Support and help options for developers

If you need an answer to a question or help in solving a problem not covered in our documentation, it might be time to reach out to experts for help. Here are several suggestions for getting answers to your questions as you develop applications that integrate with the Microsoft identity platform.

Create an Azure support request

Explore the range of Azure support options and choose the plan that best fits you. The following options for creating and managing support requests are available in the Microsoft Entra admin center:

• If you already have an Azure Support Plan, open a support request here.

• If you're using Microsoft Entra External ID in an external tenant, the support request feature is currently unavailable for external tenant technical issues. However, you can use the Give Feedback link on the New support request page to provide feedback. Or, you can switch to your Microsoft Entra workforce tenant and open a support request.

• If you're not an Azure customer, you can open a support request with Microsoft Support for business.

Post a question to Microsoft Q&A

Get answers to your identity app development questions directly from Microsoft engineers, Azure Most Valuable Professionals (MVPs), and members of our expert community.

Microsoft Q&A is Azure's recommended source of community support.

If you can't find an answer to your problem by searching Microsoft Q&A, submit a new question. Use one of following tags when you ask your high-quality question:

Component/area	Tags
Microsoft Entra External ID / External Identities	Microsoft Entra External ID
Microsoft Entra B2B / External Identities	Microsoft Entra External ID
Azure AD B2C	Microsoft Entra External ID
All other Microsoft Entra areas	Microsoft Entra ID
Azure RBAC	Azure Role-Based access control
Azure Key Vault	Azure Key Vault
Microsoft Security	Microsoft Defender for Cloud
Microsoft Sentinel	Microsoft Sentinel
Microsoft Entra Domain Services	Microsoft Entra Domain Services
Azure Windows and Linux Virtual Machines	Azure Virtual Machines

Create a GitHub issue

If you need help with one of the Microsoft Authentication Libraries (MSAL), open an issue in its repository on GitHub.

MSAL	GitHub issues URL
MSAL for Android	https://github.com/AzureAD/microsoft-authentication-library-for-android/issues
MSAL Angular	https://github.com/AzureAD/microsoft-authentication-library-for-js/issues
MSAL for iOS and macOS	https://github.com/AzureAD/microsoft-authentication-library-for-objc/issues
MSAL Java	https://github.com/AzureAD/microsoft-authentication-library-for-java/issues
MSAL.js	https://github.com/AzureAD/microsoft-authentication-library-for-js/issues
MSAL.NET	https://github.com/AzureAD/microsoft-authentication-library-for-dotnet/issues
MSAL Node	https://github.com/AzureAD/microsoft-authentication-library-for-js/issues
MSAL Python	https://github.com/AzureAD/microsoft-authentication-library-for-python/issues
MSAL React	https://github.com/AzureAD/microsoft-authentication-library-for-js/issues

Stay informed of updates and new releases

• Azure Updates: Learn about important product updates, roadmap, and announcements.

• What's new in docs: Get to know what's new in the Microsoft identity platform documentation.

• Microsoft Entra Blog: Get news and information about Microsoft Entra ID.

• Tech Community: Share your experiences, engage, and learn from experts.

Share your product ideas

Have an idea for improving the Microsoft identity platform? Browse and vote for ideas submitted by others or submit your own:

https://feedback.azure.com/d365community/forum/22920db1-ad25-ec11-b6e6-000d3a4f0789