Get faster insights at scale with auto-management of segments, measures

Important

Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned

Enabled for	Public preview	Early access	General availability
Admins, makers, marketers, or analysts, automatically	Jun 2024	-	-

Business value

As your Dynamics 365 Customer Insights - Data and Customer Insights - Journeys footprint, activities, and usage grow, so does the number of segments. A high number of segments results in longer refresh times for the whole environment, resulting in a longer time requirement for insights.

Customer Insights now intelligently deactivates, disables, or pauses segments based on usage, letting your active and ready-to-use segments refresh faster and enabling you to scale confidently. As an admin, you can turn automatic segment management on or off and set the retention period that is applied.

Feature details

When you have large numbers of segments and measures, as an admin, you can't determine which are needed and which are not. A lot of the campaigns could be one-time campaigns where the segments or measures are not needed after a period of time.

When the segment or measure isn't used anywhere else after the retention period, the system can now automatically deactivate it. This moves compute resources to the segments and measures that are active, which results in faster system refresh and thus faster time to insights.

Users can reactivate segments or measures if needed.