExpirationTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-21T17:36:18.000Z"); return t}()),
	// 			SLAMinutes: to.Ptr[int32](240),
	// 			StartTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		},
	// 		Severity: to.Ptr(armsupport.SeverityLevelModerate),
	// 		Status: to.Ptr("Open"),
	// 		SupportEngineer: &armsupport.Engineer{
	// 		},
	// 		SupportPlanType: to.Ptr("Premier"),
	// 		SupportTicketID: to.Ptr("119120321001170"),
	// 		Title: to.Ptr("my title"),
	// 	},
	// }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

const { MicrosoftSupport } = require("@azure/arm-support");
const { DefaultAzureCredential } = require("@azure/identity");

/**
 * This sample demonstrates how to Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 *
 * @summary Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForPools.json
 */
async function createATicketToRequestQuotaIncreaseForPoolsForABatchAccount() {
  const subscriptionId = process.env["SUPPORT_SUBSCRIPTION_ID"] || "subid";
  const supportTicketName = "testticket";
  const createSupportTicketParameters = {
    description: "my description",
    contactDetails: {
      country: "usa",
      firstName: "abc",
      lastName: "xyz",
      preferredContactMethod: "email",
      preferredSupportLanguage: "en-US",
      preferredTimeZone: "Pacific Standard Time",
      primaryEmailAddress: "abc@contoso.com",
    },
    problemClassificationId:
      "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    quotaTicketDetails: {
      quotaChangeRequestSubType: "Account",
      quotaChangeRequestVersion: "1.0",
      quotaChangeRequests: [
        {
          payload: '{"AccountName":"test","NewLimit":200,"Type":"Pools"}',
          region: "EastUS",
        },
      ],
    },
    serviceId: "/providers/Microsoft.Support/services/quota_service_guid",
    severity: "moderate",
    title: "my title",
  };
  const credential = new DefaultAzureCredential();
  const client = new MicrosoftSupport(credential, subscriptionId);
  const result = await client.supportTickets.beginCreateAndWait(
    supportTicketName,
    createSupportTicketParameters
  );
  console.log(result);
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

using System;
using System.Threading.Tasks;
using Azure;
using Azure.Core;
using Azure.Identity;
using Azure.ResourceManager;
using Azure.ResourceManager.Resources;
using Azure.ResourceManager.Support;
using Azure.ResourceManager.Support.Models;

// Generated from example definition: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForPools.json
// this example is just showing the usage of "SupportTickets_Create" operation, for the dependent resources, they will have to be created separately.

// get your azure access token, for more details of how Azure SDK get your access token, please refer to https://learn.microsoft.com/en-us/dotnet/azure/sdk/authentication?tabs=command-line
TokenCredential cred = new DefaultAzureCredential();
// authenticate your client
ArmClient client = new ArmClient(cred);

// this example assumes you already have this SubscriptionResource created on azure
// for more information of creating SubscriptionResource, please refer to the document of SubscriptionResource
string subscriptionId = "subid";
ResourceIdentifier subscriptionResourceId = SubscriptionResource.CreateResourceIdentifier(subscriptionId);
SubscriptionResource subscriptionResource = client.GetSubscriptionResource(subscriptionResourceId);

// get the collection of this SupportTicketResource
SupportTicketCollection collection = subscriptionResource.GetSupportTickets();

// invoke the operation
string supportTicketName = "testticket";
SupportTicketData data = new SupportTicketData()
{
    Description = "my description",
    ProblemClassificationId = "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    Severity = SupportSeverityLevel.Moderate,
    ContactDetails = new SupportContactProfile("abc", "xyz", PreferredContactMethod.Email, "abc@contoso.com", "Pacific Standard Time", "usa", "en-US"),
    Title = "my title",
    ServiceId = "/providers/Microsoft.Support/services/quota_service_guid",
    QuotaTicketDetails = new QuotaTicketDetails()
    {
        QuotaChangeRequestSubType = "Account",
        QuotaChangeRequestVersion = "1.0",
        QuotaChangeRequests =
        {
        new SupportQuotaChangeContent()
        {
        Region = "EastUS",
        Payload = "{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"Pools\"}",
        }
        },
    },
};
ArmOperation<SupportTicketResource> lro = await collection.CreateOrUpdateAsync(WaitUntil.Completed, supportTicketName, data);
SupportTicketResource result = lro.Value;

// the variable result is a resource, you could call other operations on this instance as well
// but just for demo, we get its data from this resource instance
SupportTicketData resourceData = result.Data;
// for demo we just print out the id
Console.WriteLine($"Succeeded on id: {resourceData.Id}");

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

Beispiel für eine Antwort

Statuscode:: 202

location: https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/operationResults/operationid?api-version=2020-04-01
azure-asyncoperation: https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/operationsStatus/operationid?api-version=2020-04-01

Statuscode:: 200

{
  "id": "/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket",
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "properties": {
    "supportTicketId": "119120321001170",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    "problemClassificationDisplayName": "Batch",
    "severity": "moderate",
    "require24X7Response": false,
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredTimeZone": "Pacific Standard Time",
      "country": "usa",
      "preferredSupportLanguage": "en-US"
    },
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequestSubType": "Account",
      "quotaChangeRequests": [
        {
          "region": "EastUS",
          "payload": "{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"Pools\"}"
        }
      ]
    },
    "serviceLevelAgreement": {
      "startTime": "2020-03-20T21:36:18Z",
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240
    },
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanType": "Premier",
    "title": "my title",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "serviceDisplayName": "Service and subscription limits (quotas)",
    "status": "Open",
    "createdDate": "2020-03-20T21:36:18Z",
    "modifiedDate": "2020-03-20T21:36:23Z"
  }
}

Create a ticket to request Quota increase for Servers for Azure Synapse Analytics

Beispielanforderung

PUT https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket?api-version=2020-04-01

{
  "properties": {
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "title": "my title",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid",
    "severity": "moderate",
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredContactMethod": "email",
      "preferredTimeZone": "Pacific Standard Time",
      "preferredSupportLanguage": "en-US",
      "country": "usa"
    },
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequestSubType": "Servers",
      "quotaChangeRequests": [
        {
          "region": "EastUS",
          "payload": "{\"NewLimit\":200}"
        }
      ]
    }
  }
}

from azure.identity import DefaultAzureCredential
from azure.mgmt.support import MicrosoftSupport

"""
# PREREQUISITES
    pip install azure-identity
    pip install azure-mgmt-support
# USAGE
    python create_a_ticket_to_request_quota_increase_for_servers_for_azure_synapse_analytics.py

    Before run the sample, please set the values of the client ID, tenant ID and client secret
    of the AAD application as environment variables: AZURE_CLIENT_ID, AZURE_TENANT_ID,
    AZURE_CLIENT_SECRET. For more info about how to get the value, please see:
    https://docs.microsoft.com/azure/active-directory/develop/howto-create-service-principal-portal
"""


def main():
    client = MicrosoftSupport(
        credential=DefaultAzureCredential(),
        subscription_id="subid",
    )

    response = client.support_tickets.begin_create(
        support_ticket_name="testticket",
        create_support_ticket_parameters={
            "properties": {
                "contactDetails": {
                    "country": "usa",
                    "firstName": "abc",
                    "lastName": "xyz",
                    "preferredContactMethod": "email",
                    "preferredSupportLanguage": "en-US",
                    "preferredTimeZone": "Pacific Standard Time",
                    "primaryEmailAddress": "abc@contoso.com",
                },
                "description": "my description",
                "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid",
                "quotaTicketDetails": {
                    "quotaChangeRequestSubType": "Servers",
                    "quotaChangeRequestVersion": "1.0",
                    "quotaChangeRequests": [{"payload": '{"NewLimit":200}', "region": "EastUS"}],
                },
                "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
                "severity": "moderate",
                "title": "my title",
            }
        },
    ).result()
    print(response)


# x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSqlDatawarehouseQuotaTicketForServers.json
if __name__ == "__main__":
    main()

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

package armsupport_test

import (
	"context"
	"log"

	"github.com/Azure/azure-sdk-for-go/sdk/azcore/to"
	"github.com/Azure/azure-sdk-for-go/sdk/azidentity"
	"github.com/Azure/azure-sdk-for-go/sdk/resourcemanager/support/armsupport"
)

