Sell to specialized industries, like education, non-profit, and government
Appropriate roles: Admin agent | Sales agent
Reduced prices are available to select groups of customers, including:
- Education
- Non-profit
- Government entities
Products available at reduced prices include:
- Perpetual software
- License-based services such as:
- Microsoft Intune
- Dynamics 365
- Microsoft 365
Reduced prices aren't available for software subscriptions or Azure services.
Both you and your customer must be qualified before you can offer them special pricing.
Where to find special offers
You can add a subscription after you and your customer are qualified for a special offer program.
To see which special offers you can sell, use the following steps:
- Select a specialized industry in the Discover page, after selecting New subscription.
Requirements to sell to specialized industries
| Special pricing | Reseller required qualifications | Customer required qualifications |
|---|---|---|
| Education | None | Must be a Qualified Education User |
| US Federal Government - Office Government Community Cloud (GCC) High and DoD environments | To sell Azure Government, enroll using the Microsoft US Government Cloud Validation form. Selling license-based subscriptions is only available upon invite. | Must be a Qualified US Federal Government entity |
| US Federal Government - GCC Moderate environment | Must qualify as working with US government customers by completing the form, Tell us about your Direct CSP Partner Organization. For step-by-step instructions, see Sell Office 365 Government GCC for CSP subscriptions to qualified customers | Must be a Qualified US Government entity. For step-by-step instructions, see Sell Office 365 Government GCC for CSP subscriptions to qualified customers |
| All other government entities | None. Partners must provision using "corporate" offers. | None |
| Nonprofit | None | Sign up through the Microsoft nonprofit program to be eligible. |
Check your reseller qualifications (for GCC environments)
The following steps are applicable only to indirect providers and direct-bill partners. Indirect resellers need to connect with an indirect provider to deliver special pricing offers to qualified customers.
Use the following steps to check your reseller qualifications (for GCC environments).
Sign in to Partner Center and select Settings (gear).
Select Account settings.
In your Legal info, in the Program info section, look for Reseller qualifications.
If you don't see Reseller qualifications, you haven't yet been authorized to purchase any special offers.
Purchase rules for special segments
Partners can only sell special offers to customers if they meet certain criteria.
State-owned entities must meet eligibility criteria.
Purchase rules for selling special offers to customers
| Customer type | Can be sold | Can't be sold |
|---|---|---|
| Commercial | Commercial | Non-profit, Education, or Government Community Cloud |
| Non-profit | Commercial, Non-profit | Education or Government Community Cloud |
| Education | Commercial, Education | Non-profit or Government Community Cloud |
| If Non-profit and education | Commercial, Non-profit, Education | Government Community Cloud |
| Government Community Cloud | Government Community Cloud | Non-profit, Education, or Commercial |
| State-Owned Entity | Commercial | Non-profit, Education, or Government Community Cloud |
| If Education and State-Owned Entity | Commercial, Education | Non-profit or Government Community Cloud |
| If State-Owned Entity and Government Community Cloud | Government Community Cloud | Non-profit, Education, or Commercial |
Check customer qualifications
- From the Partner Center menu, select Customers and then choose the customer from the list.
- In the customer menu, select Account.
- In the Company info section, look for Special qualifications.
- If Special qualifications is set to None, but the customer does in fact meet the qualifications, you can Edit their details to include them. Special qualification, for a given customer, can be requested up to three times.
Note
Microsoft conducts periodic eligibility reviews for our customer nonprofit qualifications. Nonprofit customers who no longer meet the eligibility criteria receive a 90-day notice prior to the qualification being removed, so they can take action.
Partners managing customers who become ineligible for the nonprofit program will no longer be able to manage the nonprofit new commerce subscription(s). Furthermore, auto-renewal for the customer's nonprofit seat-based subscriptions will be disabled.
To confirm the status of a customer's nonprofit qualification, use the steps in Check customer qualifications earlier in this article. If you wish to dispute the qualification, you can request support via Contact Us (microsoft.com). If your customer no longer meets nonprofit criteria, they may consider the commercial offer equivalent.