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Manage billing notifications and invoice attachment settings in the Microsoft 365 admin center

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You can manage who receives billing notification emails for your organization on the Billing notifications page in the Microsoft 365 admin center. The page also provides the option to receive your organization's invoices as email attachments.

Before you begin

Caution

Global Administrators have almost unlimited access to your organization's settings and most of its data. To help keep your organization secure, we recommend that you limit the number of Global Administrators as much as possible.

Note

If you're the person who signed up for the subscription, you're automatically a Billing account owner.

Change who receives billing notifications

You can change who receives billing notifications for your organization in the Microsoft 365 admin center. However, the steps to change who receives billing notifications depend on the type of billing account that you have. Find out what type of billing account you have.

If you have an MCA billing account type

If you have an MCA billing account type, billing notification emails are sent to the primary email addresses for users who are assigned one of the following roles:

  • Billing profile owner
  • Billing profile contributor
  • Invoice manager

To change the billing profile roles assigned to users, see Assign billing profile roles.

To learn more about billing profile roles and how to manage them, see Understand Microsoft Customer Agreement administrative roles in Azure.

Add additional recipients

In case your primary email address isn't configured to receive emails, or if you want to receive the notifications at different email addresses, you can add them by using the following steps.

  1. In the admin center, go to the Billing > Billing accounts page.
  2. Select the Billing account that includes the Billing profile that you want to add email recipients to.
  3. Select the Billing profiles tab.
  4. Select the Billing profile that you want to update.
  5. In the Invoice and billing notifications - Additional recipients section, select Edit recipients.
  6. In the Additional recipients (optional) text box, enter an email address that you want to add.
  7. A box with the email address that you just entered appears. Select the box.
  8. Repeat steps 6 and 7 for all the email addresses that you want to add.
  9. Select Save Changes.

If you have an MOSA billing account type

If you have an MOSA billing account type, billing notifications are sent to the primary and alternate email address of every Global and Billing admin in your organization. To change which users have the Global or Billing admin role, use the following steps.

Assign admin roles by using the Billing notifications page

  1. In the admin center, go to the Billing > Billing notifications page.
  2. In the Admins receiving Billing notifications section, select Change Billing admins or Change Global admins. You can also choose to add a new account and assign one of the roles to it.
  3. In the details pane, on the Assigned tab, select Add users.
  4. In the Add users pane, type the user's display name or username, and then select the user from the list of suggestions.
  5. Add multiple users until you're done.
  6. Select Add, then close the pane.

Remove admin roles by using the Billing notifications page

  1. In the admin center, go to the Billing > Billing notifications page.
  2. In the Admins receiving billing notifications section, select the Change Billing admins or Change Global admins link in the description text.
  3. In the details pane, on the Assigned tab, select the users to remove from the role, and then select Remove.
  4. In the confirmation box, select Remove, then close the pane.

Change the language you receive email in

Billing notification emails are sent in your organization's preferred language. To change the preferred language, use the following steps.

  1. In the admin center, go to the Billing > Billing notifications page.
  2. In the Billing notification settings section, select Edit notification settings.
  3. In the Billing notification settings pane, under Preferred language select the language you want to use, then select Save.

Change the email addresses for admins

You can change the primary email address of other admins in your organization. However, you can only change your own alternate email address, you can't change email addresses for other admins.

  1. In the admin center, go to the Billing > Billing notifications page.
  2. In the Admins receiving billing notifications section, select a name.
  3. In the right pane, add or update the primary and alternate email address as needed, then select Save.

Change your organization's contact email

In addition to your Global and Billing admins, we send billing notifications to your organization's contact email address.

  1. In the admin center, go to the Billing > Billing notifications page.
  2. Under Organization contact receiving billing notifications, select the organization contact.
  3. In the organization details pane, type the email address that you want to use, then select Save.

Receive your organization's invoices as email attachments

You can choose to receive your organization's invoices as email attachments. However, the steps to manage the invoice attachment setting in the Microsoft 365 admin center depend on the type of billing account that you have. Find out what type of billing account you have.

Receive your invoice as an email attachment for MCA billing account types

If you have an MCA billing account type, the option to receive your invoice as an attachment to your invoice notification emails is linked with your billing profile. To turn on the invoice email attachment setting for a specific billing profile, use the following steps.

  1. In the admin center, go to the Billing > Billing accounts page.
  2. On the Overview tab, select a billing account.
  3. On the billing account details page, select the Billing profiles tab. The tab lists all billing profiles associated with the selected billing account.
  4. Select a billing profile name to view its details page.
  5. In the Invoice and Billing Notifications section, select Edit settings.
  6. In the Invoice email settings pane, under Get invoices in email attachments, switch the toggle to On.
  7. If needed, add any additional recipient email addresses, then select Save Changes.

Receive your invoice as an email attachment for MOSA billing account types

If you have an MOSA billing account type, the option to receive your invoice as an attachment to your invoice notification emails is managed on the Billing notifications page in the Microsoft 365 admin center. To turn on the invoice email attachment setting on the Billing notifications page, use the following steps.

Note

Billing admins can also do the following steps.

  1. In the admin center, go to the Billing > Billing notifications page.
  2. Under Billing notification settings, select Edit notification settings.
  3. In the Billing notification settings pane, under Invoice PDF, select the Attach a PDF to your invoice emails checkbox, then select Save.

To stop receiving the invoice attachment at any time, follow the steps in this procedure and clear the Attach a PDF to your invoice emails checkbox in step 3.

Related content

View your invoice in the Microsoft 365 admin center (article)
Billing information for Microsoft 365 for business in Mexico (article)
Understand your invoice for your Microsoft MCA billing account (article)
Understand your invoice for your Microsoft MOSA billing account (article)