// Generated from example definition: https://github.com/Azure/azure-rest-api-specs/blob/7a2ac91de424f271cf91cc8009f3fe9ee8249086/specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSqlDatawarehouseQuotaTicketForServers.json
func ExampleTicketsClient_BeginCreate_createATicketToRequestQuotaIncreaseForServersForAzureSynapseAnalytics() {
	cred, err := azidentity.NewDefaultAzureCredential(nil)
	if err != nil {
		log.Fatalf("failed to obtain a credential: %v", err)
	}
	ctx := context.Background()
	clientFactory, err := armsupport.NewClientFactory("<subscription-id>", cred, nil)
	if err != nil {
		log.Fatalf("failed to create client: %v", err)
	}
	poller, err := clientFactory.NewTicketsClient().BeginCreate(ctx, "testticket", armsupport.TicketDetails{
		Properties: &armsupport.TicketDetailsProperties{
			Description: to.Ptr("my description"),
			ContactDetails: &armsupport.ContactProfile{
				Country:                  to.Ptr("usa"),
				FirstName:                to.Ptr("abc"),
				LastName:                 to.Ptr("xyz"),
				PreferredContactMethod:   to.Ptr(armsupport.PreferredContactMethodEmail),
				PreferredSupportLanguage: to.Ptr("en-US"),
				PreferredTimeZone:        to.Ptr("Pacific Standard Time"),
				PrimaryEmailAddress:      to.Ptr("abc@contoso.com"),
			},
			ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid"),
			QuotaTicketDetails: &armsupport.QuotaTicketDetails{
				QuotaChangeRequestSubType: to.Ptr("Servers"),
				QuotaChangeRequestVersion: to.Ptr("1.0"),
				QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
					{
						Payload: to.Ptr("{\"NewLimit\":200}"),
						Region:  to.Ptr("EastUS"),
					}},
			},
			ServiceID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
			Severity:  to.Ptr(armsupport.SeverityLevelModerate),
			Title:     to.Ptr("my title"),
		},
	}, nil)
	if err != nil {
		log.Fatalf("failed to finish the request: %v", err)
	}
	res, err := poller.PollUntilDone(ctx, nil)
	if err != nil {
		log.Fatalf("failed to pull the result: %v", err)
	}
	// You could use response here. We use blank identifier for just demo purposes.
	_ = res
	// If the HTTP response code is 200 as defined in example definition, your response structure would look as follows. Please pay attention that all the values in the output are fake values for just demo purposes.
	// res.TicketDetails = armsupport.TicketDetails{
	// 	Name: to.Ptr("testticket"),
	// 	Type: to.Ptr("Microsoft.Support/supportTickets"),
	// 	ID: to.Ptr("/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket"),
	// 	Properties: &armsupport.TicketDetailsProperties{
	// 		Description: to.Ptr("my description"),
	// 		ContactDetails: &armsupport.ContactProfile{
	// 			Country: to.Ptr("usa"),
	// 			FirstName: to.Ptr("abc"),
	// 			LastName: to.Ptr("xyz"),
	// 			PreferredContactMethod: to.Ptr(armsupport.PreferredContactMethodEmail),
	// 			PreferredSupportLanguage: to.Ptr("en-US"),
	// 			PreferredTimeZone: to.Ptr("Pacific Standard Time"),
	// 			PrimaryEmailAddress: to.Ptr("abc@contoso.com"),
	// 		},
	// 		CreatedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		ModifiedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:23.000Z"); return t}()),
	// 		ProblemClassificationDisplayName: to.Ptr("SQL Data Warehouse"),
	// 		ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid"),
	// 		QuotaTicketDetails: &armsupport.QuotaTicketDetails{
	// 			QuotaChangeRequestSubType: to.Ptr("Servers"),
	// 			QuotaChangeRequestVersion: to.Ptr("1.0"),
	// 			QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
	// 				{
	// 					Payload: to.Ptr("{\"NewLimit\":200}"),
	// 					Region: to.Ptr("EastUS"),
	// 			}},
	// 		},
	// 		Require24X7Response: to.Ptr(false),
	// 		ServiceDisplayName: to.Ptr("Service and subscription limits (quotas)"),
	// 		ServiceID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
	// 		ServiceLevelAgreement: &armsupport.ServiceLevelAgreement{
	// 			ExpirationTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-21T17:36:18.000Z"); return t}()),
	// 			SLAMinutes: to.Ptr[int32](240),
	// 			StartTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		},
	// 		Severity: to.Ptr(armsupport.SeverityLevelModerate),
	// 		Status: to.Ptr("Open"),
	// 		SupportEngineer: &armsupport.Engineer{
	// 		},
	// 		SupportPlanType: to.Ptr("Premier"),
	// 		SupportTicketID: to.Ptr("119120321001170"),
	// 		Title: to.Ptr("my title"),
	// 	},
	// }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

const { MicrosoftSupport } = require("@azure/arm-support");
const { DefaultAzureCredential } = require("@azure/identity");

/**
 * This sample demonstrates how to Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 *
 * @summary Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSqlDatawarehouseQuotaTicketForServers.json
 */
async function createATicketToRequestQuotaIncreaseForServersForAzureSynapseAnalytics() {
  const subscriptionId = process.env["SUPPORT_SUBSCRIPTION_ID"] || "subid";
  const supportTicketName = "testticket";
  const createSupportTicketParameters = {
    description: "my description",
    contactDetails: {
      country: "usa",
      firstName: "abc",
      lastName: "xyz",
      preferredContactMethod: "email",
      preferredSupportLanguage: "en-US",
      preferredTimeZone: "Pacific Standard Time",
      primaryEmailAddress: "abc@contoso.com",
    },
    problemClassificationId:
      "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid",
    quotaTicketDetails: {
      quotaChangeRequestSubType: "Servers",
      quotaChangeRequestVersion: "1.0",
      quotaChangeRequests: [{ payload: '{"NewLimit":200}', region: "EastUS" }],
    },
    serviceId: "/providers/Microsoft.Support/services/quota_service_guid",
    severity: "moderate",
    title: "my title",
  };
  const credential = new DefaultAzureCredential();
  const client = new MicrosoftSupport(credential, subscriptionId);
  const result = await client.supportTickets.beginCreateAndWait(
    supportTicketName,
    createSupportTicketParameters
  );
  console.log(result);
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

using System;
using System.Threading.Tasks;
using Azure;
using Azure.Core;
using Azure.Identity;
using Azure.ResourceManager;
using Azure.ResourceManager.Resources;
using Azure.ResourceManager.Support;
using Azure.ResourceManager.Support.Models;

// Generated from example definition: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSqlDatawarehouseQuotaTicketForServers.json
// this example is just showing the usage of "SupportTickets_Create" operation, for the dependent resources, they will have to be created separately.

// get your azure access token, for more details of how Azure SDK get your access token, please refer to https://learn.microsoft.com/en-us/dotnet/azure/sdk/authentication?tabs=command-line
TokenCredential cred = new DefaultAzureCredential();
// authenticate your client
ArmClient client = new ArmClient(cred);

// this example assumes you already have this SubscriptionResource created on azure
// for more information of creating SubscriptionResource, please refer to the document of SubscriptionResource
string subscriptionId = "subid";
ResourceIdentifier subscriptionResourceId = SubscriptionResource.CreateResourceIdentifier(subscriptionId);
SubscriptionResource subscriptionResource = client.GetSubscriptionResource(subscriptionResourceId);

// get the collection of this SupportTicketResource
SupportTicketCollection collection = subscriptionResource.GetSupportTickets();

// invoke the operation
string supportTicketName = "testticket";
SupportTicketData data = new SupportTicketData()
{
    Description = "my description",
    ProblemClassificationId = "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid",
    Severity = SupportSeverityLevel.Moderate,
    ContactDetails = new SupportContactProfile("abc", "xyz", PreferredContactMethod.Email, "abc@contoso.com", "Pacific Standard Time", "usa", "en-US"),
    Title = "my title",
    ServiceId = "/providers/Microsoft.Support/services/quota_service_guid",
    QuotaTicketDetails = new QuotaTicketDetails()
    {
        QuotaChangeRequestSubType = "Servers",
        QuotaChangeRequestVersion = "1.0",
        QuotaChangeRequests =
        {
        new SupportQuotaChangeContent()
        {
        Region = "EastUS",
        Payload = "{\"NewLimit\":200}",
        }
        },
    },
};
ArmOperation<SupportTicketResource> lro = await collection.CreateOrUpdateAsync(WaitUntil.Completed, supportTicketName, data);
SupportTicketResource result = lro.Value;

// the variable result is a resource, you could call other operations on this instance as well
// but just for demo, we get its data from this resource instance
SupportTicketData resourceData = result.Data;
// for demo we just print out the id
Console.WriteLine($"Succeeded on id: {resourceData.Id}");

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

Beispiel für eine Antwort

Statuscode:: 202

location: https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/operationResults/operationid?api-version=2020-04-01
azure-asyncoperation: https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/operationsStatus/operationid?api-version=2020-04-01

Statuscode:: 200

{
  "id": "/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket",
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "properties": {
    "supportTicketId": "119120321001170",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid",
    "problemClassificationDisplayName": "SQL Data Warehouse",
    "severity": "moderate",
    "require24X7Response": false,
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredTimeZone": "Pacific Standard Time",
      "country": "usa",
      "preferredSupportLanguage": "en-US"
    },
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequestSubType": "Servers",
      "quotaChangeRequests": [
        {
          "region": "EastUS",
          "payload": "{\"NewLimit\":200}"
        }
      ]
    },
    "serviceLevelAgreement": {
      "startTime": "2020-03-20T21:36:18Z",
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240
    },
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanType": "Premier",
    "title": "my title",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "serviceDisplayName": "Service and subscription limits (quotas)",
    "status": "Open",
    "createdDate": "2020-03-20T21:36:18Z",
    "modifiedDate": "2020-03-20T21:36:23Z"
  }
}

Create a ticket to request Quota increase for Servers for SQL Database

Beispielanforderung

PUT https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket?api-version=2020-04-01

{
  "properties": {
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "title": "my title",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_database_problemClassification_guid",
    "severity": "moderate",
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredContactMethod": "email",
      "preferredTimeZone": "Pacific Standard Time",
      "preferredSupportLanguage": "en-US",
      "country": "usa"
    },
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequestSubType": "Servers",
      "quotaChangeRequests": [
        {
          "region": "EastUS",
          "payload": "{\"NewLimit\":200}"
        }
      ]
    }
  }
}

from azure.identity import DefaultAzureCredential
from azure.mgmt.support import MicrosoftSupport

"""
# PREREQUISITES
    pip install azure-identity
    pip install azure-mgmt-support
# USAGE
    python create_a_ticket_to_request_quota_increase_for_servers_for_sql_database.py

    Before run the sample, please set the values of the client ID, tenant ID and client secret
    of the AAD application as environment variables: AZURE_CLIENT_ID, AZURE_TENANT_ID,
    AZURE_CLIENT_SECRET. For more info about how to get the value, please see:
    https://docs.microsoft.com/azure/active-directory/develop/howto-create-service-principal-portal
"""


def main():
    client = MicrosoftSupport(
        credential=DefaultAzureCredential(),
        subscription_id="subid",
    )

    response = client.support_tickets.begin_create(
        support_ticket_name="testticket",
        create_support_ticket_parameters={
            "properties": {
                "contactDetails": {
                    "country": "usa",
                    "firstName": "abc",
                    "lastName": "xyz",
                    "preferredContactMethod": "email",
                    "preferredSupportLanguage": "en-US",
                    "preferredTimeZone": "Pacific Standard Time",
                    "primaryEmailAddress": "abc@contoso.com",
                },
                "description": "my description",
                "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_database_problemClassification_guid",
                "quotaTicketDetails": {
                    "quotaChangeRequestSubType": "Servers",
                    "quotaChangeRequestVersion": "1.0",
                    "quotaChangeRequests": [{"payload": '{"NewLimit":200}', "region": "EastUS"}],
                },
                "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
                "severity": "moderate",
                "title": "my title",
            }
        },
    ).result()
    print(response)


# x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSqlDatabaseQuotaTicketForServers.json
if __name__ == "__main__":
    main()

