Microsoft Dataverse - Service Update 22061 Release Notes

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08/23/2022

Service Update 22061 for Dataverse 9.2.0 is now available. This article describes the hotfixes and updates that are included in Service Update 22061.

Update package	Version number
Service Update 22061 for Dataverse 9.2.0	9.2.22061.00186

To determine whether your organization had this update applied, check your Dynamics version number. Click the gear icon in the upper-right corner, and then click About.

An (*) at the end of a fix statement denotes that this repair item was incorporated into multiple service update releases.

Service Update 22061 resolves the following issues:

Repaired Functionality

The following list details issues whose resolutions repair items in Dynamics that are not functioning.

Accessibility

When using keyboard navigation, the JAWS screen reader did not announce the "set personal options" dialog title in the Customer Service Hub.
The Narrator and NVDA screen reader incorrectly announced "no options available" when selecting the "more options" button in the command bar of an activity entity.
When zoom was set to 200%, a portion of the "check access" content was not visible in the Customer Service Hub.

Platform Services

In the Sales Hub Dashboard, a portion of the "Check Access" control was not visible when using the maximum text font size on mobile devices.*
When creating a new service activity and synchchronzing with Outlook, the optional activity attendees were not present.

Unified Interface

After performing an initial offline sync in the Field Service app, the lookup menu did not contain any records.
When auto suggestion settings were enabled for the Customer field in a case form of the Customer Service admin center app, the suggestions were blank.
On mobile devices, when selecting multiple primary contacts in a facet for any entity, there were not records results based on the set filtered criteria.
When creating a new case record in the Customer Service Workspace, the search control within the productivity pane was unresponsive.

Error Messages, Exceptions, and Failures

The following list details issues whose resolutions correct actions that produce errors, unhandled exceptions, or system or component failures.