Enable patient journeys

Important

This content is archived and is not being updated. For the latest documentation, go to What's new in Microsoft Cloud for Healthcare. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.

Enabled for Public preview General availability
Users by admins, makers, or analysts Feb 6, 2023 -

Business value

Patient journey mapping provides a better understanding of your patients, their real journey, and knowing what stages are more important for you as a provider.

Feature details

Analyze your patient's journeys and optimize their experience with you as a provider. With a healthcare journey map in place, you'll be able to detect patient experience flaws and come up with experience-enhancing improvements that will result in more positive reviews, ultimately attracting more patients.

See also

Configure patient journey (docs)