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

package armsupport_test

import (
	"context"
	"log"

	"github.com/Azure/azure-sdk-for-go/sdk/azcore/to"
	"github.com/Azure/azure-sdk-for-go/sdk/azidentity"
	"github.com/Azure/azure-sdk-for-go/sdk/resourcemanager/support/armsupport"
)

// Generated from example definition: https://github.com/Azure/azure-rest-api-specs/blob/7a2ac91de424f271cf91cc8009f3fe9ee8249086/specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSqlDatabaseQuotaTicketForServers.json
func ExampleTicketsClient_BeginCreate_createATicketToRequestQuotaIncreaseForServersForSqlDatabase() {
	cred, err := azidentity.NewDefaultAzureCredential(nil)
	if err != nil {
		log.Fatalf("failed to obtain a credential: %v", err)
	}
	ctx := context.Background()
	clientFactory, err := armsupport.NewClientFactory("<subscription-id>", cred, nil)
	if err != nil {
		log.Fatalf("failed to create client: %v", err)
	}
	poller, err := clientFactory.NewTicketsClient().BeginCreate(ctx, "testticket", armsupport.TicketDetails{
		Properties: &armsupport.TicketDetailsProperties{
			Description: to.Ptr("my description"),
			ContactDetails: &armsupport.ContactProfile{
				Country:                  to.Ptr("usa"),
				FirstName:                to.Ptr("abc"),
				LastName:                 to.Ptr("xyz"),
				PreferredContactMethod:   to.Ptr(armsupport.PreferredContactMethodEmail),
				PreferredSupportLanguage: to.Ptr("en-US"),
				PreferredTimeZone:        to.Ptr("Pacific Standard Time"),
				PrimaryEmailAddress:      to.Ptr("abc@contoso.com"),
			},
			ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_database_problemClassification_guid"),
			QuotaTicketDetails: &armsupport.QuotaTicketDetails{
				QuotaChangeRequestSubType: to.Ptr("Servers"),
				QuotaChangeRequestVersion: to.Ptr("1.0"),
				QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
					{
						Payload: to.Ptr("{\"NewLimit\":200}"),
						Region:  to.Ptr("EastUS"),
					}},
			},
			ServiceID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
			Severity:  to.Ptr(armsupport.SeverityLevelModerate),
			Title:     to.Ptr("my title"),
		},
	}, nil)
	if err != nil {
		log.Fatalf("failed to finish the request: %v", err)
	}
	res, err := poller.PollUntilDone(ctx, nil)
	if err != nil {
		log.Fatalf("failed to pull the result: %v", err)
	}
	// You could use response here. We use blank identifier for just demo purposes.
	_ = res
	// If the HTTP response code is 200 as defined in example definition, your response structure would look as follows. Please pay attention that all the values in the output are fake values for just demo purposes.
	// res.TicketDetails = armsupport.TicketDetails{
	// 	Name: to.Ptr("testticket"),
	// 	Type: to.Ptr("Microsoft.Support/supportTickets"),
	// 	ID: to.Ptr("/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket"),
	// 	Properties: &armsupport.TicketDetailsProperties{
	// 		Description: to.Ptr("my description"),
	// 		ContactDetails: &armsupport.ContactProfile{
	// 			Country: to.Ptr("usa"),
	// 			FirstName: to.Ptr("abc"),
	// 			LastName: to.Ptr("xyz"),
	// 			PreferredContactMethod: to.Ptr(armsupport.PreferredContactMethodEmail),
	// 			PreferredSupportLanguage: to.Ptr("en-US"),
	// 			PreferredTimeZone: to.Ptr("Pacific Standard Time"),
	// 			PrimaryEmailAddress: to.Ptr("abc@contoso.com"),
	// 		},
	// 		CreatedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		ModifiedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:23.000Z"); return t}()),
	// 		ProblemClassificationDisplayName: to.Ptr("SQL database"),
	// 		ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_database_problemClassification_guid"),
	// 		QuotaTicketDetails: &armsupport.QuotaTicketDetails{
	// 			QuotaChangeRequestSubType: to.Ptr("Servers"),
	// 			QuotaChangeRequestVersion: to.Ptr("1.0"),
	// 			QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
	// 				{
	// 					Payload: to.Ptr("{\"NewLimit\":200}"),
	// 					Region: to.Ptr("EastUS"),
	// 			}},
	// 		},
	// 		Require24X7Response: to.Ptr(false),
	// 		ServiceDisplayName: to.Ptr("Service and subscription limits (quotas)"),
	// 		ServiceID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
	// 		ServiceLevelAgreement: &armsupport.ServiceLevelAgreement{
	// 			ExpirationTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-21T17:36:18.000Z"); return t}()),
	// 			SLAMinutes: to.Ptr[int32](240),
	// 			StartTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		},
	// 		Severity: to.Ptr(armsupport.SeverityLevelModerate),
	// 		Status: to.Ptr("Open"),
	// 		SupportEngineer: &armsupport.Engineer{
	// 		},
	// 		SupportPlanType: to.Ptr("Premier"),
	// 		SupportTicketID: to.Ptr("119120321001170"),
	// 		Title: to.Ptr("my title"),
	// 	},
	// }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

const { MicrosoftSupport } = require("@azure/arm-support");
const { DefaultAzureCredential } = require("@azure/identity");

/**
 * This sample demonstrates how to Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 *
 * @summary Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSqlDatabaseQuotaTicketForServers.json
 */
async function createATicketToRequestQuotaIncreaseForServersForSqlDatabase() {
  const subscriptionId = process.env["SUPPORT_SUBSCRIPTION_ID"] || "subid";
  const supportTicketName = "testticket";
  const createSupportTicketParameters = {
    description: "my description",
    contactDetails: {
      country: "usa",
      firstName: "abc",
      lastName: "xyz",
      preferredContactMethod: "email",
      preferredSupportLanguage: "en-US",
      preferredTimeZone: "Pacific Standard Time",
      primaryEmailAddress: "abc@contoso.com",
    },
    problemClassificationId:
      "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_database_problemClassification_guid",
    quotaTicketDetails: {
      quotaChangeRequestSubType: "Servers",
      quotaChangeRequestVersion: "1.0",
      quotaChangeRequests: [{ payload: '{"NewLimit":200}', region: "EastUS" }],
    },
    serviceId: "/providers/Microsoft.Support/services/quota_service_guid",
    severity: "moderate",
    title: "my title",
  };
  const credential = new DefaultAzureCredential();
  const client = new MicrosoftSupport(credential, subscriptionId);
  const result = await client.supportTickets.beginCreateAndWait(
    supportTicketName,
    createSupportTicketParameters
  );
  console.log(result);
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

using System;
using System.Threading.Tasks;
using Azure;
using Azure.Core;
using Azure.Identity;
using Azure.ResourceManager;
using Azure.ResourceManager.Resources;
using Azure.ResourceManager.Support;
using Azure.ResourceManager.Support.Models;

// Generated from example definition: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateSqlDatabaseQuotaTicketForServers.json
// this example is just showing the usage of "SupportTickets_Create" operation, for the dependent resources, they will have to be created separately.

// get your azure access token, for more details of how Azure SDK get your access token, please refer to https://learn.microsoft.com/en-us/dotnet/azure/sdk/authentication?tabs=command-line
TokenCredential cred = new DefaultAzureCredential();
// authenticate your client
ArmClient client = new ArmClient(cred);

// this example assumes you already have this SubscriptionResource created on azure
// for more information of creating SubscriptionResource, please refer to the document of SubscriptionResource
string subscriptionId = "subid";
ResourceIdentifier subscriptionResourceId = SubscriptionResource.CreateResourceIdentifier(subscriptionId);
SubscriptionResource subscriptionResource = client.GetSubscriptionResource(subscriptionResourceId);

// get the collection of this SupportTicketResource
SupportTicketCollection collection = subscriptionResource.GetSupportTickets();

// invoke the operation
string supportTicketName = "testticket";
SupportTicketData data = new SupportTicketData()
{
    Description = "my description",
    ProblemClassificationId = "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_database_problemClassification_guid",
    Severity = SupportSeverityLevel.Moderate,
    ContactDetails = new SupportContactProfile("abc", "xyz", PreferredContactMethod.Email, "abc@contoso.com", "Pacific Standard Time", "usa", "en-US"),
    Title = "my title",
    ServiceId = "/providers/Microsoft.Support/services/quota_service_guid",
    QuotaTicketDetails = new QuotaTicketDetails()
    {
        QuotaChangeRequestSubType = "Servers",
        QuotaChangeRequestVersion = "1.0",
        QuotaChangeRequests =
        {
        new SupportQuotaChangeContent()
        {
        Region = "EastUS",
        Payload = "{\"NewLimit\":200}",
        }
        },
    },
};
ArmOperation<SupportTicketResource> lro = await collection.CreateOrUpdateAsync(WaitUntil.Completed, supportTicketName, data);
SupportTicketResource result = lro.Value;

// the variable result is a resource, you could call other operations on this instance as well
// but just for demo, we get its data from this resource instance
SupportTicketData resourceData = result.Data;
// for demo we just print out the id
Console.WriteLine($"Succeeded on id: {resourceData.Id}");

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

Beispiel für eine Antwort

Statuscode:: 202

location: https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/operationResults/operationid?api-version=2020-04-01
azure-asyncoperation: https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/operationsStatus/operationid?api-version=2020-04-01

Statuscode:: 200

{
  "id": "/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket",
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "properties": {
    "supportTicketId": "119120321001170",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_database_problemClassification_guid",
    "problemClassificationDisplayName": "SQL database",
    "severity": "moderate",
    "require24X7Response": false,
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredTimeZone": "Pacific Standard Time",
      "country": "usa",
      "preferredSupportLanguage": "en-US"
    },
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequestSubType": "Servers",
      "quotaChangeRequests": [
        {
          "region": "EastUS",
          "payload": "{\"NewLimit\":200}"
        }
      ]
    },
    "serviceLevelAgreement": {
      "startTime": "2020-03-20T21:36:18Z",
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240
    },
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanType": "Premier",
    "title": "my title",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "serviceDisplayName": "Service and subscription limits (quotas)",
    "status": "Open",
    "createdDate": "2020-03-20T21:36:18Z",
    "modifiedDate": "2020-03-20T21:36:23Z"
  }
}

Create a ticket to request Quota increase for services that do not require additional details in the quotaTicketDetails object

Beispielanforderung

PUT https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket?api-version=2020-04-01

{
  "properties": {
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "title": "my title",
    "description": "Increase the maximum throughput per container limit to 10000 for account foo bar",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cosmosdb_problemClassification_guid",
    "severity": "moderate",
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredContactMethod": "email",
      "preferredTimeZone": "Pacific Standard Time",
      "preferredSupportLanguage": "en-US",
      "country": "usa"
    }
  }
}

from azure.identity import DefaultAzureCredential
from azure.mgmt.support import MicrosoftSupport

"""
# PREREQUISITES
    pip install azure-identity
    pip install azure-mgmt-support
# USAGE
    python create_a_ticket_to_request_quota_increase_for_services_that_do_not_require_additional_details_in_the_quota_ticket_details_object.py

    Before run the sample, please set the values of the client ID, tenant ID and client secret
    of the AAD application as environment variables: AZURE_CLIENT_ID, AZURE_TENANT_ID,
    AZURE_CLIENT_SECRET. For more info about how to get the value, please see:
    https://docs.microsoft.com/azure/active-directory/develop/howto-create-service-principal-portal
"""


def main():
    client = MicrosoftSupport(
        credential=DefaultAzureCredential(),
        subscription_id="subid",
    )

    response = client.support_tickets.begin_create(
        support_ticket_name="testticket",
        create_support_ticket_parameters={
            "properties": {
                "contactDetails": {
                    "country": "usa",
                    "firstName": "abc",
                    "lastName": "xyz",
                    "preferredContactMethod": "email",
                    "preferredSupportLanguage": "en-US",
                    "preferredTimeZone": "Pacific Standard Time",
                    "primaryEmailAddress": "abc@contoso.com",
                },
                "description": "Increase the maximum throughput per container limit to 10000 for account foo bar",
                "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cosmosdb_problemClassification_guid",
                "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
                "severity": "moderate",
                "title": "my title",
            }
        },
    ).result()
    print(response)


# x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateGenericQuotaTicket.json
if __name__ == "__main__":
    main()

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

package armsupport_test

import (
	"context"
	"log"

	"github.com/Azure/azure-sdk-for-go/sdk/azcore/to"
	"github.com/Azure/azure-sdk-for-go/sdk/azidentity"
	"github.com/Azure/azure-sdk-for-go/sdk/resourcemanager/support/armsupport"
)

// Generated from example definition: https://github.com/Azure/azure-rest-api-specs/blob/7a2ac91de424f271cf91cc8009f3fe9ee8249086/specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateGenericQuotaTicket.json
func ExampleTicketsClient_BeginCreate_createATicketToRequestQuotaIncreaseForServicesThatDoNotRequireAdditionalDetailsInTheQuotaTicketDetailsObject() {
	cred, err := azidentity.NewDefaultAzureCredential(nil)
	if err != nil {
		log.Fatalf("failed to obtain a credential: %v", err)
	}
	ctx := context.Background()
	clientFactory, err := armsupport.NewClientFactory("<subscription-id>", cred, nil)
	if err != nil {
		log.Fatalf("failed to create client: %v", err)
	}
	poller, err := clientFactory.NewTicketsClient().BeginCreate(ctx, "testticket", armsupport.TicketDetails{
		Properties: &armsupport.TicketDetailsProperties{
			Description: to.Ptr("Increase the maximum throughput per container limit to 10000 for account foo bar"),
			ContactDetails: &armsupport.ContactProfile{
				Country:                  to.Ptr("usa"),
				FirstName:                to.Ptr("abc"),
				LastName:                 to.Ptr("xyz"),
				PreferredContactMethod:   to.Ptr(armsupport.PreferredContactMethodEmail),
				PreferredSupportLanguage: to.Ptr("en-US"),
				PreferredTimeZone:        to.Ptr("Pacific Standard Time"),
				PrimaryEmailAddress:      to.Ptr("abc@contoso.com"),
			},
			ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cosmosdb_problemClassification_guid"),
			ServiceID:               to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
			Severity:                to.Ptr(armsupport.SeverityLevelModerate),
			Title:                   to.Ptr("my title"),
		},
	}, nil)
	if err != nil {
		log.Fatalf("failed to finish the request: %v", err)
	}
	res, err := poller.PollUntilDone(ctx, nil)
	if err != nil {
		log.Fatalf("failed to pull the result: %v", err)
	}
	// You could use response here. We use blank identifier for just demo purposes.
	_ = res
	// If the HTTP response code is 200 as defined in example definition, your response structure would look as follows. Please pay attention that all the values in the output are fake values for just demo purposes.
	// res.TicketDetails = armsupport.TicketDetails{
	// 	Name: to.Ptr("testticket"),
	// 	Type: to.Ptr("Microsoft.Support/supportTickets"),
	// 	ID: to.Ptr("/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket"),
	// 	Properties: &armsupport.TicketDetailsProperties{
	// 		Description: to.Ptr("Increase the maximum throughput per container limit to 10000 for account foo bar"),
	// 		ContactDetails: &armsupport.ContactProfile{
	// 			Country: to.Ptr("usa"),
	// 			FirstName: to.Ptr("abc"),
	// 			LastName: to.Ptr("xyz"),
	// 			PreferredContactMethod: to.Ptr(armsupport.PreferredContactMethodEmail),
	// 			PreferredSupportLanguage: to.Ptr("en-US"),
	// 			PreferredTimeZone: to.Ptr("Pacific Standard Time"),
	// 			PrimaryEmailAddress: to.Ptr("abc@contoso.com"),
	// 		},
	// 		CreatedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		ModifiedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:23.000Z"); return t}()),
	// 		ProblemClassificationDisplayName: to.Ptr("Cosmos DB"),
	// 		ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cosmosdb_problemClassification_guid"),
	// 		Require24X7Response: to.Ptr(false),
	// 		ServiceDisplayName: to.Ptr("Service and subscription limits (quotas)"),
	// 		ServiceID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
	// 		ServiceLevelAgreement: &armsupport.ServiceLevelAgreement{
	// 			ExpirationTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-21T17:36:18.000Z"); return t}()),
	// 			SLAMinutes: to.Ptr[int32](240),
	// 			StartTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		},
	// 		Severity: to.Ptr(armsupport.SeverityLevelModerate),
	// 		Status: to.Ptr("Open"),
	// 		SupportEngineer: &armsupport.Engineer{
	// 		},
	// 		SupportPlanType: to.Ptr("Premier"),
	// 		SupportTicketID: to.Ptr("119120321001170"),
	// 		Title: to.Ptr("my title"),
	// 	},
	// }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

const { MicrosoftSupport } = require("@azure/arm-support");
const { DefaultAzureCredential } = require("@azure/identity");

/**
 * This sample demonstrates how to Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 *
 * @summary Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateGenericQuotaTicket.json
 */
async function createATicketToRequestQuotaIncreaseForServicesThatDoNotRequireAdditionalDetailsInTheQuotaTicketDetailsObject() {
  const subscriptionId = process.env["SUPPORT_SUBSCRIPTION_ID"] || "subid";
  const supportTicketName = "testticket";
  const createSupportTicketParameters = {
    description: "Increase the maximum throughput per container limit to 10000 for account foo bar",
    contactDetails: {
      country: "usa",
      firstName: "abc",
      lastName: "xyz",
      preferredContactMethod: "email",
      preferredSupportLanguage: "en-US",
      preferredTimeZone: "Pacific Standard Time",
      primaryEmailAddress: "abc@contoso.com",
    },
    problemClassificationId:
      "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cosmosdb_problemClassification_guid",
    serviceId: "/providers/Microsoft.Support/services/quota_service_guid",
    severity: "moderate",
    title: "my title",
  };
  const credential = new DefaultAzureCredential();
  const client = new MicrosoftSupport(credential, subscriptionId);
  const result = await client.supportTickets.beginCreateAndWait(
    supportTicketName,
    createSupportTicketParameters
  );
  console.log(result);
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

using System;
using System.Threading.Tasks;
using Azure;
using Azure.Core;
using Azure.Identity;
using Azure.ResourceManager;
using Azure.ResourceManager.Resources;
using Azure.ResourceManager.Support;
using Azure.ResourceManager.Support.Models;

// Generated from example definition: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateGenericQuotaTicket.json
// this example is just showing the usage of "SupportTickets_Create" operation, for the dependent resources, they will have to be created separately.

// get your azure access token, for more details of how Azure SDK get your access token, please refer to https://learn.microsoft.com/en-us/dotnet/azure/sdk/authentication?tabs=command-line
TokenCredential cred = new DefaultAzureCredential();
// authenticate your client
ArmClient client = new ArmClient(cred);

// this example assumes you already have this SubscriptionResource created on azure
// for more information of creating SubscriptionResource, please refer to the document of SubscriptionResource
string subscriptionId = "subid";
ResourceIdentifier subscriptionResourceId = SubscriptionResource.CreateResourceIdentifier(subscriptionId);
SubscriptionResource subscriptionResource = client.GetSubscriptionResource(subscriptionResourceId);

// get the collection of this SupportTicketResource
SupportTicketCollection collection = subscriptionResource.GetSupportTickets();

// invoke the operation
string supportTicketName = "testticket";
SupportTicketData data = new SupportTicketData()
{
    Description = "Increase the maximum throughput per container limit to 10000 for account foo bar",
    ProblemClassificationId = "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cosmosdb_problemClassification_guid",
    Severity = SupportSeverityLevel.Moderate,
    ContactDetails = new SupportContactProfile("abc", "xyz", PreferredContactMethod.Email, "abc@contoso.com", "Pacific Standard Time", "usa", "en-US"),
    Title = "my title",
    ServiceId = "/providers/Microsoft.Support/services/quota_service_guid",
};
ArmOperation<SupportTicketResource> lro = await collection.CreateOrUpdateAsync(WaitUntil.Completed, supportTicketName, data);
SupportTicketResource result = lro.Value;

// the variable result is a resource, you could call other operations on this instance as well
// but just for demo, we get its data from this resource instance
SupportTicketData resourceData = result.Data;
// for demo we just print out the id
Console.WriteLine($"Succeeded on id: {resourceData.Id}");

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

Beispiel für eine Antwort

Statuscode:: 202

location: https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/operationResults/operationid?api-version=2020-04-01
azure-asyncoperation: https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/operationsStatus/operationid?api-version=2020-04-01

Statuscode:: 200

{
  "id": "/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket",
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "properties": {
    "supportTicketId": "119120321001170",
    "description": "Increase the maximum throughput per container limit to 10000 for account foo bar",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cosmosdb_problemClassification_guid",
    "problemClassificationDisplayName": "Cosmos DB",
    "severity": "moderate",
    "require24X7Response": false,
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredTimeZone": "Pacific Standard Time",
      "country": "usa",
      "preferredSupportLanguage": "en-US"
    },
    "serviceLevelAgreement": {
      "startTime": "2020-03-20T21:36:18Z",
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240
    },
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanType": "Premier",
    "title": "my title",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "serviceDisplayName": "Service and subscription limits (quotas)",
    "status": "Open",
    "createdDate": "2020-03-20T21:36:18Z",
    "modifiedDate": "2020-03-20T21:36:23Z"
  }
}

Create a ticket to request Quota increase for specific VM family cores for a Batch account

Beispielanforderung

PUT https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket?api-version=2020-04-01

{
  "properties": {
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "title": "my title",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    "severity": "moderate",
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredContactMethod": "email",
      "preferredTimeZone": "Pacific Standard Time",
      "preferredSupportLanguage": "en-US",
      "country": "usa"
    },
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequestSubType": "Account",
      "quotaChangeRequests": [
        {
          "region": "EastUS",
          "payload": "{\"AccountName\":\"test\",\"VMFamily\":\"standardA0_A7Family\",\"NewLimit\":200,\"Type\":\"Dedicated\"}"
        }
      ]
    }
  }
}

from azure.identity import DefaultAzureCredential
from azure.mgmt.support import MicrosoftSupport

"""
# PREREQUISITES
    pip install azure-identity
    pip install azure-mgmt-support
# USAGE
    python create_a_ticket_to_request_quota_increase_for_specific_vm_family_cores_for_a_batch_account.py

    Before run the sample, please set the values of the client ID, tenant ID and client secret
    of the AAD application as environment variables: AZURE_CLIENT_ID, AZURE_TENANT_ID,
    AZURE_CLIENT_SECRET. For more info about how to get the value, please see:
    https://docs.microsoft.com/azure/active-directory/develop/howto-create-service-principal-portal
"""


def main():
    client = MicrosoftSupport(
        credential=DefaultAzureCredential(),
        subscription_id="subid",
    )

    response = client.support_tickets.begin_create(
        support_ticket_name="testticket",
        create_support_ticket_parameters={
            "properties": {
                "contactDetails": {
                    "country": "usa",
                    "firstName": "abc",
                    "lastName": "xyz",
                    "preferredContactMethod": "email",
                    "preferredSupportLanguage": "en-US",
                    "preferredTimeZone": "Pacific Standard Time",
                    "primaryEmailAddress": "abc@contoso.com",
                },
                "description": "my description",
                "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
                "quotaTicketDetails": {
                    "quotaChangeRequestSubType": "Account",
                    "quotaChangeRequestVersion": "1.0",
                    "quotaChangeRequests": [
                        {
                            "payload": '{"AccountName":"test","VMFamily":"standardA0_A7Family","NewLimit":200,"Type":"Dedicated"}',
                            "region": "EastUS",
                        }
                    ],
                },
                "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
                "severity": "moderate",
                "title": "my title",
            }
        },
    ).result()
    print(response)


# x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForDedicatedCores.json
if __name__ == "__main__":
    main()

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

package armsupport_test

import (
	"context"
	"log"

	"github.com/Azure/azure-sdk-for-go/sdk/azcore/to"
	"github.com/Azure/azure-sdk-for-go/sdk/azidentity"
	"github.com/Azure/azure-sdk-for-go/sdk/resourcemanager/support/armsupport"
)

// Generated from example definition: https://github.com/Azure/azure-rest-api-specs/blob/7a2ac91de424f271cf91cc8009f3fe9ee8249086/specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForDedicatedCores.json
func ExampleTicketsClient_BeginCreate_createATicketToRequestQuotaIncreaseForSpecificVmFamilyCoresForABatchAccount() {
	cred, err := azidentity.NewDefaultAzureCredential(nil)
	if err != nil {
		log.Fatalf("failed to obtain a credential: %v", err)
	}
	ctx := context.Background()
	clientFactory, err := armsupport.NewClientFactory("<subscription-id>", cred, nil)
	if err != nil {
		log.Fatalf("failed to create client: %v", err)
	}
	poller, err := clientFactory.NewTicketsClient().BeginCreate(ctx, "testticket", armsupport.TicketDetails{
		Properties: &armsupport.TicketDetailsProperties{
			Description: to.Ptr("my description"),
			ContactDetails: &armsupport.ContactProfile{
				Country:                  to.Ptr("usa"),
				FirstName:                to.Ptr("abc"),
				LastName:                 to.Ptr("xyz"),
				PreferredContactMethod:   to.Ptr(armsupport.PreferredContactMethodEmail),
				PreferredSupportLanguage: to.Ptr("en-US"),
				PreferredTimeZone:        to.Ptr("Pacific Standard Time"),
				PrimaryEmailAddress:      to.Ptr("abc@contoso.com"),
			},
			ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid"),
			QuotaTicketDetails: &armsupport.QuotaTicketDetails{
				QuotaChangeRequestSubType: to.Ptr("Account"),
				QuotaChangeRequestVersion: to.Ptr("1.0"),
				QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
					{
						Payload: to.Ptr("{\"AccountName\":\"test\",\"VMFamily\":\"standardA0_A7Family\",\"NewLimit\":200,\"Type\":\"Dedicated\"}"),
						Region:  to.Ptr("EastUS"),
					}},
			},
			ServiceID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
			Severity:  to.Ptr(armsupport.SeverityLevelModerate),
			Title:     to.Ptr("my title"),
		},
	}, nil)
	if err != nil {
		log.Fatalf("failed to finish the request: %v", err)
	}
	res, err := poller.PollUntilDone(ctx, nil)
	if err != nil {
		log.Fatalf("failed to pull the result: %v", err)
	}
	// You could use response here. We use blank identifier for just demo purposes.
	_ = res
	// If the HTTP response code is 200 as defined in example definition, your response structure would look as follows. Please pay attention that all the values in the output are fake values for just demo purposes.
	// res.TicketDetails = armsupport.TicketDetails{
	// 	Name: to.Ptr("testticket"),
	// 	Type: to.Ptr("Microsoft.Support/supportTickets"),
	// 	ID: to.Ptr("/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket"),
	// 	Properties: &armsupport.TicketDetailsProperties{
	// 		Description: to.Ptr("my description"),
	// 		ContactDetails: &armsupport.ContactProfile{
	// 			Country: to.Ptr("usa"),
	// 			FirstName: to.Ptr("abc"),
	// 			LastName: to.Ptr("xyz"),
	// 			PreferredContactMethod: to.Ptr(armsupport.PreferredContactMethodEmail),
	// 			PreferredSupportLanguage: to.Ptr("en-US"),
	// 			PreferredTimeZone: to.Ptr("Pacific Standard Time"),
	// 			PrimaryEmailAddress: to.Ptr("abc@contoso.com"),
	// 		},
	// 		CreatedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		ModifiedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:23.000Z"); return t}()),
	// 		ProblemClassificationDisplayName: to.Ptr("Batch"),
	// 		ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid"),
	// 		QuotaTicketDetails: &armsupport.QuotaTicketDetails{
	// 			QuotaChangeRequestSubType: to.Ptr("Account"),
	// 			QuotaChangeRequestVersion: to.Ptr("1.0"),
	// 			QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
	// 				{
	// 					Payload: to.Ptr("{\"AccountName\":\"test\",\"VMFamily\":\"standardA0_A7Family\",\"NewLimit\":200,\"Type\":\"Dedicated\"}"),
	// 					Region: to.Ptr("EastUS"),
	// 			}},
	// 		},
	// 		Require24X7Response: to.Ptr(false),
	// 		ServiceDisplayName: to.Ptr("Service and subscription limits (quotas)"),
	// 		ServiceID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
	// 		ServiceLevelAgreement: &armsupport.ServiceLevelAgreement{
	// 			ExpirationTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-21T17:36:18.000Z"); return t}()),
	// 			SLAMinutes: to.Ptr[int32](240),
	// 			StartTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		},
	// 		Severity: to.Ptr(armsupport.SeverityLevelModerate),
	// 		Status: to.Ptr("Open"),
	// 		SupportEngineer: &armsupport.Engineer{
	// 		},
	// 		SupportPlanType: to.Ptr("Premier"),
	// 		SupportTicketID: to.Ptr("119120321001170"),
	// 		Title: to.Ptr("my title"),
	// 	},
	// }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

const { MicrosoftSupport } = require("@azure/arm-support");
const { DefaultAzureCredential } = require("@azure/identity");

/**
 * This sample demonstrates how to Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 *
 * @summary Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForDedicatedCores.json
 */
async function createATicketToRequestQuotaIncreaseForSpecificVMFamilyCoresForABatchAccount() {
  const subscriptionId = process.env["SUPPORT_SUBSCRIPTION_ID"] || "subid";
  const supportTicketName = "testticket";
  const createSupportTicketParameters = {
    description: "my description",
    contactDetails: {
      country: "usa",
      firstName: "abc",
      lastName: "xyz",
      preferredContactMethod: "email",
      preferredSupportLanguage: "en-US",
      preferredTimeZone: "Pacific Standard Time",
      primaryEmailAddress: "abc@contoso.com",
    },
    problemClassificationId:
      "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    quotaTicketDetails: {
      quotaChangeRequestSubType: "Account",
      quotaChangeRequestVersion: "1.0",
      quotaChangeRequests: [
        {
          payload:
            '{"AccountName":"test","VMFamily":"standardA0_A7Family","NewLimit":200,"Type":"Dedicated"}',
          region: "EastUS",
        },
      ],
    },
    serviceId: "/providers/Microsoft.Support/services/quota_service_guid",
    severity: "moderate",
    title: "my title",
  };
  const credential = new DefaultAzureCredential();
  const client = new MicrosoftSupport(credential, subscriptionId);
  const result = await client.supportTickets.beginCreateAndWait(
    supportTicketName,
    createSupportTicketParameters
  );
  console.log(result);
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

using System;
using System.Threading.Tasks;
using Azure;
using Azure.Core;
using Azure.Identity;
using Azure.ResourceManager;
using Azure.ResourceManager.Resources;
using Azure.ResourceManager.Support;
using Azure.ResourceManager.Support.Models;

// Generated from example definition: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForDedicatedCores.json
// this example is just showing the usage of "SupportTickets_Create" operation, for the dependent resources, they will have to be created separately.

// get your azure access token, for more details of how Azure SDK get your access token, please refer to https://learn.microsoft.com/en-us/dotnet/azure/sdk/authentication?tabs=command-line
TokenCredential cred = new DefaultAzureCredential();
// authenticate your client
ArmClient client = new ArmClient(cred);

// this example assumes you already have this SubscriptionResource created on azure
// for more information of creating SubscriptionResource, please refer to the document of SubscriptionResource
string subscriptionId = "subid";
ResourceIdentifier subscriptionResourceId = SubscriptionResource.CreateResourceIdentifier(subscriptionId);
SubscriptionResource subscriptionResource = client.GetSubscriptionResource(subscriptionResourceId);

// get the collection of this SupportTicketResource
SupportTicketCollection collection = subscriptionResource.GetSupportTickets();

// invoke the operation
string supportTicketName = "testticket";
SupportTicketData data = new SupportTicketData()
{
    Description = "my description",
    ProblemClassificationId = "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    Severity = SupportSeverityLevel.Moderate,
    ContactDetails = new SupportContactProfile("abc", "xyz", PreferredContactMethod.Email, "abc@contoso.com", "Pacific Standard Time", "usa", "en-US"),
    Title = "my title",
    ServiceId = "/providers/Microsoft.Support/services/quota_service_guid",
    QuotaTicketDetails = new QuotaTicketDetails()
    {
        QuotaChangeRequestSubType = "Account",
        QuotaChangeRequestVersion = "1.0",
        QuotaChangeRequests =
        {
        new SupportQuotaChangeContent()
        {
        Region = "EastUS",
        Payload = "{\"AccountName\":\"test\",\"VMFamily\":\"standardA0_A7Family\",\"NewLimit\":200,\"Type\":\"Dedicated\"}",
        }
        },
    },
};
ArmOperation<SupportTicketResource> lro = await collection.CreateOrUpdateAsync(WaitUntil.Completed, supportTicketName, data);
SupportTicketResource result = lro.Value;

// the variable result is a resource, you could call other operations on this instance as well
// but just for demo, we get its data from this resource instance
SupportTicketData resourceData = result.Data;
// for demo we just print out the id
Console.WriteLine($"Succeeded on id: {resourceData.Id}");

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

Beispiel für eine Antwort

Statuscode:: 202

location: https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/operationResults/operationid?api-version=2020-04-01
azure-asyncoperation: https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/operationsStatus/operationid?api-version=2020-04-01

Statuscode:: 200

{
  "id": "/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket",
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "properties": {
    "supportTicketId": "119120321001170",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    "problemClassificationDisplayName": "Batch",
    "severity": "moderate",
    "require24X7Response": false,
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredTimeZone": "Pacific Standard Time",
      "country": "usa",
      "preferredSupportLanguage": "en-US"
    },
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequestSubType": "Account",
      "quotaChangeRequests": [
        {
          "region": "EastUS",
          "payload": "{\"AccountName\":\"test\",\"VMFamily\":\"standardA0_A7Family\",\"NewLimit\":200,\"Type\":\"Dedicated\"}"
        }
      ]
    },
    "serviceLevelAgreement": {
      "startTime": "2020-03-20T21:36:18Z",
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240
    },
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanType": "Premier",
    "title": "my title",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "serviceDisplayName": "Service and subscription limits (quotas)",
    "status": "Open",
    "createdDate": "2020-03-20T21:36:18Z",
    "modifiedDate": "2020-03-20T21:36:23Z"
  }
}

Create a ticket to request Quota increase for specific VM family cores for Machine Learning service

Beispielanforderung

PUT https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket?api-version=2020-04-01

{
  "properties": {
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "title": "my title",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/machine_learning_service_problemClassification_guid",
    "severity": "moderate",
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredContactMethod": "email",
      "preferredTimeZone": "Pacific Standard Time",
      "preferredSupportLanguage": "en-US",
      "country": "usa"
    },
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequestSubType": "BatchAml",
      "quotaChangeRequests": [
        {
          "region": "EastUS",
          "payload": "{\"VMFamily\":\"standardA0_A7Family\",\"NewLimit\":200,\"Type\":\"Dedicated\"}"
        }
      ]
    }
  }
}

from azure.identity import DefaultAzureCredential
from azure.mgmt.support import MicrosoftSupport

"""
# PREREQUISITES
    pip install azure-identity
    pip install azure-mgmt-support
# USAGE
    python create_a_ticket_to_request_quota_increase_for_specific_vm_family_cores_for_machine_learning_service.py

    Before run the sample, please set the values of the client ID, tenant ID and client secret
    of the AAD application as environment variables: AZURE_CLIENT_ID, AZURE_TENANT_ID,
    AZURE_CLIENT_SECRET. For more info about how to get the value, please see:
    https://docs.microsoft.com/azure/active-directory/develop/howto-create-service-principal-portal
"""


def main():
    client = MicrosoftSupport(
        credential=DefaultAzureCredential(),
        subscription_id="subid",
    )

    response = client.support_tickets.begin_create(
        support_ticket_name="testticket",
        create_support_ticket_parameters={
            "properties": {
                "contactDetails": {
                    "country": "usa",
                    "firstName": "abc",
                    "lastName": "xyz",
                    "preferredContactMethod": "email",
                    "preferredSupportLanguage": "en-US",
                    "preferredTimeZone": "Pacific Standard Time",
                    "primaryEmailAddress": "abc@contoso.com",
                },
                "description": "my description",
                "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/machine_learning_service_problemClassification_guid",
                "quotaTicketDetails": {
                    "quotaChangeRequestSubType": "BatchAml",
                    "quotaChangeRequestVersion": "1.0",
                    "quotaChangeRequests": [
                        {
                            "payload": '{"VMFamily":"standardA0_A7Family","NewLimit":200,"Type":"Dedicated"}',
                            "region": "EastUS",
                        }
                    ],
                },
                "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
                "severity": "moderate",
                "title": "my title",
            }
        },
    ).result()
    print(response)


# x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateMachineLearningQuotaTicketForDedicatedCores.json
if __name__ == "__main__":
    main()

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

package armsupport_test

import (
	"context"
	"log"

	"github.com/Azure/azure-sdk-for-go/sdk/azcore/to"
	"github.com/Azure/azure-sdk-for-go/sdk/azidentity"
	"github.com/Azure/azure-sdk-for-go/sdk/resourcemanager/support/armsupport"
)

// Generated from example definition: https://github.com/Azure/azure-rest-api-specs/blob/7a2ac91de424f271cf91cc8009f3fe9ee8249086/specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateMachineLearningQuotaTicketForDedicatedCores.json
func ExampleTicketsClient_BeginCreate_createATicketToRequestQuotaIncreaseForSpecificVmFamilyCoresForMachineLearningService() {
	cred, err := azidentity.NewDefaultAzureCredential(nil)
	if err != nil {
		log.Fatalf("failed to obtain a credential: %v", err)
	}
	ctx := context.Background()
	clientFactory, err := armsupport.NewClientFactory("<subscription-id>", cred, nil)
	if err != nil {
		log.Fatalf("failed to create client: %v", err)
	}
	poller, err := clientFactory.NewTicketsClient().BeginCreate(ctx, "testticket", armsupport.TicketDetails{
		Properties: &armsupport.TicketDetailsProperties{
			Description: to.Ptr("my description"),
			ContactDetails: &armsupport.ContactProfile{
				Country:                  to.Ptr("usa"),
				FirstName:                to.Ptr("abc"),
				LastName:                 to.Ptr("xyz"),
				PreferredContactMethod:   to.Ptr(armsupport.PreferredContactMethodEmail),
				PreferredSupportLanguage: to.Ptr("en-US"),
				PreferredTimeZone:        to.Ptr("Pacific Standard Time"),
				PrimaryEmailAddress:      to.Ptr("abc@contoso.com"),
			},
			ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/machine_learning_service_problemClassification_guid"),
			QuotaTicketDetails: &armsupport.QuotaTicketDetails{
				QuotaChangeRequestSubType: to.Ptr("BatchAml"),
				QuotaChangeRequestVersion: to.Ptr("1.0"),
				QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
					{
						Payload: to.Ptr("{\"VMFamily\":\"standardA0_A7Family\",\"NewLimit\":200,\"Type\":\"Dedicated\"}"),
						Region:  to.Ptr("EastUS"),
					}},
			},
			ServiceID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
			Severity:  to.Ptr(armsupport.SeverityLevelModerate),
			Title:     to.Ptr("my title"),
		},
	}, nil)
	if err != nil {
		log.Fatalf("failed to finish the request: %v", err)
	}
	res, err := poller.PollUntilDone(ctx, nil)
	if err != nil {
		log.Fatalf("failed to pull the result: %v", err)
	}
	// You could use response here. We use blank identifier for just demo purposes.
	_ = res
	// If the HTTP response code is 200 as defined in example definition, your response structure would look as follows. Please pay attention that all the values in the output are fake values for just demo purposes.
	// res.TicketDetails = armsupport.TicketDetails{
	// 	Name: to.Ptr("testticket"),
	// 	Type: to.Ptr("Microsoft.Support/supportTickets"),
	// 	ID: to.Ptr("/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket"),
	// 	Properties: &armsupport.TicketDetailsProperties{
	// 		Description: to.Ptr("my description"),
	// 		ContactDetails: &armsupport.ContactProfile{
	// 			Country: to.Ptr("usa"),
	// 			FirstName: to.Ptr("abc"),
	// 			LastName: to.Ptr("xyz"),
	// 			PreferredContactMethod: to.Ptr(armsupport.PreferredContactMethodEmail),
	// 			PreferredSupportLanguage: to.Ptr("en-US"),
	// 			PreferredTimeZone: to.Ptr("Pacific Standard Time"),
	// 			PrimaryEmailAddress: to.Ptr("abc@contoso.com"),
	// 		},
	// 		CreatedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		ModifiedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:23.000Z"); return t}()),
	// 		ProblemClassificationDisplayName: to.Ptr("Machine Learning service"),
	// 		ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/machine_learning_service_problemClassification_guid"),
	// 		QuotaTicketDetails: &armsupport.QuotaTicketDetails{
	// 			QuotaChangeRequestSubType: to.Ptr("Account"),
	// 			QuotaChangeRequestVersion: to.Ptr("1.0"),
	// 			QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
	// 				{
	// 					Payload: to.Ptr("{\"VMFamily\":\"standardA0_A7Family\",\"NewLimit\":200,\"Type\":\"Dedicated\"}"),
	// 					Region: to.Ptr("EastUS"),
	// 			}},
	// 		},
	// 		Require24X7Response: to.Ptr(false),
	// 		ServiceDisplayName: to.Ptr("Service and subscription limits (quotas)"),
	// 		ServiceID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
	// 		ServiceLevelAgreement: &armsupport.ServiceLevelAgreement{
	// 			ExpirationTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-21T17:36:18.000Z"); return t}()),
	// 			SLAMinutes: to.Ptr[int32](240),
	// 			StartTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		},
	// 		Severity: to.Ptr(armsupport.SeverityLevelModerate),
	// 		Status: to.Ptr("Open"),
	// 		SupportEngineer: &armsupport.Engineer{
	// 		},
	// 		SupportPlanType: to.Ptr("Premier"),
	// 		SupportTicketID: to.Ptr("119120321001170"),
	// 		Title: to.Ptr("my title"),
	// 	},
	// }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

const { MicrosoftSupport } = require("@azure/arm-support");
const { DefaultAzureCredential } = require("@azure/identity");

/**
 * This sample demonstrates how to Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 *
 * @summary Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateMachineLearningQuotaTicketForDedicatedCores.json
 */
async function createATicketToRequestQuotaIncreaseForSpecificVMFamilyCoresForMachineLearningService() {
  const subscriptionId = process.env["SUPPORT_SUBSCRIPTION_ID"] || "subid";
  const supportTicketName = "testticket";
  const createSupportTicketParameters = {
    description: "my description",
    contactDetails: {
      country: "usa",
      firstName: "abc",
      lastName: "xyz",
      preferredContactMethod: "email",
      preferredSupportLanguage: "en-US",
      preferredTimeZone: "Pacific Standard Time",
      primaryEmailAddress: "abc@contoso.com",
    },
    problemClassificationId:
      "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/machine_learning_service_problemClassification_guid",
    quotaTicketDetails: {
      quotaChangeRequestSubType: "BatchAml",
      quotaChangeRequestVersion: "1.0",
      quotaChangeRequests: [
        {
          payload: '{"VMFamily":"standardA0_A7Family","NewLimit":200,"Type":"Dedicated"}',
          region: "EastUS",
        },
      ],
    },
    serviceId: "/providers/Microsoft.Support/services/quota_service_guid",
    severity: "moderate",
    title: "my title",
  };
  const credential = new DefaultAzureCredential();
  const client = new MicrosoftSupport(credential, subscriptionId);
  const result = await client.supportTickets.beginCreateAndWait(
    supportTicketName,
    createSupportTicketParameters
  );
  console.log(result);
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

using System;
using System.Threading.Tasks;
using Azure;
using Azure.Core;
using Azure.Identity;
using Azure.ResourceManager;
using Azure.ResourceManager.Resources;
using Azure.ResourceManager.Support;
using Azure.ResourceManager.Support.Models;

// Generated from example definition: specification/support/resource-manager/Microsoft.Support/stable/2020-04-01/examples/CreateMachineLearningQuotaTicketForDedicatedCores.json
// this example is just showing the usage of "SupportTickets_Create" operation, for the dependent resources, they will have to be created separately.

// get your azure access token, for more details of how Azure SDK get your access token, please refer to https://learn.microsoft.com/en-us/dotnet/azure/sdk/authentication?tabs=command-line
TokenCredential cred = new DefaultAzureCredential();
// authenticate your client
ArmClient client = new ArmClient(cred);

// this example assumes you already have this SubscriptionResource created on azure
// for more information of creating SubscriptionResource, please refer to the document of SubscriptionResource
string subscriptionId = "subid";
ResourceIdentifier subscriptionResourceId = SubscriptionResource.CreateResourceIdentifier(subscriptionId);
SubscriptionResource subscriptionResource = client.GetSubscriptionResource(subscriptionResourceId);

// get the collection of this SupportTicketResource
SupportTicketCollection collection = subscriptionResource.GetSupportTickets();

// invoke the operation
string supportTicketName = "testticket";
SupportTicketData data = new SupportTicketData()
{
    Description = "my description",
    ProblemClassificationId = "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/machine_learning_service_problemClassification_guid",
    Severity = SupportSeverityLevel.Moderate,
    ContactDetails = new SupportContactProfile("abc", "xyz", PreferredContactMethod.Email, "abc@contoso.com", "Pacific Standard Time", "usa", "en-US"),
    Title = "my title",
    ServiceId = "/providers/Microsoft.Support/services/quota_service_guid",
    QuotaTicketDetails = new QuotaTicketDetails()
    {
        QuotaChangeRequestSubType = "BatchAml",
        QuotaChangeRequestVersion = "1.0",
        QuotaChangeRequests =
        {
        new SupportQuotaChangeContent()
        {
        Region = "EastUS",
        Payload = "{\"VMFamily\":\"standardA0_A7Family\",\"NewLimit\":200,\"Type\":\"Dedicated\"}",
        }
        },
    },
};
ArmOperation<SupportTicketResource> lro = await collection.CreateOrUpdateAsync(WaitUntil.Completed, supportTicketName, data);
SupportTicketResource result = lro.Value;

// the variable result is a resource, you could call other operations on this instance as well
// but just for demo, we get its data from this resource instance
SupportTicketData resourceData = result.Data;
// for demo we just print out the id
Console.WriteLine($"Succeeded on id: {resourceData.Id}");

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

Beispiel für eine Antwort

Statuscode:: 202

location: https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/operationResults/operationid?api-version=2020-04-01
azure-asyncoperation: https://management.azure.com/subscriptions/subid/providers/Microsoft.Support/operationsStatus/operationid?api-version=2020-04-01

Statuscode:: 200

{
  "id": "/subscriptions/subid/providers/Microsoft.Support/supportTickets/testticket",
  "name": "testticket",
  "type": "Microsoft.Support/supportTickets",
  "properties": {
    "supportTicketId": "119120321001170",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/machine_learning_service_problemClassification_guid",
    "problemClassificationDisplayName": "Machine Learning service",
    "severity": "moderate",
    "require24X7Response": false,
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "preferredContactMethod": "email",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredTimeZone": "Pacific Standard Time",
      "country": "usa",
      "preferredSupportLanguage": "en-US"
    },
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequestSubType": "Account",
      "quotaChangeRequests": [
        {
          "region": "EastUS",
          "payload": "{\"VMFamily\":\"standardA0_A7Family\",\"NewLimit\":200,\"Type\":\"Dedicated\"}"
        }
      ]
    },
    "serviceLevelAgreement": {
      "startTime": "2020-03-20T21:36:18Z",
      "expirationTime": "2020-03-21T17:36:18Z",
      "slaMinutes": 240
    },
    "supportEngineer": {
      "emailAddress": null
    },
    "supportPlanType": "Premier",
    "title": "my title",
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "serviceDisplayName": "Service and subscription limits (quotas)",
    "status": "Open",
    "createdDate": "2020-03-20T21:36:18Z",
    "modifiedDate": "2020-03-20T21:36:23Z"
  }
}

Definitionen

Name	Beschreibung
ContactProfile	Kontaktinformationen, die dem Supportticket zugeordnet sind.
ExceptionResponse	Der API-Fehler.
PreferredContactMethod	Bevorzugte Kontaktmethode.
QuotaChangeRequest	Diese Eigenschaft ist erforderlich, um die Region und neue Kontingentgrenzwerte bereitzustellen.
QuotaTicketDetails	Zusätzlicher Satz von Informationen, die für Kontingenterhöhungsunterstützungsticket für bestimmte Kontingenttypen erforderlich sind, z. B.: Virtuelle Computerkerne. Erhalten Sie vollständige Details zur Supportanfrage für die Kontingentnutzlast zusammen mit Beispielen bei Supportkontingentanforderung.
ServiceError	Die API-Fehlerdetails.
ServiceErrorDetail	Die Fehlerdetails.
ServiceLevelAgreement	Details zum Servicelevelvertrag für ein Supportticket.
SeverityLevel	Ein Wert, der die Dringlichkeit des Falls angibt, was wiederum die Reaktionszeit gemäß der Vereinbarung zum Servicelevel des technischen Supports bestimmt, den Sie mit Azure haben. Hinweis: "Höchste kritische Auswirkung", auch bekannt als "Notfall - Schwere Auswirkungen" im Azure-Portal, ist nur für unsere Premium-Kunden reserviert.
SupportEngineer	Supporttechnikerinformationen.
SupportTicketDetails	Objekt, das die SupportTicketDetails-Ressource darstellt.
TechnicalTicketDetails	Zusätzliche Informationen für das Ticket für technischen Support.

ContactProfile

Objekt

Kontaktinformationen, die dem Supportticket zugeordnet sind.

Name	Typ	Beschreibung
additionalEmailAddresses	string[]	Weitere aufgeführte E-Mail-Adressen werden auf jede Korrespondenz über das Supportticket kopiert.
country	string	Land des Benutzers. Dies ist der ISO 3166-1 Alpha-3-Code.
firstName	string	Vorname.
lastName	string	Nachname.
phoneNumber	string	Telefonnummer. Dies ist erforderlich, wenn es sich bei der bevorzugten Kontaktmethode um ein Telefon handelt. Es ist auch erforderlich, wenn Fälle mit dem Schweregrad "kritisch" oder "höchsten kritischenimpact" übermittelt werden.
preferredContactMethod	PreferredContactMethod	Bevorzugte Kontaktmethode.
preferredSupportLanguage	string	Bevorzugte Supportsprache von Azure. Die Supportsprachen variieren je nach Schweregrad, den Sie für Ihr Supportticket auswählen. Weitere Informationen finden Sie unter Azure-Schweregrad und Reaktionsfähigkeit. Verwenden Sie den Standardcode für länderspezifische Sprachen. Gültige Werte sind 'en-us' für Englisch, 'zh-hans' für Chinesisch, 'es-es' für Spanisch, 'fr-fr' für Französisch, 'ja-jp' für Japanisch, 'ko-kr' für Koreanisch, 'ru-ru' für Russisch, 'pt-br' für Portugiesisch, 'it-it' für Italienisch, 'zh-tw' für Chinesisch und 'de-de' für Deutsch.
preferredTimeZone	string	Zeitzone des Benutzers. Dies ist der Name der Zeitzone aus Microsoft-Zeitzonenindexwerten.
primaryEmailAddress	string	Primäre E-Mail-Adresse.

ExceptionResponse

Objekt

Der API-Fehler.

Name	Typ	Beschreibung
error	ServiceError	Die API-Fehlerdetails.

PreferredContactMethod

Enumeration

Bevorzugte Kontaktmethode.

Wert	Beschreibung
email
phone

QuotaChangeRequest

Objekt

Diese Eigenschaft ist erforderlich, um die Region und neue Kontingentgrenzwerte bereitzustellen.

Name	Typ	Beschreibung
payload	string	Nutzlast der Anforderung zur Erhöhung des Kontingents.
region	string	Region, für die die Anforderung zur Erhöhung des Kontingents gestellt wird.

QuotaTicketDetails

Objekt

Zusätzlicher Satz von Informationen, die für Kontingenterhöhungsunterstützungsticket für bestimmte Kontingenttypen erforderlich sind, z. B.: Virtuelle Computerkerne. Erhalten Sie vollständige Details zur Supportanfrage für die Kontingentnutzlast zusammen mit Beispielen bei Supportkontingentanforderung.

Name	Typ	Beschreibung
quotaChangeRequestSubType	string	Erforderlich für bestimmte Kontingenttypen, wenn ein Untertyp vorhanden ist, z. B. Batch, für den Sie eine Kontingenterhöhung anfordern.
quotaChangeRequestVersion	string	Anforderungsversion der Kontingentänderung.
quotaChangeRequests	QuotaChangeRequest[]	Diese Eigenschaft ist erforderlich, um die Region und neue Kontingentgrenzwerte bereitzustellen.

ServiceError

Objekt

Die API-Fehlerdetails.

Name	Typ	Beschreibung
code	string	Der Fehlercode.
details	ServiceErrorDetail[]	Die Liste der Fehlerdetails.
message	string	Die Fehlermeldung.
target	string	Das Ziel des Fehlers.

ServiceErrorDetail

Objekt

Die Fehlerdetails.

Name	Typ	Beschreibung
code	string	Der Fehlercode.
message	string	Die Fehlermeldung.
target	string	Das Ziel des Fehlers.

ServiceLevelAgreement

Objekt

Details zum Servicelevelvertrag für ein Supportticket.

Name	Typ	Beschreibung
expirationTime	string (date-time)	Uhrzeit im UTC-Format (ISO 8601-Format), wenn der Servicelevelvertrag abläuft.
slaMinutes	integer (int32)	Service Level Agreement in Minuten.
startTime	string (date-time)	Uhrzeit im UTC-Format (ISO 8601-Format), wenn der Servicelevelvertrag beginnt.

SeverityLevel

Enumeration

Ein Wert, der die Dringlichkeit des Falls angibt, was wiederum die Reaktionszeit gemäß der Vereinbarung zum Servicelevel des technischen Supports bestimmt, den Sie mit Azure haben. Hinweis: "Höchste kritische Auswirkung", auch bekannt als "Notfall - Schwere Auswirkungen" im Azure-Portal, ist nur für unsere Premium-Kunden reserviert.

Wert	Beschreibung
critical
highestcriticalimpact
minimal
moderate

SupportEngineer

Objekt

Supporttechnikerinformationen.

Name	Typ	Beschreibung
emailAddress	string	E-Mail-Adresse des Azure-Supporttechnikers, der dem Supportticket zugewiesen ist.

SupportTicketDetails

Objekt

Objekt, das die SupportTicketDetails-Ressource darstellt.

Name	Typ	Beschreibung
id	string	ID der Ressource.
name	string	Name der Ressource.
properties.contactDetails	ContactProfile	Kontaktinformationen des Benutzers, der zum Erstellen eines Supporttickets anfordert.
properties.createdDate	string (date-time)	Uhrzeit im UTC-Format (ISO 8601-Format), als das Supportticket erstellt wurde.
properties.description	string	Detaillierte Beschreibung der Frage oder des Problems.
properties.enrollmentId	string	Registrierungs-ID, die dem Supportticket zugeordnet ist.
properties.modifiedDate	string (date-time)	Uhrzeit im UTC-Format (ISO 8601-Format), als das Supportticket zuletzt geändert wurde.
properties.problemClassificationDisplayName	string	Lokalisierter Name der Problemklassifizierung.
properties.problemClassificationId	string	Jeder Azure-Dienst verfügt über einen eigenen Satz von Problemkategorien, auch bekannt als Problemklassifizierung. Dieser Parameter ist die eindeutige ID für den Typ des Problems, das auftreten.
properties.problemStartTime	string (date-time)	Uhrzeit im UTC-Format (ISO 8601-Format), als das Problem gestartet wurde.
properties.quotaTicketDetails	QuotaTicketDetails	Zusätzliche Ticketdetails, die einer Kontingent-Supportticketanfrage zugeordnet sind.
properties.require24X7Response	boolean	Gibt an, ob dies eine 24x7-Antwort von Azure erfordert.
properties.serviceDisplayName	string	Lokalisierter Name des Azure-Diensts.
properties.serviceId	string	Dies ist die Ressourcen-ID der Azure-Dienstressource, die dem Supportticket zugeordnet ist.
properties.serviceLevelAgreement	ServiceLevelAgreement	Informationen zum Servicelevelvertrag für dieses Supportticket.
properties.severity	SeverityLevel	Ein Wert, der die Dringlichkeit des Falls angibt, was wiederum die Reaktionszeit gemäß der Vereinbarung zum Servicelevel des technischen Supports bestimmt, den Sie mit Azure haben. Hinweis: "Höchste kritische Auswirkung", auch bekannt als "Notfall - Schwere Auswirkungen" im Azure-Portal, ist nur für unsere Premium-Kunden reserviert.
properties.status	string	Status des Supporttickets.
properties.supportEngineer	SupportEngineer	Informationen zum Supporttechniker, der an diesem Supportticket arbeitet.
properties.supportPlanType	string	Supportplantyp, der dem Supportticket zugeordnet ist.
properties.supportTicketId	string	Vom System generierte Supportticket-ID, die eindeutig ist.
properties.technicalTicketDetails	TechnicalTicketDetails	Zusätzliche Ticketdetails, die einer technischen Supportticketanfrage zugeordnet sind.
properties.title	string	Titel des Supporttickets.
type	string	Typ der Ressource "Microsoft.Support/supportTickets".

TechnicalTicketDetails

Objekt

Zusätzliche Informationen für das Ticket für technischen Support.

Name	Typ	Beschreibung
resourceId	string	Dies ist die Ressourcen-ID der Azure-Dienstressource (z. B. eine Ressource eines virtuellen Computers oder eine HDInsight-Ressource), für die das Supportticket erstellt wird.

Freigeben über

Support Tickets - Create

URI-Parameter

Anforderungstext

Antworten

Sicherheit

azure_auth

Bereiche

Beispiele

Create a ticket for Billing related issues

Beispielanforderung

Beispiel für eine Antwort

Create a ticket for Subscription Management related issues

Beispielanforderung

Beispiel für eine Antwort

Create a ticket for Technical issue related to a specific resource

Beispielanforderung

Beispiel für eine Antwort

Create a ticket to request Quota increase for Active Jobs and Job Schedules for a Batch account

Beispielanforderung

Beispiel für eine Antwort

Create a ticket to request Quota increase for Azure Lab Services for a subscription

Beispielanforderung

Beispiel für eine Antwort

Create a ticket to request Quota increase for Azure SQL managed instance

Beispielanforderung

Beispiel für eine Antwort

Create a ticket to request Quota increase for Batch accounts for a subscription

Beispielanforderung

Beispiel für eine Antwort

Create a ticket to request Quota increase for Compute VM Cores

Beispielanforderung

Beispiel für eine Antwort

Create a ticket to request Quota increase for DTUs for Azure Synapse Analytics

Beispielanforderung

Beispiel für eine Antwort

Create a ticket to request Quota increase for DTUs for SQL Database

Beispielanforderung

Beispiel für eine Antwort

Create a ticket to request Quota increase for Low-priority cores for a Batch account

Beispielanforderung

Beispiel für eine Antwort

Create a ticket to request Quota increase for Low-priority cores for Machine Learning service

Beispielanforderung

Beispiel für eine Antwort

Create a ticket to request Quota increase for Pools for a Batch account

Beispielanforderung

Beispiel für eine Antwort

Create a ticket to request Quota increase for Servers for Azure Synapse Analytics

Beispielanforderung

Beispiel für eine Antwort

Create a ticket to request Quota increase for Servers for SQL Database

Beispielanforderung

Beispiel für eine Antwort

Create a ticket to request Quota increase for services that do not require additional details in the quotaTicketDetails object

Beispielanforderung

Beispiel für eine Antwort

Create a ticket to request Quota increase for specific VM family cores for a Batch account

Beispielanforderung

Beispiel für eine Antwort

Create a ticket to request Quota increase for specific VM family cores for Machine Learning service

Beispielanforderung

Beispiel für eine Antwort

Definitionen

ContactProfile

ExceptionResponse

PreferredContactMethod

QuotaChangeRequest

QuotaTicketDetails

ServiceError

ServiceErrorDetail

ServiceLevelAgreement

SeverityLevel

SupportEngineer

SupportTicketDetails

TechnicalTicketDetails